Hannah Swain
- Member Since: January 24th, 2005
- @fernashes on WordPress.org, @hannah on Slack
- Community Team
- Plugin Developer
-
Posted a reply to I can deactivate the plugin, on the site WordPress.org Forums:
@ferchup Are you still unable to deactivate PayPal Powered By Braintree? If so, are you…2 months ago
-
Posted a reply to Transaction Cancelled, on the site WordPress.org Forums:
We're now aware of the issue - thanks to all who have spoken up! At…2 months ago
-
Posted a reply to HTTP ERROR 500 on final step of placing order (after Paypal), on the site WordPress.org Forums:
Usually a 500 error will show up on the PHP logs - were you able…3 months ago
-
Posted a reply to Add PayPal button to product page?, on the site WordPress.org Forums:
PayPal Expresso doesn't support Apple Pay, but our Stripe plugin does: https://www.woocommerce.com/products/stripe/ Using Stripe, you…3 months ago
-
Posted a reply to Shipping not added once address is sent back from PayPal, on the site WordPress.org Forums:
Is this what you're seeing? https://github.com/woocommerce/woocommerce-gateway-paypal-express-checkout/issues/2483 months ago
-
Posted a reply to Apple Pay domain verification failed., on the site WordPress.org Forums:
It looks like you wrote the answer above - you'll need to go through the…3 months ago
-
Posted a reply to Doesn’t work plugin, on the site WordPress.org Forums:
You'll need to disable all plugins except for WooCommerce and Stripe, then also change the…3 months ago
-
Posted a reply to Conflict with WooCommerce Dynamic Pricing & Discounts, on the site WordPress.org Forums:
It sounds like you mean this plugin: https://codecanyon.net/item/woocommerce-dynamic-pricing-discounts/7119279 I'd recommend chatting with the developers of…3 months ago
-
Posted a reply to Stripe asks for a credit card even when store credit covers the cost, on the site WordPress.org Forums:
Hi there! As you're using the Smart Coupons plugin, it would be better if you…3 months ago
-
Posted a reply to Doesn’t work plugin, on the site WordPress.org Forums:
Issues like this are often caused by either a conflict with your theme or with…3 months ago
-
Posted a reply to Email is required if sending a receipt, on the site WordPress.org Forums:
Hi there! You've created a ticket on WooCommerce.com, so we'll help you further from there.…3 months ago
-
Posted a reply to 3D Secure, on the site WordPress.org Forums:
Hi there! We're aware of the feature and are working towards implementing it. Currently we…3 months ago
-
Posted a reply to Message error, on the site WordPress.org Forums:
Hi there! When testing, you want to rule out as many possibilities as you can.…3 months ago
-
Posted a reply to Getting Error! Nonce Security Check Failed!, on the site WordPress.org Forums:
I understand that you're stuck - it's a frustrating place to be in. Unfortunately, we…3 months ago
-
Posted a reply to Apple Pay Not Showing, on the site WordPress.org Forums:
The Apple Pay option will only show up the customer has everything set up. For…3 months ago
-
Posted a reply to Message error, on the site WordPress.org Forums:
I'm not sure what broke in this case - we've been testing Stripe with both…3 months ago
-
Posted a reply to Notice: Undefined index: apple_pay in class-wc-stripe-apple-pay.php on line 290, on the site WordPress.org Forums:
Similarly there is an error message as follows when enabled: Apple Pay domain verification failed.…3 months ago
-
Posted a reply to Notice: Undefined index: apple_pay in class-wc-stripe-apple-pay.php on line 290, on the site WordPress.org Forums:
Hey there, Regarding this message: <body <br /> <b>Notice</b>: Undefined index: apple_pay in <b>wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-apple-pay.php</b> on…3 months ago
-
Posted a reply to Getting Error! Nonce Security Check Failed!, on the site WordPress.org Forums:
I'm afraid we don't support custom code added to the plugin - but I can…3 months ago
-
Posted a reply to Not visible in WooCommerce Checkout Options, on the site WordPress.org Forums:
Yes, Stripe now requires at least PHP 5.6. It's important to be running a recent…3 months ago
-
Posted a reply to Getting Error! Nonce Security Check Failed!, on the site WordPress.org Forums:
I haven't seen that error before, so it's very likely to be related to the…3 months ago
-
Posted a reply to off test mode, writing remains, on the site WordPress.org Forums:
The test mode text does disappear once you've switched to live mode - if it's…3 months ago
-
Posted a reply to A possible solution to shipping fee not being charged (But first I need help), on the site WordPress.org Forums:
Hey there, We don't have an update just yet - we've planned it for the…3 months ago
-
Posted a reply to Shipping State/County Format Incorrect, on the site WordPress.org Forums:
We've seen your ticket at WooCommerce.com and are picking it up now - all further…4 months ago
-
Posted a reply to PayPal Powered by Braintree did not supply a payment nonce, on the site WordPress.org Forums:
Hi there! PayPal Powered by Braintree did not supply a payment nonce is a pretty…5 months ago
-
Posted a reply to PayPal express checkout issues, on the site WordPress.org Forums:
Sorry about that - I missed the second part of your question. Given this information,…5 months ago
-
Posted a reply to PayPal express checkout issues, on the site WordPress.org Forums:
Hi there! This is usually down to the credentials being incorrect. Can you please triple…5 months ago
-
Posted a reply to Is it possbile to disable Amex, on the site WordPress.org Forums:
Our Stripe plugin accepts all major credit cards. Stripe has some documentation on this: If…5 months ago
-
Posted a reply to Add ACH functionality to plugin, on the site WordPress.org Forums:
Thanks for the suggestion! We collect this feedback on our ideas board, where people can…5 months ago
-
Posted a reply to Live mode enabled but still showing test mode message, on the site WordPress.org Forums:
This is usually due to the Stripe settings in WooCommerce - you'll need to make…5 months ago
-
Posted a reply to Stripe payment gateway plugin does not respect Required custom fields, on the site WordPress.org Forums:
Further support is being handled through #526119 so that we have one point of communication.…5 months ago
-
Posted a reply to Stripe payment gateway plugin does not respect Required custom fields, on the site WordPress.org Forums:
Hi there! I've dug into this from our end. You mentioned this snippet: https://docs.woocommerce.com/document/tutorial-customising-checkout-fields-using-actions-and-filters/ These…5 months ago
-
Posted a reply to Error with setting Stipe up, on the site WordPress.org Forums:
I'm not sure - the code works correctly on non-customized sites. I'm sorry I can't…5 months ago
-
Posted a reply to Stripe payment gateway plugin does not respect Required custom fields, on the site WordPress.org Forums:
Hey there @rajeertk - thanks for the information! We're looking into this from our end…5 months ago
-
Posted a reply to International customer can check out without pay shipping, on the site WordPress.org Forums:
Hi there! Thanks for the reference to @vladicorp's post - I'll continue to answer separately…5 months ago
-
Posted a reply to International customer can check out without pay shipping, on the site WordPress.org Forums:
Hey there! I'm very sorry for the delay! I've been trying to replicate this and…5 months ago
-
Posted a reply to Error with setting Stipe up, on the site WordPress.org Forums:
I'm afraid we only support standard usage of the Stripe plugin and don't go into…5 months ago
-
Posted a reply to Adding Tax with PP Express Checkout?, on the site WordPress.org Forums:
I'm glad to hear it! Can you please mark the thread as resolved if you're…5 months ago
-
Posted a reply to A couple errors, on the site WordPress.org Forums:
Error 10429 Th is looks like it's related to tax calculations. To see what's going…5 months ago
-
Posted a reply to Changing the “Checkout with Paypal” Button, on the site WordPress.org Forums:
It looks like the image is being called here: https://github.com/woocommerce/woocommerce-gateway-paypal-express-checkout/blob/08979ebc85f8b013407328ff16b302eb383bfbca/includes/class-wc-gateway-ppec-cart-handler.php#L48 The image itself is supplied…5 months ago
-
Posted a reply to Non-US support, on the site WordPress.org Forums:
I'm afraid we don't have an ETA yet - we're actively working on it, though,…5 months ago
-
Posted a reply to How to manage Multiple Merchant Account ID, on the site WordPress.org Forums:
Officially our PayPal Powered by Braintree plugin only works with USD, but we've heard reports…5 months ago
-
Posted a reply to woo commerce subscription expired action hook not worikng, on the site WordPress.org Forums:
We can't support older versions of our plugins, which is why we asked you to…5 months ago
-
Posted a reply to Checkout issues, on the site WordPress.org Forums:
Hey Jared, Thanks for the screenshot! Given that elements are duplicate, the first thing to…5 months ago
-
Posted a reply to How to go from sandbox to production, on the site WordPress.org Forums:
Hey there! With PayPal Powered By Braintree, you'll generally want two separate accounts: one sandbox…5 months ago
-
Posted a reply to Error – Please enter your card details, on the site WordPress.org Forums:
Hi there, This error is almost always an issue with the plugin/theme - so that's…5 months ago
-
Posted a reply to Error with setting Stipe up, on the site WordPress.org Forums:
I'm not sure what you mean - the plugin grabs the address fields that are…5 months ago
-
Posted a reply to Error with setting Stipe up, on the site WordPress.org Forums:
Hey there! This error is almost always caused by a theme or plugin conflict -…5 months ago
-
Posted a reply to change in php, on the site WordPress.org Forums:
I'm sorry to hear about the trouble! In this case, the best thing to do…5 months ago
-
Posted a reply to Could Not Find Payment Information Error, on the site WordPress.org Forums:
Hi there! The best thing to do here is to test for conflicts: 1. Temporarily…5 months ago
-
WooCommerce PayPal Express Checkout Payment Gateway
Active Installs: 200,000+
-
WooCommerce PayPal Powered by Braintree Payment Gateway
Active Installs: 80,000+
-
WooCommerce Stripe Payment Gateway
Active Installs: 200,000+
