Erica Franz
@ericakfranz on WordPress.org and Slack
- Member Since: October 26th, 2014
- Location: San Diego, CA
- Website: fatpony.me
- GitHub: ericakfranz
- Job Title: Customer Success Manager
- Employer: OptinMonster
Bio
Interests
Contribution History
Erica Franz’s badges:- Plugin Developer
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Posted a reply to OptinMonster Popup Doesn’t Work at All, on the site WordPress.org Forums:
Hi @binkitiboop great, thank you for the update! It sounds like the theme you're using… -
Posted a reply to No Confirmation Email When Signing Up, on the site WordPress.org Forums:
Hello @realtorbrittanygomez 👋 It looks like this campaign is currently connected with our internal lead… -
Posted a reply to OptinMonster Popup Doesn’t Work at All, on the site WordPress.org Forums:
Hello, my sincere apologies, I see you are a Free subscriber, and as such we… -
Posted a reply to OptinMonster Popup Doesn’t Work at All, on the site WordPress.org Forums:
Thank you for confirming! I'm going to reach out to you via email so we… -
Posted a reply to OptinMonster Popup Doesn’t Work at All, on the site WordPress.org Forums:
Sometimes interference from another plugin can cause that to happen. Would you try this: From… -
Posted a reply to OptinMonster Popup Doesn’t Work at All, on the site WordPress.org Forums:
Hello 👋 When I check the page source of your site, I'm not seeing this… -
Posted a reply to Responsive support, on the site WordPress.org Forums:
Thank you so much for sharing your experience; we really appreciate your trust in using… -
Posted a reply to Delay showing popup after another is closed, on the site WordPress.org Forums:
Hello 👋 Yes, if you have a Growth subscription plan you can use our MonsterChains… -
Posted a reply to The Fields block is already being used., on the site WordPress.org Forums:
Hi Vernita 👋 When using the Fields block you'll need to use at least one… -
Posted a reply to Delete account, on the site WordPress.org Forums:
Hello 👋 Would you reach out to us directly to request account deletion at https://optinmonster.com/contact-us/… -
Posted a reply to The Fields block is already being used., on the site WordPress.org Forums:
Hi Vernita 👋 If your integration supports it, you can configure extra fields from the… -
Posted a reply to Optin Form Error, on the site WordPress.org Forums:
Good morning! The OptinMonster block to place the campaign is ideal so no need to… -
Posted a reply to Delete account, on the site WordPress.org Forums:
Hello 👋 It looks like our team was already able to help close your account.… -
Posted a reply to Refund Help! Urgent, on the site WordPress.org Forums:
Hello 👋 It looks like our team was able to assist with refunding your account… -
Posted a reply to pop-up success issues, on the site WordPress.org Forums:
Hello 👋 It looks like this campaign is set to close when the button is… -
Posted a reply to Google analytics for free, on the site WordPress.org Forums:
Hello 👋 Yes, you can connect Google Analytics to your OptinMonster campaigns with all plans… -
Posted a reply to Campaign Works on all Pages Except Home Page, on the site WordPress.org Forums:
Hi Jorge 👋</img> I'm seeing your campaign appear on the homepage of the site like… -
Posted a reply to Connection Lost Error, on the site WordPress.org Forums:
I'd start by checking into these, from top down: Checking for a plugin (esp caching… -
Posted a reply to Where is the list of all menus?, on the site WordPress.org Forums:
If you only have one menu (or no menus yet) the dropdown won't appear. -
Posted a reply to Images disappear after page loads, on the site WordPress.org Forums:
👋</img> In the theme's CSS file here -- https://www.erpmusic.com/wp-content/themes/betheme/css/be.css Look for img.scale-with-grid, .content_wrapper img And… -
Posted a reply to WordPress Site Error / Cant Login, on the site WordPress.org Forums:
If disabling all plugins and reverting to the Twenty Twenty-Three theme didn't resolve the error,… -
Posted a reply to Where is the list of all menus?, on the site WordPress.org Forums:
Go to Appearance > Menus Or you can use this URL (replace domain.com with the… -
Posted a reply to My backend pages are unresponsive on my pc yet work on my phone., on the site WordPress.org Forums:
Sounds like it could be something specific to your browser. Have you tried using a… -
Posted a reply to X theme can’t change mobile menu colour, on the site WordPress.org Forums:
The color red being set on the mobile menu items is from custom CSS you've… -
Posted a reply to editing a header and title section, on the site WordPress.org Forums:
I believe that is the page Title and the Featured Image assigned that populates the… -
Posted a reply to Home ? 0bb stuck on top of any page that isn’t the home page, on the site WordPress.org Forums:
That's a breadcrumb section, I'd check through your theme's configuration options and any design-related plugins… -
Posted a reply to Open pdf not download – for non-coder!, on the site WordPress.org Forums:
Usually, the default for browsers is to display a PDF file and not automatically download… -
Posted a reply to The uploaded image is blank, on the site WordPress.org Forums:
Is the wp-content/uploads directory writeable? Generally, this folder (and any sub-directories of it) should be… -
Posted a reply to I am in trouble! Changed my Nameserver, and can’t get my site to load, on the site WordPress.org Forums:
If the original change you made was only to DNS and you didn't remove site… -
Posted a reply to Internet connection with WordPress, on the site WordPress.org Forums:
Have you tried using a different browser to see if it's happening that way as… -
Created a topic, Read This First, on the site WordPress.org Forums:
Hello! Before reaching out for support please note tha… -
Committed [2856710] to Plugins SVN:
Update repo images -
Committed [2856698] to Plugins SVN:
Fixing version number -
Committed [2856697] to Plugins SVN:
tagging version 1.0.3 -
Posted a reply to OptinMonster produces error in Zakra Shop V2 theme, on the site WordPress.org Forums:
Hello! 👋 Would you try updating to the latest version of the plugin (currently 2.11.0)… -
Created a topic, Has this plugin been abandoned?, on the site WordPress.org Forums:
Would the plugin author be interested in transferring … -
Committed [2773000] to Plugins SVN:
Add Tag 1.5.1 folder -
Committed [2772999] to Plugins SVN:
Version 1.5.1 update -
Committed [2770214] to Plugins SVN:
Update Assets and set stable tag -
Committed [2770212] to Plugins SVN:
PSD Files Updated -
Committed [2770209] to Plugins SVN:
Update Assets -
Committed [2770208] to Plugins SVN:
Update Assets -
Committed [2770205] to Plugins SVN:
Add 1.0.1 tag -
Committed [2770204] to Plugins SVN:
Version 1.0.2 plugin update -
Committed [2770180] to Plugins SVN:
updating folders -
Committed [2770174] to Plugins SVN:
Updating my plugin -
Committed [2770173] to Plugins SVN:
Adding trunk -
Committed [2770168] to Plugins SVN:
Updating my plugin -
Posted a reply to Changes made in wp didnt reflect except in admin mode, on the site WordPress.org Forums:
Hello 👋 It appears this is due to caching on the site. When I add… -
Posted a reply to Email question, on the site WordPress.org Forums:
Are those fields being auto-populated from your browser? You might try disabling AutoFill in your…
Developer
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Popup Builder by OptinMonster - WordPress Popups for Optins, Email Newsletters and Lead Generation
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