File Manager Support
@filemanagersupport on WordPress.org
- Member Since: September 10th, 2020
- Job Title: Support Representative
- Employer: File Manager Plugin
Contribution History
File Manager Support’s badges:- Plugin Developer
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Posted a reply to failed (13: Permission denied), on the site WordPress.org Forums:
Hi @aivanov2, Thanks for being patient with us. It seems like a permission issue from… -
Posted a reply to failed (13: Permission denied), on the site WordPress.org Forums:
Hi @aivanov2, Thank you for reaching out to us. We are working on your issue… -
Posted a reply to Free goood and Pro so gooooooooood, on the site WordPress.org Forums:
Hi @rozhdl, Thanks for providing your valuable feedback with the community, We are grateful that… -
Posted a reply to error messages, on the site WordPress.org Forums:
Hi @keramikoch, Thanks for your reply. You need to change the "Temp" folder permission to… -
Posted a reply to I do not have the link to download the pro version, on the site WordPress.org Forums:
Hi @americanstudies, Thank you for bringing this to our notice; we will gladly assist you with your request. Please go to the URL and fill out a request ticket with your information so that our support team can send you the necessary files to download. https://filemanagerpro.io/contact/ We are eagerly waiting for your response. Warm regards, Support… -
Posted a reply to error messages, on the site WordPress.org Forums:
Hi @keramikoch, We have investigated the error logs and found that the issue is with… -
Posted a reply to error messages, on the site WordPress.org Forums:
Hi @keramikoch, Thanks for reaching us in the community. We'd like to dig deeper into the problem you've been having. Could you please share the version of the WordPress file manager plugin you're using? We suspect your plugin is out of date. You could go to https://filemanagerpro.io/contact/ and submit a ticket for your problem. We are eagerly awaiting your response. Best wishes, Support team-… -
Posted a reply to impossible to contact plugin support, on the site WordPress.org Forums:
Hi @mediask Please accept our apologies for any inconvenience this has caused you, and thank you for drawing our attention to this issue. We'd like to inform you that our email delivery is working properly, If you are having problems with your account sign in or recovery, please submit a ticket to our support desk or write an email to support@tru.agency https://filemanagerpro.io/contact. Our Support team would be happy to help you with your inquiry. Regards,… -
Posted a reply to Good, on the site WordPress.org Forums:
Hi @nhantidus, Thanks for providing your valuable feedback with the community, We are grateful that… -
Posted a reply to Super Plugin, on the site WordPress.org Forums:
Hi @wp3developers, Thanks for providing your valuable feedback with the community, We are grateful that… -
Posted a reply to impossible to contact plugin support, on the site WordPress.org Forums:
Hi @idelafuente, Apologies for the trouble caused to you, And thanks for bringing our attention… -
Posted a reply to impossible to contact plugin support, on the site WordPress.org Forums:
Hi @idelafuente, We really regret the inconvenience caused to you. We are going to help… -
Posted a reply to Translate on wordpress.org, on the site WordPress.org Forums:
Hi @kalich5, Thanks for contacting us. We are glad to inform you that you can… -
Posted a reply to Excellent plugin, on the site WordPress.org Forums:
Hi @ecollart, Thanks for sharing your valuable feedback with us and the community, We are… -
Posted a reply to Ottimo plug-in, on the site WordPress.org Forums:
Hi @marcoluzi, Thanks for providing your valuable feedback to the community, We are grateful that… -
Posted a reply to Greatly useful plugin, on the site WordPress.org Forums:
Hi @obedimp Thanks for providing your valuable feedback to the community. We are so delighted… -
Posted a reply to Manager contains hardcoded external hosted webfonts, on the site WordPress.org Forums:
Hi @ov3rfly, Thanks for staying patient with us. We have fixed the issue that you… -
Posted a reply to Great App, on the site WordPress.org Forums:
Hi @philippitten, Thank you so much for taking the time to provide your valuable feedback.… -
Posted a reply to LifeSaver Plugin, on the site WordPress.org Forums:
Hi @dewanrakib, Thank you for sharing your valuable feedback. We are glad that you have… -
Posted a reply to Worked as promised, on the site WordPress.org Forums:
Hi @rabner, Thanks for providing your valuable feedback. We are delighted that you rated us… -
Posted a reply to Great tool, on the site WordPress.org Forums:
Hi @kohaug99, Thank you for sharing your valuable feedback. We are glad that you have… -
Posted a reply to Just what you would want from a file manager, on the site WordPress.org Forums:
Hi @jche34, Thank you for sharing your valuable feedback. We are glad that you have… -
Posted a reply to URL is missing Sub-Folder, on the site WordPress.org Forums:
Hi @cloudchan, Thank you for your reply. 1. Kindly add the same default path in… -
Posted a reply to URL is missing Sub-Folder, on the site WordPress.org Forums:
Hi @cloudchan, Thanks for staying patient with us. We are glad to assist you. Please… -
Posted a reply to Excellent, on the site WordPress.org Forums:
Hi @alexanderatuh, Thank you for providing your valuable feedback. We are grateful that you rated… -
Posted a reply to Found a trojan in your code!!, on the site WordPress.org Forums:
Hi @bsam21, We have checked with our plugin for your trojan-related query, It appears to… -
Posted a reply to URL is missing Sub-Folder, on the site WordPress.org Forums:
Hi @cloudchan, Thanks for sharing the issue with us. We are verifying it from our… -
Posted a reply to Awesome, on the site WordPress.org Forums:
Hi @suryakiran Thank you for sharing your valuable feedback. We are glad that you have… -
Posted a reply to Brilliant!, on the site WordPress.org Forums:
Hi @grahammandeno, Thank you for sharing your valuable feedback. We are glad that you have… -
Posted a reply to Best FileManager plugin, on the site WordPress.org Forums:
Hi @shah99, Thanks for sharing your valuable feedback. We are glad that you have rated… -
Posted a reply to Great plugin, on the site WordPress.org Forums:
Hi @tomdoe10, Thank you so much for taking the time to provide feedback. We are… -
Posted a reply to [File Manager] Manager contains hardcoded external hosted webfonts, on the site WordPress.org Forums:
Hi @wplike75, Thanks for letting us know about the font vulnerability. And, we are aware… -
Posted a reply to elfinder.min.js is not referenced correctly, on the site WordPress.org Forums:
Hi @wplike75, We are grateful that you have shared this issue with us, we will… -
Posted a reply to Great plugin, on the site WordPress.org Forums:
Hi @rietteerror, Thank you for sharing your valuable feedback. We are glad that you have… -
Posted a reply to Very useful and simplified, on the site WordPress.org Forums:
Hi @renangeographia, Thanks for sharing your valuable feedback. We are glad that you have rated… -
Posted a reply to WP File Manager Knows It’s Role, on the site WordPress.org Forums:
Hi @eyedeal, Thanks for sharing your valuable feedback. We are glad that you have rated… -
Posted a reply to Unable to Create, Delete Files, on the site WordPress.org Forums:
Hi @thunderdragon32, Thanks for reaching us. We would need a few more pieces of information… -
Posted a reply to Fabulous, on the site WordPress.org Forums:
Hi @alrawe75, Thanks for providing your valuable feedback. We are delighted that you rated us… -
Posted a reply to Perfeito, on the site WordPress.org Forums:
Hi @ruyqueiroz, Thanks for providing your valuable feedback. We are delighted that you rated us… -
Posted a reply to puan, on the site WordPress.org Forums:
Hi @hurhaber, Thanks for sharing your valuable feedback. We are glad that you have rated… -
Posted a reply to File Manager jump back in root folder – Unable to edit files in subfolder, on the site WordPress.org Forums:
Hi @2buy, Thanks for sharing the information. Could you please share a screen recording and… -
Posted a reply to File Manager jump back in root folder – Unable to edit files in subfolder, on the site WordPress.org Forums:
Hi @2buy, Thanks for replying. In order to resolve the cache issue kindly try to… -
Posted a reply to Very handy tool – works great except a couple of archiving issues, on the site WordPress.org Forums:
Hi @wpkoro, Thanks for providing your valuable feedback. We are delighted that you rated us… -
Posted a reply to Great plugin, on the site WordPress.org Forums:
Hi @jedanbaja, Thanks for sharing your valuable feedback. We are glad that you have rated… -
Posted a reply to Unable to create archive, on the site WordPress.org Forums:
Hi @wpkoro, Thanks for reaching us! We are verifying the issue from our end and… -
Posted a reply to How to restore site from fm_backup files, on the site WordPress.org Forums:
Hi @zacsiegel89, Thanks for reaching us. Under the Backup/Restore Menu where you can see all… -
Posted a reply to File Manager jump back in root folder – Unable to edit files in subfolder, on the site WordPress.org Forums:
Hi Alex, Thanks for contacting us. We would be glad to assist you with your… -
Posted a reply to Files not uploading, on the site WordPress.org Forums:
Hi @memeworx, You can submit screenshots PDFs or URLs in the contact box or write… -
Posted a reply to Files not uploading, on the site WordPress.org Forums:
Hi @memeworx, Thank you for contacting us. We would need a few more pieces of… -
Posted a reply to elfinder.min.js is not referenced correctly, on the site WordPress.org Forums:
Hi @sjohnson32, Thanks for sharing the issue with us and our community, We want to…
Support Rep
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File Manager
Active Installs: 1+ million