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Posted a reply to "Image Link", on the site WordPress Support Forums:
Hi there, Thanks for your query. If I understand your question correctly, this is not…

1 month ago

Posted a reply to "Slideshow auto-play", on the site WordPress Support Forums:
Hi there, This isn't a feature of the plugin, it's controlled by the theme or…

1 month ago

Posted a reply to "Changing background color of carousel", on the site WordPress Support Forums:
Hi there, Thanks for your query. This can be done via css, but isn't a…

1 month ago

Posted a reply to "Social Sharing?", on the site WordPress Support Forums:
Hi Matteo_, Thanks for your kind words. The feature you're after isn't a feature of…

4 months ago

Posted a reply to "Glitch in Slider", on the site WordPress Support Forums:
Hi there, Thanks for your query. Is this in relation to one of our themes?…

4 months ago

Posted a reply to "shortcode/php embed?", on the site WordPress Support Forums:
Hi there, Thanks for your query. Unfortunately this is not a feature of the plugin…

4 months ago

Posted a reply to "No slider...", on the site WordPress Support Forums:
Hi Wujke, Please open a support ticket at Hero Themes Support and we can look…

5 months ago

Posted a reply to "No slider...", on the site WordPress Support Forums:
Hi Wujke, Thanks for your query. It sounds as though you are using the shortcode,…

5 months ago

Posted a reply to "Gallery Disappeared", on the site WordPress Support Forums:
Hi Chaps So we can best help you with you query with your Hero Theme,…

5 months ago

Posted a reply to "Home Page Gallery Disappeared", on the site WordPress Support Forums:
Hi Steven, So we can help you with you query with Focal, please open a…

5 months ago

Posted a reply to "Epic 404", on the site WordPress Support Forums:
Closing due to inactivity.

5 months ago

Posted a reply to "Epic 404", on the site WordPress Support Forums:
Hi Carpab, Try flushing your permalinks by visiting Settings > Permalinks. Let me know how…

6 months ago

Posted a reply to "Translate not Work", on the site WordPress Support Forums:
Please see our latest translation guide at Translating Heroic Plugins Richard @ HeroThemes.com

6 months ago

Posted a reply to "Enlarged images in pop-up window?", on the site WordPress Support Forums:
Hi thedirectory27, Is this using the shortcode? The shortcode supports the link attribute as the…

7 months ago

Posted a reply to "Translate not Work", on the site WordPress Support Forums:
Hi MarceloPc, Can you be more specific about the issue? Are you using a Hero…

7 months ago

Posted a reply to "Translate not Work", on the site WordPress Support Forums:
Hi MarceloPc, Try using POEdit to generate the language files directly from the PO files.…

7 months ago

Posted a reply to "Gallery Slug Error", on the site WordPress Support Forums:
Hi Mikey, Have you tried checking the settings in Settings > Permalinks? If you are…

7 months ago

Posted a reply to "Gallery Limit", on the site WordPress Support Forums:
Hi gdw29, Thanks for your query, as far as I'm aware the only limits are…

7 months ago

Posted a reply to "titles and descriptions", on the site WordPress Support Forums:
Hi monerda, How the gallery appears is dependant on how your theme handles the in-built…

8 months ago

Posted a reply to "gallery to slide show", on the site WordPress Support Forums:
Hi Marty, Thanks for your query. If I understand you question correctly, you cannot use…

9 months ago

Posted a reply to "Could be better", on the site WordPress Support Forums:
A fair review. It is important to note this plugin is not a gallery display…

9 months ago

Posted a reply to "Delete text in the slider..", on the site WordPress Support Forums:
Hi Jan, Thanks for your kind words, please start a support thread if you are…

9 months ago

Posted a reply to "Change Heroic Gallery Title", on the site WordPress Support Forums:
Hi l2_, As your using it on one of our themes, contact us over at…

9 months ago

Posted a reply to "Change Heroic Gallery Title", on the site WordPress Support Forums:
Hi l2_, Thanks for your query. Are you using the gallery with one of our…

9 months ago

Posted a reply to "Proofing not functioning", on the site WordPress Support Forums:
Hi Salcarazp, If you are after a theme which will work with no additional coding,…

9 months ago

Posted a reply to "Accents and special characters", on the site WordPress Support Forums:
Hi Lupach, Apologies for the delay. Not something we've come across before, are you using…

10 months ago

Posted a reply to "Accents and special characters", on the site WordPress Support Forums:
Hi Lupach, Thanks for your query, in order to assist can I ask if you…

10 months ago

Posted a reply to "Old favicon remains", on the site WordPress Support Forums:
Hi John, Thanks for your query. It's possible that the old favicon is being cached…

10 months ago

Posted a reply to "Jetpack carousel", on the site WordPress Support Forums:
Hi buchanan0505, Thanks for your query. The Heroic Gallery uploads images directly to the WordPress…

10 months ago

Posted a reply to "Heroic Favicon Generator with Genesis Theme", on the site WordPress Support Forums:
Hi leslieh1, Some users are reporting that it does take a bit of time for…

11 months ago

Posted a reply to "Remote images", on the site WordPress Support Forums:
Hi vogonistic, Thanks for your query. Unfortunately not, the plugin is designed to work specifically…

11 months ago

Posted a reply to "Proofing not functioning", on the site WordPress Support Forums:
Hi Adam, Did you look at the section 'Displaying your content'? From that you will…

11 months ago

Posted a reply to "Proofing not functioning", on the site WordPress Support Forums:
Hi Adam, Thanks for screencast, made things a bit clearer. I can see that the…

11 months ago

Posted a reply to "Proofing not functioning", on the site WordPress Support Forums:
Hi Adam, The link there is a password protected post, therefore I'm probably not looking…

11 months ago

Posted a reply to "Proofing Layout is Either Defective or Plain Ugly", on the site WordPress Support Forums:
Adam, I have replied to your queries on the separate support topic. If anyone else…

11 months ago

Posted a reply to "Proofing not functioning", on the site WordPress Support Forums:
Hi Adam, Thanks for your feedback, any chance you could send a link to your…

11 months ago

Posted a reply to "Proofing Layout is Either Defective or Plain Ugly", on the site WordPress Support Forums:
Hi limeyguy, Apologies, that is the wrong message it's supposed to say "You need the…

11 months ago

Posted a reply to "custom gallery widget", on the site WordPress Support Forums:
Hi Melynda, Thanks for you message, we have identified and fixed the issue you reported…

11 months ago