Profiles

Posted a reply to Free Shipping Not Working, on the site WordPress.org Forums:
Hi @gardenofclovers, We need information about the configuration of the shipping zones and the shipping…

Posted a reply to Can not select any countries in shipping zones, on the site WordPress.org Forums:
Hi @johndt, This issue is not related to the Flexible Shipping plugin, but I’ll try…

Posted a reply to Free shipping override weight price, on the site WordPress.org Forums:
Such a solution is possible with the PRO plugin, using an additional cost based on…

Posted a reply to Free shipping override weight price, on the site WordPress.org Forums:
Hi @erwang, Please follow the instructions at https://octolize.com/docs/article/flexible-shipping-shipping-method-free-shipping/ Best regardsGrzegorz

Posted a reply to Excellent plugin!, on the site WordPress.org Forums:
Thank you for your review @chgrnet

Posted a reply to Shipping settings resetting itself, on the site WordPress.org Forums:
Hi @cortisol, The described issue may be related to the fact that you have the…

Posted a reply to Problema con il plugin, on the site WordPress.org Forums:
Contact us using the form at https://octolize.com/support/

Posted a reply to Problema con il plugin, on the site WordPress.org Forums:
Hi @lyma9990, To provide assistance, we need more information about your store configuration. What do your…

Posted a reply to Additional costs by Flexible Shipping Table Rate are not savec, on the site WordPress.org Forums:
Hi @cochwbc, @willow548, @arnolp We’ve just released version 5.3.5, which should resolve the issue. Please…

Posted a reply to Problema con il plugin, on the site WordPress.org Forums:
Since we did not obtain the necessary information, I am closing this thread as resolved.

Posted a reply to Customer paid $70 less than UPS online quotes, on the site WordPress.org Forums:
Since we did not obtain the necessary information, I am closing this thread as resolved.

Posted a reply to Additional costs by Flexible Shipping Table Rate are not savec, on the site WordPress.org Forums:
Hi @willow548, i cannot connect my woocommerce with Sendcloud. I always getting error: Your shops…

Posted a reply to Customer paid $70 less than UPS online quotes, on the site WordPress.org Forums:
Hi @bobbymale, To check your case, we need more information. It would be best if…

Posted a reply to Problema con il plugin, on the site WordPress.org Forums:
Hi @lyma9990, To provide assistance, we need more information about your store configuration. What do…

Posted a reply to Issue with Feed Synchronization, on the site WordPress.org Forums:
Hi @kubar, Flexible Shipping is not compatible with plugins like Product Feed PRO. Flexible Shipping…

Posted a reply to Issue with adding new shipping options (Flexible Shipping), on the site WordPress.org Forums:
After changing the shipping method title, you should modify something in the cart or checkout.…

Posted a reply to Vendor prefix for Psr/Log, on the site WordPress.org Forums:
Hi @mb00, Please check the latest version (5.3.1). The problem should be resolved. Best regardsGrzegorz

Posted a reply to Incorrect calculation, on the site WordPress.org Forums:
As we haven’t got any response for above one week, we will mark this thread…

Posted a reply to Additional costs by Flexible Shipping Table Rate are not savec, on the site WordPress.org Forums:
Thank you for the recording. Unfortunately, there is an incompatibility here, but it is not…

Posted a reply to Additional costs by Flexible Shipping Table Rate are not savec, on the site WordPress.org Forums:
Hi @arnolp, I don’t know how to reproduce this problem. After installing the sendcloud plugin,…

Posted a reply to Free shipping, on the site WordPress.org Forums:
Hi @aleksandreeu, this is PRO version feature https://octolize.com/docs/article/flexible-shipping-shipping-method-free-shipping/Best regardsGrzegorz

Posted a reply to o[‘woo-cart-weight’] is undefined, on the site WordPress.org Forums:
@harm10 please update to 1.9.4 and let us known if it works now on firefox.And…

Posted a reply to LFFS doesn’t update the balance cost, on the site WordPress.org Forums:
Try to set "Default customer location" to Shop locatiom in General Woocommerce settings.

Posted a reply to LFFS doesn’t update the balance cost, on the site WordPress.org Forums:
In order for WooCommerce to calculate shipping, the shipping address must be known. For non-logged…

Posted a reply to Vendor prefix for Psr/Log, on the site WordPress.org Forums:
It depends on when WooCommerce starts requiring PHP 8. I assume it’s just a matter…

Posted a reply to LFFS doesn’t update the balance cost, on the site WordPress.org Forums:
First, check if the “Show only for logged in users” option is enabled in the…

Posted a reply to LFFS doesn’t update the balance cost, on the site WordPress.org Forums:
I won’t recommend anything that could solve this problem. If pages are meant to display…

Posted a reply to Vendor prefix for Psr/Log, on the site WordPress.org Forums:
Hi @mb00, We have it in our backlog. We’ll probably implement it when WooCommerce requires…

Posted a reply to LFFS doesn’t update the balance cost, on the site WordPress.org Forums:
Hi @mb299, Which cache is that? Perhaps it will be enough to clear this cache…

Posted a reply to o[‘woo-cart-weight’] is undefined, on the site WordPress.org Forums:
@harm10 thank you. We found the cause. The fix will probably be released tomorrow.

Posted a reply to UPS Live Rate Showing in Checkout, on the site WordPress.org Forums:
Hi @tgrahamsse, Please provide more details. Ideally, attach screenshots that demonstrate the issue.Best regardsGrzegorz

Posted a reply to Additional costs by Flexible Shipping Table Rate are not savec, on the site WordPress.org Forums:
Hi @cochwbc, Is this a free or paid plugin? Perhaps the plugin doesn’t allow saving…

Posted a reply to Incorrect calculation, on the site WordPress.org Forums:
Hi @johnhedouglas, Check if you are changing the method settings in the zone where you…

Posted a reply to o[‘woo-cart-weight’] is undefined, on the site WordPress.org Forums:
The occurrence of the class wc-block-components-discounts-meta in the provided code suggests that some block-based component…

Posted a reply to Weight calcul just doesnt work, on the site WordPress.org Forums:
Thank you for your review. For a weight of 0.1, both rules are met, so…

Posted a reply to o[‘woo-cart-weight’] is undefined, on the site WordPress.org Forums:
Our plugin does not add a shortcode. Are you using the block-based checkout? This might…

Posted a reply to Total overall dimensions, on the site WordPress.org Forums:
Since we have not received a response, I am marking this thread as resolved.

Posted a reply to OAuth – Rest API Not Authorize when logging in to UPS, on the site WordPress.org Forums:
Your app is located here: https://developer.ups.com/apps?loc=en_US, click on the app name, and the credentials should…

Posted a reply to OAuth – Rest API Not Authorize when logging in to UPS, on the site WordPress.org Forums:
Leave the callback URL blank or enter any value. You can use any name for…

Posted a reply to OAuth – Rest API Not Authorize when logging in to UPS, on the site WordPress.org Forums:
@svdv1975 if problem persist you should switch to client credentials authorization: https://octolize.com/docs/article/ups-general-settings/#oauth-rest-api-own-application

Posted a reply to UPS Live Rates and Access Points Not Working for California Addresses, on the site WordPress.org Forums:
Hi @electricsouls, please paste screenshot with shipping method configuration. And (as text) request and response…

Posted a reply to o[‘woo-cart-weight’] is undefined, on the site WordPress.org Forums:
The plugin does not have a shortcode. We do not generate it.

Posted a reply to Services checkbox not showing, on the site WordPress.org Forums:
Hi @rhinopm, please paste screenshots of your shipping method configuration and all debug messages. Best…

Posted a reply to Shipping rates not showing up, on the site WordPress.org Forums:
Yes, order is important, you can read more here: https://octolize.com/blog/woocommerce-shipping-zones-explained/#sorting-shipping-zones

Posted a reply to Shipping rates not showing up, on the site WordPress.org Forums:
The USA shipping zone will never be used with this configuration. Move it to the…

Posted a reply to Price per KG, with min and max cost., on the site WordPress.org Forums:
Hi @hcvni, The functionalities you’re asking about are available in the PRO version of the…

Posted a reply to Shipping rates not showing up, on the site WordPress.org Forums:
Can you paste a screenshot of the shipping zones page?

Posted a reply to Crashed website., on the site WordPress.org Forums:
Hi @patrickhaond, It appears that this is an issue occurring during the plugin update or…

Posted a reply to Shipping rates not showing up, on the site WordPress.org Forums:
Could you make a change in the cart, such as increasing the quantity by 1…