Profiles

  • Member Since: September 7th, 2020
  • Location: Canada
  • Website: genialsouls.com
  • Find me on:
  • Posted a reply to Import twitter comments, on the site WordPress.org Forums:
    No. This is only for Facebook. We have a separate plugin for Twitter but not…

  • Posted a reply to Facebook Comment Count, on the site WordPress.org Forums:
    Hi, We are working on this feature. Please contact support[at]genialsouls[dot]com for a beta version. Regards

  • Posted a reply to Shortcodes not wokring, on the site WordPress.org Forums:
    Hi, Are you talking about same URL? Now comments box is showing only once. Is…

  • Posted a reply to Shortcodes not wokring, on the site WordPress.org Forums:
    Hi, We scraped your provided URL and now comments box is showing twice, for selected…

  • Posted a reply to Comments are not syncing, on the site WordPress.org Forums:
    Hello @earthjibber This plugin is designed to work on sites only. And it can post…

  • Posted a reply to Extremely slow, on the site WordPress.org Forums:
    Hello @briandd Sorry for late. We are going to launch new version within 2 days.…

  • Posted a reply to Funcionando bem nos sites da minha empresa!, on the site WordPress.org Forums:
    Thanks @mhoca7 for your comments :)

  • Posted a reply to Auto refresh – FB Comments, on the site WordPress.org Forums:
    Hello @tinchy1 We will check the possibility and will let you know about it. Regards

  • Posted a reply to Language, on the site WordPress.org Forums:
    Hi, Yes Portuguese is available in pro. For pro version queries, please contact support[at]genialsouls[dot]com Regards

  • Posted a reply to Extremely slow, on the site WordPress.org Forums:
    Hello @briandd Thanks for your valuable comments. 1) Yes we already decided to make it…

  • Posted a reply to Make EU notice optional, on the site WordPress.org Forums:
    Hi, We have already decided to make it optional in our next version. And if…

  • Posted a reply to Unable To Connect To Facebook From Chrome Browser, on the site WordPress.org Forums:
    Hi, You have Blocked third-party cookies in your chrome settings. You need to allow Facebook…

  • Posted a reply to Excellent Support!, on the site WordPress.org Forums:
    Thanks and welcome :)

  • Posted a reply to The plugin stopped showing comments, on the site WordPress.org Forums:
    Hi, Did it happen after updating the latest version of the plugin or before? Well…

  • Posted a reply to Plugin stopped working, on the site WordPress.org Forums:
    Hi, We just checked your link given and comments are there with no problem. Please…

  • Posted a reply to Hanging database connections?, on the site WordPress.org Forums:
    Hi, OK. We got your point. We will carefully check with this aspect and let…

  • Posted a reply to Facebook Comments not showing, on the site WordPress.org Forums:
    Hi, Your site is accessible outside of India and all comments are showing on all…

  • Posted a reply to The plugin stopped showing comments, on the site WordPress.org Forums:
    Hi, Looks you recently installed SSL certificate at your site. The plugin stores comments directly…

  • Posted a reply to Hanging database connections?, on the site WordPress.org Forums:
    Hi, Well the plugin doesn't use any DB connection as it stores comments directly to…

  • Posted a reply to Awesome Plugin!, on the site WordPress.org Forums:
    Thanks for your compliments :)

  • Posted a reply to Undefined Constant continentCode, countryCode, on the site WordPress.org Forums:
    Hi, New version released. Please update. Regards

  • Posted a reply to Undefined Constant continentCode, countryCode, on the site WordPress.org Forums:
    Hi, It was already fixed immediately after releasing. But you were in the initial users…

  • Posted a reply to What I can say is Great Support!, on the site WordPress.org Forums:
    You are welcome :) And thanks to you too.

  • Posted a reply to The plugin shows ‘Facebook Notice for EU! You need to login …, on the site WordPress.org Forums:
    When we saw your reply, the URL was removed. Well you can contact us privately…

  • Posted a reply to The plugin shows ‘Facebook Notice for EU! You need to login …, on the site WordPress.org Forums:
    Ah ok. Can you please share the link here? Maybe your URL need to be…

  • Posted a reply to The plugin shows ‘Facebook Notice for EU! You need to login …, on the site WordPress.org Forums:
    Hi, Yes this is just to inform Facebook users about new changes for EU area.…

  • Posted a reply to Problem loading the plugin, on the site WordPress.org Forums:
    Hi, Yes there is a change for EU Facebook users. According to FB, now FB…

  • Posted a reply to Facebook Comments not showing, on the site WordPress.org Forums:
    Hi, Thanks for sharing the links. But looks that your site provide only regional service.…

  • Posted a reply to Facebook Comments not showing, on the site WordPress.org Forums:
    Hi, Can you please share the both links where comments are showing and where not…

  • Posted a reply to Where can I find the comment data in the wordpress backend ?, on the site WordPress.org Forums:
    Hi, Facebook comments do not store at your local site. These are stored on Facebook…

  • Posted a reply to Needs more languages, on the site WordPress.org Forums:
    Hello @mctusk Thanks for your review. You can contact support[at]genialsouls[dot]com for a beta version and…

  • Posted a reply to After update WordPress to 5.6, WooSocio stopped working, on the site WordPress.org Forums:
    Hi, Our Facebook App needs to be reviewed by Facebook after completion of two years…

  • Posted a reply to Undefined variable: bg_color in, on the site WordPress.org Forums:
    thanks @kattouf Will check and fix. Regards

  • Posted a reply to What happens with Graph API v8.0?, on the site WordPress.org Forums:
    Hi, If you are getting user's profile pictures with your Facebook App then you need…

  • Posted a reply to Remove Comments, on the site WordPress.org Forums:
    Hello @ghayden6, You need to use Facebook App in our plugin "WP Facebook Comments" to…