Posted a reply to Captions in NextGEN Pro Lightbox, on the site WordPress.org Forums:
Hi @theodelaruelle, Please reach to our support team directly at https://www.imagely.com/support/ should you have any…

Posted a reply to Show galleries in Lightroom, on the site WordPress.org Forums:
Hi @theodelaruelle, Please reach to our support team directly at https://www.imagely.com/support/ should you have any…

Posted a reply to Don’t show comments on widget, on the site WordPress.org Forums:
Hi @ptienhung, Unfortunately, NGG's comments use a different taxonomy which makes them unreachable for the…

Posted a reply to Remove Lightbox JS, on the site WordPress.org Forums:
Hi @dickraney, That's odd. The option should ensure that NextGen's lightbox doesn't load. If your…

Posted a reply to NextGen Gallery not working with php 8.0, on the site WordPress.org Forums:
Hi @whiskydog, We have removed any create_function()function calls starting NGG 2.2.30 version back in 2017…

Posted a reply to Click on Thumbnail shows slideshow, on the site WordPress.org Forums:
@theodelaruelle, We are not allowed to provide any premium related support here in the forum…

Posted a reply to Notice: Only variables should be passed by reference in…, on the site WordPress.org Forums:
Hi @takesport, Feel free to submit a request at https://www.imagely.com/report-bug/ for us to have a…

Posted a reply to Thumbnail in table, on the site WordPress.org Forums:
@theodelaruelle, Sorry, the thumbnails directory is named differently - /thumbs/ so that'd make http://example.com/wp-content/gallery/mygalleryname/thumbs/imagename.jpg If…

Posted a reply to Notice: Only variables should be passed by reference in…, on the site WordPress.org Forums:
@takesport, Could you please try adding them between these lines: /* Add any custom values…

Posted a reply to Thumbnail in table, on the site WordPress.org Forums:
Hi @theodelaruelle, Could you please let us know how are you adding image links? You…

Posted a reply to Notice: Only variables should be passed by reference in…, on the site WordPress.org Forums:
@takesport, Let's make sure you've added these constants above the following line and to the…

Posted a reply to Can I insert a download button on NextGEN Gallery Lightbox?, on the site WordPress.org Forums:
Hi @dasword, NextGen Gallery ( free ) doesn't include such a feature but it is…

Posted a reply to Is there a way to share images or galleries via email?, on the site WordPress.org Forums:
Hi @joeschmoe007, NextGen doesn't have a share images or galleries by email feature but there's…

Posted a reply to Webp support, on the site WordPress.org Forums:
Hi @yavuzc, NextGen already supports Webp image format in terms that it allows uploading already…

Posted a reply to Notice: Only variables should be passed by reference in…, on the site WordPress.org Forums:
Let's additionally add the constant from below to see if that'll help hide the notices:…

Posted a reply to Thumbnail picture album, on the site WordPress.org Forums:
Hi @orpheus77, You can select any image as your gallery's/album's preview. For the galleries -…

Posted a reply to thumbnails are not showed, on the site WordPress.org Forums:
@takesport, Sounds great. It appears that any image lazy loading will mess up with NGG's…

Posted a reply to thumbnails are not showed, on the site WordPress.org Forums:
Hi @takesport, Let's deactivate JetPack's lazy loading feature for the images then check again to…

Posted a reply to Homepage does not work with NextGEN Gallery, on the site WordPress.org Forums:
Hi @carsteno, Our plugin is indeed tested to work with any PHP version from 7.x…

Posted a reply to NextGen Gallery plug-in blocked, on the site WordPress.org Forums:
Hi @sgtjd2, Great to find the uploading issue resolved. We are sorry but Basic Slideshow…

Posted a reply to NextGen Gallery plug-in blocked, on the site WordPress.org Forums:
@sgtjd2, This shouldn't be the case. As long as we are aware of NextGen Gallery…

Posted a reply to Lightbox not working in NextGEN Pro Gallery plugin, on the site WordPress.org Forums:
Hi @dressler, Due to this forum's rules - we are not allowed to provide premium…

Posted a reply to Removing fontawesome, on the site WordPress.org Forums:
@1fallenangel1, Checking your homepage's source it seems that the theme also enqueues FA so you…

Posted a reply to Removing fontawesome, on the site WordPress.org Forums:
Hi @1fallenangel1, You can prevent FA loading from "NextGen Gallery -> Other Options -> Miscellaneous"…

Posted a reply to Compatibility with WP VIP, on the site WordPress.org Forums:
Hi @davelip, Let's try adding the following constant to your wp-config.php define('NGG_GALLERY_ROOT_TYPE', 'content'); and set…

Posted a reply to Sorting images doesn’t work, on the site WordPress.org Forums:
Yes, both of them are the same as functionality so I would assume it's because…

Posted a reply to Gallery not working after update 3.30, on the site WordPress.org Forums:
Hi @nik87vr, This isn't a known issue. First of all I would try re-installing NextGen…

Posted a reply to data in table wp_options over quota in my database, on the site WordPress.org Forums:
@passimal, If the majority of them have "transient" keyword within the "option_name" it could be…

Posted a reply to data in table wp_options over quota in my database, on the site WordPress.org Forums:
Hi @passimal, That's our displayed gallery caching There's no real benefit to purging entries from…

Posted a reply to Compatibility with WP VIP, on the site WordPress.org Forums:
Thanks. We'll check with the devs.

Posted a reply to Sorting images doesn’t work, on the site WordPress.org Forums:
@theodelaruelle, Absolutely. There are 2 solutions that allow to custom sort your images: 1) From…

Posted a reply to Hard to get support w/ Pro subscription, on the site WordPress.org Forums:
P.S. Also for the premium users, they indeed can reach to us at https://www.imagely.com/support/ for…

Posted a reply to Compatibility with WP VIP, on the site WordPress.org Forums:
@davelip, NextGen Gallery is able to save to any wp-content located subdirectory and wp-content/uploads/gallery should…

Posted a reply to Sorting images doesn’t work, on the site WordPress.org Forums:
@theodelaruelle, Could you please let us know if the slow loading affects both the Insert…

Posted a reply to NextGen Gallery plug-in blocked, on the site WordPress.org Forums:
@sgtjd2, We have no reports of it globally happening on sites that use Wordfence so…

Posted a reply to Sorting images doesn’t work, on the site WordPress.org Forums:
Hi @theodelaruelle, Could you please let us know if the sort also freezes with the…

Posted a reply to Compatibility with WP VIP, on the site WordPress.org Forums:
Hi @davelip, Honestly saying, we are not aware of that but as long as they…

Posted a reply to Hard to get support w/ Pro subscription, on the site WordPress.org Forums:
@gmctec0gmail Checking your profile, we couldn't find any topic started using it within NextGen Gallery…

Posted a reply to Google Font Lato Next Gen Gallery, on the site WordPress.org Forums:
We have released an update for Plus that resolves this GDPR problem.

Posted a reply to Add support for AVIF images, on the site WordPress.org Forums:
Hi @ignace72, Sounds like a good feature request so we'll go ahead and register it.…

Posted a reply to [NSFW] can’t add ne post, on the site WordPress.org Forums:
@spok72, Sure. You can download older versions of NextGen Gallery from https://wordpress.org/plugins/nextgen-gallery/advanced/

Posted a reply to Nextgen-gallery.3.30 update broke my site, on the site WordPress.org Forums:
@bluestseel. Thanks. None of these seem to point directly to NGG or EC plugins. Also,…

Posted a reply to Nextgen-gallery.3.30 update broke my site, on the site WordPress.org Forums:
Hi @bluestseel, Thanks for going with the basic conflict troubleshooting. Let's also enable WP Debug…

Posted a reply to Error on line 4, on the site WordPress.org Forums:
It actually works but NextGen caches its views so you'll have to either wait for…

Posted a reply to Error on line 4, on the site WordPress.org Forums:
Try using: ini_set('display_errors','Off'); ini_set('error_reporting', E_ALL ); define('WP_DEBUG', false); define('WP_DEBUG_DISPLAY', false);

Posted a reply to Error on line 4, on the site WordPress.org Forums:
By the way, that's not a error but just a non functionally affecting warning that…

Posted a reply to Error on line 4, on the site WordPress.org Forums:
@jellebuelens, What lightbox effect do you use?

Posted a reply to Getting Errors, on the site WordPress.org Forums:
Thanks @sibtig, Could you please let us know how many items the album includes? It…

Posted a reply to [NSFW] can’t add ne post, on the site WordPress.org Forums:
@spok72, What page builder/editor you use? Have you tried to temporarily deactivate all of your…

Posted a reply to Getting Errors, on the site WordPress.org Forums:
Hi @sibtig, Could you please let us know what do you mean by "Move Albums".…