WordPress.org

Posted a reply to The plugin is not owrking “attention”, on the site WordPress.org Forums:
Hi, Thanks for reaching out! That "attention is to make sure you do activate the…

2 weeks ago

Posted a reply to Missing Plugin Asset Error, on the site WordPress.org Forums:
Hi, Thanks for flagging this. We have just update the path. Please download the latest…

1 month ago

Posted a reply to Error managing settings, on the site WordPress.org Forums:
Hello, Thanks for reaching out. I am sorry that I cannot reproduce the issue. And…

1 month ago

Posted a reply to Request to add Gravity Forms support, on the site WordPress.org Forums:
Hello, Thanks for the suggestion. We will take your input and prioritize the plugins we…

1 month ago

Posted a reply to Doesn’t trigger WooCommerce events, on the site WordPress.org Forums:
Hello, Thanks for reaching out!. Currently this plugin does not support lower funnel events for…

1 month ago

Posted a reply to Pixel Code reverts back to the old code, on the site WordPress.org Forums:
marking the ticket as resolved if there is no further question. Thanks!

1 month ago

Posted a reply to Who’s doing the dev here ? You renamed your plugin and it deactivated on my site, on the site WordPress.org Forums:
The changes have been reverted. marketing the ticket resolved now.

1 month ago

Posted a reply to Error on activation, on the site WordPress.org Forums:
Hi, thanks for the feedback! The issue should be resolved. Please update to the latest…

2 months ago

Posted a reply to Events not triggering, on the site WordPress.org Forums:
As NightL mentioned, please check if the plugin was deactivated due to the previous update.…

2 months ago

Posted a reply to Who’s doing the dev here ? You renamed your plugin and it deactivated on my site, on the site WordPress.org Forums:
Sorry for the inconvenience caused. We noticed the previous update deactivated the plugin and we…

2 months ago

Posted a reply to Pixel Code reverts back to the old code, on the site WordPress.org Forums:
Hi, we have just updated the plugin to revert the file name we used to…

2 months ago

Posted a reply to Fatal error on activation, on the site WordPress.org Forums:
Hi, we have just updated the plugin to revert the file name we used to…

2 months ago

Posted a reply to Tags incorrectly setup in SVN, on the site WordPress.org Forums:
Hi, we have just updated the plugin to revert the file name we used to…

2 months ago

Posted a reply to Who’s doing the dev here ? You renamed your plugin and it deactivated on my site, on the site WordPress.org Forums:
Hi, we have updated the plugin again to revert the file name. Please reactivate the…

2 months ago

Posted a reply to Who’s doing the dev here ? You renamed your plugin and it deactivated on my site, on the site WordPress.org Forums:
Thanks for the screen cap and flagging this to us! It is unfortunate that the…

2 months ago

Posted a reply to Pixel Code reverts back to the old code, on the site WordPress.org Forums:
Hi, are you using any cache that blocking the update / display? On the other…

2 months ago

Posted a reply to Who’s doing the dev here ? You renamed your plugin and it deactivated on my site, on the site WordPress.org Forums:
Hi, sorry to hear that and also for the inconvenience caused. We upgrade the plugin…

2 months ago

Posted a reply to Fatal error on activation, on the site WordPress.org Forums:
Hi, we updated the plugin such that we are now also supporting php 5.3 onwards.…

2 months ago

Posted a reply to Pixel Code reverts back to the old code, on the site WordPress.org Forums:
Hi, did you hit "Save Changes" after edited the pixel id? And after hitting the…

2 months ago

Posted a reply to Pixel Code reverts back to the old code, on the site WordPress.org Forums:
Hi, thank you for contacting us. We have recently updated the plugin, please upgrade to…

2 months ago

Posted a reply to Tags incorrectly setup in SVN, on the site WordPress.org Forums:
Glad to help. Thanks!

2 months ago

Posted a reply to Fatal error on activation, on the site WordPress.org Forums:
Hi, thank you for contacting us. This plugin supports PHP version 5.6 onwards while that…

2 months ago

Posted a reply to Tags incorrectly setup in SVN, on the site WordPress.org Forums:
Hi, Thank you for contacting us and sorry for all the inconveniences. We have updated…

2 months ago

Posted a reply to soon it will be removed?, on the site WordPress.org Forums:
Hi auludag, The message should be fixed now. The correct URL is https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/sdk We will…

3 months ago

Posted a reply to Console error regarding SDK, on the site WordPress.org Forums:
Hi andreeapomirleanu, The message should be fixed now. The correct URL is https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/sdk We will…

3 months ago

Posted a reply to Error message, on the site WordPress.org Forums:
Hi @themealkitreview + @ranabilalinfo, We are looking into this issue right now. Although we cannot…

3 months ago

Posted a reply to Messenger Customer Chat, on the site WordPress.org Forums:
Hi leonava20, We don't have that functionality with the Messenger customer chat plugin. It automatically…

3 months ago

Posted a reply to Can’t close the chat, on the site WordPress.org Forums:
Hi hellfiremichi, We seem to have found why it is not working. We need your…

3 months ago

Posted a reply to Repetitive loop with blank screen and “Done” button on mobile, on the site WordPress.org Forums:
Hi vtography, Thank you for reporting this issue. The team is aware of the issue…

3 months ago

Posted a reply to Unable to Log In to Messenger, on the site WordPress.org Forums:
Hi justjo, We have a fix coming that might help the issue you are running…

3 months ago

Posted a reply to Messenger Customer Chat, on the site WordPress.org Forums:
Hi simonlown, Our apologies you are running into this issue. Can you do a screen…

3 months ago

Posted a reply to Cant disable!!, on the site WordPress.org Forums:
Hi damoheats, In the settings page, if you uncheck 'Enabled' and click 'Save Changes' the…

3 months ago

Posted a reply to Add a delay before Messenger becomes visible, on the site WordPress.org Forums:
Hianvilhouse, Looking more deeply into this, we actually have an attribute that you can add…

3 months ago

Posted a reply to Does the messenger chat indicate when there’s someone available?, on the site WordPress.org Forums:
Hi! Great suggestion. We don't currently have this feature but a workaround is to configure…

3 months ago

Posted a reply to Add a delay before Messenger becomes visible, on the site WordPress.org Forums:
Hi anvilhouse, Unfortunately, this is not a feature that is supported right now. We've put…

3 months ago

Posted a reply to Error message, on the site WordPress.org Forums:
Hi All, Our apologies you are running into this issue. Can one of you do…

3 months ago

Posted a reply to Can’t close the chat, on the site WordPress.org Forums:
Hi hellfiremichi, Thank you for reporting this issue. We have informed the Messenger team of…

4 months ago

Posted a reply to change position, on the site WordPress.org Forums:
Hi There, We currently do not supporting moving the plugin. Others have played around with…

4 months ago

Posted a reply to This messegae didn’t get delivered, on the site WordPress.org Forums:
Marking this as resolved. If it is still an issue, please reopen or create a…

4 months ago

Posted a reply to Unable to Log In to Messenger, on the site WordPress.org Forums:
This is super helpful. A few more follow up questions: - The Messenger customer chat…

4 months ago