Erica
@ericakfranz on WordPress.org and Slack
- Member Since: October 26th, 2014
- GitHub: ericakfranz
- Job Title: Customer Success Manager
- Employer: OptinMonster
Contribution History
Erica’s badges:- Plugin Developer
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Posted a reply to Mustafa you rock!, on the site WordPress.org Forums:
This is just wonderful to hear! A huge thank you for taking the time to… -
Posted a reply to Turn Visitors into Subscribers, on the site WordPress.org Forums:
Thanks so much for the fantastic review! 🚀 We’re so happy to hear that OptinMonster… -
Posted a reply to Finally Able to Get Help Thanks to Mustafa, on the site WordPress.org Forums:
Hi there! Thanks so much for taking the time to share this detailed feedback. I’m… -
Posted a reply to Smart Conversions Tool, on the site WordPress.org Forums:
Hey there! Thanks a ton for the fantastic feedback. We are really happy to hear… -
Posted a reply to Wrongly charge for OptinMonster Addons, on the site WordPress.org Forums:
Hi @arif708 👋 Will you reach out to us directly by submitting a general inquiry… -
Posted a reply to Great Service from Mustafa!, on the site WordPress.org Forums:
Thanks so much for the fantastic review! We are so glad to hear you enjoyed… -
Posted a reply to Requesting Account Assistance, on the site WordPress.org Forums:
Hi @fjcweb1 👋 If you'll kindly select this button option you can submit our contact… -
Posted a reply to Popup Form Not Appearing On Site, on the site WordPress.org Forums:
Fantastic! Thanks for the update. :) -
Posted a reply to Popup Form Not Appearing On Site, on the site WordPress.org Forums:
Hi @almaguire 👋 It looks like our script is being blocked by your site's CSP… -
Posted a reply to Requesting Account Assistance, on the site WordPress.org Forums:
Hi @fjcweb1 👋 Yes, please reach out to us through our general contact form here… -
Posted a reply to Headline analyzer error, on the site WordPress.org Forums:
Hi @ph59 👋 Could you share where this error is appearing for you, specifically? -
Posted a reply to Locked Behind a Separate Service, on the site WordPress.org Forums:
Hello @uipro 👋 Thanks so much for taking the time to share your experience! My… -
Posted a reply to Can´t connect my site to Optinmonster, on the site WordPress.org Forums:
Awesome, so glad that worked! :) Have a great day -
Posted a reply to Can´t connect my site to Optinmonster, on the site WordPress.org Forums:
@zendogg Thank you, would you try a few things: Be sure your browser is up-to-date… -
Posted a reply to Can´t connect my site to Optinmonster, on the site WordPress.org Forums:
Hi @zendogg 👋 Could you share details of what happens when you try connecting? Thank… -
Posted a reply to Can’t login or create account, on the site WordPress.org Forums:
Hi @neal86 👋 Would you try clearing your browser's cookies and see if that resolves… -
Posted a reply to Mail Chimp Integration, on the site WordPress.org Forums:
Hi @tonyidm 👋 Thanks for your patience, would you check that the issue is fully… -
Posted a reply to Mail Chimp Integration, on the site WordPress.org Forums:
Hi @tonyidm 👋 We have opened a bug report for this issue and I'll follow… -
Posted a reply to Urgent: Incorrect $199 Charge on Free Plan — Refund Request, on the site WordPress.org Forums:
Hello @shoaib-manzoor It looks like there was a failing transaction from a previous subscription that… -
Posted a reply to OptinMonster Popup Doesn’t Work at all, on the site WordPress.org Forums:
Hi @yingzilin I'm seeing a campaign appearing on the site successfully, like this: https://muktijewelry.com/ Will… -
Posted a reply to Fatel error, on the site WordPress.org Forums:
Hi @toretto323 Would you please enable debug logging for your site, and share the error… -
Posted a reply to ERROR MESSAGE & NO SUBSCRIBERS, on the site WordPress.org Forums:
Hi @allonenurse 👋 Will you log directly into your OptinMonster account and check that it… -
Posted a reply to Pro Plan, on the site WordPress.org Forums:
Hi @emrecelik 👋 I've corrected the account to reflect the Plus monthly plan you've subscribed… -
Posted a reply to Amazing Support from TrustPulse, on the site WordPress.org Forums:
Hi @smithers78 👋 Thanks so much for taking the time to share your experience with… -
Posted a reply to Upgraded to Pro but still on free plan, on the site WordPress.org Forums:
Hi @novaglogroup 👋 You should see this corrected now, thank you! -
Posted a reply to After Upgrade Still says I am Under Free Account, on the site WordPress.org Forums:
Hi @irishlabs 👋 You should see this fixed now, thank you! -
Posted a reply to After Upgrade Still says I am Under Free Account, on the site WordPress.org Forums:
Hi @uzaydemiral 👋 Will you check that your account now correctly reflects the Pro plan?… -
Posted a reply to I wanna close my account, on the site WordPress.org Forums:
Hi @dmkdestinationart 👋 You can cancel your account following our guide here: https://optinmonster.com/docs/how-to-cancel-your-subscription-with-optinmonster/ -
Posted a reply to After Upgrade Still says I am Under Free Account, on the site WordPress.org Forums:
Hi @corey101 👋 You should be all set now, if we can help with anything… -
Posted a reply to After Upgrade Still says I am Under Free Account, on the site WordPress.org Forums:
Hi @lorielynubando 👋 Would you check that the issue is now resolved? -
Posted a reply to Wrong email on registration, on the site WordPress.org Forums:
Hi @orangecattee 👋 Would you reach out to our team directly with details of your… -
Posted a reply to Take money automaticaly, lookout!, on the site WordPress.org Forums:
Hi @lukaszsielicki 👋 Thank you for taking the time to leave a review! We are… -
Posted a reply to Issue after purchasing the “PRO” annual plan – license not visible, on the site WordPress.org Forums:
Hi @zigarrenzone 👋 I've corrected the issue so you should see Pro reflected now. If… -
Posted a reply to Upgraded to Pro but no access to features, on the site WordPress.org Forums:
Hi @optdigital2024 👋 Would you reach out to our team directly with details of your… -
Posted a reply to Plugin has not been updated from free to Growth Plan, on the site WordPress.org Forums:
Hi @celjah 👋 You should have received an email from our team already to address… -
Posted a reply to Paid for upgrade to pro version but i still see free version, on the site WordPress.org Forums:
Hi @nickchikore 👋 I've just fixed this, you should be all set, sorry about that! -
Posted a reply to Purcahsed but Still on Free Account, on the site WordPress.org Forums:
Hello @samjoyfmboost 👋 Would you reach out to us through https://optinmonster.com/contact-us, specifically submit through this… -
Posted a reply to Just upgraded to Pro Monthly and still says my account is free, on the site WordPress.org Forums:
Hi @cmdnikolai 👋 I believe I've already followed up by email on this, so closing… -
Posted a reply to Just upgraded to pro but still shows free, on the site WordPress.org Forums:
Hi @cmdnikolai 👋 It looks like you reached out to us directly already, will you… -
Posted a reply to Good plugin but extemely misleading pricing, verges on a scam in my view, on the site WordPress.org Forums:
Hey @digimarknz, thank you for taking the time to share your detailed feedback with us.… -
Posted a reply to Just upgraded to pro but still shows free, on the site WordPress.org Forums:
Hi @supertaz 👋 Please look for an email from our team, this should now be… -
Posted a reply to Upgraded OptinMonster but still shows free version, on the site WordPress.org Forums:
Hi @milcolem 👋 Thank you, this should be resolved now. -
Posted a reply to paid for plus but still showing free, on the site WordPress.org Forums:
Hi @hhfhelp 👋 Thanks for your patience, will you check that it's showing correctly now?… -
Posted a reply to upgraded but still showing free, on the site WordPress.org Forums:
Hi @pivotingforsuccess 👋 We've addressed this issue, you should now see the correct plan reflected.… -
Posted a reply to How do delete an integration, on the site WordPress.org Forums:
Hi @cherileigh42 👋 MonsterLeads is our in-house lead storage option, and there is no way… -
Posted a reply to Upgraded OptinMonster plan but still showing Free plan inside account, on the site WordPress.org Forums:
Hi @mmauhlman 👋 Please be on the lookout for an email from our Billing team… -
Posted a reply to Paid for Plus but not active, on the site WordPress.org Forums:
Hi @amar21bhatt 👋 Please be on the lookout for an email from my Billing Team… -
Posted a reply to OptinMonster Pro Monthly, paid, but not upgraded, on the site WordPress.org Forums:
Hi @ronsofthu 👋 Would you reach out to us through our pre-sale contact form: https://a.supportally.com/i/UTll1g… -
Posted a reply to I paid for the pro version but it still says I only have the free version, on the site WordPress.org Forums:
Hi @mattisger! Would you check your account now that it's showing correctly as Pro? If… -
Committed [2856710] to Plugins SVN:
Update repo images
Developer
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Elevator
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Frontend Dashicons
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InstantClick
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Socicon
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Support Rep
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Beacon Lead Magnets and Lead Capture
Active Installs: 500+
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Popup Builder & Popup Maker for WordPress – OptinMonster Email Marketing and Lead Generation
Active Installs: 1+ million
Plugins
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Add Featured Image Column
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Any Ipsum
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Beacon Lead Magnets and Lead Capture
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Breeze Cache
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Comments Leaderboard
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Elevator
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Envira Gallery for WordPress - Image Photo Gallery, Video Gallery, Slideshows & More
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Frontend Dashicons
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InstantClick
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MonsterInsights - Google Analytics Dashboard for WordPress (Website Stats Made Easy)
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Popup Builder & Popup Maker for WordPress – OptinMonster Email Marketing and Lead Generation
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Slider by Soliloquy - Responsive Image Slider for WordPress
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Socicon
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WP Lightbox 2
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WP YouTube Lyte
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WPForms - Easy Form Builder for WordPress - Contact Forms, Payment Forms, Surveys, & More