Illustrate Digital
@illustratedigital on WordPress.org
- Member Since: December 19th, 2017
- Location: Cardiff, UK
- Website: illustrate.digital
- Employer: Illustrate Digital
Contribution History
Illustrate Digital’s badges:- Plugin Developer
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Posted a reply to Simply does not work, on the site WordPress.org Forums:
Hi @rockso , I'm very sorry to hear you are having issues with the plugin.… -
Posted a reply to Another Bug – Processing modal loading while iFrame fails to load, on the site WordPress.org Forums:
@gyfters Neither we nor Trust Payments have been able to replicate the issues on a… -
Posted a reply to Another Bug – Processing modal loading while iFrame fails to load, on the site WordPress.org Forums:
Hi @gyfters, thanks for this information. I notice you have the old plugin inactive. Whilst… -
Posted a reply to Awful plugin that doesn’t work and appalling dev’s attitude, on the site WordPress.org Forums:
@gyfters I've checked our system and can't find any email to our support@illustrate.digital address with… -
Posted a reply to Awful plugin that doesn’t work and appalling dev’s attitude, on the site WordPress.org Forums:
@gyfters One downside of these forums, in this situation at least, is that we're unable… -
Posted a reply to Another Bug – Processing modal loading while iFrame fails to load, on the site WordPress.org Forums:
@gyfters May I suggest that you remove those details and edit the output to include… -
Posted a reply to Awful plugin that doesn’t work and appalling dev’s attitude, on the site WordPress.org Forums:
@gyfters We're very sorry to hear your thoughts on this. I would be interested to… -
Posted a reply to Another Bug – Processing modal loading while iFrame fails to load, on the site WordPress.org Forums:
@gyfters The request was not an unusual one for support on WordPress forums; these forums… -
Posted a reply to Shipping not being charged, Info not being saved in Trust Payments, on the site WordPress.org Forums:
Hi @piercepackedhouse, that's great thanks! So first up, I notice you're not running the latest… -
Posted a reply to Shipping not being charged, Info not being saved in Trust Payments, on the site WordPress.org Forums:
Hi @piercepackedhouse To start with, could you navigate to Tools > Site Health and under… -
Posted a reply to Account Creation on guest checkout Interrupts payment processing, on the site WordPress.org Forums:
Hi @ryangfni are you still getting this error? We are still unable to replicate. Could… -
Posted a reply to Another Bug – Processing modal loading while iFrame fails to load, on the site WordPress.org Forums:
@gyfters Could you navigate to Tools > Site Health and under the info tab, copy… -
Posted a reply to 3DSv2 failing in the same way original plugin failed, on the site WordPress.org Forums:
@sterndata I think you've misinterpreted the message here, apologies. The offer was to login to… -
Posted a reply to Trust – you need to get a new developer or make your own plugin in house., on the site WordPress.org Forums:
@tommyturbo Support for the old plugin has been deprecated for over a month, as you'll… -
Posted a reply to Ability to change styles? No, have not heard, on the site WordPress.org Forums:
Hi, thanks for your feature request. This is the first request we have received with… -
Posted a reply to Location of logs?, on the site WordPress.org Forums:
Hi @murrayelliot2. Logging was built against test status for security reasons with the updated plugin,… -
Posted a reply to Location of logs?, on the site WordPress.org Forums:
Hi @murrayelliot2, can you confirm that this option is checked within the plugin settings please? -
Posted a reply to order ref missing, on the site WordPress.org Forums:
Hi @murrayelliot2, thanks for getting in touch. We are aware of this and are working… -
Posted a reply to Account Creation on guest checkout Interrupts payment processing, on the site WordPress.org Forums:
Hi @ryangfni, we've been unable to replicate this on a clean install of WordPress and… -
Posted a reply to 3DSv2 failing in the same way original plugin failed, on the site WordPress.org Forums:
Hi @gyfters, we've just had this through from Trust Payments and I'd be interested to… -
Posted a reply to Intermittent IFRAME “Loading payment details…”, on the site WordPress.org Forums:
Hi @tonyclemmey, we're not able to replicate this and believe it to be the result… -
Posted a reply to Compatibility woo 5.7.1, on the site WordPress.org Forums:
Hi @jasonddnosaj, great to hear you found the cause of the conflict. Thanks for letting… -
Posted a reply to Failed payment showing as paid, on the site WordPress.org Forums:
Hi @competition1, this has been passed to our team and we will investigate and get… -
Posted a reply to Plugin non functional, on the site WordPress.org Forums:
Marking as resolved, as was confirmed elsewhere to be due to theme in use. -
Posted a reply to Account Creation on guest checkout Interrupts payment processing, on the site WordPress.org Forums:
Hi @ryangfni, I've passed this onto the developers and they will take a look at… -
Posted a reply to Error messages, on the site WordPress.org Forums:
Hi @murrayelliot2, thanks for your feedback - this has been passed on to the development… -
Posted a reply to 3D Secure & Successful Payment UX, on the site WordPress.org Forums:
Hi @piercepackedhouse, thanks for your feedback. The current version has been approved through UAT by… -
Posted a reply to Intermittent IFRAME “Loading payment details…”, on the site WordPress.org Forums:
Hi @ryangfni, Thank you for the update. I will mark this as resolved for now. -
Posted a reply to Plugin non functional, on the site WordPress.org Forums:
Hi @murrayelliot2 glad the issue was resolved for you. Regarding the order details, this has… -
Posted a reply to Intermittent IFRAME “Loading payment details…”, on the site WordPress.org Forums:
Hi @ryangfni, I'm unable to replicate this across a number of tested themes, however if… -
Posted a reply to Subscriptions and Apple Pay, on the site WordPress.org Forums:
Hi @jasonddnosaj, I have passed this onto our plugin development team and they will investigate… -
Posted a reply to Subscriptions and Apple Pay, on the site WordPress.org Forums:
Hi @jasonddnosaj, the plugin supports WooCommerce Subscriptions but not Apple Pay at this time. Thanks -
Posted a reply to Plugin non functional, on the site WordPress.org Forums:
Hi @murrayelliot2, apologies for the delay on this forum. It appears notifications weren't coming through… -
Posted a reply to Stuck on payment processing?, on the site WordPress.org Forums:
Hi @kevinwinnergy apologies for the delay in reply. As you'll now be aware we replied… -
Posted a reply to Update Version Compatibility, on the site WordPress.org Forums:
Hi @smilnex, yes we would advise installing the new plugin as support for this one… -
Committed [1967608] to Plugins SVN:
Updated to v2.0.8 - KN -
Committed [1965921] to Plugins SVN:
Update to v2.0.7 - KN -
Committed [1965767] to Plugins SVN:
Updated to v2.0.6 -
Committed [1965335] to Plugins SVN:
Updated plugin to v2.0.5 - KN -
Committed [1933172] to Plugins SVN:
Updated documentation link text -
Committed [1933171] to Plugins SVN:
Added readme.txt link to documentation - KN -
Committed [1929205] to Plugins SVN:
Updated to v2.0.4 - KN -
Committed [1929080] to Plugins SVN:
Updated to v2.0.3 - KN -
Committed [1926168] to Plugins SVN:
Added v2.0.2 to trunk and tags - fixed versioning and removed legacy ... -
Committed [1925812] to Plugins SVN:
Added v2.0.1 to tags and trunk - KN -
Committed [1922891] to Plugins SVN:
Added screenshots and relevant captions to readme.txt in tag and trunk - KN -
Committed [1922533] to Plugins SVN:
Updated readme files -
Committed [1922433] to Plugins SVN:
Added v2.0.0 to tags and trunk -
Committed [1895729] to Plugins SVN:
Updated tags and trunk to include v1.1.2 -
Committed [1880052] to Plugins SVN:
v1.1.1 tag
Contributor
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Trust Payments Gateway for WooCommerce (JavaScript Library)
Active Installs: 400+