Posted a reply to very annoying, on the site WordPress.org Forums:
I'm sorry to hear that the plugin annoyed you, In what way did you find…

Posted a reply to Let me set page load default to Collapsed state., on the site WordPress.org Forums:
Hi, Thanks for reviewing. There was previously a bug with the prominence setting, and to…

Posted a reply to Messenger Chat not displaying on website, on the site WordPress.org Forums:
Sorry for the inconvenience. The root of the bug was identified last night and a…

Posted a reply to Would not stay minimized, on the site WordPress.org Forums:
Hi, Thank you for the feedback on this! This was due to a bug that…

Posted a reply to Facebook Chat Not Loading in Page, on the site WordPress.org Forums:
unfortunately the plugin cannot load on ip addresses, a domain name is needed.

Posted a reply to Problems with the display of chatbox, on the site WordPress.org Forums:
Hi, thanks for the feedback on this issue. This was a bug in the plugin…

Posted a reply to Refresh when displayed for a few seconds, on the site WordPress.org Forums:
This wasn't immediately reproducible for me, so I will need to look into reproducing this…

Posted a reply to Facebook Chat Won’t Minimize, on the site WordPress.org Forums:
Thank you for bringing this up! This was a bug and should be resolved now.…

Posted a reply to Mesenger not showing on page, on the site WordPress.org Forums:
If you haven't gone to the settings/or getting started and clicked "edit chat plugin" button,…

Posted a reply to bad positioning on page (no float) and no support., on the site WordPress.org Forums:
Thank you for the feedback. When you say "chat icon drops" are you unhappy with…

Posted a reply to Decrease the icon size, on the site WordPress.org Forums:
The account is needed to have conversations, as messages are directed to the inbox of…

Posted a reply to Refresh when displayed for a few seconds, on the site WordPress.org Forums:
Hi Henry, can you provide a link to your site so we can replicate the…

Posted a reply to The following required properties are missing: fb:app_id, on the site WordPress.org Forums:
This is the support forum for the stand alone wordpress facebook chat plugin. The facebook…

Posted a reply to Decrease the icon size, on the site WordPress.org Forums:
Unfortunately there's currently no way to change the icon size. If you haven't already tried,…

Posted a reply to Would be better if it worked for guests also, on the site WordPress.org Forums:
Hi @echemusic, Can you post in the Support section about this, and include the URL…

Posted a reply to Works well for customers, buggy in admin mode, on the site WordPress.org Forums:
Hi @brookie400, Sorry for the persistent review prompt. If you dismiss it, it should go…

Posted a reply to First chat only showed premade questions now it can’t open (bugs in console), on the site WordPress.org Forums:
Hi @runepackwise, It seems like you have some Javascript errors on your site. I would…

Posted a reply to Chat Doesn’t Work, on the site WordPress.org Forums:
Hi @ievavi, I've looked again, but there's no Chat plugin code on your site, so…

Posted a reply to Would be better if it worked for guests also, on the site WordPress.org Forums:
Hi @echemusic, Thanks for your feedback. Great news! This is already possible. If you go…

Posted a reply to not work correct, on the site WordPress.org Forums:
Hi @fogovic, Can you elaborate a bit on the issue you're having, and maybe post…

Posted a reply to Not working on Chrome and Firefox, on the site WordPress.org Forums:
Hi @esd-network, Please post in the Support section for this plugin, and include a link…

Posted a reply to FAQ Displaying even if not enabled, on the site WordPress.org Forums:
Hi @ozbutcher78, For the Frequently Asked Questions feature, you will need to disable this via…

Posted a reply to Chat Doesn’t Work, on the site WordPress.org Forums:
Hi @ievavi, I’ve had a look at your website, and the Chat plugin does not…

Posted a reply to Facebook chat plugin doesn’t work., on the site WordPress.org Forums:
Hi @mdsabir07, I was able to connect to your website, and can see that the…

Posted a reply to Why auto-expand?, on the site WordPress.org Forums:
Hi @rankwind, Thanks for your feedback! You can actually configure this in the plugin setup…

Posted a reply to chatbox minimize, on the site WordPress.org Forums:
Hi @gurtene, You can configure this in the plugin set up flow. In the “Customise…

Posted a reply to Facebook chat plugin doesn’t work., on the site WordPress.org Forums:
Hi @mdsabir07, I seem to be unable to load your website at all right now…

Posted a reply to Chat plugin does not show FAQs, on the site WordPress.org Forums:
Hi @kostasvl, Just had a look at your website, and tested your Chat plugin. The…

Posted a reply to Plugin does not work on my website, on the site WordPress.org Forums:
Hi @magikb, Thanks for getting in touch. It looks like your FB Page is not…

Posted a reply to Unable to connect facebook account, on the site WordPress.org Forums:
Thanks for confirming. Would you be able to share the link to the Page (the…

Posted a reply to Unable to connect facebook account, on the site WordPress.org Forums:
Hi @justinericksonart, Thanks for clarifying. Just to confirm, you definitely have an admin role on…

Posted a reply to Unable to connect facebook account, on the site WordPress.org Forums:
Hi @justinericksonart, Can you explain in more detail what you mean by "can't select my…

Posted a reply to Facebook chat plugin doesn’t work., on the site WordPress.org Forums:
I've had a look at your website, and it looks like the code for the…

Posted a reply to Facebook chat plugin doesn’t work., on the site WordPress.org Forums:
Hi @mdsabir07, We actually just released a new version (v2.2) ... about 15 minutes ago.…

Posted a reply to Fail, on the site WordPress.org Forums:
PHP8 issues have been fixed in the latest version (v2.2). Facebook Team