Ines van Dijk (@imazed) – WordPress user profile

Member Since: August 13th, 2012
Location: Tiel, Netherlands
Website: qualityinsupport.com
Job Title: Quality Interaction Specialist
Employer: Quality In Support
Find me on:

Bio

I am a thirty-something mother of 3, with a passion for WordPress and user support. Currently I am a WooCommerce Happines Engineer, a moderator in the .org support forums and a speaker at meetups and WordCamps.

On my blog (inesvanessen.nl) I write about how you can get better at user support for your WordPress product. I also run donatewc.org.

Interests

Writing (fantasy) stories, low and slow BBQ, blogging about user support.

WordPress Origin Story

WordPress has been a game-changer for me. You can read the full story in the essay I’ve contributed to HeroPress here, but in short:

When I was a few feet below rock bottom, I found out that WordPress is the most open way to participate in a community and to find work that is enjoyable. I’ve found so many new friends and opportunities within the WordPress world, and I can never be thankful enough.

Contribution History

Support Contributor
Support Team
Translation Contributor
Translation Editor
WordCamp Speaker
WordPress.tv Contributor

Activity
Favorites
Translations

Created a topic, Critical error, on the site WordPress.org Forums:
Hi there, Working on a client's site and found this e…
2 weeks ago
Created a topic, Brilliant plugin, on the site WordPress.org Forums:
Perfect tool for when offering WordPress support, I'll…
2 months ago
Posted a reply to Plugin does NOT work, on the site WordPress.org Forums:
Hi there - can you please open a support thread with your request? For future…
3 months ago
Posted a reply to constant errors, on the site WordPress.org Forums:
Hey @smarta-brett - you're right, that is indeed something on Facebook's end. I'd love to…
4 months ago
Posted a reply to constant errors, on the site WordPress.org Forums:
Hey @smarta-brett - can you please post a screenshot of what you are seeing? You…
4 months ago
Posted a reply to Apple Pay is not showing up anywhere., on the site WordPress.org Forums:
Hi @jrnielso - can you confirm whether your site matches the requirements for showing the…
4 months ago
Posted a reply to Something went wrong when connecting to facebook!, on the site WordPress.org Forums:
Hi there - I suspect the firewall plugin you have active may be part of…
4 months ago
Posted a reply to Pixel ViewCategory Event Always Sent With the Same Category, on the site WordPress.org Forums:
Hi @asafm7 - Can you please copy and paste the system report for this site?…
4 months ago
Posted a reply to Search input for categories, on the site WordPress.org Forums:
Hi there! This will require a third-party plugin or custom code. There is currently no…
4 months ago
Posted a reply to Facebook show “not sync” in catalog, on the site WordPress.org Forums:
Hey @gdsystem - I suspect this may be related to the issue described here: https://github.com/woocommerce/facebook-for-woocommerce/issues/2139…
4 months ago
Posted a reply to Facebook for Woocomerce cookie disable, on the site WordPress.org Forums:
Hey there, There is an open issue about this in the GitHub repo for this…
4 months ago
Posted a reply to Facebook now adding main product on-top of its variants. Should just be variants, on the site WordPress.org Forums:
Hey @silentkv - is there an attribute set on the product when it is just…
4 months ago
Posted a reply to Does not track transactions, on the site WordPress.org Forums:
Hi there! Have you also set up goals and funnels on GA's end?
4 months ago
Posted a reply to Subcategories not displaying, on the site WordPress.org Forums:
Thanks for letting us know!
4 months ago
Posted a reply to Reduce unused JavaScript 1.2s, on the site WordPress.org Forums:
I'm not sure if you intended to send along an error log as well? If…
4 months ago
Posted a reply to WooCommerce Performance Is Terrible – Too Many DB Queries Per Page Load, on the site WordPress.org Forums:
Hi @own3mall - a couple of things stand out to me. The first is that…
4 months ago
Posted a reply to Error after updating from 5.9 to 6.0 / 6.1.1, on the site WordPress.org Forums:
Hi @strigga - can you please reply with a copy of your System report? .You…
4 months ago
Posted a reply to Missing numbers and mismatched products, on the site WordPress.org Forums:
Hey @organikbesin, it looks like you have shared a page, rather than the contents of…
4 months ago
Posted a reply to Facebook show “not sync” in catalog, on the site WordPress.org Forums:
Hey @gdsystem - I'm not entire sure what you mean by "I have some products…
4 months ago
Posted a reply to Plugin disconnecting from Google account, on the site WordPress.org Forums:
Thanks @apexdigitalro - I'll go ahead and close this thread so we can help you…
4 months ago
Posted a reply to Remove ‘clear’ function on variable products, on the site WordPress.org Forums:
Awesome, happy to have been able to help!
4 months ago
Posted a reply to Remove ‘clear’ function on variable products, on the site WordPress.org Forums:
Hey @robbie615 - I tried the display: none; on that class, using the developer console…
4 months ago
Posted a reply to Not registering page views, on the site WordPress.org Forums:
Hey there! Can you please confirm that you followed all the steps listed in the…
4 months ago
Posted a reply to multi-currency, on the site WordPress.org Forums:
In that case, there is likely another plugin on your site causing trouble. The…
4 months ago
Posted a reply to Add to cart problem(Need urgent help), on the site WordPress.org Forums:
Hi @zia4285 - if you would not like to continue using the Facebook for WooCommerce…
4 months ago
Posted a reply to Product variations are gone after update 2.6.5, on the site WordPress.org Forums:
Hi again @johnnyundjune - this is starting to look like a plugin conflict. The combination…
4 months ago
Posted a reply to Remove ordering, on the site WordPress.org Forums:
Hi @jocaxd86 - there is indeed only the choice between removing it entirely or leaving…
4 months ago
Posted a reply to Stripe payment order canceled, on the site WordPress.org Forums:
Hey @nescadesign - we strongly recommend that you open a new thread for your issue.…
4 months ago
Posted a reply to WooCommerce Shipping missing in google product feed, on the site WordPress.org Forums:
@dgbwhite as this topic is now closed, it's best to open a new one. That…
4 months ago
Posted a reply to Woocommerce checkout block issue with orders, on the site WordPress.org Forums:
I think it's a good idea to rule out a conflict with one of your…
4 months ago
Posted a reply to Woocommerce checkout block issue with orders, on the site WordPress.org Forums:
Hey @ensi13 - does this happen when you use the default checkout page as well?…
4 months ago
Posted a reply to page id select does not work, on the site WordPress.org Forums:
Cool, thanks for the update. Happy to hear you got it to work!
4 months ago
Posted a reply to Keep Search Bar Mobile Site, on the site WordPress.org Forums:
Awesome, thank you for lettings us know!
4 months ago
Posted a reply to Gallery Thumbnail Size, on the site WordPress.org Forums:
Hi @davidbowen - you can definitely change the thumbnail size. You'll need to apply a…
4 months ago
Posted a reply to page id select does not work, on the site WordPress.org Forums:
Hey @jocaxd86 - what happens when you add a space between the color code and…
4 months ago
Posted a reply to Payment processing failed. Please retry., on the site WordPress.org Forums:
Thanks for letting us know @ivanboichuk1995! Glad everything is working for you :) let us…
4 months ago
Posted a reply to Price appearing as zero, on the site WordPress.org Forums:
Hey @schaltonmulveys - were your products imported in bulk, by any chance?
4 months ago
Posted a reply to The is_ajax function is deprecated since version 6.1.0, on the site WordPress.org Forums:
Awesomesauce, thanks for letting us know! Have a great rest of your day.
4 months ago
Posted a reply to Connection problem, on the site WordPress.org Forums:
Hi there! Seeing as you mentioned Instagram specifically, can you tell us whether you selected…
4 months ago
Posted a reply to White screen after log in, on the site WordPress.org Forums:
Thanks @dianaccarranza - I'll go ahead and set this thread to resolved, and we'll be…
4 months ago
Posted a reply to Can’t Access Overview, Deposits, Transactions, etc., on the site WordPress.org Forums:
Hi @zwanzon - that sounds like a conflict. The best way to determine this…
4 months ago
Posted a reply to There was a problem redirecting you to the account connection page. Please try a, on the site WordPress.org Forums:
Hi there! Sorry it's taken a bit, we hit a snag in our workflow for…
4 months ago
Posted a reply to The is_ajax function is deprecated since version 6.1.0, on the site WordPress.org Forums:
Hi there! This is an issue we're currently investigating. For now, please see if rolling…
4 months ago
Posted a reply to The is_ajax function is deprecated since version 6.1.0. Replace wit, on the site WordPress.org Forums:
@aheidemann - the best thing to do is add your comment to the GitHub thread,…
5 months ago
Posted a reply to The is_ajax function is deprecated since version 6.1.0. Replace wit, on the site WordPress.org Forums:
Hi - this was reported in our GitHub repo: https://github.com/woocommerce/facebook-for-woocommerce/issues/2133 Please follow along in GitHub…
5 months ago
Posted a reply to Problem with synchro of short description when product has variations, on the site WordPress.org Forums:
Hey @fotske - can you please verify for us whether this also happens when you…
5 months ago
Posted a reply to Filter by Attribute block is not visible on widgets, on the site WordPress.org Forums:
Hi there - are you using the Blocks plugin specifically to try out beta versions…
5 months ago
Posted a reply to WooCommerce Google Analytics Integration – Nothing fired, on the site WordPress.org Forums:
@jbpapp in that case, I recommend doing a conflict test. The best way to do…
5 months ago
Posted a reply to Unknown error, on the site WordPress.org Forums:
Hey @greentools10 - it sounds like you'd like to just proceed to removing the plugin…
5 months ago
Created ticket #1438 on Meta Trac:
Wrong language detected/offered on forums and download
6 years ago