Posted a reply to always connection refused, on the site WordPress.org Forums:
Hi Kelvin, Thank you for reaching out to us here. To understand what is causing…

Posted a reply to Problem with SSL-Certificates (let’s encrypt), on the site WordPress.org Forums:
Hi, Thank you for taking the time to reach out to us here with the…

Posted a reply to Which version?, on the site WordPress.org Forums:
Hi, Please check out the following link to see the IWP client plugin changelog. https://infinitewp.com/change-log/iwp-client-plugin/…

Posted a reply to Which version?, on the site WordPress.org Forums:
Hi, We have more than 500,000 sites using our software, and a small mistake can…

Posted a reply to Are WP Time Capsule DB backups incremental as well?, on the site WordPress.org Forums:
Hi, Thank you for reaching out to us here with your query. WPTC plugin backs…

Posted a reply to Automatic backup fails with PHP 8, on the site WordPress.org Forums:
Hi Michael, Thank you for reaching out to us here with the error message. Could…

Posted a reply to Umlauts in URL lead to 403, on the site WordPress.org Forums:
Hi Hugo, Thank you for reaching out to us. Are you sure that you are…

Posted a reply to PHP 8.0 – Warnings and Deprecate Messages, on the site WordPress.org Forums:
Hello Angelika, Could you please write an email to help at infinitewp dot com with…

Posted a reply to Fatal Error with PHP 8.0, on the site WordPress.org Forums:
Hello Angelika, Thank you for reaching out to us here. We are already aware of…

Posted a reply to Option instant backup, on the site WordPress.org Forums:
Hi, Thank you for reaching out. Please log in to your InfiniteWP admin panel and…

Posted a reply to Functions as designed, poor security, on the site WordPress.org Forums:
Hi, As a product company ourselves, no one ever wanted something like that to happen.…

Posted a reply to Compromised again, on the site WordPress.org Forums:
Hi Brant, We do apologize for your site getting compromised. We could have helped if…

Posted a reply to Zero Stars-FRAUD They Stole From Me, on the site WordPress.org Forums:
Hi, Sorry for the trouble caused and it has come here to discuss this. We…

Posted a reply to Waiting in queue…”, on the site WordPress.org Forums:
Hi, Thank you for reaching out to us here. Could you please go to the…

Posted a reply to GDPR, on the site WordPress.org Forums:
InfiniteWP is a self-hosted application, and we don't store any of your data on our…

Posted a reply to .rnd file created on “reload data”, on the site WordPress.org Forums:
Hi, Could you please write an email to help at infinitewp dot com, and one…

Posted a reply to [InfiniteWP Client] WARNING!!! Plugin gets hacked!!!, on the site WordPress.org Forums:
Hi Michael, There was a vulnerability and it was fixed in v1.9.4.5 and we don’t…

Posted a reply to [InfiniteWP Client] Malware because of InfiniteWP Client, on the site WordPress.org Forums:
@webitman InfiniteWP panel is really hidden and unknown and has no vulnerability. Your WordPress site…

Posted a reply to WARNING!!! Plugin gets hacked!!!, on the site WordPress.org Forums:
https://mailchi.mp/infinitewp/infinitewp-important-security-update-released https://mailchi.mp/infinitewp/infinitewp-important-security-update-released-660729 We sent two emails to all our users and this issue was fixed…

Posted a reply to Malware because of InfiniteWP Client, on the site WordPress.org Forums:
Hi, The steps would be to check if your site has malware check https://sitecheck.sucuri.net/ check…

Posted a reply to Malware because of InfiniteWP Client, on the site WordPress.org Forums:
Hi Jereon, I am David founder of InfiniteWP, I totally apologize for the trouble caused…

Posted a reply to Website hacked thanks to the poor code of this plugin, on the site WordPress.org Forums:
Hi, Kindly contact our support team (help at infinitewp dot com) for further assistance. Thanks

Posted a reply to Website hacked thanks to the poor code of this plugin, on the site WordPress.org Forums:
Hi, Could you please write an email to our support team (help at infinitewp dot…

Posted a reply to InfiniteWP Client 1.9.4.5 – Authentication Bypass, on the site WordPress.org Forums:
That is misleading and wrong information. If you go inside the link you can see…

Posted a reply to InfiniteWP Client 1.9.4.5 – Authentication Bypass, on the site WordPress.org Forums:
Hi Apollo, The version 1.9.4.5 is the secure version and have all the security fixes…

Posted a reply to Crashing site, on the site WordPress.org Forums:
Hi, Could you please write an email to our technical support team at help at…

Posted a reply to Crashing site, on the site WordPress.org Forums:
Hi, Sorry to hear that your site is crashed. Please accept my sincere apologies for…

Posted a reply to Displayer Create subsite date on IWP, on the site WordPress.org Forums:
Hi, Right now, there isn't an option to show the creation date for the subsites…

Posted a reply to Update for WP 5.0.3., on the site WordPress.org Forums:
Hi Wil, Yes, InfiniteWP is compatible with the WordPress version 5.0.3. So far we haven't…

Posted a reply to What hook is used to update the plugins?, on the site WordPress.org Forums:
Sure thing! Please find the requested information below. Actions -------- _core_updated_successfully ---> It will call…

Posted a reply to What hook is used to update the plugins?, on the site WordPress.org Forums:
Hi, You contacted us on our support portal regarding the same query, and we sent…