WordPress.org

Posted a reply to Greeting message keep showup despite of “icon” only setting, on the site WordPress.org Forums:
I'm sorry you're having an issue, and I'd like to look into it. Could you…

6 days ago

Posted a reply to Would be better if it worked for guests also, on the site WordPress.org Forums:
Hi @echemusic, Can you post in the Support section about this, and include the URL…

2 months ago

Posted a reply to Works well for customers, buggy in admin mode, on the site WordPress.org Forums:
Hi @brookie400, Sorry for the persistent review prompt. If you dismiss it, it should go…

2 months ago

Posted a reply to First chat only showed premade questions now it can’t open (bugs in console), on the site WordPress.org Forums:
Hi @runepackwise, It seems like you have some Javascript errors on your site. I would…

2 months ago

Posted a reply to Chat Doesn’t Work, on the site WordPress.org Forums:
Hi @ievavi, I've looked again, but there's no Chat plugin code on your site, so…

2 months ago

Posted a reply to Would be better if it worked for guests also, on the site WordPress.org Forums:
Hi @echemusic, Thanks for your feedback. Great news! This is already possible. If you go…

2 months ago

Posted a reply to not work correct, on the site WordPress.org Forums:
Hi @fogovic, Can you elaborate a bit on the issue you're having, and maybe post…

2 months ago

Posted a reply to Not working on Chrome and Firefox, on the site WordPress.org Forums:
Hi @esd-network, Please post in the Support section for this plugin, and include a link…

2 months ago

Posted a reply to FAQ Displaying even if not enabled, on the site WordPress.org Forums:
Hi @ozbutcher78, For the Frequently Asked Questions feature, you will need to disable this via…

2 months ago

Posted a reply to Chat Doesn’t Work, on the site WordPress.org Forums:
Hi @ievavi, I’ve had a look at your website, and the Chat plugin does not…

2 months ago

Posted a reply to Facebook chat plugin doesn’t work., on the site WordPress.org Forums:
Hi @mdsabir07, I was able to connect to your website, and can see that the…

2 months ago

Posted a reply to Why auto-expand?, on the site WordPress.org Forums:
Hi @rankwind, Thanks for your feedback! You can actually configure this in the plugin setup…

2 months ago

Posted a reply to chatbox minimize, on the site WordPress.org Forums:
Hi @gurtene, You can configure this in the plugin set up flow. In the “Customise…

3 months ago

Posted a reply to Facebook chat plugin doesn’t work., on the site WordPress.org Forums:
Hi @mdsabir07, I seem to be unable to load your website at all right now…

3 months ago

Posted a reply to Chat plugin does not show FAQs, on the site WordPress.org Forums:
Hi @kostasvl, Just had a look at your website, and tested your Chat plugin. The…

3 months ago

Posted a reply to Plugin does not work on my website, on the site WordPress.org Forums:
Hi @magikb, Thanks for getting in touch. It looks like your FB Page is not…

3 months ago

Posted a reply to Unable to connect facebook account, on the site WordPress.org Forums:
Thanks for confirming. Would you be able to share the link to the Page (the…

3 months ago

Posted a reply to Unable to connect facebook account, on the site WordPress.org Forums:
Hi @justinericksonart, Thanks for clarifying. Just to confirm, you definitely have an admin role on…

3 months ago

Posted a reply to Unable to connect facebook account, on the site WordPress.org Forums:
Hi @justinericksonart, Can you explain in more detail what you mean by "can't select my…

3 months ago

Posted a reply to Facebook chat plugin doesn’t work., on the site WordPress.org Forums:
I've had a look at your website, and it looks like the code for the…

3 months ago

Posted a reply to Facebook chat plugin doesn’t work., on the site WordPress.org Forums:
Hi @mdsabir07, We actually just released a new version (v2.2) ... about 15 minutes ago.…

3 months ago

Posted a reply to Fail, on the site WordPress.org Forums:
PHP8 issues have been fixed in the latest version (v2.2). Facebook Team

3 months ago

Posted a reply to How can I disable the plugin on mobile?, on the site WordPress.org Forums:
Hi @alexlever17, Yes, you can configure this in the plugin set up flow. In the…

3 months ago

Posted a reply to Facebook chat plugin not after reinstallation, on the site WordPress.org Forums:
Hi @reynell77, I've had a look at your website, and the Chat plugin appears to…

3 months ago

Posted a reply to The fakebook Chat not appearing in my website, on the site WordPress.org Forums:
Hi @rasika150, I've had a look at your website, and the Chat plugin does not…

3 months ago

Posted a reply to Error has occurred when setting up, on the site WordPress.org Forums:
Hi @kdmedia, Would you be able to provide more details about your issue? What error…

3 months ago

Posted a reply to Change the facebook page that chat plugin in messaging through, on the site WordPress.org Forums:
Hi @bdouglassode, In your WordPress admin dashboard, navigate to the "Facebook Chat" settings, and click…

3 months ago

Posted a reply to Warning message in settings (chat not appearing), on the site WordPress.org Forums:
Hi @a2ruedas, Thanks for getting in touch. Sorry to hear you're encountering this error. This…

3 months ago

Posted a reply to Change the facebook page that chat plugin in messaging through, on the site WordPress.org Forums:
Hi @bdouglassode, You can go through the plugin's set up process again to change the…

3 months ago

Posted a reply to FAQs disappearing after 3-4 seconds, on the site WordPress.org Forums:
Hi @timbermill, The issue here is that you've programmed your bot to send an initial…

3 months ago

Posted a reply to Chat still on my page after deletion, on the site WordPress.org Forums:
Hi @valkok, You could provide us with a list, for sure, and we can see…

3 months ago

Posted a reply to FAQs disappearing after 3-4 seconds, on the site WordPress.org Forums:
Hi @timbermill, Interesting... Thanks for providing a URL so we could look into this. I'm…

3 months ago

Posted a reply to How can I disable the plugin on mobile?, on the site WordPress.org Forums:
Hi @alexlever17, From the FAQ: Hope this clarifies, Facebook Team

3 months ago

Posted a reply to FB chat dont work, on the site WordPress.org Forums:
Hi @marcinswiftpay, I can promise you we didn't delete your previous post (we don't have…

3 months ago

Posted a reply to multilingual, on the site WordPress.org Forums:
Hi @crush009, The plugin display language is scoped to a user's Facebook account locale settings.…

3 months ago

Posted a reply to Chat still on my page after deletion, on the site WordPress.org Forums:
Hi @valkok, I can see that the Chat plugin is installed on your website, but…

3 months ago

Posted a reply to Not loading Java Script Problem?, on the site WordPress.org Forums:
Hi @sausti14, I’ve had a look at your website, and the Chat plugin appears to…

3 months ago

Posted a reply to Not showing up desktop site but works on tablet & mobile, on the site WordPress.org Forums:
Hi @javenarius, Doesn't seem to be a way to attach screenshots to forum posts, but…

3 months ago

Posted a reply to Not showing up desktop site but works on tablet & mobile, on the site WordPress.org Forums:
Hi @javenarius, I've opened up the website in my desktop browser (Chrome) and it appears…

3 months ago

Posted a reply to Chatbox not working, on the site WordPress.org Forums:
Hi @lauralea21, The FB Page associated with the Chat plugin is geo-gated. This means that…

3 months ago

Posted a reply to Chat plugin does not show “welcome message” nor FAQs, on the site WordPress.org Forums:
Hi @ivancikjakub, There is currently a known issue where FAQ questions and answers don’t function…

3 months ago

Posted a reply to Chat Not Showing, on the site WordPress.org Forums:
Hi @marvinjunio, The Chat plugin seems to show ok when I open your site :)…

3 months ago