WordPress.org

Posted a reply to I’m getting shop reviews even though the option is disabled, on the site WordPress.org Forums:
Thanks for using our plugin and reporting this issue. It was a temporary error and…

18 hours ago

Posted a reply to Google Merchant Supplemental Feed not linking, on the site WordPress.org Forums:
No, I did not say that. I wrote that you should not submit the reviews…

5 days ago

Posted a reply to Google Merchant Supplemental Feed not linking, on the site WordPress.org Forums:
Thanks for sharing the URLs. The problem is that you are using different product identifiers…

5 days ago

Posted a reply to Review reminder going to spam, on the site WordPress.org Forums:
9.5 is a very high score. According to Amazon, SORBS do not have a measurable…

5 days ago

Posted a reply to Stars not showing, on the site WordPress.org Forums:
We haven’t heard from you for more than two weeks. For this reason, I’ll assume…

7 days ago

Posted a reply to [cusrev_reviews_grid] shortcode not showing, on the site WordPress.org Forums:
We haven’t heard from you for more than two weeks. For this reason, I’ll assume…

7 days ago

Posted a reply to import not working, on the site WordPress.org Forums:
We haven’t heard from you for more than two weeks. For this reason, I’ll assume…

7 days ago

Posted a reply to file not found, on the site WordPress.org Forums:
It sounds like you are trying to upload the feed with product reviews instead of…

7 days ago

Posted a reply to Google Merchant Supplemental Feed not linking, on the site WordPress.org Forums:
Can you please share URLs of your product feed and your product reviews feed?

7 days ago

Posted a reply to Review reminder going to spam, on the site WordPress.org Forums:
So, what was your email score? I cannot see it on the screenshot that you…

7 days ago

Posted a reply to Send link for customer to update review, on the site WordPress.org Forums:
Thanks for using our plugin! Please refer to this solution article: https://cusrev.freshdesk.com/support/solutions/articles/43000524503-how-can-customers-update-their-reviews- If a customer…

1 week ago

Posted a reply to file not found, on the site WordPress.org Forums:
Thanks for trying our plugin! Please refer to this article with information about setting up…

1 week ago

Posted a reply to Google Merchant Supplemental Feed not linking, on the site WordPress.org Forums:
Thanks for trying our plugin! Have you also submitted your product XML feed to Google?…

1 week ago

Posted a reply to Review reminder going to spam, on the site WordPress.org Forums:
Thanks for trying our plugin! Please test deliverability of your emails with this service: https://www.mail-tester.com/.…

1 week ago

Posted a reply to Shortcode argument for user, on the site WordPress.org Forums:
Thanks for trying our plugin! Unfortunately, the shortcodes do not have a filter like this…

1 week ago

Posted a reply to google Structured data aggregateRating error, on the site WordPress.org Forums:
Thanks for trying our plugin! Can you please try to temporarily activate an official WooCommerce…

1 week ago

Posted a reply to Reminder sent successfully but no email received., on the site WordPress.org Forums:
Thanks for trying our plugin! Please test deliverability of your emails with this service: https://www.mail-tester.com/.…

2 weeks ago

Posted a reply to Do I need to submit the File URL to GSC, on the site WordPress.org Forums:
Thanks for trying our plugin! This URL is to be submitted to Google Merchant Center…

2 weeks ago

Posted a reply to Server 500 Errors, on the site WordPress.org Forums:
Thanks for using our plugin! The 500 error comes from your site. The review form…

2 weeks ago

Posted a reply to Page Customization, on the site WordPress.org Forums:
Thanks for using our plugin! Unfortunately, it is not yet possible to customize colors of…

2 weeks ago

Posted a reply to Need Worpress Web, on the site WordPress.org Forums:
Thanks for your post but I think that you chose a wrong sub-forum. This is…

2 weeks ago

Posted a reply to Error: email could not be sent, on the site WordPress.org Forums:
Thanks for trying our plugin! Can you please share a screenshot of the "Review Reminder"…

2 weeks ago

Posted a reply to No manual reminder action, on the site WordPress.org Forums:
Thanks for trying our plugin! Please refer to this solution article: https://cusrev.freshdesk.com/support/solutions/articles/43000072126-how-to-manually-send-review-reminders-

2 weeks ago

Posted a reply to Woocommerce wrong count review, on the site WordPress.org Forums:
Thanks for the interest in our plugin! Can you please share URL of the page…

2 weeks ago

Posted a reply to disable anonymous option, on the site WordPress.org Forums:
Thanks for the interest in our plugin! Please refer to this article: https://cusrev.freshdesk.com/support/solutions/articles/43000035005-is-it-possible-to-remove-anonymous-option-from-reviews-

2 weeks ago

Posted a reply to Moving Review Form to top or Shortcode, on the site WordPress.org Forums:
Thanks for the interest in our plugin! Unfortunately, it is not possible to show the…

2 weeks ago

Posted a reply to Import/Export Reviews, on the site WordPress.org Forums:
@laurenf32, thanks for trying our plugin! Can you please share CSV file that you are…

2 weeks ago

Posted a reply to Rating not showing properly, on the site WordPress.org Forums:
Please update the plugin to version 3.79 and check if it resolves the problem. Please…

3 weeks ago

Posted a reply to Images missing ALT text, on the site WordPress.org Forums:
Thanks for trying our plugin! Please update it to the version 3.79. It should add…

3 weeks ago

Posted a reply to Stars not showing, on the site WordPress.org Forums:
Thanks for trying our plugin! Can you please share a screenshot that illustrates the problem?

3 weeks ago

Posted a reply to [cusrev_reviews_grid] shortcode not showing, on the site WordPress.org Forums:
Thanks for using our plugin! Can you please share a screenshot of the "Review Extensions"…

3 weeks ago

Posted a reply to Rating not showing properly, on the site WordPress.org Forums:
Thanks for trying our plugin! The problem is in this CSS rule from your theme:…

3 weeks ago

Posted a reply to import not working, on the site WordPress.org Forums:
Thanks for trying our plugin! Can you please share the file your are trying to…

3 weeks ago

Posted a reply to Woocommerce Product Enable Review Box, on the site WordPress.org Forums:
Thanks for using our plugin! If you don't enable this checkbox, the plugin should still…

3 weeks ago

Posted a reply to Only stars are showing on reviews., on the site WordPress.org Forums:
Thanks for sharing a solution. As I expected, the problem is related to a custom…

3 weeks ago

Posted a reply to Load plugin script files on pages other than Woocommerce pages, on the site WordPress.org Forums:
Yes, you can use shortcodes provided with the plugin. Please see further information on "Review…

3 weeks ago

Posted a reply to Load plugin script files on pages other than Woocommerce pages, on the site WordPress.org Forums:
Thanks for trying our plugin! The plugin does not load the scripts for other pages…

4 weeks ago

Posted a reply to Only stars are showing on reviews., on the site WordPress.org Forums:
Thanks for trying our plugin! Can you please try to activate one of the official…

4 weeks ago

Posted a reply to Slider for Reviews?, on the site WordPress.org Forums:
Thanks for the interest in our plugin! Please refer to this article: https://cusrev.freshdesk.com/support/solutions/articles/43000505742-is-it-possible-to-display-a-slider-with-reviews-

4 weeks ago

Posted a reply to 413 Request Entity Too Large, on the site WordPress.org Forums:
Thanks for letting us know what the solution was!

1 month ago

Posted a reply to Change Post Type of comments, on the site WordPress.org Forums:
Thanks for trying our plugin! It looks like you are using a highly customized WordPress…

1 month ago

Posted a reply to Import/Export Reviews, on the site WordPress.org Forums:
Thanks for trying our plugin! Can you please share CSV file that you are trying…

1 month ago

Posted a reply to Import function not working, on the site WordPress.org Forums:
Thanks for trying our plugin! As the error message explains, there is a problem with…

1 month ago

Posted a reply to Shop Review Location, on the site WordPress.org Forums:
Thanks for trying our plugin! Please have a look at this support article: https://cusrev.freshdesk.com/support/solutions/articles/43000527835-how-to-display-store-reviews-in-woocommerce-

1 month ago

Posted a reply to Proper Installation for MultiSite?, on the site WordPress.org Forums:
We haven’t heard from you for more than two weeks. For this reason, I’ll assume…

1 month ago

Posted a reply to Remove Test Review, on the site WordPress.org Forums:
Unfortunately, it is not possible to recover copies of other reviews. If you would like…

1 month ago

Posted a reply to Export to google apostrophie, on the site WordPress.org Forums:
Please update the plugin to the version 3.78. This problem should be resolved.

1 month ago

Posted a reply to Encoding error, on the site WordPress.org Forums:
Please update the plugin to the version 3.78. This problem should be resolved.

1 month ago