WordPress.org

Posted a reply to Manually entered subscriptions unable to renew, on the site WordPress.org Forums:
If you're using WooCommerce Supscriptions from WooCommerce.com, you have access to our premium support via…

5 hours ago

Posted a reply to Having Trouble Activating, on the site WordPress.org Forums:
This Stripe plugin checks that cURL is set up on your server and won't activate…

5 hours ago

Posted a reply to CC fields not working (incorrect option name?), on the site WordPress.org Forums:
It's strange, because I haven't seen this issue anywhere else. I'm also not able to…

5 hours ago

Posted a reply to Express Checkout Conflict with wp 4.6.1, on the site WordPress.org Forums:
Thanks for letting us know. Could you please mark the thread "resolved" if you're all…

5 hours ago

Posted a reply to Blank modal window with blocked iframe error, on the site WordPress.org Forums:
You're completely right - it's already been logged as an issue here: https://github.com/woothemes/woocommerce-gateway-paypal-express-checkout/issues/171 Does that…

5 hours ago

Posted a reply to Minor bug: no loading animation mask on order confirmation page, on the site WordPress.org Forums:
I tried to reproduce this on my own site but wasn't able to. Could you…

6 hours ago

Posted a reply to CC fields not working (incorrect option name?), on the site WordPress.org Forums:
Thanks for the info! It's definitely a strange naming convention, but I can read/write the…

1 day ago

Posted a reply to Apple Pay soon?, on the site WordPress.org Forums:
We hear you and are definitely working on it! Thanks for letting us know how…

1 day ago

Posted a reply to Live payments fail (wrong card ##), on the site WordPress.org Forums:
You should be able to fill in a set of API keys for both live…

1 day ago

Posted a reply to There was a problem connecting to the payment gateway., on the site WordPress.org Forums:
Which error do you see when checking out?

1 day ago

Posted a reply to Error in checkout: Please enter your card details to make payment, on the site WordPress.org Forums:
This is a pretty classic conflict error, usually a JavaScript issue. Have you tried disabling…

1 day ago

Posted a reply to Manually entered subscriptions unable to renew, on the site WordPress.org Forums:
Hi there! Which subscriptions plugin are you using?

1 day ago

Posted a reply to Customer contact details are not transfered to Stripe, on the site WordPress.org Forums:
It's not currently possible to send the address with the extension, and it's not planned…

1 day ago

Posted a reply to TLS 1.0 error, on the site WordPress.org Forums:
TLS is something that's handled on your server and your host should be able to…

1 day ago

Posted a reply to Paypal is not working?, on the site WordPress.org Forums:
That's odd. Can you please disable everything except for WooCommerce and PayPal Powered by Braintree…

1 day ago

Posted a reply to “Capture Charge” from order actions does not capture the charge, on the site WordPress.org Forums:
I've tried to replicate this and I'm not seeing the same behavior. Can you please…

1 day ago

Posted a reply to Blank modal window with blocked iframe error, on the site WordPress.org Forums:
I've tested this on my own sandbox site and have not been able to reproduce…

1 day ago

Posted a reply to Errors with fraction quantities, on the site WordPress.org Forums:
As far as I'm aware, that is not currently possible within WooCommerce. If you'd like…

1 day ago

Posted a reply to OpenSSL required, on the site WordPress.org Forums:
Please do update the thread when you know more and mark it as resolved if…

1 day ago

Posted a reply to WooCommerce Gateway PayPal Express Checkout requires OpenSSL >= 1.0.1 to be inst, on the site WordPress.org Forums:
Can you please post the "Server environment" portion of the server status? You can find…

1 day ago

Posted a reply to Express Checkout Conflict with wp 4.6.1, on the site WordPress.org Forums:
Thanks @63n! @i4detail_eu, can you please test that and let us know?

1 day ago

Posted a reply to “Capture Charge” from order actions does not capture the charge, on the site WordPress.org Forums:
Thanks for letting us know! In the WooCommerce PayPal Express settings, is the "Payment Action"…

1 day ago

Posted a reply to Frozen on Place Order, on the site WordPress.org Forums:
Thanks for letting us know! Could you please mark this thread as resolved?

1 week ago

Posted a reply to Remove Placeholder for credit card field, on the site WordPress.org Forums:
Hi there, you can submit this as a request yourself: https://github.com/woothemes/woocommerce-gateway-stripe

1 week ago

Posted a reply to Error on page-redirect after successful payment, on the site WordPress.org Forums:
This is usually a conflict with your theme and/or plugins. Your best option is to…

1 week ago

Posted a reply to Error: Please enter your card details to make a payment., on the site WordPress.org Forums:
Thanks for letting us know! Can you please mark this topic as resolved?

1 week ago

Posted a reply to Translate the error messages, on the site WordPress.org Forums:
Hi! These error messages are returned directly from Stripe, which unfortunately cannot be translated. Stripe…

1 week ago

Posted a reply to Different order status behaviour, on the site WordPress.org Forums:
Hi there, You'll want to check into the hold stock option: https://docs.woocommerce.com/document/configuring-woocommerce-settings/#inventory-options If the payment…

1 week ago

Posted a reply to Does credit card data ever touch our database?, on the site WordPress.org Forums:
> Last time I checked the credit card billing data may be tokenized or handled…

1 week ago

Posted a reply to Apple Pay soon?, on the site WordPress.org Forums:
We're looking into this, but don't have an ETA yet. Keep an eye on the…

1 week ago

Posted a reply to Live payments fail (wrong card ##), on the site WordPress.org Forums:
Hi there, Could you please turn on logging in the Stripe plugin and see what…

1 week ago

Posted a reply to Checkout Gateway will not allow customer to input card information, on the site WordPress.org Forums:
@jaredmcdowell - please open your own thread for support.

1 week ago

Posted a reply to 'paypalbraintree_cards' and 'paypalbraintree_paypal' are not shown as enabled!, on the site WordPress.org Forums:
@Kutakizukari - I have replied in your thread.

1 week ago

Posted a reply to Error: PayPal Powered by Braintree did not supply a payment nonce. Please try ag, on the site WordPress.org Forums:
Hey there! > Error: PayPal Powered by Braintree did not supply a payment nonce. Please…

1 week ago

Posted a reply to Paypal is not working?, on the site WordPress.org Forums:
Hey there, Thanks for the screenshot! Issues like this are usually caused by either a…

1 week ago

Posted a reply to Credit card not being processed with PayPal Express, on the site WordPress.org Forums:
Hi there, Once the popup is loaded, this is handled by PayPal. Your best option…

1 week ago

Posted a reply to How to permanently delete?, on the site WordPress.org Forums:
Hey there, If you've deleted the plugin via FTP, then it really should be gone.…

1 week ago

Posted a reply to Multiple PayPal Accounts, on the site WordPress.org Forums:
Hey there, We don't offer customization support, but someone else might be able to answer…

1 week ago

Posted a reply to Tax being charged?, on the site WordPress.org Forums:
Hey there, It sounds like your tax rates aren't set up correctly. You can check…

1 week ago

Posted a reply to OpenSSL required, on the site WordPress.org Forums:
Hi there, > I have a basic RapidSSL certificate on my server and I’m working…

1 week ago

Posted a reply to NO NEW ORDER EMAIL – please help!, on the site WordPress.org Forums:
We've received your ticket and can help you further via that ticket.

2 weeks ago

Posted a reply to 3D Secure – Works with the plugin?, on the site WordPress.org Forums:
I'm checking into this with our dev team - as soon as I have more…

3 weeks ago

Posted a reply to Installing breaks, on the site WordPress.org Forums:
I'm afraid we haven't heard any other reports of this. Your best option is to…

3 weeks ago

Posted a reply to Checkout Credit Cards Too Large, on the site WordPress.org Forums:
This is a common issue with themes. This code should sort things out for you:…

3 weeks ago

Posted a reply to pic images not showing properly, on the site WordPress.org Forums:
@distrakt - please create your own thread. I took a look at your site but…

3 weeks ago

Posted a reply to Frozen on Place Order, on the site WordPress.org Forums:
This is generally due to a conflict with a plugin/theme. Please switch your theme to…

3 weeks ago

Posted a reply to Errors do not go into focus on submit, on the site WordPress.org Forums:
Thanks for letting us know - that's not great from a usability perspective. We've already…

3 weeks ago

Posted a reply to Error: "incorrecly formatted jws payload", on the site WordPress.org Forums:
Your best option in this case is to create a ticket with us so we…

3 weeks ago

Posted a reply to URGENT HELP Paypal express, on the site WordPress.org Forums:
You can use the PayPal sandbox by filling in sandbox credentials and API keys: https://developer.paypal.com/developer/accounts/…

3 weeks ago

Posted a reply to Shipping address automatically set as UK price for US customers, on the site WordPress.org Forums:
Thanks! I've taken a look at your site. This could very well be a theme/plugin…

3 weeks ago