mother.of.code.a11n (@imazed) – WordPress user profile

Member Since: August 13th, 2012
Location: Buren, Netherlands
Website: inesvanessen.nl
Job Title: WooCommerce Support Engineer
Employer: Automattic
Find me on:

Bio

I am a thirty-something mother of 3, with a passion for WordPress and user support. Currently I am a WooCommerce Happines Engineer, a moderator in the .org support forums and a speaker at meetups and WordCamps.

On my blog (inesvanessen.nl) I write about how you can get better at user support for your WordPress product. I also run donatewc.org.

Interests

Writing (fantasy) stories, low and slow BBQ, blogging about user support.

WordPress Origin Story

WordPress has been a game-changer for me. You can read the full story in the essay I’ve contributed to HeroPress here, but in short:

When I was a few feet below rock bottom, I found out that WordPress is the most open way to participate in a community and to find work that is enjoyable. I’ve found so many new friends and opportunities within the WordPress world, and I can never be thankful enough.

Contribution History

Plugin Developer
Support Contributor
Support Team
Translation Contributor
Translation Editor
WordCamp Speaker
WordPress.tv Contributor

Activity
Plugins
Favorites
Translations

Posted a reply to FACEBOOK “You don’t have permission to edit these settings”, on the site WordPress.org Forums:
Hi there! That could be due to not having the right permissions set in the…

3 months ago
Posted a reply to Google Pay Feature Issues, on the site WordPress.org Forums:
Hi there! Can you explain what this means in a bit more detail? A list…

3 months ago
Posted a reply to Variation break on my website, on the site WordPress.org Forums:
Hi again! At this point, a conflict test is a good next step. This kind…

3 months ago
Posted a reply to Only showing 12 digits of credit card number, on the site WordPress.org Forums:
Hey there @vanceglobal - there might be something adjusting your CSS, making the input field…

3 months ago
Posted a reply to Prevent auto open chat, on the site WordPress.org Forums:
Hey again @sebing83 - Can you please copy and paste the system report for this…

3 months ago
Posted a reply to Setup issue ” Catalog is not associated “, on the site WordPress.org Forums:
Hi @vishvega - please open up a new topic so we can start the troubleshooting…

4 months ago
Posted a reply to Error: An error occurred, please try again or try an alternate form of payment., on the site WordPress.org Forums:
Hi again, Thanks for sending that over! It shows that the request to Square is…

4 months ago
Posted a reply to After Update Internal Redirect Error Problem, on the site WordPress.org Forums:
This kind of problem is usually caused by a conflict with your theme or with…

4 months ago
Posted a reply to CAN’T CONNECT WOOCOMMERCE FOR FACEBOOK, on the site WordPress.org Forums:
Hi there! Can you please copy and paste the system report for this site? You…

4 months ago
Posted a reply to Set Specific Product Quantity Step Order, on the site WordPress.org Forums:
Hey @slimmz, I'm not aware of a free solution. You can ask around in the…

4 months ago
Posted a reply to [WooCommerce] Unable to change stock status in woocomerce, on the site WordPress.org Forums:
Hi there! This kind of problem is usually caused by a conflict with your theme…

4 months ago
Posted a reply to Set Specific Product Quantity Step Order, on the site WordPress.org Forums:
Hey there! Yep, that's possible. Here's a great guide on how to achieve this: https://jilt.com/blog/selling-woocommerce-product-packages-from-the-same-inventory/…

4 months ago
Posted a reply to WooCommerce Plugin Warning after Update, on the site WordPress.org Forums:
Hi there! This kind of problem is usually caused by a conflict with your theme…

4 months ago
Posted a reply to How add extra cost, on the site WordPress.org Forums:
If you'd like to add recurring fees, I recommend looking at our Subscriptions plugin, in…

4 months ago
Posted a reply to Thank you page empty, on the site WordPress.org Forums:
Hi there! This kind of problem is usually caused by a conflict with your theme…

4 months ago
Posted a reply to How to edit Additional information area?, on the site WordPress.org Forums:
That depends a bit on what that edit looks like - do you want to…

4 months ago
Posted a reply to Error Connecting Facebook page with woocommerce, on the site WordPress.org Forums:
Hi again, Can you please share a screenshot of what you're seeing? You can use…

4 months ago
Posted a reply to Generate invoice if number is not an integer, on the site WordPress.org Forums:
Hi - I'd recommend trying to do test order again with WooCommerce Unit Of Measure…

4 months ago
Posted a reply to Add video to product gallery, on the site WordPress.org Forums:
Hey there @raghadmadwar - there might be free alternatives available on WordPress.org or elsewhere. We…

4 months ago
Posted a reply to Generate invoice if number is not an integer, on the site WordPress.org Forums:
Hey there Tim, Can you please copy and paste the system report for this site?…

4 months ago
Posted a reply to Something went wrong when connecting to Facebook!, on the site WordPress.org Forums:
Can you please try to disconnect and reconnect from Facebook by following this guide: https://docs.woocommerce.com/document/facebook-for-woocommerce/facebook-for-woocommerce-how-to-re-connect/…

4 months ago
Posted a reply to Showing badge in WooCommerce block, on the site WordPress.org Forums:
Thanks for your follow-up!

4 months ago
Posted a reply to Facebook event issues Server external ID not matching to pixel external ID, on the site WordPress.org Forums:
Can you please try to disconnect and reconnect from Facebook by following this guide: https://docs.woocommerce.com/document/facebook-for-woocommerce/facebook-for-woocommerce-how-to-re-connect/…

4 months ago
Posted a reply to Error adding items to Woocommerce cart, on the site WordPress.org Forums:
Hi there, Thanks for your update! I'll go ahead and mark this topic as solved…

4 months ago
Posted a reply to Multilingual Shop, on the site WordPress.org Forums:
Hi there! In order to help resolve the errors you are running into, can you…

4 months ago
Posted a reply to facebook-for-woocommerce fatal error, on the site WordPress.org Forums:
This kind of problem is usually caused by a conflict with your theme or with…

5 months ago
Posted a reply to WooCommerce PayPal Checkout Gateway no generating order, on the site WordPress.org Forums:
Hi there, Couple of questions so I understand your issue a bit better: 1. Do…

5 months ago
Posted a reply to Even my sites default language is not english woocommerce appears english, on the site WordPress.org Forums:
Hi again - that does sound like the language file is in the correct location.…

5 months ago
Posted a reply to Google Pay button not correct, on the site WordPress.org Forums:
Hi again! That looks like a cURL error. Can you please copy and paste the…

5 months ago
Posted a reply to Even my sites default language is not english woocommerce appears english, on the site WordPress.org Forums:
Hi there! It sounds like the language files might be missing. Is it just WooCommerce…

5 months ago
Posted a reply to Tag cloud brand, on the site WordPress.org Forums:
Hi there! It sounds like you are using a specific plugin to add the 'brands'…

5 months ago
Posted a reply to PHP 8.0 – FATAL ERROR, on the site WordPress.org Forums:
Hi there! The first thing we'd like to make sure of is seeing if this…

5 months ago
Posted a reply to VAT changes layout, on the site WordPress.org Forums:
Hi there! I agree that it looks like a theme issue - have you tried…

5 months ago
Posted a reply to Unchanged order status after successful pay, on the site WordPress.org Forums:
Hey @pfober, that's awesome news! Thanks for letting us know - I'll go ahead and…

5 months ago
Posted a reply to Google Pay button not correct, on the site WordPress.org Forums:
Hey @themarcopolo - can you let us know what exactly you disabled? Can we help…

5 months ago
Posted a reply to Duplicate Pixel ID, on the site WordPress.org Forums:
Hi there! Can you please copy and paste the system report for this site? You…

5 months ago
Posted a reply to Image title, on the site WordPress.org Forums:
What you're seeing is the ALT text for the image. You can read more about…

5 months ago
Posted a reply to Featured Product Button Alignment, on the site WordPress.org Forums:
Hi there! Can you please post a link to your site, so we can have…

5 months ago
Posted a reply to Add blog post in woocommerce category, on the site WordPress.org Forums:
Hi there! This would require customisation of your theme, specifically the category template. You can…

5 months ago
Posted a reply to Image title, on the site WordPress.org Forums:
Hi there! Can you please post a link to your site, so we can take…

5 months ago
Posted a reply to Facebook for woocommerce, on the site WordPress.org Forums:
Hi there! Please open a thread for this in the Facebook for WooCommerce specific forum:…

5 months ago
Posted a reply to Woocommerce is showing questions marks in products grid., on the site WordPress.org Forums:
Great find! In that case, I highly recommend getting in touch with the developer of…

5 months ago
Posted a reply to Problema al conectar tu sitio con facebook, on the site WordPress.org Forums:
Thanks for letting us know! It's understandable that you want to move forward - do…

5 months ago
Posted a reply to Tax rates bug, on the site WordPress.org Forums:
Hi again! In that case, I'd recommend doing a full conflict test as described here:…

5 months ago
Posted a reply to Cart and Checkout is showing duplicate, on the site WordPress.org Forums:
When you open the cart and checkout pages in the 'Edit page' editor on the…

5 months ago
Posted a reply to Slow WooCommerce and can’t grant access to downloadable products, on the site WordPress.org Forums:
That is almost certainly a code conflict. If the code conflict doesn't bring you improvement,…

5 months ago
Posted a reply to E_COMPILE_ERROR, on the site WordPress.org Forums:
Hi - thanks for letting us know! If you need anything else, please feel free…

5 months ago
Posted a reply to Cart and Checkout is showing duplicate, on the site WordPress.org Forums:
Hi there! This is typically a conflict, and in particular with the theme (so good…

5 months ago
Posted a reply to Slow WooCommerce and can’t grant access to downloadable products, on the site WordPress.org Forums:
Hey there! I think this resource is going to really help you here: https://jilt.com/blog/selling-custom-files-woocommerce/ As…

5 months ago
Posted a reply to Tax rates bug, on the site WordPress.org Forums:
Hi there! This is likely because you have WooCommerce Shipping & Tax active under Plugins…

5 months ago