WordPress.org

Posted a reply to Clear cart (error “The deposit amount is already provided”), on the site WordPress.org Forums:
Hi @code44, I'm not aware of the Quick Donation plugin and that error message doesn't…

2 days ago

Posted a reply to Worst plugin ever, on the site WordPress.org Forums:
Hi @armalena, Thanks so much for posting back here with a bit more feedback. I…

3 months ago

Posted a reply to Worst plugin ever, on the site WordPress.org Forums:
Hi @armalena, I’m the lead developer for Charitable. I’m so sorry to hear you’ve encountered…

3 months ago

Posted a reply to Filter Donor Stats using a custom field, on the site WordPress.org Forums:
Hi @jb0591, I'm a little confused by what you mean. Could you post a link…

3 months ago

Posted a reply to Country is missing, on the site WordPress.org Forums:
Hi @ckov1, Countries and currencies can both be added using code. Which country/currency are you…

3 months ago

Posted a reply to Venmo Integration, on the site WordPress.org Forums:
Hi @adcreatorsmena, Yes, you can accept Venmo payments with our Braintree integration: https://www.wpcharitable.com/extensions/charitable-braintree/ Cheers, Eric

3 months ago

Posted a reply to Cancel, on the site WordPress.org Forums:
Hi @totalcrowdfunding, Could you please email us via https://www.wpcharitable.com/support/ with the email address you used…

4 months ago

Posted a reply to Shortcode for quick campaign donation, on the site WordPress.org Forums:
Hi @mychildren2020, There is no built-in shortcode for this I'm afraid. We're working on providing…

5 months ago

Posted a reply to Dashboard Reporting, on the site WordPress.org Forums:
Hi @blair08, Charitable doesn't have an extensive reporting feature. However, it's possible to download a…

6 months ago

Posted a reply to Woocommerce Checkout, on the site WordPress.org Forums:
Hi @blair08, There is no WooCommerce Checkout integration available for Charitable I'm afraid. Cheers, Eric

6 months ago

Posted a reply to Adminbar, on the site WordPress.org Forums:
Nice work Vishal!

6 months ago

Posted a reply to Record Offline Donations, on the site WordPress.org Forums:
Hi @rosbiffer, Ah, seems like all the support requests we received had it as .com,…

7 months ago

Posted a reply to Record Offline Donations, on the site WordPress.org Forums:
Hi @rosbiffer, I've sent these emails to web@p....together.com (leaving that partially empty to avoid spammers…

7 months ago

Posted a reply to Still supported?, on the site WordPress.org Forums:
Hi @rosbiffer, I've marked this as resolved since I was able to find your name/email…

7 months ago

Posted a reply to Adjust Campaign Export Fields, on the site WordPress.org Forums:
Hi @fceadmin, The best way to add a field to the Campaigns export is with…

7 months ago

Posted a reply to Record Offline Donations, on the site WordPress.org Forums:
Hi @rosbiffer, I see you sent this through our support form as well. My colleague…

7 months ago

Posted a reply to Recipient field missing, on the site WordPress.org Forums:
Hi @jaswinder1232, This sounds like an issue related to Charitable Ambassadors. If you’re still having…

7 months ago

Posted a reply to Still supported?, on the site WordPress.org Forums:
Hi @rosbiffer, Yes, we do actively support Charitable and we respond to most emails within…

7 months ago

Posted a reply to Change Address Field, on the site WordPress.org Forums:
Hi @blair08, For the label, try this: $field->set( 'donation_form', 'label', 'Complete Address' ); If that…

7 months ago

Posted a reply to Donors number count not updating, on the site WordPress.org Forums:
Hi Blair, Yes, the core Charitable plugin will work fine and will continue working normally…

7 months ago

Posted a reply to Donors number count not updating, on the site WordPress.org Forums:
Hi @blair08, There are a few things that could be happening. First, could you try…

7 months ago

Posted a reply to FRAME, on the site WordPress.org Forums:
Hi @octoberslist, That's a theme on ThemeForest. You'll need to reach out to their support:…

8 months ago

Posted a reply to Plugin, on the site WordPress.org Forums:
Hi @octoberslist, This sounds like the same question you asked in your other message. I…

8 months ago

Posted a reply to FRAME, on the site WordPress.org Forums:
Hi @octoberslist, This sounds like a theme-specific question. Could you ask the support for the…

8 months ago

Posted a reply to Custom Campaign Name to Payment Gateway, on the site WordPress.org Forums:
Hi @skinniyah, Ah, that's not an integration that is managed by us, so I'm not…

8 months ago

Posted a reply to Charitable Designer not showing up in sidebar, on the site WordPress.org Forums:
Hi @girouardmichellee, I'm going to mark this as resolved for now since I haven't heard…

8 months ago

Posted a reply to WordPress Widgets no longer working after WP 5.5 upgrade, on the site WordPress.org Forums:
Hey @kzeni and @swmarlow, We released an update today that fixes a couple Javascript-related issues…

8 months ago

Posted a reply to Custom Campaign Name to Payment Gateway, on the site WordPress.org Forums:
Hi @skinniyah, That should be possible. Which payment gateway are you using? Cheers, Eric

8 months ago

Posted a reply to A great plugin with fantastic support, on the site WordPress.org Forums:
Thanks @jdickey1 — what an awesome review! So glad you're enjoying Charitable. :) Cheers Eric

8 months ago

Posted a reply to new campaign creation, on the site WordPress.org Forums:
Hi @jainawordpress123, Sorry for taking a while to get back to you about this. Campaigns…

8 months ago

Posted a reply to Charitable Designer not showing up in sidebar, on the site WordPress.org Forums:
Hi @girouardmichellee, Were you able to resolve this issue with Tiny Giant Studios? Cheers, Eric

8 months ago

Posted a reply to Payment ID does not show in email, on the site WordPress.org Forums:
Hi @zefrem23, Since I haven't heard back from you I have marked this as resolved,…

8 months ago

Posted a reply to WordPress Widgets no longer working after WP 5.5 upgrade, on the site WordPress.org Forums:
Hi @swmarlow, Sorry to hear you're getting errors with widgets. I haven't been able to…

8 months ago

Posted a reply to Charitable Designer not showing up in sidebar, on the site WordPress.org Forums:
Hi @girouardmichellee, It sounds like this might be an issue with the Charitable Designer extension.…

8 months ago

Posted a reply to Works great, better than donorbox, on the site WordPress.org Forums:
Hi Frank, I would suggest using a child theme. This will at least allow you…

10 months ago

Posted a reply to Did not work with most themes, on the site WordPress.org Forums:
Hi Frank, These errors all seem to be stemming from your theme, or the plugins…

10 months ago

Posted a reply to Did not work with most themes, on the site WordPress.org Forums:
Hey @terra3110, I appreciate you changing your rating, but would still love to help resolve…

10 months ago

Posted a reply to Did not work with most themes, on the site WordPress.org Forums:
Hi @terra3110, Really sorry to hear you encountered problems with Charitable! Which themes did you…

10 months ago

Posted a reply to Payment ID does not show in email, on the site WordPress.org Forums:
Hi @zefrem23, Sorry for the delay in getting back to you. The shortcode looks fine.…

10 months ago

Posted a reply to Can’t translate some string, on the site WordPress.org Forums:
Hi @sannadigital, Those bits are part of the Born to Give theme — check the…

10 months ago