WordPress.org

Posted a reply to Frequently Asked Questions Stopped Working, on the site WordPress.org Forums:
Hi @allyworks, Sorry to hear you're encountering this issue. Would you be able to provide…

2 days ago

Posted a reply to Setup error, on the site WordPress.org Forums:
Hi @search4f, Sorry to hear you're encountering this issue. Can I just quickly ask -…

3 days ago

Posted a reply to Black strip appearing on top of widget, on the site WordPress.org Forums:
Not entirely sure, but as it's inline CSS, you could try looking in the WordPress…

3 days ago

Posted a reply to Chat Bubble Not Appearing Anymore, on the site WordPress.org Forums:
Hi @leonardofuchs, I'm still not seeing the code in the source for your site. Can…

3 days ago

Posted a reply to Chat bubble doesn’t appear on mobile devices, on the site WordPress.org Forums:
Hi @swakeel, I'm still not seeing the code on your site. Just to confirm, you…

3 days ago

Posted a reply to Chat Bubble Not Appearing Anymore, on the site WordPress.org Forums:
@leonardofuchs You don't need to put code anywhere. You should only need to install the…

1 week ago

Posted a reply to Chat box not showing, on the site WordPress.org Forums:
Thanks for confirming. Unfortunately the chat plugin cannot be whitelisted for sites where the base…

1 week ago

Posted a reply to Black strip appearing on top of widget, on the site WordPress.org Forums:
Hi @m1tya, I've had a look at your code, and it appears you've set up…

1 week ago

Posted a reply to Chat bubble doesn’t appear on mobile devices, on the site WordPress.org Forums:
Hi @virgilionv, I just tried opening your site on Safari mobile browser on iOS, and…

1 week ago

Posted a reply to Chat Bubble Not Appearing Anymore, on the site WordPress.org Forums:
@leonardofuchs I've had a look at your site, and I can't see the plugin code…

1 week ago

Posted a reply to Chat bubble doesn’t appear on mobile devices, on the site WordPress.org Forums:
Hi @swakeel, Sorry to hear you're encountering this issue. I've had a look at your…

1 week ago

Posted a reply to Button not showing, on the site WordPress.org Forums:
Hi @pinkfoxmedia, It seems to be loading fine when I try it, so I'm going…

1 week ago

Posted a reply to Chat box not showing, on the site WordPress.org Forums:
Hi @wangzeonelio, Sorry to hear you're encountering this issue. It looks like you might be…

1 week ago

Posted a reply to Bug: Blank Messages, on the site WordPress.org Forums:
Hi @oxwalor, That sounds strange. Can you describe in a bit more detail what you…

1 week ago

Posted a reply to fb iframe makes links unclickable, on the site WordPress.org Forums:
Hi @rjasonbenson, Sorry to hear you're encountering this issue. I can see that the code…

1 week ago

Posted a reply to Mobile Iframe, on the site WordPress.org Forums:
Hi @tht1, Thanks for providing that. This is strange. I can't see the plugin at…

1 week ago

Posted a reply to Not Loading, on the site WordPress.org Forums:
Awesome - glad to hear!

1 week ago

Posted a reply to layer from fb messenger makes unable to click link on right side of web site, on the site WordPress.org Forums:
Hi @depremz, I checked out your website, and it seems that the plugin is working…

3 weeks ago

Posted a reply to Not Loading, on the site WordPress.org Forums:
Hi @jsgebo, In the latest version of the plugin, you no longer need to copy…

3 weeks ago

Posted a reply to Mobile Iframe, on the site WordPress.org Forums:
Hi @tht1, This looks like a CSS rule clash. Would you be able to provide…

3 weeks ago

Posted a reply to Not Loading, on the site WordPress.org Forums:
Hi @jsgebo, Thanks for getting in touch. Sorry to hear you're encountering this issue. I've…

3 weeks ago

Posted a reply to Duplicate messengers, on the site WordPress.org Forums:
Hi @steladraganova, As this is a review forum for the plugin (and your review and…

4 weeks ago

Posted a reply to Upgrade your WordPress plugin to get the latest features, on the site WordPress.org Forums:
Hi @us395, You might need to go to the settings section of the plugin to…

4 weeks ago

Posted a reply to Cannot setup messenger plugin, on the site WordPress.org Forums:
Hi @mrtunes, Sorry to hear you're encountering this issue. Would you be able to provide…

4 weeks ago

Posted a reply to Messenger not loading properly, on the site WordPress.org Forums:
Hi @zeejayym, Sorry to hear that. I've had a look at your site, and it…

4 weeks ago

Posted a reply to FB Message go to done folder automatically, on the site WordPress.org Forums:
Hi @niekjien, Sorry to hear that. Can I ask if you have or ever had…

4 weeks ago

Posted a reply to How to know where chat coming from, on the site WordPress.org Forums:
Hi @psolera001, Through the standard Page Inbox, unfortunately there is no way to differentiate conversations…

4 weeks ago

Posted a reply to Chat buuble does not appear on mobile, on the site WordPress.org Forums:
Hi @kyzoe, Thanks for getting in touch. I checked out your site on both iOS…

4 weeks ago

Posted a reply to Messenger Pop-up not showing, on the site WordPress.org Forums:
Hi @tristansalonga, I've taken a look at your site, and the plugin appears to be…

1 month ago

Posted a reply to Please, make it minimized by default, on the site WordPress.org Forums:
Hi @ngrudev, Thank you for the thorough feedback. We are constantly working to improve the…

1 month ago

Posted a reply to Messenger chat not showing on any page, on the site WordPress.org Forums:
Hi @zorbistore, Thanks for the question. it seems like the plugin is now working correctly…

1 month ago

Posted a reply to FB Messenger Post ajax process takes 5s, on the site WordPress.org Forums:
Hi @spk1961, Thanks for the feedback. Seems like you have the latest version installed and…

1 month ago

Posted a reply to Plugin scrolling to top of page on mobile load, on the site WordPress.org Forums:
HI @aaronchoo, Thanks for the feedback. It should not auto scroll to the top when…

1 month ago

Posted a reply to Messenger Pop-up not showing, on the site WordPress.org Forums:
Hi @tristansalonga, Could you let us know your website URL so we can take a…

1 month ago

Posted a reply to Delay in notification, on the site WordPress.org Forums:
Hi @nzolive, Thanks for the details. Let us look into this issue. Regards Facebook Team

1 month ago

Posted a reply to No support, on the site WordPress.org Forums:
Hi @renatoeaston, Thanks for the feedback. If you have issues/questions, please let us know via…

1 month ago

Posted a reply to Works for me, but no hide option, on the site WordPress.org Forums:
Hi @mio31337, Thanks for the feedback. You can further customize the plugin and set it…

1 month ago

Posted a reply to Do NOT use this, on the site WordPress.org Forums:
Hi @davidbk007, Thanks for the feedback. The plugin can be removed by uninstalling the plugin.…

1 month ago

Posted a reply to Duplicate messengers, on the site WordPress.org Forums:
Hi @steladraganova, It looks like you might have installed the plugin twice (once via the…

1 month ago

Posted a reply to Messenger button not showing on site, on the site WordPress.org Forums:
Hi @trwiegand, Based on our check, it seems like you no longer have the plugin…

1 month ago

Posted a reply to Duplicate messengers, on the site WordPress.org Forums:
Hi @steladraganova, Thanks for the details. Let us look into this issue. Regards Facebook Team

1 month ago

Posted a reply to Your plugin is terrible. Half of the page is not clickable due to iframe, on the site WordPress.org Forums:
Hi @chuvincelouie, Can confirm I was able to navigate your site without any difficulty. There…

1 month ago

Posted a reply to Duplicate messengers, on the site WordPress.org Forums:
Hi @steladraganova, Could you provide us with your website URL so we can take a…

1 month ago

Posted a reply to Disable Auto Open, on the site WordPress.org Forums:
Hi Jake, It looks like you've solved this, as it seems to be working fine.…

1 month ago

Posted a reply to error on pageID setup in android…, on the site WordPress.org Forums:
Hi @jundinoy, Thanks for the feedback. Currently the setup tool is only supported on desktop.…

1 month ago

Posted a reply to Delay in notification, on the site WordPress.org Forums:
Hi @nzolive, Thanks for the details. Let us look into this issue. Do you happen…

1 month ago

Posted a reply to Upgrade your WordPress plugin to get the latest features, on the site WordPress.org Forums:
Hi @us395, Thanks for the question. When we check your website, it looks like you…

1 month ago