WordPress.org

Posted a reply to To much space, on the site WordPress.org Forums:
Hi @lob01, Unfortunately, I don't think we have such a list and we are usually…

1 day ago

Posted a reply to premium gallery option, on the site WordPress.org Forums:
Hi @tompok76, We are sorry but here, due to the forum's rules we are not…

1 day ago

Posted a reply to To much space, on the site WordPress.org Forums:
Hi @lob01, The CSS rules must be added to a special field. Usually "Dashboard ->…

4 days ago

Posted a reply to To much space, on the site WordPress.org Forums:
Hi @lob01, Let's try adding the CSS rules from below to reduce the space between…

5 days ago

Posted a reply to Open Caption Links in New Tab, on the site WordPress.org Forums:
Hi @timelymanner1, Unfortunately, we have to confirm that for the security reasons NGG only allows…

6 days ago

Posted a reply to When will Nextgen repair Imagely Lightroom Plugin?, on the site WordPress.org Forums:
Hi @schnuffi, We do apologize for the inconveniences created and we have to confirm that…

6 days ago

Posted a reply to Nice, but thumbinails have unresolved issues, on the site WordPress.org Forums:
Hi @niccoc1603, Thanks for your reply. Now that we've made sure you are using the…

1 week ago

Posted a reply to Problem with plugin, on the site WordPress.org Forums:
@demolizioneseccia, Can you offer more details on the issued that they had to solve adding…

1 week ago

Posted a reply to Gallery order in Album stop working, on the site WordPress.org Forums:
Hi @giropizza, We hope that you wouldn't mind reaching us at https://www.imagely.com/report-bug/ (mentioning this thread's…

1 week ago

Posted a reply to Edit gallery error, on the site WordPress.org Forums:
Thanks @giudansky, I am wondering if you can try to temporarily switch to PHP 7.4…

1 week ago

Posted a reply to Problem with plugin, on the site WordPress.org Forums:
It loads from the index so respectively it must be a field that allows adding…

1 week ago

Posted a reply to Problem with plugin, on the site WordPress.org Forums:
Hi @demolizioneseccia, There's a CSS rule that seems to conflict ( seems like a custom…

1 week ago

Posted a reply to The problem of inserting gallery button action in the free module NextGen Galler, on the site WordPress.org Forums:
Hi @mcata2021, If using the default WordPress Block Editor, you will find "NextGen Gallery" as…

1 week ago

Posted a reply to Gallery order in Album stop working, on the site WordPress.org Forums:
Hi @giropizza, Can you please let us know if the order got messed up within…

1 week ago

Posted a reply to Edit gallery error, on the site WordPress.org Forums:
Hi @giudansky, Can you please let us know what PHP version are you using for…

1 week ago

Posted a reply to Problem with plugin, on the site WordPress.org Forums:
Hi @demolizioneseccia, It seems that both NextGen's and Elementor's lightboxes are running simultaneously. You may…

1 week ago

Posted a reply to Meta, Edit Thumb, Rotate – don’t work, on the site WordPress.org Forums:
Hi @yuvalp, I am sorry but that's not something we would be aware of as…

1 week ago

Posted a reply to Nice, but thumbinails have unresolved issues, on the site WordPress.org Forums:
Hi @niccoc1603, We are sorry to hear of the problem. This isn't something we are…

2 weeks ago

Posted a reply to Odd access denied error prevents updating a gallery, on the site WordPress.org Forums:
Hi Cemal, ModSecurity issues are usually hard to track but we are also not excluding…

2 weeks ago

Posted a reply to Order of image_ids in shortcode, on the site WordPress.org Forums:
Hey @coquimoran, Sure. I will be happy to elaborate more on the old and deprecated…

2 weeks ago

Posted a reply to Folder and File Structure below gallery, on the site WordPress.org Forums:
Hi @iwaddo, Yes, these folders can be safely removed. The premium versions of NextGen will…

2 weeks ago

Posted a reply to Order of image_ids in shortcode, on the site WordPress.org Forums:
Hi @coquimoran, Could you please try to use "sort_order" within your shortcode to indicate the…

2 weeks ago

Posted a reply to Odd access denied error prevents updating a gallery, on the site WordPress.org Forums:
Hi Cemal, In some of the cases ( rare ) NextGen may have have problems…

2 weeks ago

Posted a reply to Album stays linked to old page, on the site WordPress.org Forums:
Hi @damnsharp, Let's try the following - un-trash the page that the album is linked…

2 weeks ago

Posted a reply to Gallery Columns are displayed in 1 column, on the site WordPress.org Forums:
Hi @jonasdh, Its apparently related with a stylesheet file of NGG that failed to load…

2 weeks ago

Posted a reply to scroll arrows not showing on nextgen galleries, on the site WordPress.org Forums:
Hi @moyup, I am sorry in case that we have already suggested that but can…

3 weeks ago

Posted a reply to Order of image_ids in shortcode, on the site WordPress.org Forums:
Hi @coquimoran, The shortcode sorting order will get ignored in case that you are already…

3 weeks ago

Posted a reply to NextGen opens both single pic and slideshow, on the site WordPress.org Forums:
Hi @dacobi, That's because of the theme's lightbox that parallelly opens with NextGen's. You can…

3 weeks ago

Posted a reply to Nextgen Gallery albums-gallery structur, on the site WordPress.org Forums:
Hi @tomkeblach, Just like we already have replied directly within a different channel, if using…

3 weeks ago

Posted a reply to Cannot import images to gallery from media library, on the site WordPress.org Forums:
Hi @rogner, We are sorry to hear of the issue. Usually, this sort of problems…

3 weeks ago

Posted a reply to Text / description alt and title, on the site WordPress.org Forums:
Hi @dgraszka, I don't think that's possible to be done automatically but you can change…

3 weeks ago

Posted a reply to Categories Then albums then galleries, on the site WordPress.org Forums:
Hi @ronniebrasco, That's entirely possible to achieve using NextGen's albums since it allows creating folder-like…

3 weeks ago

Posted a reply to Folder and File Structure below gallery, on the site WordPress.org Forums:
Hi @iwaddo, That's a good question. In the past I think we were additionally using…

3 weeks ago

Posted a reply to Error no images were found, on the site WordPress.org Forums:
Hi @ilpanzio, Thanks for trying our suggestion. We are sorry to say that in the…

1 month ago

Posted a reply to Fancybox not working, on the site WordPress.org Forums:
Hi @sandalsand, I've checked it with the link that you have provided and it appears…

1 month ago

Posted a reply to Error no images were found, on the site WordPress.org Forums:
Hi @ilpanzio, Let's try accessing "Boccatore-e-Fibbio-08.12.19" gallery from "Dashboard -> NextGen Gallery -> Manage Galleries"…

1 month ago

Posted a reply to Issue editing thumbs with version 3.16, on the site WordPress.org Forums:
Hi @jordanwebdev, @sandravega , We are happy to mention that the above mentioned issue from…

1 month ago

Posted a reply to Photo Counting, on the site WordPress.org Forums:
Hi @serpe76, The number that you have marked stands for the amount of total Galeries…

1 month ago

Posted a reply to NextGEN Gallery changes code and breaks image code, on the site WordPress.org Forums:
Hi @devrekli, I see. However, I am not entirely sure that a closing slash can…

1 month ago

Posted a reply to Removing borders around images gallery, on the site WordPress.org Forums:
Hi @nikolax, You'd need a different selector since that's a widget. The following CSS rule…

1 month ago

Posted a reply to How do you add further images, in one go?, on the site WordPress.org Forums:
@simon_a6, You can hold down the Left Ctrl key from your keyboard while selecting multiple…

2 months ago

Posted a reply to How do you add further images, in one go?, on the site WordPress.org Forums:
Hi @simon_a6, There are plenty of upload options and the one from "NextGen Gallery ->…

2 months ago

Posted a reply to Drag and drop not functioning when creating album, on the site WordPress.org Forums:
Hi @david8500, Thanks for providing us with the additional details regarding using a stylus for…

3 months ago

Posted a reply to Still Seeing Invalid Argument on Widgets Screen in WP 5.8, on the site WordPress.org Forums:
Hi @karks88, Thanks for testing and sorry for the unintentional misleading from our side of…

3 months ago

Posted a reply to Conflict of versions, on the site WordPress.org Forums:
Hi @fabrixx2, Sometimes issues like this one are happening because of a big jump over…

3 months ago

Posted a reply to 403 Error, on the site WordPress.org Forums:
Hi @omarperez999, We hope that you wouldn't mind reaching to us directly by submitting an…

3 months ago

Posted a reply to Paid for update, support failure, on the site WordPress.org Forums:
Hi @s-234, We are sorry to hear of the confusion regarding our paid plans. So…

3 months ago

Posted a reply to Conflict with Gravity Form, on the site WordPress.org Forums:
Hi @huytq, We are sorry to say that this looks like a valid conflict that…

3 months ago

Posted a reply to Pic Rename, on the site WordPress.org Forums:
Hi @mawiti, I'm afraid that's not possible. You will have to delete then reupload the…

3 months ago

Posted a reply to Title under Thumbnail, on the site WordPress.org Forums:
Hi @mawiti, I am afraid that's not currently possible to achieve using the free version…

3 months ago