Profiles

Posted a reply to Number Formatting in Column Charts is not working, on the site WordPress.org Forums:
Hello @charityimmos , Currently, thousand separators for labels are not implemented. However, we will consider…

Posted a reply to Number Formatting in Column Charts is not working, on the site WordPress.org Forums:
Hello Alex, Sorry for any inconvenience. This issue has been resolved in our latest update.…

Posted a reply to dynamic charts disappear after loading, on the site WordPress.org Forums:
Hello redk72, Sorry for any inconvenience. If you have purchased Graphina Pro and are facing…

Posted a reply to clinic homepage url, on the site WordPress.org Forums:
Hello , The issue was related to the doctor selection functionality, and we have now…

Posted a reply to clinic homepage url, on the site WordPress.org Forums:
Hello , Thank you for reaching out. The issue has been resolved. Could you please…

Posted a reply to clinic homepage url, on the site WordPress.org Forums:
Hello , Thank you for providing the debug information. Could you please share your temporary…

Posted a reply to clinic homepage url, on the site WordPress.org Forums:
Hello, Please try setting WP_DEBUG_DISPLAY to false in your wp-config.php file. If the issue persists,…

Posted a reply to i installed the Kivicare pluggin but it is not loading, on the site WordPress.org Forums:
Hello, We have checked the issue and tried to find a solution, but we could…

Posted a reply to clinic homepage url, on the site WordPress.org Forums:
Hello, In Kivicare, there isn’t a specific “clinic homepage” URL, as it’s primarily designed as…

Posted a reply to i installed the Kivicare pluggin but it is not loading, on the site WordPress.org Forums:
Hello, Could you please share the debug.log file found in your WordPress /wp-content/ directory? This…

Posted a reply to Causes Critical Error when Installed and Activated, on the site WordPress.org Forums:
Hello, We have reviewed the issue you reported on our end, and everything appears to…

Posted a reply to File uploaded from the custom file upload in Ecoutner is not clickable, on the site WordPress.org Forums:
Hello, We will look into the "link is clickable" functionality and, if feasible, we will…

Posted a reply to Add language, on the site WordPress.org Forums:
Hello, Please ensure that you have added the translation for the language you wish to…

Posted a reply to Bug – encounter module, on the site WordPress.org Forums:
Hello, We have resolved the issue in the latest updated version of the plugin.

Posted a reply to Clinic number country code – placeholder, on the site WordPress.org Forums:
Hello, It is not currently possible to insert the clinic's country code into email notifications.

Posted a reply to Password change notification, on the site WordPress.org Forums:
Hello, In the current KiviCare workflow, when a user changes their password from the Kivi…

Posted a reply to How to update?, on the site WordPress.org Forums:
Hello, If you have purchased the KiviCare Pro plugin, you can download the latest updated…

Posted a reply to Incorrect Zip code! Please enter correct number., on the site WordPress.org Forums:
Hello, Could you please share a screenshot of the issue you are encountering? This will…

Posted a reply to Disable Doctors self registration, on the site WordPress.org Forums:
Hello, You can disable doctor self-registration in the registration form by going to Settings ->…

Posted a reply to Disable ‘gender’ on appointment registration, on the site WordPress.org Forums:
Hello, As per the current KiviCare workflow, the gender field is mandatory. In the free…

Posted a reply to Total label on stacked bar chart, on the site WordPress.org Forums:
Hello,We haven’t received any response from you, so we will close this support request for…