WordPress.org

Posted a reply to Not working in wp 5.7, on the site WordPress.org Forums:
Can you email support@getstencil.com so we can get you to the right person to test…

4 months ago

Posted a reply to No effective support!, on the site WordPress.org Forums:
Hey Alain - I'm super sorry I didn't follow up with you. It's been a…

10 months ago

Posted a reply to Picture is not placed, on the site WordPress.org Forums:
Hi Alain - You sent that message to our support at 2am. We have to…

11 months ago

Posted a reply to Picture is not placed, on the site WordPress.org Forums:
Okay thanks I'll reply to you from that support ticket :)

11 months ago

Posted a reply to Picture is not placed, on the site WordPress.org Forums:
Through out support?

11 months ago

Posted a reply to Picture is not placed, on the site WordPress.org Forums:
Could you provide a screenshot? Could you also try turning Elementor off and seeing if…

11 months ago

Posted a reply to Stencil will not load, on the site WordPress.org Forums:
:) No problem. Feel free to reach out if you have any more questions :)

11 months ago

Posted a reply to Stencil will not load, on the site WordPress.org Forums:
You may be running into permissions issues. It's hard to say, since you don't have…

11 months ago

Posted a reply to Allow members to use stencil, on the site WordPress.org Forums:
Hi there :) So glad you like the plugin! At the moment, it should appear…

1 year ago

Posted a reply to frontend, on the site WordPress.org Forums:
Unfortunately it doesn't work on the frontend :(

1 year ago

Posted a reply to Stencil for Multisite admin, on the site WordPress.org Forums:
All good; thanks. I'll take a look shortly. Appreciate the report!

2 years ago

Posted a reply to Stencil for Multisite admin, on the site WordPress.org Forums:
Hi Renaat - Following up. Would love to help you out. Is the problem still…

2 years ago

Posted a reply to Stencil for Multisite admin, on the site WordPress.org Forums:
Hi Renaat! Sorry about the trouble; could you email support@getstencil.com and include some screenshots? We'll…

2 years ago

Posted a reply to wonderful plugin, on the site WordPress.org Forums:
Thanks for the kinds words @rsioncke We're always available if you run into any issues,…

2 years ago

Posted a reply to A Fast and Easy Way to Choose, Add, and Edit Images, on the site WordPress.org Forums:
Thanks so much for the kind works. Appreciate it Kerry! Always feel free to reach…

2 years ago

Posted a reply to Not working with Featured Image, on the site WordPress.org Forums:
Back @taropaa So I just tested things on WordPress 5.3 I do recall fixing something…

2 years ago

Posted a reply to Not working with Featured Image, on the site WordPress.org Forums:
Hi @taropaa First of all, I want to apologize: there's no excuse for ever taking…

2 years ago

Posted a reply to getstencil.com refused to connect, on the site WordPress.org Forums:
Okay perfect! As always, reach out whenever you have any questions or run into any…

2 years ago

Posted a reply to getstencil.com refused to connect, on the site WordPress.org Forums:
Hi David - Thanks for opening this ticket. I think I can give some feedback.…

2 years ago

Posted a reply to stencil-admin.js loads on frontend, on the site WordPress.org Forums:
That's an interesting approach @updraft Thanks for posting; I'll test whether baking that directly into…

2 years ago

Posted a reply to JS loading on every page on front end, on the site WordPress.org Forums:
This is a duplicate of the other ticket. Closing for now.

2 years ago

Posted a reply to stencil-admin.js loads on frontend, on the site WordPress.org Forums:
Hi @mikesale - Sorry to hear you're running into this as well. Here's why this…

2 years ago

Posted a reply to stencil-admin.js loads on frontend, on the site WordPress.org Forums:
Hey Ryan - It's a good idea to check for authentication before making calls to…

2 years ago

Posted a reply to Huge time and money saver, on the site WordPress.org Forums:
Great to hear and thanks for the kind words. Reach out if there’s ever any…

2 years ago

Posted a reply to Support for thrive Architect page builder?, on the site WordPress.org Forums:
Hi @1oneup Would you mind sending us the zip so we could debug it?

2 years ago

Posted a reply to stencil-admin.js loads on frontend, on the site WordPress.org Forums:
Hey Ryan - Super great point. The reason it's loaded on the front end is…

2 years ago

Posted a reply to Not working in Version 5.2.1, on the site WordPress.org Forums:
Going to close this support request for now, as it's not specifically a bug. Rather…

2 years ago

Posted a reply to Not working in Version 5.2.1, on the site WordPress.org Forums:
Gotcha. I'm guessing it's a conflict with another plugin (which we've run into 5 or…

2 years ago

Posted a reply to Not working in Version 5.2.1, on the site WordPress.org Forums:
I just tested and it appears to be working for me. I'll re-open that ticket,…

2 years ago

Posted a reply to Not working in Version 5.2.1, on the site WordPress.org Forums:
I'll close that ticket and respond here so there's a public record of it :)…

2 years ago

Posted a reply to Not working in Version 5.2.1, on the site WordPress.org Forums:
Thanks for reporting Scott - Taking a look now!

2 years ago

Posted a reply to This is a huge game changer for me, on the site WordPress.org Forums:
Hi David! Apologies for the delay in responding. I/we really appreciate your positive review. We…

2 years ago

Posted a reply to THANKS!, on the site WordPress.org Forums:
We're very happy your'e happy :)

2 years ago

Posted a reply to Support for thrive Architect page builder?, on the site WordPress.org Forums:
I can try to integrate that. Would you mind emailing me the plugin as a…

2 years ago

Posted a reply to Is there a 1800px width restriction?, on the site WordPress.org Forums:
Yep agreed. Will try and think about another approach or solution. I totally understand that…

2 years ago

Posted a reply to Is there a 1800px width restriction?, on the site WordPress.org Forums:
Hi @waumsley - So.. that one's a bit funny, and I totally understand why it…

2 years ago

Posted a reply to One of the best image editors now has and inbuilt WordPress editor, on the site WordPress.org Forums:
Thanks for the reply. So we've got Beaver Builder and Elementor done, but I'll take…

2 years ago

Posted a reply to Is there a 1800px width restriction?, on the site WordPress.org Forums:
Okay great. Reach out if anything else comes up :)

2 years ago

Posted a reply to Is there a 1800px width restriction?, on the site WordPress.org Forums:
Fair point @waumsley I'll upgrade it to 1920 later today. The reason there's a limit…

2 years ago

Posted a reply to Page Builder Compatibility, on the site WordPress.org Forums:
@ygorla we also just aded support for Beaver Builder. Please re-open this thread if there's…

2 years ago