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Erica Franz

Web Developer & Strategist at Fat Pony

@ericakfranz San Diego, CA joined Oct 2014

fatpony.me github.com/ericakfranz Slack: @ericakfranz

    Bio

    I’m Erica — I’ve been building websites since 1998 and working in WordPress since 2005. I do custom WordPress and Shopify development for small business owners: plugin development, WCAG 2.x AA/AAA accessibility audits, PageSpeed optimization, technical SEO setup, and the DNS and email configuration nobody else wants to touch. I’m a plugin author and have worked with the Awesome Motive plugin suites since 2014. Currently accepting new clients.

    Interests

    painting, hiking, writing, creative problem solving

    WordPress Origin Story

    During an equestrian apprenticeship, it was a requirement that we keep a public journal of the work we were doing and learning. I chose to use WordPress, and was hooked.

    Badges

    CODE
    1 badge
    Plugin Developer
    PRACTICE
    1 badge
    Support Contributor '26

    Current Job

    Web Developer & Strategist
    Mar 2006 – Present
    Fat Pony · Freelance
    I build and manage websites for incredible individuals and small businesses. Front-end and back-end development work, pagespeed, accessibility, domain and email management. I have 12 years experience in the Digital Marketing space working previously at OptinMonster full-time helping customers optimize lead capture and email marketing.

    Job History

    Customer Success Manager
    Aug 2023 – Aug 2026
    OptinMonster / Awesome Motive, Inc · Full-time
    Technical Support Specialist
    Nov 2014 – Aug 2023
    OptinMonster / Awesome Motive, Inc · Full-time

    Recent impact

    Score weights high-impact work (commits, releases, approved translations, props) at 3x routine activity.

    Last 30 days
    5contributions
    high4
    medium1
    score13
    Last 90 days
    19contributions
    high4
    medium15
    score27
    Last 12 months
    93contributions
    high4
    medium89
    score101

    Contributions

    Type
    August 2026
    Aug 28 Fri · 22:14
    Plugins high
    Committed [3670968] to Plugins SVN:
    Compatibility update, tested up to WP 7.1.0
    Aug 28 Fri · 22:09
    Plugins high
    Committed [3670963] to Plugins SVN:
    Compatibility update, tested up to WP 7.1.0
    Aug 28 Fri · 22:07
    Plugins high
    Committed [3670958] to Plugins SVN:
    Compatibility update, tested up to WP 7.1.0
    Aug 28 Fri · 21:51
    Plugins high
    Committed [3670953] to Plugins SVN:
    Compatibility update, tested up to WP 7.1.0
    Aug 21 Fri · 19:17
    Forums med
    Posted a reply to [Popup Builder & Popup Maker for WordPress – OptinMonster Email Marketing and Lead Generation] Another Great Review, on the site WordPress.org Forums:
    Hi @kaydiandesign 👋 Thanks for taking the time to leave a 5-star rating for OptinMonster!…
    July 2026
    Jul 29 Wed · 16:26
    Forums med
    Posted a reply to [Popup Builder & Popup Maker for WordPress – OptinMonster Email Marketing and Lead Generation] Wrong digital product licensed, on the site WordPress.org Forums:
    Hi @krtvrr 👋 Thank you so much for taking the time share your positive experience.…
    Jul 17 Fri · 14:47
    Forums med
    Posted a reply to [Popup Builder & Popup Maker for WordPress – OptinMonster Email Marketing and Lead Generation] I’m not receiving the e-mail with the data from the form, on the site WordPress.org Forums:
    Hi @raqueltasilva 👋 Will you reach out to us directly for assistance here: https://optinmonster.com/contact-us/?openForm=1
    Jul 16 Thu · 17:25
    Forums med
    Posted a reply to I’m using another e-mail address to access the OptinMonster, on the site WordPress.org Forums:
    Hello @raqueltasilva 👋 Great, I'm seeing the campaign appear on the homepage of your site…
    Jul 15 Wed · 18:45
    Forums med
    Posted a reply to I’m using another e-mail address to access the OptinMonster, on the site WordPress.org Forums:
    Apologies mod, you're right, I should have worded my response better. 🙏 @raqueltasilva if you…
    Jul 15 Wed · 18:18
    Forums med
    Posted a reply to I’m using another e-mail address to access the OptinMonster, on the site WordPress.org Forums:
    If you navigate to the WordPress admin > OptinMonster > Settings screen, which email address…