WordPress.org

Posted a reply to Can’t setup chat plugin, on the site WordPress.org Forums:
Hi, Could you provide us with your website URL and Facebook page where you are…

9 hours ago

Posted a reply to The content you requested cannot be displayed right now, on the site WordPress.org Forums:
Hi @naresh350, Could you retry again and let us know if it works? Else, could…

9 hours ago

Posted a reply to Messenger isn’t working, on the site WordPress.org Forums:
Hi @sahinforu12 , What is your website url where you tried to install the plugin?…

9 hours ago

Posted a reply to Messenger wont close/minimize, on the site WordPress.org Forums:
Hi, The minimize issue has been resolved. Let us know if you are still seeing…

1 day ago

Posted a reply to Messenger wont close/minimize, on the site WordPress.org Forums:
Hi, Thanks for the feedback. We have received similar reports and are currently looking into…

4 days ago

Posted a reply to Please help Messenger customer Chats visual has changed, on the site WordPress.org Forums:
Hi @giosreseli, Thanks for the feedback. We are always testing new product designs and features…

6 days ago

Posted a reply to plugin is not fixed and slows down loading, on the site WordPress.org Forums:
Hi @promocot, What is your website URL? Regards Facebook Team

6 days ago

Posted a reply to plugin is not fixed and slows down loading, on the site WordPress.org Forums:
Hi @promocot, Thanks for the feedback. Could you let us know your website URL so…

6 days ago

Posted a reply to Messenger plugin is activated but not showing on site, on the site WordPress.org Forums:
Hi @onetechway, Thanks for the question. Based on our check, it looks like you manage…

2 weeks ago

Posted a reply to How to remove dropdown options for logged in user?, on the site WordPress.org Forums:
Hi @kumar-vivaan, Thanks for the question. The options on the top right info button is…

2 weeks ago

Posted a reply to Can’t install — This site can’t be reached, on the site WordPress.org Forums:
Hi @jademinx9, Looks like the issue here is on your website not being accessible, not…

2 weeks ago

Posted a reply to Messages go to the FB ‘Done’ folder instead of ‘Main’, on the site WordPress.org Forums:
Hi @andreamlt, It looks like your FB page has previously connected an app that has…

2 weeks ago

Posted a reply to Translation bug for non logged in users, on the site WordPress.org Forums:
Hi @internass, Thanks for providing the website url. When you setup the chat plugin via…

2 weeks ago

Posted a reply to Messages go to the FB ‘Done’ folder instead of ‘Main’, on the site WordPress.org Forums:
Hi, Could you let us know your website url/ Facebook page url so that we…

2 weeks ago

Posted a reply to Request Guest Mode?, on the site WordPress.org Forums:
Hi, Thanks for the question. Guest Mode feature for the Chat Plugin is currently being…

2 weeks ago

Posted a reply to Plugin installs and shows, but messages do not send to page, on the site WordPress.org Forums:
Hi @pritomdip, When you click on the "Customer Chat" options in your admin panel, did…

2 weeks ago

Posted a reply to Plugin installs and shows, but messages do not send to page, on the site WordPress.org Forums:
Hi @pritomdip, Based on our check (https://prnt.sc/tjrzx1), it seems like you don't have the chat…

2 weeks ago

Posted a reply to Add chat function to 1 page, not the entire site., on the site WordPress.org Forums:
Hi, Thanks for the feedback. We will consider adding this customization in the future version…

2 weeks ago

Posted a reply to Add chat function to 1 page, not the entire site., on the site WordPress.org Forums:
Hi, Thanks for the feedback. The Chat plugin is currently applied to all pages by…

2 weeks ago

Posted a reply to Translation bug for non logged in users still persists, on the site WordPress.org Forums:
Hi Karolina, Thanks for the feedback. Could you share your website url where you are…

3 weeks ago

Posted a reply to Translation bug for non logged in users, on the site WordPress.org Forums:
Hi, Thanks for the question. Could you share the website url where you are facing…

3 weeks ago

Posted a reply to “setup customer chat” is not working from chrome browser, on the site WordPress.org Forums:
Hi all, Thanks for the feedback It seems like the issue only happen for select…

3 weeks ago

Posted a reply to Plugin installs and shows, but messages do not send to page, on the site WordPress.org Forums:
Hi, Thanks for the question. Could you share your website URL where you have the…

3 weeks ago

Posted a reply to Clicking button leads to broken link, on the site WordPress.org Forums:
Hi, Thanks for the questions. It seems like there are two separate issues in this…

3 weeks ago

Posted a reply to I can’t remove the plugin, on the site WordPress.org Forums:
Hi, Thanks for the question. As uninstall steps are generic on WordPress platform, you can…

3 weeks ago

Posted a reply to Add option to set ref for webhook, on the site WordPress.org Forums:
Hi Albert, Thanks for the feedback. Currently the setup tool doesn't have an option to…

3 weeks ago

Posted a reply to what about the GDPR? what should I do?, on the site WordPress.org Forums:
Hi, Thanks for the question. You can find more details on Facebook GDPR details at…

3 weeks ago

Posted a reply to Live Chat Bubble Not Showing On Page, on the site WordPress.org Forums:
Hi, Usually when the plugin doesn't render, it could be due any of the following…

3 weeks ago

Posted a reply to Disable on all WooCommerce-related pages?, on the site WordPress.org Forums:
Hi, Thanks for the question. The Chat Plugin currently doesn't have the option to hide…

3 weeks ago

Posted a reply to fb chat + elementor error on mobile, on the site WordPress.org Forums:
Hi, Could you share some screencast where you can show the "reloads"? Also, what mobile…

3 weeks ago

Posted a reply to Disabling the Persistent Menu, on the site WordPress.org Forums:
Hi, You will have to make an API call to disable the persistent menu. To…

3 weeks ago

Posted a reply to There was a problem saving your changes. Please try again., on the site WordPress.org Forums:
Hi, Thanks for the feedback. I've just tested your website and the plugin does seem…

3 weeks ago

Posted a reply to Hide the messenger on mobile, on the site WordPress.org Forums:
Hi, You will need to directly modify the WordPress code and add a custom css…

3 weeks ago

Posted a reply to plugin not shown in website, on the site WordPress.org Forums:
Hi, Thanks for the feedback. Could you let us know which plugin you are using…

3 weeks ago

Posted a reply to [NSFW] Setting guest user custorm messenger, on the site WordPress.org Forums:
Hi, Guest mode is currently being rolled out to select pages. If you don't see…

3 weeks ago

Posted a reply to Not customizable in any way, buggy., on the site WordPress.org Forums:
Hi Adrian, Thanks for the feedback. We currently support some customization via direct code changes.…

3 weeks ago

Posted a reply to Works well, on the site WordPress.org Forums:
Thanks for the feedback. Regards Facebook Team

3 weeks ago

Posted a reply to no customization possible, on the site WordPress.org Forums:
Hi Razmi, Thanks for the feedback. We do support some advance customization that you can…

3 weeks ago

Posted a reply to Not very reliable, on the site WordPress.org Forums:
Hi, Could you share the website URL where you install the plugin so we can…

3 weeks ago

Posted a reply to kinda buggy, on the site WordPress.org Forums:
Hi, Thanks for the feedback. Could you share the website URL where you installed the…

3 weeks ago

Posted a reply to Doesn’t work anymore, on the site WordPress.org Forums:
Hi Samuel, Could you share more details about the issue you are facing lately so…

3 weeks ago

Posted a reply to So bad, on the site WordPress.org Forums:
Hi, Thanks for the feedback. We do support more advance customization. For more details on…

3 weeks ago

Posted a reply to This plugin is Half Baked, on the site WordPress.org Forums:
Hi, Thanks for the feedback. Could you share the website URL where this plugin is…

3 weeks ago

Posted a reply to Can’t uninstall the plugin, on the site WordPress.org Forums:
Hi, Sorry to hear about your experience. Could you share the error that you are…

3 weeks ago

Posted a reply to No technical support, on the site WordPress.org Forums:
Hi Edward, Thanks for the feedback. Could you share more details so we can take…

3 weeks ago

Posted a reply to Can’t uninstall, on the site WordPress.org Forums:
Hi, Thanks for the feedback. Could you share the steps that you have followed to…

3 weeks ago

Posted a reply to customization not available, on the site WordPress.org Forums:
Hi, Thanks for the feedback. Could you share more details on the buggy system so…

3 weeks ago

Posted a reply to Doesn’t work, wasted my time, on the site WordPress.org Forums:
Hi, Thanks for the feedback. Could you let us know the buggy issue you are…

3 weeks ago