WordPress.org

Posted a reply to Setup Not allowing selection of pages, on the site WordPress.org Forums:
Thanks! You can ask your client to grant you an admin role on the Facebook…

1 hour ago

Posted a reply to Chat button disappeared after webpage migration, on the site WordPress.org Forums:
Hi @bekot9, Be aware that if the domain name changed, you will need to go…

1 hour ago

Posted a reply to Can’t attach image files., on the site WordPress.org Forums:
Hi all, This has now been fixed. You should be able to send attachments now…

8 hours ago

Posted a reply to Setup Not allowing selection of pages, on the site WordPress.org Forums:
Hi @rmt3030, The message refers to your Facebook Page. Do you hold an administrator role…

8 hours ago

Posted a reply to facebook messanger issue, on the site WordPress.org Forums:
Hi @shubhids, I've had a look at your site on both a desktop and mobile…

13 hours ago

Posted a reply to the chat box does not appear on firefox, on the site WordPress.org Forums:
Hi @arnoldpopescu, I've had a look at your site in both Chrome and Firebox, and…

14 hours ago

Posted a reply to Button not showing up., on the site WordPress.org Forums:
Hi @accionfilosofica, I've taken a look at your site, and the Chat plugin seems to…

15 hours ago

Posted a reply to Facebook messenger plugin works on desktop but not on mobile, on the site WordPress.org Forums:
Thanks. This page is geo-gated. I suspect the reason you're able to see the plugin…

15 hours ago

Posted a reply to Facebook messenger plugin works on desktop but not on mobile, on the site WordPress.org Forums:
Can you share the link to the FB Page you're connecting it to? I'm not…

2 days ago

Posted a reply to Facebook messenger plugin works on desktop but not on mobile, on the site WordPress.org Forums:
Hi @flownewpatients, I've had a look at your site, and unfortunately it seem that the…

2 days ago

Posted a reply to Chat has an error in code see in console, on the site WordPress.org Forums:
Hi @aramgh100, I'm not seeing any error messages in my console when I load up…

6 days ago

Posted a reply to Chat transcript, on the site WordPress.org Forums:
Hi @davecoledave, This is an interesting feature request, and I've passed it on to the…

7 days ago

Posted a reply to My Facebook button didn’t appear, on the site WordPress.org Forums:
Hi @wangweihsiang1109, As mentioned in the documentation (https://developers.facebook.com/docs/messenger-platform/reference/messenger-profile-api/domain-whitelisting#requirements) your site will need to be using…

7 days ago

Posted a reply to A good plugin., on the site WordPress.org Forums:
Hi @anrkist, Thanks for the great review and kind feedback. We're so glad to hear…

1 week ago

Posted a reply to The bubble doesn’t show on mobile, on the site WordPress.org Forums:
I've had another look and it seems like the plugin is showing up fine on…

1 week ago

Posted a reply to Transleit Facebook chat, on the site WordPress.org Forums:
Hi @tigerlt, You can change the default display language in the setup process. Please go…

1 week ago

Posted a reply to Not working on Chrome and Firefox, on the site WordPress.org Forums:
Hi @bredchic, Sorry to hear you're having an issue with the plugin. Would you be…

1 week ago

Posted a reply to The bubble doesn’t show on mobile, on the site WordPress.org Forums:
It's not showing up for me, I'm afraid :( Can I ask you to go…

1 week ago

Posted a reply to The bubble doesn’t show on mobile, on the site WordPress.org Forums:
Hi @joeyhsu0317, It looks like the plugin isn't showing at all (on any platform) due…

1 week ago

Posted a reply to Delete chat plugin, on the site WordPress.org Forums:
This support forum is for the standalone Chat plugin, so unfortunately I wouldn't know how…

1 week ago

Posted a reply to The Facebook Chat Plugin, on the site WordPress.org Forums:
Hi @robert98, I've had a look at your site, and the Chat plugin seems to…

2 weeks ago

Posted a reply to Delete chat plugin, on the site WordPress.org Forums:
Hi @hek1980, In order to deactivate the Chat plugin, you can simply click on the…

2 weeks ago

Posted a reply to Settings link from Plugin page is broken, on the site WordPress.org Forums:
This has been fixed in the latest version (2.0) - thanks again for flagging! The…

2 weeks ago

Posted a reply to Setup Chat Plugin “Select Page” Not Working, on the site WordPress.org Forums:
Hi @rebuys, Please be aware that your Page will not appear in the dropdown if:…

2 weeks ago

Posted a reply to Error message: “this message didn’t send”, on the site WordPress.org Forums:
Thanks, I can see it now. We're investigating this problem, and I'll update you here.…

2 weeks ago

Posted a reply to Reload resulting in reset of guest profile, on the site WordPress.org Forums:
Thanks for reporting! This should now be fixed. Apologies for any inconvenience caused. Facebook Team

2 weeks ago

Posted a reply to Can’t attach image files., on the site WordPress.org Forums:
Thanks very much for reporting. This is indeed a bug and we are working on…

2 weeks ago

Posted a reply to Can I use a link to open the chat?, on the site WordPress.org Forums:
Hi @misterbirra, There's no native functionality to achieve what you're describing - you would need…

2 weeks ago

Posted a reply to The Facebook Chat Plugin, on the site WordPress.org Forums:
Hi @adeelshah, Would you be able to share a link to your site where you're…

2 weeks ago

Posted a reply to Can’t attach image files., on the site WordPress.org Forums:
Hi @ella5588, Sorry to hear you're encountering an issue. Would you be able to share…

3 weeks ago

Posted a reply to Chat bubble not appearing on mobile/safari, on the site WordPress.org Forums:
Hi @yourfluf, I've checked out your site on desktop (Chrome and Safari), and mobile (iOS…

3 weeks ago

Posted a reply to Conversion API, on the site WordPress.org Forums:
Hello, You also need to paste the pixel id and check the "Use Conversions API?"…

3 weeks ago

Posted a reply to Can’t click anything on websote after opening chatbox, on the site WordPress.org Forums:
Hi all, This was a bug which has now been resolved. Please accept my apologies…

3 weeks ago

Posted a reply to need more features, on the site WordPress.org Forums:
Hi @erraoudy, Thanks for your feedback. At present, the Official Facebook Chat Plugin offers a…

3 weeks ago

Posted a reply to Just breaks everything, on the site WordPress.org Forums:
Hi @dallasprice, This doesn't sound normal. Would you be able to share a link to…

3 weeks ago

Posted a reply to Guest mode button makes popup too tall for mobiles, on the site WordPress.org Forums:
Hi @thomasjarvisdesign, Just a quick note to let you know that the shorter text will…

3 weeks ago

Posted a reply to Bulk move inbox messages to done folder, on the site WordPress.org Forums:
Hi @scmurphy18, Unfortunately, not that I know of. Bear in mind this group is for…

3 weeks ago

Posted a reply to messenger chat does not appear on mobile device, on the site WordPress.org Forums:
Are you able to provide a link where the plugin is installed, so we can…

3 weeks ago

Posted a reply to Messenger Not Accepting Messages, on the site WordPress.org Forums:
Hi @dallasprice, I’ve had a look at the website you shared, and I can’t see…

3 weeks ago

Posted a reply to messenger chat does not appear on mobile device, on the site WordPress.org Forums:
I’ve had a look at the website you shared, and I can’t see the Chat…

3 weeks ago

Posted a reply to Plugin Not Loading on Site, on the site WordPress.org Forums:
Hi @cannabiswindsor, It looks like your Facebook Page is unpublished, or geo-restricted, and so cannot…

3 weeks ago

Posted a reply to plugin FB chat show on mobile as Thai language, but on laptop show in english, on the site WordPress.org Forums:
This should now be fixed. The selected language should now show in logged-out mode as…

3 weeks ago

Posted a reply to works on other sites?, on the site WordPress.org Forums:
The Official Facebook Chat Plugin for WordPress is designed for WordPress only. As @dallasprice said,…

3 weeks ago

Posted a reply to Error message: “this message didn’t send”, on the site WordPress.org Forums:
Hi @henkisdabro, I've had a look at the website you shared, and I can't see…

3 weeks ago