WordPress.org

Posted a reply to No support, on the site WordPress.org Forums:
Hi @chemins, We are sorry for a late reply. Could you please confirm that you…

2 weeks ago

Posted a reply to No drop down to insert gallery, on the site WordPress.org Forums:
Hi @chemins, We are sorry for a late reply. Could you please confirm that you…

2 weeks ago

Posted a reply to NextGEN conflict with Flatsome theme, on the site WordPress.org Forums:
@tissmac Sorry for the pause. We believe this should be fixed in a more recent…

3 months ago

Posted a reply to NextGEN conflict with Flatsome theme, on the site WordPress.org Forums:
@tissmac Hi there! Sure, if you don't mind reactivating we can try to take a…

3 months ago

Posted a reply to Settings pages continually refresh in Next Gen gallery settings, on the site WordPress.org Forums:
Hi @mudwoman Sorry to hear you're having issues. Please update to the latest version, 3.3.10.…

7 months ago

Posted a reply to NextGen Gallery Only Loading 17 Images, on the site WordPress.org Forums:
@Aj, I wonder if there was some caching going on. Everything looks correct on that…

2 years ago

Posted a reply to Could not write to file. Please check filesystem permissions., on the site WordPress.org Forums:
Hi @timelymanner1 Just to let you know that the issue has been fixed and is…

2 years ago

Posted a reply to RecursiveDirectoryIterator::__construct(//hot) permission failure, on the site WordPress.org Forums:
Hi @teplitz We are deeply sorry. We try to communicate to your email address but…

2 years ago

Posted a reply to RecursiveDirectoryIterator::__construct(//hot) permission failure, on the site WordPress.org Forums:
Hi @teplitz! We want to help you troubleshoot this issue. Unfortunately, WordPress.org doesn’t allow us…

2 years ago

Posted a reply to xmlrpc does not work when NEXTGEN gallery active, on the site WordPress.org Forums:
Hi @giudansky Thank you so much, for this valuable information! I'm taking notes into your…

2 years ago

Posted a reply to Non dismissible notice on all admin pages, on the site WordPress.org Forums:
Hi @vanyukov, We are really sorry for the inconveniences. Lastly, we've received numerous reports regarding…

2 years ago

Posted a reply to After installation WP 5.02 error on NextGen, on the site WordPress.org Forums:
Hi @wedebe112, Can you please let us know what version of NextGen Gallery are you…

2 years ago

Posted a reply to Album option not working, on the site WordPress.org Forums:
Hi @richchubb, I would be glad to help. You will actually need to use 2…

2 years ago

Posted a reply to Gallery doesn’t show all images, on the site WordPress.org Forums:
Thanks for providing the access to that gallery page. I hope that you wouldn't mind…

2 years ago

Posted a reply to Adding Featured Image – Gutenberg Editor WP 5.01, on the site WordPress.org Forums:
Hi @lukemike, For sure. We'll include this in our newsletter when available so I'd recommend…

2 years ago

Posted a reply to Gallery keeps loading every 2 seconds, on the site WordPress.org Forums:
Thank you very much for your report and for the provided details. I really hope…

2 years ago

Posted a reply to Dismiss notice Undefined, on the site WordPress.org Forums:
Thanks for the details, @haydrionrayel. I've added this information for our developers and hope that…

2 years ago

Posted a reply to Frontier and NextGEN Gallery > 3.0.8 and sidebar = problem, on the site WordPress.org Forums:
Hi Sven, Thanks for letting us know and great to hear that it helped you…

2 years ago

Posted a reply to not able to upload new images to existing gallery, on the site WordPress.org Forums:
Hi @ezdata, Thanks for the follow up on your main report and I am glad…

2 years ago

Posted a reply to Center captions, on the site WordPress.org Forums:
Hi David Please add the CSS rule from below to "Gallery -> Other Options ->…

2 years ago

Posted a reply to display at full screen width, on the site WordPress.org Forums:
Hi @rickbley, I would be glad to help. If using the latest version of NextGen…

2 years ago

Posted a reply to Weird code showing up in gallery, on the site WordPress.org Forums:
Hi @chris-harmon, Thanks for the link. It looks like an issue caused by using an…

2 years ago

Posted a reply to Dismiss notice Undefined, on the site WordPress.org Forums:
Hi @haydrionrayel and @patbell101 It seems that it's an existing bug. If you are so…

2 years ago

Posted a reply to Php Error Warning, on the site WordPress.org Forums:
Hi @nootkan We have been informed that this particular message is not related to our…

2 years ago

Posted a reply to Transition flash galleries to html next gen gallery, on the site WordPress.org Forums:
Hi @rhci, We are really sorry but NextGen Gallery has its own way of working…

2 years ago

Posted a reply to not able to upload new images to existing gallery, on the site WordPress.org Forums:
Hi @shron_shron77– Let's first check the server settings to make sure you have everything up…

2 years ago

Posted a reply to NextGEN broke Travelify theme’s Featured Slider, on the site WordPress.org Forums:
Hi @oldrock, We are sorry to hear of the encountered issue. I personally don't remember…

2 years ago

Posted a reply to NextGen gallery plugin is not supporting to S3 images, on the site WordPress.org Forums:
Hi @vijaykurra, We are really sorry but this wouldn't be currently possible since NextGen Gallery…

2 years ago

Posted a reply to Center captions, on the site WordPress.org Forums:
Hi @nm5z, I would be happy to help. Can you please provide with a screen…

2 years ago

Posted a reply to Gallery doesn’t show all images, on the site WordPress.org Forums:
Hi @pinkoxdscsd, I am sorry but I couldn't visit the gallery page since it actually…

2 years ago

Posted a reply to Adding Featured Image – Gutenberg Editor WP 5.01, on the site WordPress.org Forums:
Hi @lukemike, We are very sorry but it looks like the hooks that we have…

2 years ago

Posted a reply to Setting up NextGEN for Multiple Authors, on the site WordPress.org Forums:
Hi @jimbo68, I must agree with you that, unfortunately, at the moment, NextGen doesn't offer…

2 years ago

Posted a reply to Gallery keeps loading every 2 seconds, on the site WordPress.org Forums:
Hi @haydrionrayel, I am sorry to hear of the persisting issue. Can you please let…

2 years ago

Posted a reply to Dismiss notice Undefined, on the site WordPress.org Forums:
Hi, We've launched NextGen Gallery 3.1.2 a day ago. In case that you aren't using…

2 years ago

Posted a reply to Frontier and NextGEN Gallery > 3.0.8 and sidebar = problem, on the site WordPress.org Forums:
Hi @isven, Can you please provide us with a screen with the settings that you…

2 years ago

Posted a reply to Gallery Captcha problem with NextGEN Gallery, on the site WordPress.org Forums:
Hi @onebit– We'd like to take a closer look at the captcha problem . We…

2 years ago

Posted a reply to Dynamic gallery – adding images from a custom post, on the site WordPress.org Forums:
Hi @nano09 Thanks for asking us but, unfortunately, this wouldn't be possible to achieve using…

2 years ago

Posted a reply to Gallery keeps loading every 2 seconds, on the site WordPress.org Forums:
Hi @haydrionrayel, We are sorry to hear of the encountered problem. I hope that you…

2 years ago

Posted a reply to Image title, on the site WordPress.org Forums:
Hi James, You can enable the captions below the thumbnails by using the Basic Thumbnails…

2 years ago

Posted a reply to Dismiss notice Undefined, on the site WordPress.org Forums:
Hi @haydrionrayel, We are really sorry to hear of the encountered problem. Could you please…

2 years ago

Posted a reply to Frontier and NextGEN Gallery > 3.0.8 and sidebar = problem, on the site WordPress.org Forums:
Hi @isven, We are sorry to hear of the encountered issue. For now, it looks…

2 years ago

Posted a reply to Weird code showing up in gallery, on the site WordPress.org Forums:
Hi @chris-harmon, Hope that you wouldn't mind to create a published testing page for us…

2 years ago

Posted a reply to Upload Images Get File Permission Error, on the site WordPress.org Forums:
Hi everyone, We are sorry but it looks like with the current version of NextGen…

2 years ago

Posted a reply to Maintenance mode not possible – conflict with plugins, on the site WordPress.org Forums:
Hi We'd like to take a closer look at the issue. We may need to…

2 years ago

Posted a reply to Could not write to file. Please check filesystem permissions., on the site WordPress.org Forums:
Hi @thehowarde We sincerely apologize for the inconvenience. It's an existing problem. And @timelymanner1 We…

2 years ago

Posted a reply to Cannot upload images after updated to WP 5.0, on the site WordPress.org Forums:
Hi @robertallan We’d like to take a closer look at the problem you are having…

2 years ago