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helened

Profile picture of helened
  • Member Since: June 4th, 2008
  • @helened on WordPress.org
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  • Posted a reply to Options not being saved, on the site WordPress Support Forums:
    Thanks for providing your browser and plugins details. Wassup (and WordPress) uses browser referrer information…

    7 months ago

  • Posted a reply to preg_match(): Compilation failed: unmatched parentheses at offset 360, on the site WordPress Support Forums:
    Hi Michael Wassup 1.9.1 with this fix is still undergoing beta tests. It will be…

    7 months ago

  • Posted a reply to Options not being saved, on the site WordPress Support Forums:
    Can you tell us what browser caused the problem and what plugins were installed in…

    7 months ago

  • Posted a reply to Options not being saved, on the site WordPress Support Forums:
    Wassup 1.9 requires that you have the administrator capability 'manage_options' in order to update settings…

    7 months ago

  • Posted a reply to sitemap.xml/robots.txt & sitemap_index.xml, on the site WordPress Support Forums:
    Hi Mikas, A browser add-on or a link checker or a search engine optimization plugin…

    8 months ago

  • Posted a reply to Cannot access website or wp-admin because of plugin, on the site WordPress Support Forums:
    Thanks for providing your error details...and sorry that you are having trouble with Wassup 1.9.…

    8 months ago

  • Posted a reply to change time, on the site WordPress Support Forums:
    You need to set your timezone in WordPress settings: In WordPress admin, go to Settings…

    9 months ago

  • Posted a reply to preg_match(): Compilation failed: unmatched parentheses at offset 360, on the site WordPress Support Forums:
    Thanks for reporting this. It will be fixed very soon.

    9 months ago

  • Posted a reply to Database error after update, on the site WordPress Support Forums:
    Starflow, Thanks for checking your debug log (and for using WP_DEBUG). Its very helpful to…

    9 months ago

  • Created a topic, Wassup 1.9 upgrade problems, on the site WordPress Support Forums

    10 months ago

  • Posted a reply to Warning: set_time_limit() has been disabled for security reasons, on the site WordPress Support Forums:
    Thanks for your very informative feedback. Hopefully it will be helpful to other users as…

    10 months ago

  • Posted a reply to Warning: set_time_limit() has been disabled for security reasons, on the site WordPress Support Forums:
    Thanks for reporting this. The 'set_time_limit' function appears to be disabled on your web host…

    10 months ago

  • Posted a reply to No work after today update, on the site WordPress Support Forums:
    Thanks for reporting this and sorry that you are experiencing problems. Can you access Wassup…

    10 months ago

  • Posted a reply to Issue on dashboard with php 5.6, on the site WordPress Support Forums:
    Thanks for reporting this. This is a known issue related to switch to the mysqli…

    11 months ago

  • Posted a reply to Counter Stats Keep Decreasin, on the site WordPress Support Forums:
    Wassup doesn't have a "counter" widget. Your question is for a different plugin. FYI. It…

    11 months ago

  • Posted a reply to Not Working, on the site WordPress Support Forums:
    I don't have another fix for you to try as yet. It is possible that…

    1 year ago

  • Posted a reply to Not Working, on the site WordPress Support Forums:
    Wassup can sometimes stop recording when an ISP changes their Mysql server setting for delayed-insert…

    1 year ago

  • Posted a reply to Not Working, on the site WordPress Support Forums:
    Try reset-to-default setting in Wassup Options. If reset-to-default, doesn't fix it and if you have…

    1 year ago

  • Posted a reply to graph of visitor hits does not appear, on the site WordPress Support Forums:
    One IE11 user in the Google forum said that changing the URL for chart api…

    1 year ago

  • Posted a reply to No Multi site support, on the site WordPress Support Forums:
    Currently Wassup 1.8.6 is not multisite compatible. An update to Wassup with multisite compatibility is…

    1 year ago

  • Posted a reply to Not Working, on the site WordPress Support Forums:
    Thanks for reporting this. It would be very helpful if you could give us information…

    1 year ago

  • Posted a reply to Screen Corruption on Options, on the site WordPress Support Forums:
    This problem is caused by an incompatibility between the older jqueryui version in Wassup 1.8.6…

    1 year ago

  • Posted a reply to graph of visitor hits does not appear, on the site WordPress Support Forums:
    This could be the Google API issue that some IE11 users have reported. I can…

    1 year ago

  • Posted a reply to timestamp varchar(20), on the site WordPress Support Forums:
    Converting unix timestamp to SQL datetime format is straightforward. You only need to add the…

    1 year ago

  • Posted a reply to wassup table empty, on the site WordPress Support Forums:
    Hi Art x3 Just a heads up...if Wassup only started working again since June 1…

    1 year ago

  • Posted a reply to Search IP function improvement, on the site WordPress Support Forums:
    Hi Jircas, The current version of Wassup actually already has a similar feature... it is…

    1 year ago

  • Posted a reply to wassup table empty, on the site WordPress Support Forums:
    Sorry that you are having trouble with Wassup. Sometimes an ISP disables MySQL's "DELAYED INSERT"…

    1 year ago

  • Posted a reply to IMPORTANT: WassUp table empty or does not exist, on the site WordPress Support Forums:
    Try reset-to-default in Wassup >>Options. If that doesn't restart data collection, try "uninstall" (go to…

    1 year ago

  • Posted a reply to No-show: Top Stats, on the site WordPress Support Forums:
    To run top stats with 1 stat, go to Wassup >>Options >>General Tab and under…

    2 years ago

  • Posted a reply to No-show: Top Stats, on the site WordPress Support Forums:
    Either the Top stats script or Thickbox could be the problem here. To check if…

    2 years ago

  • Posted a reply to Too few records to print chart..., on the site WordPress Support Forums:
    Try these 4 fixes sequentially: First, navigate to WassUp >>Options >>Statistics Recording tab and verify…

    2 years ago

  • Posted a reply to Error at bottom of Page, on the site WordPress Support Forums:
    Try click [Reset-to-Default] button in Wassup >>Options. If that doesn't fix it, please report back…

    2 years ago

  • Posted a reply to User activity reporting, on the site WordPress Support Forums:
    Wassup does not have a specific report like that, but you can enter a username(or…

    2 years ago

  • Posted a reply to Fatal error: Cannot use object of type WP_Error as array, on the site WordPress Support Forums:
    The API service is working, so the API server is rejecting the request from your…

    2 years ago

  • Posted a reply to Wassup doesn't store in the right table, on the site WordPress Support Forums:
    Try this fix suggested by another user in thread no-records#post-5255981. If that doesn't work, then…

    2 years ago

  • Posted a reply to Fatal error: Cannot use object of type WP_Error as array, on the site WordPress Support Forums:
    Duplicate posting. See: post-5622354

    2 years ago

  • Posted a reply to Fatal error: Cannot use object of type WP_Error as array, on the site WordPress Support Forums:
    Thank you for reporting this error. A geolocation api lookup failure in SPY Visitors has…

    2 years ago

  • Posted a reply to Large "wp_wassup" table, on the site WordPress Support Forums:
    Yep. Reinstalling Wassup and then deactivating the plugin (with "uninstall" checked in Wassup-options) will delete…

    2 years ago

  • Posted a reply to Call to undefined method Akismet::isSpam(), on the site WordPress Support Forums:
    Thank you for reporting this! To fix, delete the file "akismet.class.php" in Wassup's "/lib/" folder.…

    2 years ago

  • Posted a reply to i cant access admin area before try to activating the plugin, on the site WordPress Support Forums:
    If you got a blank page with the word "Done" (or similar) after activation, then…

    2 years ago

  • Created a new ticket, #27729, in Core Trac:
    error when wordpress is installed in separate directory then started in ...

    2 years ago

  • Posted a reply to Top Stats Link issue, on the site WordPress Support Forums:
    Glad that you were able to find and fix the problem. Thanks for using WassUp!

    2 years ago

  • Posted a reply to Top Stats Link issue, on the site WordPress Support Forums:
    UR awesome! I'm close to pinpointing the problem, but there yet. One possibility is that…

    2 years ago

  • Posted a reply to Dashboard line chart not appearing, on the site WordPress Support Forums:
    Glad to be of help. Please close this topic if you have no more questions…

    2 years ago

  • Posted a reply to Dashboard line chart not appearing, on the site WordPress Support Forums:
    In Wassup - Options, check that "Show chart type - How many axes" is set…

    2 years ago

  • Posted a reply to Top Stats Link issue, on the site WordPress Support Forums:
    Your host server may be blocking the top ten URL from running. Try entering the…

    2 years ago

  • Posted a reply to Dashboard line chart not appearing, on the site WordPress Support Forums:
    Log in with Administrator privilege and verify that "Wassup" is checked in the "Screen Options"…

    2 years ago

  • Posted a reply to Top Stats Link issue, on the site WordPress Support Forums:
    Hmm...the last query parameter "&random=1396283538653" shouldn't be there. Another application or plugin must have added…

    2 years ago

  • Posted a reply to Wassup Stats - Show Top Stats, on the site WordPress Support Forums:
    This is a known conflict with WassUp Topten/thickbox/Wordpress 3.X that will be resolved in the…

    3 years ago

  • Posted a reply to disable cookie, on the site WordPress Support Forums:
    There is no way to disable WassUp cookie right now. You can try hacking the…

    3 years ago