Profiles

Posted a reply to Subscriber Notifications & Social Links, on the site WordPress.org Forums:
Hi @nath2310 👋 There are two approaches you can take:1. Add the buttons back to…

Posted a reply to Subscriber Notifications & Social Links, on the site WordPress.org Forums:
Hi @nath2310 👋 It sounds like you might have individual buttons in the Success view,…

Posted a reply to Subscriber Notifications & Social Links, on the site WordPress.org Forums:
Hi @nath2310 👋 Ah, for the individual social buttons, you can delete any individual one…

Posted a reply to Subscriber Notifications & Social Links, on the site WordPress.org Forums:
Hi @nath2310 👋 No restriction on removing block elements from the builder. Just hover over…

Posted a reply to Subscriber Notifications & Social Links, on the site WordPress.org Forums:
Hi @nath2310 👋 If you have Monster Leads connected to your individual campaign(s) you can…

Posted a reply to OptinMonster embed code not working on a site managed with Typepad account, on the site WordPress.org Forums:
Hi @valuechord 👋 Great, I see your message was received by our team who will…

Posted a reply to OptinMonster embed code not working on a site managed with Typepad account, on the site WordPress.org Forums:
Hello @valuechord 👋 If you watch through to the end of the screencast, you'll see…

Posted a reply to OptinMonster embed code not working on a site managed with Typepad account, on the site WordPress.org Forums:
Hi @valuechord Thank you for sharing those images. Please follow the exact steps demonstrated in…

Posted a reply to Fullscreen does not work, on the site WordPress.org Forums:
Great, thank you! I see that campaign is now published to the site, but the…

Posted a reply to OptinMonster embed code not working on a site managed with Typepad account, on the site WordPress.org Forums:
Hi @valuechord 👋 They are still not loading, from the URLs it looks like they…

Posted a reply to OptinMonster embed code not working on a site managed with Typepad account, on the site WordPress.org Forums:
Hi @valuechord, The images are broken in your reply, can you repost them?

Posted a reply to Installed itself??, on the site WordPress.org Forums:
Hi @luclatulippe 👋 It is possible for themes and plugins to automatically install other plugins…

Posted a reply to OptinMonster embed code not working on a site managed with Typepad account, on the site WordPress.org Forums:
Hi @valuechord 👋 Would you submit a support ticket through your OptinMonster account to our…

Posted a reply to Unauthorised automatic charge, on the site WordPress.org Forums:
Hi @manuelbe 👋 I've replied directly to your main thread, if you can keep replies…

Posted a reply to Unauthorized automatic charge, on the site WordPress.org Forums:
Hi @manuelbe 👋 Thank you for the quick feedback, it sounds like you may have…

Posted a reply to Unauthorized automatic charge, on the site WordPress.org Forums:
Hi @manuelbe 👋 My sincere apologies for any frustration the auto-upgrade of your account caused.…

Posted a reply to 400 error on OM rest API, on the site WordPress.org Forums:
Hello @floadrmd 👋 So glad I could help! I'd like to reassure you that the…

Posted a reply to 400 error on OM rest API, on the site WordPress.org Forums:
Hello @floadrmd 👋 If your security policy is preventing the plugin from connecting and you…

Posted a reply to Popup not displayed, on the site WordPress.org Forums:
Hi @connectlabz 👋 I'm seeing the campaign appear normally like this: https://a.supportally.com/i/bCBhEE It's likely that…

Posted a reply to After Subscribing to OptinMonster account is suspended, on the site WordPress.org Forums:
@sausband I'm so sorry, our team is working to address this issue to prevent it…

Posted a reply to Fullscreen does not work, on the site WordPress.org Forums:
Can you confirm the ID of the campaign? You can locate that from the Campaigns…

Posted a reply to After Subscribing to OptinMonster account is suspended, on the site WordPress.org Forums:
Hi @galnut, Certainly, I've opened a support ticket and you should see an email related…

Posted a reply to After Subscribing to OptinMonster account is suspended, on the site WordPress.org Forums:
Hello @galnut 👋 Would you submit an email to us through our contact page at…

Posted a reply to floating bar does not load on visitors from google, on the site WordPress.org Forums:
Hi @alexgavrish 👋 I'm not seeing this campaign embedded on the site yet. Would you…

Posted a reply to Unauthorised automatic charge, on the site WordPress.org Forums:
Hello @lopesctba 👋 Will you please reach out to our support team directly, we are…

Posted a reply to Popup not showing up, on the site WordPress.org Forums:
Hi @proteusmdm 👋 Would you try testing from a brand new Incognito Window? I'm seeing…

Posted a reply to Fullscreen does not work, on the site WordPress.org Forums:
Hello @fensterprojekt 👋 Would you be sure to publish the campaign through the OptinMonster WordPress…

Posted a reply to Inline banner doesn’t show up, on the site WordPress.org Forums:
Hello @diet2025 👋 This issue is happening because the Cross-Origin Resource Sharing (CORS) settings of…

Posted a reply to Campaign Not Displaying – Container Missing Error, on the site WordPress.org Forums:
Hi @cre8floor 👋 Will you check the campaign appearance now from a new Incognito window,…

Posted a reply to Pop Up Not Showing, on the site WordPress.org Forums:
Hi @nerdoutapp 👋 Would you test using a brand new Incognito window in case you…

Posted a reply to Embed code or plugin?, on the site WordPress.org Forums:
Hi @ph59 Fantastic, thank you for the update! Yes/No campaigns are a paid feature included…

Posted a reply to Embed code or plugin?, on the site WordPress.org Forums:
Awesome, thank you! It looks like you have Redis caching enabled on your site; would…

Posted a reply to Embed code or plugin?, on the site WordPress.org Forums:
@ph59 Could you share the URL to the site where this is happening? Thanks!

Posted a reply to Embed code or plugin?, on the site WordPress.org Forums:
Hi @ph59 👋 Would you try this: Navigate to the WordPress admin > OptinMonster >…

Posted a reply to popup not showing, on the site WordPress.org Forums:
Hi @primexcalibur Just following up on this, did that link in a major browser work…

Posted a reply to popup not showing, on the site WordPress.org Forums:
Hi @primexcalibur 👋 Thank you for those details. Would you try using this test URL…

Posted a reply to popup not showing, on the site WordPress.org Forums:
Hi @primexcalibur 👋 I'm seeing the campaign appear like this: https://a.supportally.com/i/2n8V1T Would you try clearing…

Posted a reply to Can’t figure out a lead magnet, on the site WordPress.org Forums:
Hi @thegedguru 👋 I'm afraid we do not provide telephone support at this time. For…

Posted a reply to I have never took the time to write a review on plugins, but this…, on the site WordPress.org Forums:
Hello @capturefour 👋 It sounds like you may have customized one view of your campaign,…

Posted a reply to Popup not showing up, on the site WordPress.org Forums:
Hi @willthaas Great, thanks for confirming! I'm seeing the campaign appear like this: https://a.supportally.com/i/ewiRDY Would…

Posted a reply to Popup not showing up, on the site WordPress.org Forums:
Hi @willthaas 👋 Would you check two things: That the campaign is published in the…

Posted a reply to Great Marketing tool, on the site WordPress.org Forums:
Hi @wolfgangz 👋 Thank you for your fantastic review! We're delighted to hear that OptinMonster's…

Posted a reply to Popup now showing, on the site WordPress.org Forums:
Hi @jodiegriffiths 👋 Just following up on this.

Posted a reply to Popup not showing, on the site WordPress.org Forums:
Hi @corchen20 👋 I'm seeing the campaign appear normally. Would you be sure to test…

Posted a reply to Popup now showing, on the site WordPress.org Forums:
Thanks for confirming! I'm now seeing the campaign embed code output to the page source…

Posted a reply to Campaign not displaying – “The container was missing” error, on the site WordPress.org Forums:
Awesome, glad to hear!

Posted a reply to Popup now showing, on the site WordPress.org Forums:
Hi @jodiegriffiths 👋 I'm not yet seeing OptinMonster embedded in the page source of your…

Posted a reply to Campaign not displaying – “The container was missing” error, on the site WordPress.org Forums:
Hi @joinbee 👋 Would you try checking again from a brand new Incognito window and…

Posted a reply to Container is missong, on the site WordPress.org Forums:
Hello @wewds1 👋 Would you try clearing your browser's cookies? The campaign is appearing normally…

Posted a reply to Javascript error, on the site WordPress.org Forums:
Hi @jjangbi 👋 Would you simply rename the Yes/No View in your campaign to something…