Profiles

Posted a reply to Great for the basics, on the site WordPress.org Forums:
Hello @dtrim , The support for embedded YouTube videos is on our roadmap. Like all…

Posted a reply to showing a “WordPress REST API is blocked” error, on the site WordPress.org Forums:
Hello @enviousdigital, Please open a Helpdesk request through your Client Area so we can inspect…

Posted a reply to Speed up wordpress, on the site WordPress.org Forums:
Hello @tonym6986 , Thank you for reaching out and sharing your concerns with us. I…

Posted a reply to Almost every page visit regenerate cache, on the site WordPress.org Forums:
Hello @quixtar , Thank you for reaching out and providing the URL for inspection. Upon…

Posted a reply to Site stuck Converting webp images, on the site WordPress.org Forums:
Hello @puddesign, Please open a Helpdesk request through your SiteGround Client area and our support…

Posted a reply to Visitor Type, on the site WordPress.org Forums:
Hello @pinoooo , Thank you for your report! I have brought this issue to the…

Posted a reply to Siteground optimizer conflict with WooComerce, on the site WordPress.org Forums:
Hello @titowhisky, As promised in the ticket the case has been brought to the attention…

Posted a reply to Js_Combinator.php – PHP Deprecated:  Creation of dynamic property, on the site WordPress.org Forums:
Hello @dominique_delcourt_com , I am unable to replicate the issue on brand new WordPress or…

Posted a reply to ahrefs analytics, on the site WordPress.org Forums:
Hello @iarovuo, If you do not see the script in the Exclude option under the…

Posted a reply to dFlip Caching Issues, on the site WordPress.org Forums:
@troyw2015 The drop-down list displayed in the plugin contains JS files that have been implemented…

Posted a reply to dFlip Caching Issues, on the site WordPress.org Forums:
@troyw2015, You can open a Helpdesk request with detailed instructions on how we can replicate…

Posted a reply to dFlip Caching Issues, on the site WordPress.org Forums:
@troyw2015 You can contact the support of dFlip so they can provide you with the…

Posted a reply to Defer Render-blocking JavaScript also blocks jQuery for WooCommerce, on the site WordPress.org Forums:
Hello @thesunflowers , It seems that some scripts on your website may not work well…

Posted a reply to Don’t Install If You Already have lots of Webp images in your media, on the site WordPress.org Forums:
Hello @backfromthedead, There is a disclaimer that informs that those images will be removed as…

Posted a reply to Multisite automatic purge not working, on the site WordPress.org Forums:
Hello @jej12, Would you please open a Helpdesk Request through your SiteGround Client Area. We…

Posted a reply to Cache not purged on post delete, on the site WordPress.org Forums:
Hello @valerio_cas , We are currently not familiar with the specific hooks utilized by the…

Posted a reply to Syntax error with optimising tables, on the site WordPress.org Forums:
Hello @paddy-landau , We kindly suggest opening a Helpdesk request with your query so that…

Posted a reply to Font Preconect Duplicated Multiple Times, on the site WordPress.org Forums:
Hello @chrissypritchard2016 , I can see that there are multiple fonts that are being used…

Posted a reply to How to customize Weekly Report Email Sender Title, on the site WordPress.org Forums:
Hello @vschafer, All Weekly activity reports are sent from the server where your website is…

Posted a reply to Can’t connect to WordPress API, if user has Administrator, on the site WordPress.org Forums:
Hello @joworeiter , It might be a conflict with the way the custom role is…

Posted a reply to Cannot unsubscribe from the emails, on the site WordPress.org Forums:
@swinggraphics , Thank you for your message, and I appreciate your engagement in the other…

Posted a reply to Can’t unsubscribe from emails, on the site WordPress.org Forums:
Hello @swinggraphics , The weekly reports can be enabled/disabled only when the user is logged…

Posted a reply to Feature Request: Line graphs of logs, on the site WordPress.org Forums:
Hello @gwmbox, Could you please describe in more detail your idea so I can present…

Posted a reply to Convert .HEIC files to .JPEG, on the site WordPress.org Forums:
Hello @clarkag , Thank you for the feature request. We will forward your request to…

Posted a reply to 135019 Human traffic, on the site WordPress.org Forums:
@ezradallas You can open a Helpdesk request following this article: https://www.siteground.com/tutorials/getting-started/getting-help-from-our-support-team/ Best regards,Georgi GanchevSiteGround.com

Posted a reply to 135019 Human traffic, on the site WordPress.org Forums:
Hello @ezradallas, Please open a Helpdesk request from your Client Area Dashboard and we will…

Posted a reply to Security headers, on the site WordPress.org Forums:
Hello @flintstoned , The features provided by the Security Optimizer can be checked on this…

Posted a reply to 7.6 breaks on Multisite installs, on the site WordPress.org Forums:
Hello @clockworkj24, Our developers released a new version of the Speed Optimizer that fixes the…

Posted a reply to 7.6 breaks on Multisite installs, on the site WordPress.org Forums:
Hello @clockworkj24 , Thank you for reporting this issue! Our developers will release an update…

Posted a reply to Can you set the wordpress up?, on the site WordPress.org Forums:
Hello @perrybridgett, Please open a Helpdesk request under your SiteGround Client Area and we will…

Posted a reply to Webp images don’t display in the frontend, on the site WordPress.org Forums:
Hello @alvik Could you please check if the Cloudflare cache is flushed as well? I…

Posted a reply to Lottie animations not rendered after combining javascript using speed optimizer, on the site WordPress.org Forums:
Hello @sriramdev , The drop-down list displayed in the plugin contains JS files that have…

Posted a reply to Not Working | Exclude jQuery from JS Combination, on the site WordPress.org Forums:
Hello @generosus, We will kindly ask you to open a Helpdesk request through your SiteGround…

Posted a reply to css e js, on the site WordPress.org Forums:
Hello @ilgrizly, If setting up the proper handles is not working then different handles should…

Posted a reply to Blocks all backend access, on the site WordPress.org Forums:
Hello @borrypsy, If your issue was not resolved with the guideline provided by Vladimir, please…

Posted a reply to Not Working | Max Image Width Filter, on the site WordPress.org Forums:
Hello @generosus, Apologies for the delay in our reply. We thank you for your understanding…

Posted a reply to 2FA don’t work, on the site WordPress.org Forums:
Hello @raxvegasaenz, Thank you for reaching out and providing a detailed description of the issue…

Posted a reply to Not Working | Max Image Width Filter, on the site WordPress.org Forums:
Hello @generosus, The filter you provided is working as intended. Please be advised that the…

Posted a reply to Minify Option Missing JavaScript File, on the site WordPress.org Forums:
Hello @ioka92kfa, The handler responsible for this behavior should be excluded from minification and you…

Posted a reply to Locked out no matter what, on the site WordPress.org Forums:
Hello @rajmataj, If you have faced issues with 2FA authentication saying: Error: The username field…

Posted a reply to Admin login crashes if hosting is not SiteGround, on the site WordPress.org Forums:
Hello @jairoochoa, The exec() functionality is mandatory for the proper usage of the plugin. You can…

Posted a reply to Activating Plugin Crashed my Site, on the site WordPress.org Forums:
Hello @jedinite, This is not an usual behavior when the plugin is activated. Unfortunately without…

Posted a reply to PHP 8.2 compatibility – ${var} deperecated in GoogleAuthenticator, on the site WordPress.org Forums:
Hello @psykonevro, Our developers are still working on this solution. Once we have more information…

Posted a reply to Conflict with yoast seo and yoast seo pro, on the site WordPress.org Forums:
Hello @regalimirati, Please open a HelpDesk request through your SiteGround Client area and we will…

Posted a reply to lazy load not working on home page, on the site WordPress.org Forums:
@pttony Indeed the data-src is now present when I inspect the images on your page.…

Posted a reply to lazy load not working on home page, on the site WordPress.org Forums:
Hello @dutchintouch, I investigated the case and all of the reported websites have their images…

Posted a reply to lazy load not working on home page, on the site WordPress.org Forums:
Hello @dutchintouch, Could you please let us know the name of your website if you…

Posted a reply to Could not connect to rest API, on the site WordPress.org Forums:
Hello @joelmellin, Upon activating the plugin the following line is inserted into your .htaccess file:…

Posted a reply to Created 500 Internal Server Error/Websiste crashed, on the site WordPress.org Forums:
@veit76, The cause of the 500 errors you've encountered remains uncertain, and without the ability…

Posted a reply to Created 500 Internal Server Error/Websiste crashed, on the site WordPress.org Forums:
Hello @veit76, The error 500 is generic error and could mean many things such as…