Erica Franz
@ericakfranz on WordPress.org and Slack
Bio
Interests
- Member Since: October 26th, 2014
- Location: San Diego, CA
- Website: fatpony.me
- GitHub: ericakfranz
- Job Title: Customer Success Manager
- Employer: OptinMonster
Contribution History
Erica Franz’s badges:- Plugin Developer
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Posted a reply to Detach a site from my optin monster account, on the site WordPress.org Forums:
Hi @shajiakhan 👋 Yes, you can delete the site from your account following our guide… -
Posted a reply to Account Suspended after signing up for PRO / $37 Card was charged, on the site WordPress.org Forums:
Hi @davidmunozhhcc 👋 Please reach out to us directly here so we can directly assist you with… -
Posted a reply to Popup Saved not Showing, on the site WordPress.org Forums:
Hi @jasontoddmayhew 👋 Just following up on this. If we can assist with anything else… -
Posted a reply to I would like to update, but…, on the site WordPress.org Forums:
Hi @frankrsd 👋 I'm so sorry to hear you're experiencing some roadblocks to getting started!… -
Posted a reply to Account Suspended after upgrading plan, on the site WordPress.org Forums:
Hi @neayelie, Please reach out to us directly here so we can directly assist you with your… -
Posted a reply to Campaign Popup Not Showing, on the site WordPress.org Forums:
Hi @davefrank 👋 It looks like the campaign may not yet be published within the… -
Posted a reply to Popup Saved not Showing, on the site WordPress.org Forums:
Hi @jasontoddmayhew 👋 Will you check that you're editing the same campaign view that is… -
Posted a reply to My popups are not showing, on the site WordPress.org Forums:
Hi @lexi2665, Looks like you might be all set for now, if we can further… -
Posted a reply to awful, on the site WordPress.org Forums:
Hi @shevchenkodmytro 👋 Thanks for writing in and sharing your feedback. You’re right, all our… -
Posted a reply to My popups are not showing, on the site WordPress.org Forums:
Hi @lexi2665 👋 My apologies, the draft I wrote previously doesn't appear to have gone… -
Posted a reply to one of the 2 pop ups i have doesnt show up, on the site WordPress.org Forums:
Hi @alexbrinken 👋 Publishing any popup type campaign (Lightbox, Fullscreen, Floating Bar, Slide-in) will result… -
Posted a reply to Free account, on the site WordPress.org Forums:
Hi @greekpete1 👋 Yes! You'll be able to create a simple popup with our Free… -
Posted a reply to MonsterInsights Coupon Not Working, on the site WordPress.org Forums:
Hi @scottpfeiffer, Looks like you're all set for now but please reach back out if… -
Posted a reply to MonsterInsights Coupon Not Working, on the site WordPress.org Forums:
Hey @scottpfeiffer 👋 Just following up to see if we can still help? -
Posted a reply to MonsterInsights Coupon Not Working, on the site WordPress.org Forums:
Hi @scottpfeiffer 👋 Can you provide additional details of what isn't working as expected for… -
Posted a reply to Lead Verification Add on, on the site WordPress.org Forums:
@sofiagrijalvo Could you please reach out to us at support@optinmonster.com, our billing team can help… -
Posted a reply to Subscribers not transferring to Mailchimp, on the site WordPress.org Forums:
Awesome! I'm so glad I could help! Have a great week ahead 😃 -
Posted a reply to Subscribers not transferring to Mailchimp, on the site WordPress.org Forums:
Hi @coloradocatholics , Great! That error indicates you have Merge fields in Mailchimp set to… -
Posted a reply to Subscribers not transferring to Mailchimp, on the site WordPress.org Forums:
Hi @coloradocatholics 👋 Will you use the Live Site Inspector tool, make a test submission… -
Posted a reply to Very annoying, on the site WordPress.org Forums:
@mistaaaaaaaake We're sorry to hear about your experience with OptinMonster and the unwanted messages you… -
Posted a reply to Great Marketing Plugin, on the site WordPress.org Forums:
We're delighted to hear that you're satisfied with our plugin, integrations, and support. Our team… -
Posted a reply to Embed code detected on the website, but the page widget did not load correctly, on the site WordPress.org Forums:
Hello @rushwayc Did those resolve the issue for you? -
Posted a reply to Great for Scheduling Campaigns, on the site WordPress.org Forums:
I'm so glad to hear that OptinMonster has become an essential tool for scheduling your… -
Posted a reply to Account Suspended after upgrading plan, on the site WordPress.org Forums:
Hi @catnap , My apologies, will you select the "Share Your Question" option, that will… -
Posted a reply to Account Suspended after upgrading plan, on the site WordPress.org Forums:
Hi @catnap 👋 Please reach out to us directly here so we can directly assist… -
Posted a reply to The best to do lead magnets, on the site WordPress.org Forums:
Hi @aldobc1 👋 Thanks so much for your positive review! We're super excited to hear… -
Posted a reply to watch out, on the site WordPress.org Forums:
Hi @masalakcn 👋 We appreciate you taking the time to share your concerns. At OptinMonster,… -
Posted a reply to Fake free account, on the site WordPress.org Forums:
Hi @webde5igner 👋 Thanks for writing in and sharing your feedback. You’re right, all our… -
Posted a reply to “Your account is expired” after upgrading from free version to plus, on the site WordPress.org Forums:
Hi @ronneil Yes, if you'll submit the general contact form to us we can help:… -
Posted a reply to “Your account is expired” after upgrading from free version to plus, on the site WordPress.org Forums:
Hi @ronneil 👋 Would you please reach out to our support team directly so we… -
Posted a reply to HOW CAN WE REQUEST AN URGENT REFUND?, on the site WordPress.org Forums:
Hi @consumib,Please reach out to our support team here at support@optinmonster.com, who can best assist you… -
Posted a reply to Popup persists after removing OptinMonster, on the site WordPress.org Forums:
Hi @fellene 👋 I'm not seeing any popups on your site, and checking the code… -
Posted a reply to Easy to setup, on the site WordPress.org Forums:
Hi @salhiary 👋 Thank you so much for the kind words! We're thrilled to hear… -
Posted a reply to Requires a credit card even for the free version, on the site WordPress.org Forums:
Hi @emmaevolving 👋 Thanks for writing in and sharing your feedback. You’re right, all our… -
Posted a reply to Latest update failed, on the site WordPress.org Forums:
Hi @doctordada 👋 We don’t host the plugin download, so this specific error would indicate… -
Posted a reply to Credit card required, not disclosed until last step!, on the site WordPress.org Forums:
Hi @bipedalrabbit 👋 Thanks for writing in and sharing your feedback. You’re right, all our… -
Posted a reply to worst plugin ever !! SCAM !, on the site WordPress.org Forums:
Hi @medo93 👋 Thanks for writing in and sharing your feedback. You’re right, all our… -
Posted a reply to Der Plan wurde nicht angepasst., on the site WordPress.org Forums:
Hi @tanjaromano01 👋 It sounds like you may have a paid and free account with… -
Posted a reply to Credit Card required for free plan, on the site WordPress.org Forums:
Hi @quedainfo Thanks for writing in and sharing your feedback. You’re right, all our plans… -
Posted a reply to Great support and speed, on the site WordPress.org Forums:
@andreamessetti Thank you so much for taking the time to share your positive experience with… -
Posted a reply to SUPERB Support, on the site WordPress.org Forums:
@rjgosselin Thank you for your glowing review! We're thrilled that our support team went above… -
Posted a reply to Thanks for great plugin., on the site WordPress.org Forums:
Thank you for your kind words! We're delighted that our tool has been helpful and… -
Posted a reply to Amazing support, on the site WordPress.org Forums:
@trevorturnbull We're thrilled to have you back after all these years! It's amazing to hear… -
Posted a reply to Great plugin, on the site WordPress.org Forums:
@harmonimd Thank you so much for your kind words! We're thrilled to hear that you… -
Posted a reply to Plugin connection error, on the site WordPress.org Forums:
Hi @guiwebmais, Just following up on this, were you able to check for a plugin… -
Posted a reply to Getting Subscriber Easy, on the site WordPress.org Forums:
@mitupr Thank you for sharing your experience with our product! We're glad to hear that… -
Posted a reply to Great platform and easy to use, on the site WordPress.org Forums:
@brianplant Thank you for your kind words and long-term loyalty! We're thrilled that Beacon has… -
Posted a reply to Beacon.by Review: The Easiest Way to Create Professional eBooks (5 Stars), on the site WordPress.org Forums:
@wbechtle Thank you for your glowing review and valuable feedback! We're delighted that Beacon.by has… -
Posted a reply to Extremely spammy. Requires 3rd party account for no reason., on the site WordPress.org Forums:
Hi @kingdingbat, Thank you for taking the time to share your experience with OptinMonster. We're… -
Posted a reply to Superb tool!, on the site WordPress.org Forums:
Thank you @amitparsotam for the positive review! I'm so glad that Beacon has met or…
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