WordPress.org

Posted a reply to Libretto no longer maintained? Anyone planning to switch?, on the site WordPress.org Forums:
Hi there, Since you love that theme so much I have good news! We have…

1 month ago

Posted a reply to Page Template Content Width, on the site WordPress.org Forums:
Hi there, This is how that theme is designed. It only allows widgets in the…

2 months ago

Posted a reply to Spearhead (Seedlet) WordPress Theme breaks AMP, on the site WordPress.org Forums:
Hi there, I tested both your homepage and a couple of other pages on Google's…

2 months ago

Posted a reply to PageSpeed Insights – Quite a Difference Between Mobile and Desktop?, on the site WordPress.org Forums:
Hi there, You might squeeze something from optimizing the theme. However, such modification might break…

2 months ago

Posted a reply to Theme Doesn’t Support Woocommerce Reviews?, on the site WordPress.org Forums:
Hi there, What WooCommerce plugin are you using exactly? It's possible that this theme might…

2 months ago

Posted a reply to Change Menu Name?, on the site WordPress.org Forums:
Hi there, To change the menu title you'll need to use the following CSS code:…

2 months ago

Posted a reply to Featured image not working following upgrade to 5.6, on the site WordPress.org Forums:
Hi there, I was able to replicate this and I have reported it to our…

2 months ago

Posted a reply to lodestar theme update, on the site WordPress.org Forums:
Hi there, Can you please let me know how those errors are affecting the operation…

3 months ago

Posted a reply to Social Media Menu Not Showing, on the site WordPress.org Forums:
Hi there, Please note that for those features to work properly you need to have…

3 months ago

Posted a reply to Footer bar disappeared, on the site WordPress.org Forums:
Hi there, It looks like you have edited the theme's footer.php file to enter your…

3 months ago

Posted a reply to Limit next-post and previous-post to same category, on the site WordPress.org Forums:
Hi there, What you're describing requires a heavy modification of the theme and that's something…

4 months ago

Posted a reply to Image Galleries Not Working With WordPress 5.5.1, on the site WordPress.org Forums:
Can you please share a link the page or post where that slideshow is so…

4 months ago

Posted a reply to All Stats Missing, on the site WordPress.org Forums:
Hi @rafsoga, I have successfully transferred the stats back to your production site. @golfingherald, Are…

4 months ago

Posted a reply to Password protected site stats, on the site WordPress.org Forums:
Hi there, You can do that. You just need to enable counting views from your…

4 months ago

Posted a reply to Publicize can’t connect to LinkedIn, on the site WordPress.org Forums:
Hi there, I tested your LinkedIn Publicize connection and it works without any issues. What…

4 months ago

Posted a reply to JETPACK stats doubts, on the site WordPress.org Forums:
Hi there, We're not aware of such thing. As @supernovia already metioned Jetpack Stats counts…

4 months ago

Posted a reply to All Stats Missing, on the site WordPress.org Forums:
Hi Paul, I was able to transfer the stats from your staging to your live…

4 months ago

Posted a reply to unlimited plan, on the site WordPress.org Forums:
Hi there, You'll need to purchase a Jetpack plan for each site under your account.…

4 months ago

Posted a reply to Instagram Widget Connection Problem, on the site WordPress.org Forums:
I suggest contacting Elementor's support. Maybe they have encountered similar cases.

4 months ago

Posted a reply to Can’t disconnect deleted Twitter account in publicize, on the site WordPress.org Forums:
That's really weird. Please contact our support using this form so we can further help…

4 months ago

Posted a reply to Image Galleries Not Working With WordPress 5.5.1, on the site WordPress.org Forums:
Hi there, Your image galleries load fine on my end. Do you have a specific…

4 months ago

Posted a reply to Mistakenly marked a clean source referrer as SPAM, on the site WordPress.org Forums:
Done! I unblocked that URL.

4 months ago

Posted a reply to Instagram Widget Connection Problem, on the site WordPress.org Forums:
This might be a conflict with Elementor or some other plugin on your site. Can…

4 months ago

Posted a reply to Migrating Site Stats, on the site WordPress.org Forums:
Done! Your stats have been transferred.

4 months ago

Posted a reply to Auto-tweets, on the site WordPress.org Forums:
Please contact our support using this form. They'll be able to help you troubleshoot this.

4 months ago

Posted a reply to Can’t disconnect deleted Twitter account in publicize, on the site WordPress.org Forums:
That Twitter account is no longer connected to your site. Where exactly are you seeing…

4 months ago

Posted a reply to JsonParseError, on the site WordPress.org Forums:
Hi there, What's your site's address so I can have a look?

4 months ago

Posted a reply to Image no longer included in Subscriber Email, on the site WordPress.org Forums:
Hi there, So the only change this time was the Read More block? Or do…

4 months ago

Posted a reply to Tumblr Featured Image Links are Wrong, on the site WordPress.org Forums:
Hi there, What's your site's and Tumblr's address so I can have a look?

4 months ago

Posted a reply to Jetpack comments won’t connect to Facebook, on the site WordPress.org Forums:
Hi there, This is probably caused by a blocked XMLRPC file. Your site's XMLRPC file…

4 months ago

Posted a reply to CSS animations not working on iOS, on the site WordPress.org Forums:
Hi there, What you're describing falls outside the scope of support we can provide in…

4 months ago

Posted a reply to Migrating Site Stats, on the site WordPress.org Forums:
Hi there, What's the address of the live site so that I can transfer the…

4 months ago

Posted a reply to Disappeared data, on the site WordPress.org Forums:
Please contact our support using the link that @supernovia provided above.

4 months ago

Posted a reply to Error 502 in JetPack Site Stats, on the site WordPress.org Forums:
Have you contacted the authors of the plugins you mentioned (Cloudflare, Really Simple SSL, and…

4 months ago

Posted a reply to Publicize and Twitter, on the site WordPress.org Forums:
Please disconnect Twitter and re-connect it again by following these step-by-step instructions: https://wordpress.com/support/publicize/#reconnecting-services

4 months ago

Posted a reply to Related Posts not showing Images, on the site WordPress.org Forums:
Hi there, This is most probably caused by an image optimization or caching plguin. If…

4 months ago

Posted a reply to Can’t disconnect deleted Twitter account in publicize, on the site WordPress.org Forums:
Hi there, I have removed that Twitter account on our end and that should probably…

4 months ago

Posted a reply to Remove notification to install Jetpack, on the site WordPress.org Forums:
Hi Caleb, This is happening because you most likely have the WooCommerce Services plugin installed.…

4 months ago

Posted a reply to Gallery TYPE Setting Missing, on the site WordPress.org Forums:
Hi there, This is usually caused by a conflicting plugin such as a page builder…

4 months ago

Posted a reply to Registration Secrets do not match the ones Jetpack Server has on record, on the site WordPress.org Forums:
Hi there, Please contact the support team at https://jetpack.com/contact-support/?hpi=1 They'll be able to help you…

4 months ago

Posted a reply to Mistakenly marked a clean source referrer as SPAM, on the site WordPress.org Forums:
Hi there, What's your site's address and what's the referrer URL so that I can…

4 months ago

Posted a reply to Lost Subscribers when staging, on the site WordPress.org Forums:
Hi there, I was able to find your staging site and I transferred all the…

4 months ago

Posted a reply to jetpack infinite scroll – posts loaded before the container is visible, on the site WordPress.org Forums:
Hi there, Your issue is outside of the scope of support we provide in this…

4 months ago

Posted a reply to Instagram Widget Connection Problem, on the site WordPress.org Forums:
Hi there, This is probably caused by a caching issue. Please clear your browser's cache…

4 months ago

Posted a reply to linkedin account, on the site WordPress.org Forums:
Hi there, I can't find anything in our logs regarding that disconnection. Are you able…

4 months ago

Posted a reply to Auto-tweets, on the site WordPress.org Forums:
Hi there, I don't see anything wrong with your Twitter Publicize connection. What exactly is…

4 months ago

Posted a reply to Follow Us Display Issue, on the site WordPress.org Forums:
Hi there, This looks like an issue with the theme you're using. Please switch to…

4 months ago

Posted a reply to Migrating followers from the same URL, on the site WordPress.org Forums:
Hi there, I was able to find your old site as it's still connected to…

4 months ago

Posted a reply to portfolio in essential content crashes, on the site WordPress.org Forums:
You can use https://snipboard.io/ to take and share screenshots.

4 months ago