Profiles

  • Member Since: June 4th, 2008
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  • Posted a reply to Doesn’t record referrer from secure websites, on the site WordPress.org Forums:
    This isn't a WassUp issue. It is caused by the security policy set by the…

  • Posted a reply to CSV export now has HTML numbers in Agent field, on the site WordPress.org Forums:
    Thanks for reporting this. I will look for a fix.

  • Posted a reply to Exclude by IP adding http://, on the site WordPress.org Forums:
    Hi ABrown95, Thanks for reporting this problem! Fortunately, the fix is an easy one that…

  • Posted a reply to on certain pages only?, on the site WordPress.org Forums:
    I'm afraid WassUp is designed to do the opposite..that is, track everything except for some…

  • Posted a reply to Pins stand lost Pins, on the site WordPress.org Forums:
    That's good! If you are comfortable with coding, you can start using your own API…

  • Posted a reply to Pins stand lost Pins, on the site WordPress.org Forums:
    Nope, its not you. As of Friday 2020-02-28, Wassup has exceeded the maximum quota of…

  • Posted a reply to Wassup Errors, on the site WordPress.org Forums:
    Thanks for reporting this! The hyphen(-) in the temporary table name is triggering a syntax…

  • Posted a reply to Wassup Version 1.9.4.5, on the site WordPress.org Forums:
    Thanks for testing and for your feedback! v1.9.4.5 is almost ready. We will officially release…

  • Posted a reply to IPV6 addresses, on the site WordPress.org Forums:
    Thanks for sharing your solution to this issue.

  • Posted a reply to Wassup hangs, on the site WordPress.org Forums:
    Thanks for reporting this. Please tell us about your server software (Win/Linux version,MySQL/MariaDB version,PHP version,…

  • Posted a reply to Errors in Log, on the site WordPress.org Forums:
    Thank you for reporting this. We will investigate this error and try to get a…

  • Posted a reply to ERROR: limit of 1 optimize task in 24-hours OPTIMIZE TABLE `wp_wassup`, on the site WordPress.org Forums:
    The fix is to turn of Wassup's automatic table optimization in Wassup-Options: Login as Wordpress…

  • Posted a reply to ThickBox included with the plugin conflicts with the one included in WordPress, on the site WordPress.org Forums:
    Thank you for your helpful suggestions. We have removed Thickbox from latest revision of Wassup…

  • Posted a reply to Security warning on admin-ajax.php, on the site WordPress.org Forums:
    I cannot duplicate this problem on my test site. Are u still having this problem…

  • Posted a reply to Exclude WordFence, on the site WordPress.org Forums:
    Thanks for responding so quickly. Unfortunately, the information in the screenshots is incomplete. Don't hide…

  • Posted a reply to Exclude WordFence, on the site WordPress.org Forums:
    I need more info about these hits to exclude them in Wassup since they don't…

  • Posted a reply to Wassup with Multisite?, on the site WordPress.org Forums:
    Sorry that you had trouble with Wassup and thank you for your detailed error report.…

  • Posted a reply to Wassup with Multisite?, on the site WordPress.org Forums:
    Yes. Just install Wassup plugin as super_admin (network admin), network activate it, then go to…

  • Posted a reply to PHP 7 warnings, on the site WordPress.org Forums:
    Thanks for your feedback. An update to fix these PHP7 errors will be out soon.

  • Posted a reply to Idea box: Country and Color, on the site WordPress.org Forums:
    Great ideas. I will look into adding 1 and 2. As for #3, I explored…

  • Posted a reply to Header not found error, on the site WordPress.org Forums:
    Glad you solved the problem. FYI. It's a good idea to look at the "view…

  • Posted a reply to Security warning on admin-ajax.php, on the site WordPress.org Forums:
    Thanks for telling us about this problem. The format of your social plugin's admin-ajax requests…

  • Posted a reply to Lightbox problem, on the site WordPress.org Forums:
    Thanks for finding this bug. We will fix it very soon.

  • Posted a reply to Does Plugin Show Visitor Length? Total time they spent on site?, on the site WordPress.org Forums:
    Sorry, at this time Wassup does not record the time a visitor spends onsite because…

  • Posted a reply to Change Time Zone Format?, on the site WordPress.org Forums:
    You need to change the timezone setting in Wordpress itself to fix this. For instructions,…

  • Posted a reply to Add plugin view details in lightbox, on the site WordPress.org Forums:
    Thanks for reporting this error. We will fix it in the next update. In the…

  • Posted a reply to Export?, on the site WordPress.org Forums:
    Excel-compatible CSV export format was added to Wassup-Options in the latest update, Wassup v1.9.4

  • Posted a reply to Had to remove due to WooCommerce inability to add to cart., on the site WordPress.org Forums:
    An incompatibility issue with Woocommerce ajax requests was fixed in the latest update-Wassup v1.9.4.

  • Posted a reply to Slashes are not allowed in Search field?, on the site WordPress.org Forums:
    This is fixed in the update, Wassup 1.9.4

  • Posted a reply to Two issues before rating, on the site WordPress.org Forums:
    Only an "Administrator" can delete records or change settings in Wassup. Were you logged in…

  • Posted a reply to Top Stats won’t show full iP, on the site WordPress.org Forums:
    What version of WassUp are you using? Also, what browser do you use to view…

  • Posted a reply to Had to remove due to WooCommerce inability to add to cart., on the site WordPress.org Forums:
    Thank you for reporting this. We will troubleshoot Wassup with the Woocommerce plugin to locate…

  • Posted a reply to Top Stats won’t show full iP, on the site WordPress.org Forums:
    Try increasing the Screen Resolution setting in Wassup >>Options or try decrease the number of…

  • Posted a reply to Type View, on the site WordPress.org Forums:
    The "chart" setting may be disabled. Try go to Wassup >> Options and check the…

  • Posted a reply to spam/malware hits, on the site WordPress.org Forums:
    NewsArena, I can't duplicate the cyrillic lettering in your Wassup screenshots on my PC. Please…

  • Posted a reply to spam/malware hits, on the site WordPress.org Forums:
    Sorry about that. We would like to fix this problem, but we need to see…

  • Posted a reply to security vulnerability, on the site WordPress.org Forums:
    Vulnerability was fixed in Wassup 1.9.

  • Posted a reply to Register _siderbar_widget error, on the site WordPress.org Forums:
    Wassup may have caused this error to be displayed (instead of being suppressed), but it…

  • Posted a reply to Probably hack/malware attempt!, on the site WordPress.org Forums:
    Sorry. We must have missed something in our tests. I looked at your screenshot and…

  • Posted a reply to My whole site down because of fatal error, on the site WordPress.org Forums:
    According to the forum docs, you can't edit a post after 35 minutes has passed.…

  • Posted a reply to My whole site down because of fatal error, on the site WordPress.org Forums:
    Hi jrockpress, Thanks for the information. We can now test for conflicts or other issues…

  • Posted a reply to My whole site down because of fatal error, on the site WordPress.org Forums:
    jrockpress, We are currently testing a fix for this. If you are comfortable hacking plugin…

  • Posted a reply to My whole site down because of fatal error, on the site WordPress.org Forums:
    You have to manually delete the wassup folder in the plugins directory on your Wordpress…

  • Posted a reply to Insufficient Memory Error Code, on the site WordPress.org Forums:
    The error message should go away on it's own. If it does not disappear, you…

  • Posted a reply to My Error, on the site WordPress.org Forums:
    Login to your Wordpress host site, go to the Cpanel, click File Manager, find the…

  • Posted a reply to My Error, on the site WordPress.org Forums:
    Thanks for reporting this. We are working on a fix.

  • Posted a reply to Probably hack/malware attempt!, on the site WordPress.org Forums:
    NewsArena, The fix won't be ready for at least a day. You can stop this…

  • Posted a reply to Probably hack/malware attempt!, on the site WordPress.org Forums:
    Hi NewsArena, I see the problem. page_id=175 is being misunderstood by Wassup as an attempt…

  • Posted a reply to Stop autorefresh?, on the site WordPress.org Forums:
    There is no way to stop autorefresh in "Current Visitors Online" panel (3 minutes auto…

  • Created ticket #27729 on Core Trac:
    error when wordpress is installed in separate directory then started in ...