Profiles

Posted a reply to very good plugin, recommended, on the site WordPress.org Forums:
Thanks for the five stars!

Posted a reply to Great plugin, on the site WordPress.org Forums:
Hi @webandtraining! Thank you for the five stars! :)

Posted a reply to Bug (JSON Error), on the site WordPress.org Forums:
Hi @sviluppomania,Could you enable debugging and tell me what you see there? Kind regards,Hessel

Posted a reply to Nice alternative to other stats plugins, on the site WordPress.org Forums:
Hi @rrvoigt! Thanks for the feedback! We appreciate you switching from WP Statistics and are…

Posted a reply to Not all passage is counted, on the site WordPress.org Forums:
Hi @gazetterlc, Sorry for the late reply! Burst excludes the bounces from the pageviews, so…

Posted a reply to Rest API warning, on the site WordPress.org Forums:
Hi @rrvoigt, Very strange! How often does it happen? Almost every time or just sporadic?…

Posted a reply to Button Click Goal Setup, on the site WordPress.org Forums:
Hi @wpnoob01, From my perspective it seems like I just completed the goal. Can you…

Posted a reply to Button Click Goal Setup, on the site WordPress.org Forums:
Hi @wpnoob01, Burst allows only class names. What you are trying to paste is a…

Posted a reply to Rest API warning, on the site WordPress.org Forums:
Hi @rrvoigt, First of all thanks for reporting the site issues. I fixed the link,…

Posted a reply to Burst Error – Can’t access or update settings, on the site WordPress.org Forums:
Hi @danifly, It seems to me like Burst is not active on your website anymore.…

Posted a reply to good, on the site WordPress.org Forums:
Thanks a lot for the five stars @toritran84!

Posted a reply to Quick response, on the site WordPress.org Forums:
Thanks @vefarinn1259! Anytime!

Posted a reply to Counter for Template, on the site WordPress.org Forums:
Thank you @conny64!

Posted a reply to 5-Star Review: Excellent Support and Customized Solutions!, on the site WordPress.org Forums:
Thanks a lot for your review @wernergetzmann! We appreciate it!

Posted a reply to Customer can’t see data, on the site WordPress.org Forums:
Hi @louise1970, If the problem is still not solved please let me know and please…

Posted a reply to Device Statistics not updating, on the site WordPress.org Forums:
Hi @pbedouk, It could be that enabling debugging reset the database install, but I'm not…

Posted a reply to Device Statistics not updating, on the site WordPress.org Forums:
Hi @pbedouk, I suspect some database files might be missing. Can you enable debugging in…

Posted a reply to Jetpack Stats vs. Burst Wildy Different, on the site WordPress.org Forums:
Hi @kvncrll, This is most likely because Burst currently excludes bounces from all data. If…

Posted a reply to Customer can’t see data, on the site WordPress.org Forums:
Hi @louise1970, Thanks for your message. Could you maybe provide the following:- Browser of the…

Posted a reply to Great support, on the site WordPress.org Forums:
Thank you for the review Lane! We appreciate it and are always here to help!…

Posted a reply to The statistics do not update, on the site WordPress.org Forums:
Hi @ilariastrazzulla, Do you still need help? If so, please reply here. I'll close this…

Posted a reply to Server error in data, on the site WordPress.org Forums:
Hi @mariogovoni, Thanks for notifying us! I will check if we can solve the issue,…

Posted a reply to Live views customization, on the site WordPress.org Forums:
Hi @marcoslmdb, We can't answer questions about the paid plan on the wp.org forums. You…

Posted a reply to Server error in data, on the site WordPress.org Forums:
Hi @mariogovoni, To help us diagnose the issue, please enable debugging in WordPress and share…

Posted a reply to The statistics do not update, on the site WordPress.org Forums:
Hi @ilariastrazzulla, Does this issue just happen on your homepage? To help us diagnose the…

Posted a reply to good, on the site WordPress.org Forums:
Hi @mobilenasim, Thanks for the feedback! Did you want to give us a review instead…

Posted a reply to problem with sending reports by email, on the site WordPress.org Forums:
Hi @pissenlit, Are other WordPress emails, such as password reset emails, being received successfully?If those…

Posted a reply to Statistics sorting, on the site WordPress.org Forums:
Hi @checksumdk, Thanks for your feedback! We'll consider sorting devices by percentages. I think it…

Posted a reply to wp_burst_statistics table not being created, on the site WordPress.org Forums:
Hi Lane, Weird! I can't access the debug.log. Can you send it in an email…

Posted a reply to wp_burst_statistics table not being created, on the site WordPress.org Forums:
Hi @laned69, Sorry for our late reply. I thought I already replied. Thanks for reaching…

Posted a reply to Database statistics, on the site WordPress.org Forums:
Hi @checksumdk, I agree that is usefull information, neccesary to make a good decision! So…

Posted a reply to In page statistics, on the site WordPress.org Forums:
Hi @checksumdk, We don't have an accurate estimation, but I expect it to be made…

Posted a reply to In page statistics, on the site WordPress.org Forums:
Hi @checksumdk, This is a great idea! I have added this to our roadmap. We…

Posted a reply to Comparison of figures: Users versus devices, on the site WordPress.org Forums:
Hi @kalle1953, It could be that a device could not be identified so it will…

Posted a reply to Server error in data, on the site WordPress.org Forums:
Hi @kontext, Great to hear the problem is solved. Thank you for bringing it to…

Posted a reply to Server error in data, on the site WordPress.org Forums:
Hi @kontext, Could you sent us a screenshot of the network tab? Also can you…

Posted a reply to Updating from 1.7.3. to 1.7.5. crashed my site, on the site WordPress.org Forums:
Hi @moxtell, No worries! We're here to help! Even when sometimes Burst does not seem…

Posted a reply to Updating from 1.7.3. to 1.7.5. crashed my site, on the site WordPress.org Forums:
Hi @moxtell, Sorry to hear you are encountering this issue. I have a few questions:…

Posted a reply to Server error in data, on the site WordPress.org Forums:
Hi @kontext, To better understand what's causing the issue, could you check the browser console…

Posted a reply to Getting Server error in data/datatable, on the site WordPress.org Forums:
Hi @dinakarkodati, It seems like complianz and complianz terms and conditions are causing an error.…

Posted a reply to Compile statistics Compilant + Burst ?, on the site WordPress.org Forums:
No problem @bizbis! If you have any other questions let me know! If you’re happy…

Posted a reply to Compile statistics Compilant + Burst ?, on the site WordPress.org Forums:
Hi @bizbis, Burst Statistics only uses first-party cookies and also offers a cookieless tracking option.…

Posted a reply to Compile statistics Compilant + Burst ?, on the site WordPress.org Forums:
Hi @bizbis, You can check "Oui, mais pas avec l’un des services ci-dessus." and then…

Posted a reply to »Update in background at 85%« for quite a while now, on the site WordPress.org Forums:
Hi @raratiru, Can you send us an email with your error log? Kind regards,Hessel

Posted a reply to Burst doesn’t work since 22.12.2024, on the site WordPress.org Forums:
Hi @dietern, Thanks for your message. From what I can see I don't suspect it…

Posted a reply to Quick, professional and efficient!, on the site WordPress.org Forums:
Thank you for the review @mayazir! :)

Posted a reply to Great tool + fast support, on the site WordPress.org Forums:
Thank you for the review! We appreciate it a lot! :)

Posted a reply to Burst not recording anything, on the site WordPress.org Forums:
Hi @nickdgreen, You have set up Complianz to ask for consent before statistics. So after…