mother.of.code.a11n (@imazed) – WordPress user profile

Member Since: August 13th, 2012
Location: Buren, Netherlands
Website: inesvanessen.nl
Job Title: WooCommerce Support Engineer
Employer: Automattic
Find me on:

Bio

I am a thirty-something mother of 3, with a passion for WordPress and user support. Currently I am a WooCommerce Happines Engineer, a moderator in the .org support forums and a speaker at meetups and WordCamps.

On my blog (inesvanessen.nl) I write about how you can get better at user support for your WordPress product. I also run donatewc.org.

Interests

Writing (fantasy) stories, low and slow BBQ, blogging about user support.

WordPress Origin Story

WordPress has been a game-changer for me. You can read the full story in the essay I’ve contributed to HeroPress here, but in short:

When I was a few feet below rock bottom, I found out that WordPress is the most open way to participate in a community and to find work that is enjoyable. I’ve found so many new friends and opportunities within the WordPress world, and I can never be thankful enough.

Contribution History

Plugin Developer
Support Contributor
Support Team
Translation Contributor
Translation Editor
WordCamp Speaker
WordPress.tv Contributor

Activity
Plugins
Favorites
Translations

Posted a reply to Mystery webhook: /?listener=stripe, on the site WordPress.org Forums:
Hi @johnatthepaper - I'd like to echo what @galbaras has said above. This isn't coming…

1 week ago
Posted a reply to Invalid value additional_image_links, on the site WordPress.org Forums:
Thank you for that @mazursv! I'll go ahead and mark this topic as resolved. Please…

1 week ago
Posted a reply to Apple pay button showing only in test mode not on live mode, on the site WordPress.org Forums:
Hey @bintuwebspero - can you please confirm that you are viewing the product page with…

1 week ago
Posted a reply to Advanced Matching not working, on the site WordPress.org Forums:
Hey there Karolina, Could you please share a copy of your site’s System Status? You…

1 week ago
Posted a reply to Missing E-commerce Data error, on the site WordPress.org Forums:
Hey @fevered, loos like you are using our Google Analytics plugin, with nothing else that…

2 weeks ago
Posted a reply to WooCommerce Stripe Gateway “Title” and “Description” not visible in settings, on the site WordPress.org Forums:
Hi there @molder73! We would love to help you out with this. Can you please…

2 weeks ago
Posted a reply to Variations not syncing, on the site WordPress.org Forums:
Hi @mannweb - how did that work for you?

2 weeks ago
Posted a reply to Missing pages, on the site WordPress.org Forums:
If you create the pages manually (Pages → Add new), can you assign those new…

3 weeks ago
Posted a reply to Close Stripe Express account, on the site WordPress.org Forums:
Found it, and I will respond to you right away. Thanks!

3 weeks ago
Posted a reply to Close Stripe Express account, on the site WordPress.org Forums:
Hi there! We'd love to help out with this. To help keep your private details…

3 weeks ago
Posted a reply to Missing pages, on the site WordPress.org Forums:
Under WooCommerce → Settings → Advanced, you can manually assign pages to their corresponding settings.…

3 weeks ago
Posted a reply to Different product category taxes based on role user, on the site WordPress.org Forums:
Hey @jjmontalban - thanks for sharing that! We'll consider this topic as resolved. You may…

3 weeks ago
Posted a reply to FB Product Sets only synching one product per set, on the site WordPress.org Forums:
Hey @italodamato - can you please open your own thread? The issue you are running…

3 weeks ago
Posted a reply to white on white when My Account menu item highlighted, on the site WordPress.org Forums:
Hi again, This does look like this needs to be addressed by your theme developer.…

3 weeks ago
Posted a reply to Checkout T&Cs not linking up, on the site WordPress.org Forums:
Hey @sarcuk - I think Ahir knocked it out of the park, and I would…

3 weeks ago
Posted a reply to Schema Property Missing (Brand, Gtin, Price valid until), on the site WordPress.org Forums:
My guess is that Rank Math SEO is causing the issue here (although I cannot…

3 weeks ago
Posted a reply to issue with email sent to a customer for a new order, on the site WordPress.org Forums:
Hi there, This kind of problem is usually caused by a conflict with your theme…

3 weeks ago
Posted a reply to Schema Property Missing (Brand, Gtin, Price valid until), on the site WordPress.org Forums:
Hi again, Thanks for that screenshot! The error you're seeing is typically due to an…

3 weeks ago
Posted a reply to Show all result doesn’t work, on the site WordPress.org Forums:
Hi there, Thanks for getting in touch! The Storefront theme does have a search template…

3 weeks ago
Posted a reply to Fatal error: Uncaught Error: Call to undefined method HF_Subscription, on the site WordPress.org Forums:
Hi there! I also replied to the ticket you sent to us, saying the following:…

4 weeks ago
Posted a reply to Your store doesn’t have any product categories, on the site WordPress.org Forums:
Hi @neils12, can you please start your own thread as the problem you are having…

4 weeks ago
Posted a reply to woocommerce payments Checkout Field Entry (Credit Card) blocked on Android, on the site WordPress.org Forums:
Hi there! Can you let us know which element on your site was responsible for…

1 month ago
Posted a reply to Credit card fields intermittently disappear from checkout page, on the site WordPress.org Forums:
@dryabov makes a good suggestion! Doing a conflict test is a good idea: https://docs.woocommerce.com/document/how-to-test-for-conflicts/ Temporarily…

1 month ago
Posted a reply to Facebook for woocommerce not connect facebook, on the site WordPress.org Forums:
Hi there! The connection not remaining could be due to caching. Can you please copy…

1 month ago
Posted a reply to Cannot Upload Category Images, on the site WordPress.org Forums:
Hi again! That is indeed weird - your error messages might be suppressed by something…

2 months ago
Posted a reply to Cannot Upload Category Images, on the site WordPress.org Forums:
Hey @sweettidings - can you please try using a different browser? It does sound like…

2 months ago
Posted a reply to Apple Pay: Payment Not Completed, on the site WordPress.org Forums:
Hi again @andreu - I've had a search for the specific error you received, and…

2 months ago
Posted a reply to Product category page h1, on the site WordPress.org Forums:
While it's not great practise, you can replace the title through CSS. More information on…

2 months ago
Posted a reply to Duplicate Pixel ID:xxxxxxx, on the site WordPress.org Forums:
Hi folks! It sounds like you have reached a decent conclusion on this topic; it's…

2 months ago
Posted a reply to Woocommerce Product Page Issue, on the site WordPress.org Forums:
Hi @k3x8 ! This kind of problem is usually caused by a conflict with your…

2 months ago
Posted a reply to disable add to cart for specific product variations, on the site WordPress.org Forums:
Hi there! This question seems specifically aimed at the use of the Request A Quote…

2 months ago
Posted a reply to Issue, not showing variations etc, on the site WordPress.org Forums:
In addition to what @seank123 has said: is the product type set to variable? It's…

2 months ago
Posted a reply to Woo Subscriptions customizble by the customer?, on the site WordPress.org Forums:
Hi James, You can achieve this with the Self-Service Dashboard for WooCommerce Subscriptions extension. Customers…

2 months ago
Posted a reply to When I duplicate a product, all the variations are gone., on the site WordPress.org Forums:
Hi there Chris, Thanks for getting in touch about this! I've just tried this out…

2 months ago
Posted a reply to Lost password issue – captcha message, on the site WordPress.org Forums:
Hi there! Can you please copy and paste the system report for this site? You…

2 months ago
Posted a reply to Syncing woocommerce to Square with 2 attributes and 4 variations, on the site WordPress.org Forums:
I think it's likely related to the issue described in the documentation of the plugin…

2 months ago
Posted a reply to FACEBOOK “You don’t have permission to edit these settings”, on the site WordPress.org Forums:
Hi there! That could be due to not having the right permissions set in the…

5 months ago
Posted a reply to Google Pay Feature Issues, on the site WordPress.org Forums:
Hi there! Can you explain what this means in a bit more detail? A list…

5 months ago
Posted a reply to Variation break on my website, on the site WordPress.org Forums:
Hi again! At this point, a conflict test is a good next step. This kind…

5 months ago
Posted a reply to Only showing 12 digits of credit card number, on the site WordPress.org Forums:
Hey there @vanceglobal - there might be something adjusting your CSS, making the input field…

5 months ago
Posted a reply to Prevent auto open chat, on the site WordPress.org Forums:
Hey again @sebing83 - Can you please copy and paste the system report for this…

5 months ago
Posted a reply to Setup issue ” Catalog is not associated “, on the site WordPress.org Forums:
Hi @vishvega - please open up a new topic so we can start the troubleshooting…

6 months ago
Posted a reply to Error: An error occurred, please try again or try an alternate form of payment., on the site WordPress.org Forums:
Hi again, Thanks for sending that over! It shows that the request to Square is…

6 months ago
Posted a reply to After Update Internal Redirect Error Problem, on the site WordPress.org Forums:
This kind of problem is usually caused by a conflict with your theme or with…

6 months ago
Posted a reply to CAN’T CONNECT WOOCOMMERCE FOR FACEBOOK, on the site WordPress.org Forums:
Hi there! Can you please copy and paste the system report for this site? You…

6 months ago
Posted a reply to Set Specific Product Quantity Step Order, on the site WordPress.org Forums:
Hey @slimmz, I'm not aware of a free solution. You can ask around in the…

6 months ago
Posted a reply to [WooCommerce] Unable to change stock status in woocomerce, on the site WordPress.org Forums:
Hi there! This kind of problem is usually caused by a conflict with your theme…

6 months ago
Posted a reply to Set Specific Product Quantity Step Order, on the site WordPress.org Forums:
Hey there! Yep, that's possible. Here's a great guide on how to achieve this: https://jilt.com/blog/selling-woocommerce-product-packages-from-the-same-inventory/…

6 months ago
Posted a reply to WooCommerce Plugin Warning after Update, on the site WordPress.org Forums:
Hi there! This kind of problem is usually caused by a conflict with your theme…

6 months ago
Posted a reply to How add extra cost, on the site WordPress.org Forums:
If you'd like to add recurring fees, I recommend looking at our Subscriptions plugin, in…

6 months ago