WordPress.org

Posted a reply to How to invite subscribers with Jetpack – it’s inviting contributors instead, on the site WordPress.org Forums:
Hi Doug, You need to select the Follower option as this will allow your readers…

3 weeks ago

Posted a reply to Why is the top menu is so limited ?, on the site WordPress.org Forums:
Hi there, Please try the following CSS code: .menu-mainmenu-container { width: 800px; } Adjust the…

3 weeks ago

Posted a reply to 5th page pannel ?, on the site WordPress.org Forums:
Hi there, This requires a modification of theme and it might be possible to achieve…

3 weeks ago

Posted a reply to Add logo or image to top left menu, on the site WordPress.org Forums:
Hi there, It sounds like the changes you’re aiming to make require a lot of…

3 weeks ago

Posted a reply to Imposible three columns, on the site WordPress.org Forums:
You're welcome!

3 weeks ago

Posted a reply to [Question] Per post statistics, on the site WordPress.org Forums:
You're welcome!

3 weeks ago

Posted a reply to Menu font color, on the site WordPress.org Forums:
You're most welcome :)

3 weeks ago

Posted a reply to Social sharing “More” button not working, on the site WordPress.org Forums:
Hi there, Can you please disable all your plugins except for Jetpack and check again?…

3 weeks ago

Posted a reply to [Question] Per post statistics, on the site WordPress.org Forums:
Hi there, To view the all-time views per post you can go to Jetpack >…

3 weeks ago

Posted a reply to Sharing icon issues, on the site WordPress.org Forums:
Hi there, Can you please try the following: 1. Load your site from a different…

3 weeks ago

Posted a reply to Widening the content area for pages, on the site WordPress.org Forums:
Please note that this code will widen the main content area for both pages and…

3 weeks ago

Posted a reply to Widening the content area for pages, on the site WordPress.org Forums:
Hi there, The following CSS code should do the trick: #wrapper{ max-width: 100%; }

3 weeks ago

Posted a reply to How to show testimonials in sidebar on homepage?, on the site WordPress.org Forums:
Hi there, This can only be achieved with another theme that supports that feature or…

3 weeks ago

Posted a reply to Filter By Price not showing in Canape Theme, on the site WordPress.org Forums:
Hi there, I assume you're referring to the Filter Products by Price widget that comes…

3 weeks ago

Posted a reply to Menu font color, on the site WordPress.org Forums:
Hi there, Here's the CSS code needed to change the color of the menu items:…

3 weeks ago

Posted a reply to Please delete my images from Photon, on the site WordPress.org Forums:
I suggest blocking it from your .htaccess file as well. We need the full list…

3 weeks ago

Posted a reply to Imposible three columns, on the site WordPress.org Forums:
You need to add each widget individually on each of the three front page widget…

3 weeks ago

Posted a reply to Please delete my images from Photon, on the site WordPress.org Forums:
Hi there, Please ask from hosting provider to help you block the Photon user agent…

3 weeks ago

Posted a reply to Width of the Facebook widget, on the site WordPress.org Forums:
Hi there, When I adjust the width of the Facebook widget on a different theme…

3 weeks ago

Posted a reply to Error trying to connect site to facebook page, on the site WordPress.org Forums:
Hi there, Please go to your site's Dashboard > Jetpack > Settings > Sharing and…

3 weeks ago

Posted a reply to White Space Jetpack Gallery, on the site WordPress.org Forums:
Hi there, You can try the following CSS code: .tiled-gallery img { border:10px solid transparent…

3 weeks ago

Posted a reply to Exclude image from Photon, on the site WordPress.org Forums:
Hi there, It won't work if you simply copy and paste that code. You need…

3 weeks ago

Posted a reply to Jetpack keeps trying to connect to deleted websites causing too much traffic, on the site WordPress.org Forums:
Hi there, You need to login to the WordPress.com account connected to that site and…

3 weeks ago

Posted a reply to Imposible three columns, on the site WordPress.org Forums:
Hi there, I'm able to create the three column layout by following the theme's instructions…

3 weeks ago

Posted a reply to URGENT – Delete from Photon, on the site WordPress.org Forums:
It can take a few hours, yes. But, go ahead and clear your browser's cache…

4 weeks ago

Posted a reply to URGENT – Delete from Photon, on the site WordPress.org Forums:
Hi there, I have successfully removed that image from our cache.

4 weeks ago

Posted a reply to Are Photon images able to be viewed by anyone who has the url?, on the site WordPress.org Forums:
@vegasmerch - Can you please start your own thread, as per the Forum Welcome? https://wordpress.org/support/plugin/jetpack#new-post…

4 weeks ago

Posted a reply to Footer, on the site WordPress.org Forums:
Hi there, I'm able to add a widget in the full-width footer. Are you using…

4 weeks ago

Posted a reply to Facebook shares count gone!!, on the site WordPress.org Forums:
Hi @vancouverbarista, That's because you're not using Jetpack's sharing buttons. The sharing buttons on your…

4 weeks ago

Posted a reply to Issue with new Pages, on the site WordPress.org Forums:
Can you create a gallery with those pictures instead of just inserting them into the…

4 weeks ago

Posted a reply to Jetpack Related Posts header won’t go away, on the site WordPress.org Forums:
You're welcome :)

4 weeks ago

Posted a reply to kuramadım, on the site WordPress.org Forums:
Hi there, Can you please let us know how can we help you?

4 weeks ago

Posted a reply to Can we send custom email to jetpack subscribers, on the site WordPress.org Forums:
Hi there, There isn't such a feature. You can, however, use a service like MailChimp…

4 weeks ago

Posted a reply to Will You Help? Free Jet Pack Stopped Working after update, on the site WordPress.org Forums:
Hi there, Please contact your hosting provider and ask them if they're blocking access to…

4 weeks ago

Posted a reply to Emoticons do not appear in the subscription by email, on the site WordPress.org Forums:
Hi there, Can you please also let us know which email program you're using and…

4 weeks ago

Posted a reply to Jetpack error in the error log, on the site WordPress.org Forums:
Hi there, Can you please deactivate all other plugins except Jetpack and see if the…

4 weeks ago

Posted a reply to Delete picture from i2.wp.com, on the site WordPress.org Forums:
Hi @eleina-shinn - - Can you please start your own thread, as per the Forum…

4 weeks ago

Posted a reply to Jetpack gallery filtering, on the site WordPress.org Forums:
Hi there, There's no native way to filter your Jetpack galleries. You can do so…

4 weeks ago

Posted a reply to Shortcode attributes don’t work, on the site WordPress.org Forums:
Hi Jan, That shortcode works on my test site. Can you please use the default…

4 weeks ago

Posted a reply to project type portfolio layout, on the site WordPress.org Forums:
Hi there, You can't get the projects on that page to be displayed as your…

4 weeks ago

Posted a reply to Issue with new Pages, on the site WordPress.org Forums:
The second logo should be displayed. Can you please share a screenshot of your page…

4 weeks ago

Posted a reply to do bots show up in stats?, on the site WordPress.org Forums:
Thanks for letting us know.

4 weeks ago

Posted a reply to do bots show up in stats?, on the site WordPress.org Forums:
Hi there, We attempt to filter bots, but we cannot catch every single one of…

1 month ago

Posted a reply to Sharing Buttons on “Icons Only” not showing share counts, on the site WordPress.org Forums:
Hi there, Facebook deprecated some portions of their API, including the method we used to…

1 month ago

Posted a reply to Delete cached image from Photon, on the site WordPress.org Forums:
Hi there, Please contact us privately at https://jetpack.com/contact-support/ to verify that you're the owner of…

1 month ago

Posted a reply to Facebook shares count gone!!, on the site WordPress.org Forums:
@katrawick - That's something we don't control. It's on Facebook's end. @rickaero - I'm not…

1 month ago

Posted a reply to subscriber, issue, on the site WordPress.org Forums:
Hi there, Here's where to start a new thread: https://wordpress.org/support/plugin/jetpack#new-post

1 month ago

Posted a reply to Jetpack publishing the whole post on Facebook, on the site WordPress.org Forums:
Hi there, You can customize the message by entering it the Share this post section…

1 month ago

Posted a reply to Can’t read pages, on the site WordPress.org Forums:
Hi there, Jetpack Stats can only record visits to posts and pages. The page you…

1 month ago

Posted a reply to Change subscription email content, on the site WordPress.org Forums:
Hi there, It's not possible to customize the email message other than adding your own…

1 month ago