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Posted a reply to Plugin could not be activated because it triggered a fatal error., on the site WordPress Support Forums:
Thanks for the update. Glad that's working for you now. All the best, Richard from…

4 months ago

Posted a reply to Plugin could not be activated because it triggered a fatal error., on the site WordPress Support Forums:
Hi there, I'm guessing you're using PHP7? Unfortunately the plugin isn't yet PHP7 compatible. If…

4 months ago

Posted a reply to Works with 3rd party plugins, on the site WordPress Support Forums:
Hi pak77, Thanks for the kind words and taking the time out to review the…

11 months ago

Posted a reply to Deprecated errors, on the site WordPress Support Forums:
Hi optimus203, Thanks for heads up. I think this may related to the latest WordPress…

12 months ago

Posted a reply to Theme Integration, on the site WordPress Support Forums:
Hi Roodude, Thanks for your query. We don't have a guide, the basic manager works…

12 months ago

Posted a reply to Pay Pal Icon, on the site WordPress Support Forums:
Hi yawnny, Thanks for the suggestion, will certainly look into it for the next update!…

12 months ago

Posted a reply to Tab Title on Archive Page, on the site WordPress Support Forums:
Hi ajrphotography, Thanks for your query. If your using one of out themes, you can…

1 year ago

Posted a reply to Various bugs in Galleries Plugin, on the site WordPress Support Forums:
Hi Andrew, Still haven't heard from you on support, so hoping all is well. After…

1 year ago

Posted a reply to Gallery options not working, on the site WordPress Support Forums:
Hi Monique, As you're using one of our premium themes, please direct all queries to…

1 year ago

Posted a reply to Various bugs in Galleries Plugin, on the site WordPress Support Forums:
Hi Andrew, Thanks for the heads up, looks like there are a few things for…

1 year ago

Posted a reply to New favicon in backoffice, old favicon in the frontoffice, on the site WordPress Support Forums:
Hi bttmrc, If you say your theme has a favicon, then there is perhaps a…

1 year ago

Posted a reply to WP 4.3 Compatibility, on the site WordPress Support Forums:
Hi Presskopp, Yes, you're probably right. The new site icons feature in 4.3 will no…

1 year ago

Posted a reply to Fatal Error, on the site WordPress Support Forums:
Hi there, Sounds like a conflict with another plugin and the phpthumb library used in…

1 year ago

Posted a reply to could not copy favicon to root, on the site WordPress Support Forums:
Hi Dan, Sounds like it could be a permissions issue. The root the base of…

1 year ago

Posted a reply to Could not open original image attachment, on the site WordPress Support Forums:
Closing due to inactivity. Richard @ HeroThemes

1 year ago

Posted a reply to Not working, why??, on the site WordPress Support Forums:
Hi batyuvitez, Thanks for notifying us of that, we'll look to get that fixed in…

1 year ago

Posted a reply to Could not open original image attachment, on the site WordPress Support Forums:
Hi supersuf, Thanks for your query. The plugin uses the standard media library, so are…

1 year ago

Posted a reply to Float right, on the site WordPress Support Forums:
Hi jayDK, Thanks for your question. First, check you are putting the widget in the…

1 year ago

Posted a reply to It is not working, on the site WordPress Support Forums:
Did that work? I'll assume no news is good news. Closed to inactivity, post again…

1 year ago

Posted a reply to It is not working, on the site WordPress Support Forums:
Hi Mark, It should be working, just checked again with the latest version of WordPress…

1 year ago

Posted a reply to Bandcamp Icon, on the site WordPress Support Forums:
Hi Zack, Thanks for the kind words. The icons rely on the Font Awesome library,…

1 year ago

Posted a reply to Favicon not showing with Zerif Lite theme, on the site WordPress Support Forums:
Hi there, Favicons can sometimes take time to propagate, try clearing your browser cache, any…

1 year ago

Posted a reply to Twitch Icon, on the site WordPress Support Forums:
Hi Parallax, Thanks for your query. Do you have any sort of caching on your…

1 year ago

Posted a reply to could not copy favicon to root, on the site WordPress Support Forums:
Hi there, Thanks for your query. Is there any error message being displayed? Do you…

1 year ago

Posted a reply to Twitch Icon, on the site WordPress Support Forums:
Hi Parallax, Thanks for the feedback, I've updated the plugin today with Font Awesome 4.3,…

1 year ago

Posted a reply to Icons turn out very small, on the site WordPress Support Forums:
Hi Kai, Thanks for your query. It's possible your theme or another plugin is conflicting…

1 year ago

Posted a reply to Input-Fields not escaped, on the site WordPress Support Forums:
Hi Oppi_, Thanks for flagging this, we have today released a new version (1.21) of…

1 year ago

Posted a reply to Photo Size/Resolution, on the site WordPress Support Forums:
Hi Muth57, Thanks for your query. Best to keep the images small for speed, though…

2 years ago

Posted a reply to Image Link, on the site WordPress Support Forums:
Hi there, Thanks for your query. If I understand your question correctly, this is not…

2 years ago

Posted a reply to Slideshow auto-play, on the site WordPress Support Forums:
Hi there, This isn't a feature of the plugin, it's controlled by the theme or…

2 years ago

Posted a reply to Changing background color of carousel, on the site WordPress Support Forums:
Hi there, Thanks for your query. This can be done via css, but isn't a…

2 years ago

Posted a reply to Social Sharing?, on the site WordPress Support Forums:
Hi Matteo_, Thanks for your kind words. The feature you're after isn't a feature of…

2 years ago

Posted a reply to Glitch in Slider, on the site WordPress Support Forums:
Hi there, Thanks for your query. Is this in relation to one of our themes?…

2 years ago

Posted a reply to shortcode/php embed?, on the site WordPress Support Forums:
Hi there, Thanks for your query. Unfortunately this is not a feature of the plugin…

2 years ago

Posted a reply to No slider..., on the site WordPress Support Forums:
Hi Wujke, Please open a support ticket at Hero Themes Support and we can look…

2 years ago

Posted a reply to No slider..., on the site WordPress Support Forums:
Hi Wujke, Thanks for your query. It sounds as though you are using the shortcode,…

2 years ago

Posted a reply to Gallery Disappeared, on the site WordPress Support Forums:
Hi Chaps So we can best help you with you query with your Hero Theme,…

2 years ago

Posted a reply to Home Page Gallery Disappeared, on the site WordPress Support Forums:
Hi Steven, So we can help you with you query with Focal, please open a…

2 years ago

Posted a reply to Epic 404, on the site WordPress Support Forums:
Closing due to inactivity.

2 years ago

Posted a reply to Epic 404, on the site WordPress Support Forums:
Hi Carpab, Try flushing your permalinks by visiting Settings > Permalinks. Let me know how…

2 years ago