Posted a reply to 404 Errors on asset load, on the site WordPress.org Forums:
Hi @kimdre, If the before mentioned constant doesn't help, our developers suggested that you can…

Posted a reply to PHP 8.1 compatibility issue, on the site WordPress.org Forums:
Hi @jeremydunn, Our dev team has reviewed your report and documented it. We look forward…

Posted a reply to RuntimeException thrown, on the site WordPress.org Forums:
Hi @and1rzej, @lheisey, We are happy to inform you that the latest NextGen Gallery update…

Posted a reply to not a valid MVC Template, on the site WordPress.org Forums:
Hi @osv1, We are happy to inform you that the latest NextGen Gallery update (3.41)…

Posted a reply to How To Get Rid of Image Titles in Slideshow?, on the site WordPress.org Forums:
Hi @spiteri316, While there's no such setting, you can easily hide them adding a custom…

Posted a reply to In un album Viene visualizzata solo la prima galleria, on the site WordPress.org Forums:
Hi @canioz54, Checking the provided page's source, it appears that you are using NextGen Gallery…

Posted a reply to In un album Viene visualizzata solo la prima galleria, on the site WordPress.org Forums:
Hi @canioz54, Thanks. This shortcode works properly in our case. Let's update to the latest…

Posted a reply to In un album Viene visualizzata solo la prima galleria, on the site WordPress.org Forums:
Hi @canioz54, We are sorry to hear of the problem. Could you please provide us…

Posted a reply to Full control over lay out, on the site WordPress.org Forums:
Hi @wpnoob2012, We are sorry but this doesn't look like something that'd be currently easy…

Posted a reply to Database bloat, on the site WordPress.org Forums:
Hi @jamminjames, Thanks for asking us. We don't recommend deleting these as NextGen Gallery stores…

Posted a reply to PHP Deprecated long list of errors, on the site WordPress.org Forums:
Hi @tizz, Thanks for asking us. We are aware of these deprecate notices and this…

Posted a reply to 404 Errors on asset load, on the site WordPress.org Forums:
Hi @kimdre, Our dev team is aware of these problems occurring on Bitnami, and we…

Posted a reply to Does NextGen gallery *update* affect NextGEN Pro gallery?, on the site WordPress.org Forums:
Hi Denise, We are sorry to hear of the problems experienced with Pro Blog since…

Posted a reply to PHP 8.1 compatibility issue, on the site WordPress.org Forums:
Hi @jeremydunn, Thanks for your report. We have escalated it to our dev team's review.…

Posted a reply to Issue with Shortcodes, on the site WordPress.org Forums:
Hi @sisintl, We are sorry, this is a valid bug to our knowledge, and we…

Posted a reply to New to NextGEN 3.x – old shortcodes not working, on the site WordPress.org Forums:
Hi @divous, As long as we are aware, the Singlepic shortcode should continue to work…

Posted a reply to Fatal error ‘C_Component_Registry’, on the site WordPress.org Forums:
Hi @paulfwp, We are following up to see if the suggestion plugin re-installation has helped.…

Posted a reply to Can’t edit thumbnails, on the site WordPress.org Forums:
Hi @wolkenunddreck, Sorry to hear of that. Feel free to submit a report using this…

Posted a reply to NextGen Gallery alt text and pics missing, on the site WordPress.org Forums:
Hi @jojojona, Could you please let us know how do you store the alt text?…

Posted a reply to Muiltple Galleries on a Page Issue, on the site WordPress.org Forums:
Hi @thoms005, Thanks for asking us. Checking the page's source it appears that you are…

Posted a reply to RuntimeException thrown, on the site WordPress.org Forums:
Hi @and1rzej, Thanks for asking. Our dev team made it the biggest priority and we…

Posted a reply to Featured image removed when NextGen is active, on the site WordPress.org Forums:
Hi @denis24, We are sorry to hear of the problem. We had similar reports in…

Posted a reply to RuntimeException thrown, on the site WordPress.org Forums:
Hi @and1rzej, We are sorry for the inconvenience created. Most likely this is related with…

Posted a reply to Direct URL to Gallery or Album, on the site WordPress.org Forums:
Hi @barbsm2, Thanks for asking us. Unfortunately, there's no such a possibility to directly link…

Posted a reply to Images missing from Nextgen Gallery after change of host, on the site WordPress.org Forums:
Hi @mcaudibert, Could you please confirm that during the migration you have copied over all…

Posted a reply to not a valid MVC Template, on the site WordPress.org Forums:
@osv1, By the way, you are welcome to report this problem at https://www.imagely.com/report-bug/ indicating the…

Posted a reply to not a valid MVC Template, on the site WordPress.org Forums:
Hi @osv1, We are sorry for the inconvenience created. Most likely this is related with…

Posted a reply to Can’t edit thumbnails, on the site WordPress.org Forums:
Hi @wolkenunddreck, Thanks for the details. Please access your site's "Dashboard -> NextGen Gallery ->…

Posted a reply to Version numbers confusion: 3.39 vs. 3.5.0, on the site WordPress.org Forums:
Hi @openmindculture, Yes, that's correct, 3.5.0 is equivalent with 3.5 according to our changelog and…

Posted a reply to Fatal error ‘C_Component_Registry’, on the site WordPress.org Forums:
Hi @paulfwp, We are sorry to hear about the issues, the first step would be…

Posted a reply to Slick slider not initialized when selecting carousel view template, on the site WordPress.org Forums:
Hi @openmindculture, Thanks for your report. This appears to be a valid problem that we'll…

Posted a reply to Image Sorting Issue NextGEN Gallery, on the site WordPress.org Forums:
Hi @anytechsolutions, NextGen Gallery uses uppy.js uploader and this library automatically decides the sequence of…

Posted a reply to Conflict with ExactMetrics, on the site WordPress.org Forums:
Hi @semikola, This is a follow-up on the reported problem. We have tested it on…

Posted a reply to PDFJS is not defined, on the site WordPress.org Forums:
Hi @rodoswebdesign, We are sorry to hear of the problem. We hope that you wouldn't…

Posted a reply to NextGen basic imagebrowser transitions, on the site WordPress.org Forums:
Hi @crabshell, Thanks for asking us. Unfortunately, Basic ImageBrowser display type doesn't include image transitions.…

Posted a reply to Album Title Under Thumbnail Image, on the site WordPress.org Forums:
Hi @stepneo, I'd be happy to help. It appears the title styling interferes with Elementor's…

Posted a reply to Gallery Path / folder for multisite, on the site WordPress.org Forums:
Hi @eyedia, If you have a multisite installation, you should be able to specify the…

Posted a reply to Only one photo at time uploading possible, on the site WordPress.org Forums:
Hi @nicky123n, Debugging upload problems is complex. Feel free to contact our support team directly…

Posted a reply to Alt & title text/description bug, on the site WordPress.org Forums:
Hi @kajtra, We are sorry to hear of the persisting issue. Feel free to submit…

Posted a reply to Video in plugin, on the site WordPress.org Forums:
Hi @mila2010, We are sorry but NextGen Gallery doesn't handle video galleries. You'd need to…

Posted a reply to display the title of every image after opening an image, on the site WordPress.org Forums:
Hi @uroveits, I'm sorry, perhaps we are missing the needed end result here so could…

Posted a reply to Gallery limits?, on the site WordPress.org Forums:
Hi @shamoux, We don't set any restrictions for the a maximum amount of galleries that…

Posted a reply to display the title of every image after opening an image, on the site WordPress.org Forums:
Hi @uroveits, You can try to use a custom CSS rule like the one from…

Posted a reply to Gallery name, on the site WordPress.org Forums:
Hi @ozcansimsek, Theoretically, you can add a <br> HTML tag to delimitate the text and…

Posted a reply to The exception handler should be disabled by default., on the site WordPress.org Forums:
Hi @enghell, This is a very valid point. The good news is that we look…

Posted a reply to Tags not changing on images that were deleted and reuploaded, on the site WordPress.org Forums:
Hi @trvsgrant, NextGen shouldn't remember the image tags if deleting then re-uploading the images. Could…

Posted a reply to Conflict with ExactMetrics, on the site WordPress.org Forums:
Hi @semikola, Could you please let us know if you are getting the problem while…

Posted a reply to Not showing when logged out, on the site WordPress.org Forums:
Hi @trakesh16, We have accessed the page and the PDF document displays just fine for…

Posted a reply to Many deprecated messages, on the site WordPress.org Forums:
Hi @akaleya, Thanks for asking us. We are aware of these deprecations and these are…

Posted a reply to Only able to upload maximum of 877 images to a gallery, on the site WordPress.org Forums:
Hi @trvsgrant, That's correct. The only adjustable limit NextGen has for the amount of the…