WordPress.org

Posted a reply to Blank Jetpack, on the site WordPress.org Forums:
Hi @xiaoxian3943, Could you post your site URL here, so I can have a look?…

5 hours ago

Posted a reply to Is Jetpack php 7.4 compatible?, on the site WordPress.org Forums:
Hi @kpimarketing, The v.7.4 should be fully compatible since Jetpack v.8.1 We're happy to test…

5 hours ago

Posted a reply to statistiche, on the site WordPress.org Forums:
Ciao @ones71, Thanks for reaching out! I don't speak Italian so I used Google Translate…

5 hours ago

Posted a reply to Missing Stats and Followers, on the site WordPress.org Forums:
Hi @gaviidaesails, Thanks for reaching out about that! I've made some changes at my end…

5 hours ago

Posted a reply to Failure to Connect to Jetpack, on the site WordPress.org Forums:
Hey Olivia, I still see an error when Jetpack tries to connect to your site.…

5 hours ago

Posted a reply to Stats missing after server move, on the site WordPress.org Forums:
Thanks, @camrie! With Jetpack, your stats information is connected to a unique blog ID. Sometimes,…

5 hours ago

Posted a reply to Jetpack setup error [HTTP 500], on the site WordPress.org Forums:
Hi @beardnbush, Could you please start your own thread, as per the Forum Welcome? https://wordpress.org/support/plugin/jetpack#new-post…

6 hours ago

Posted a reply to Stats suddenly disappeared, on the site WordPress.org Forums:
Hey @mgerrard, I can't tell you for sure, but possibly what happened there was just…

6 hours ago

Posted a reply to Unable to communicate with the website, on the site WordPress.org Forums:
@jakethesnake19, Could you please start your own thread, as per the Forum Welcome? https://wordpress.org/support/plugin/jetpack#new-post  …

1 day ago

Posted a reply to Unable to communicate with the website, on the site WordPress.org Forums:
Hi @swashjewellery, I'm sorry to hear about the trouble reoccurring. I have just checked your…

1 day ago

Posted a reply to Remove ‘customize buttons’ from share on front end, on the site WordPress.org Forums:
Hi @rogercoathup, Could you post your site URL here, so I can have a look?…

1 day ago

Posted a reply to Failure to Connect to Jetpack, on the site WordPress.org Forums:
Hi @oliviaroach, Could you post your site URL here, so I can have a look?…

1 day ago

Posted a reply to When editing, JetPack Publicize asks to reconnect social accounts, on the site WordPress.org Forums:
Hi @crpeng, I'm sorry to hear about the trouble, but thanks for reaching out. I…

1 day ago

Posted a reply to Jetpack share button center alignment, on the site WordPress.org Forums:
Hi @skumar1st, Please note that this goes slightly beyond our scope of support :) Can…

1 day ago

Posted a reply to Jetpack has locked your site’s login page., on the site WordPress.org Forums:
Hi @willt3, Thanks for reporting this, and sorry for the trouble. I checked your site's…

1 day ago

Posted a reply to Can’t See Email Followers/Blog Subscribers, on the site WordPress.org Forums:
Hi @kautif, Thanks for the thorough explanation of your problem. First of all, it seems…

1 day ago

Posted a reply to Stats missing after server move, on the site WordPress.org Forums:
Hi @camrie, Could you post your site URL here, so I can have a look?…

1 day ago

Posted a reply to Creating css strange behavior, on the site WordPress.org Forums:
Hi @rely28, Can you try deactivating the Infinite Scroll module by heading to the Jetpack…

1 day ago

Posted a reply to Search console marks unknown jetpack extension with 5xx error, on the site WordPress.org Forums:
Hi @adimorahblog, Can you please try deactivating and deleting Jetpack entirely, and then trying to…

1 day ago

Posted a reply to Incorrect post numbers in Jetpack dashboard, on the site WordPress.org Forums:
Hey @saowp, We've received your message - sorry for the delay in getting back at…

1 day ago

Posted a reply to WordPress email notifications don’t always go out on new posts, on the site WordPress.org Forums:
Hi @msrgcweb, thanks for the further details and digging at your end. I ran some…

3 days ago

Posted a reply to Incorrect post numbers in Jetpack dashboard, on the site WordPress.org Forums:
Hello @saowp and @moxon6, Thanks for the further details. It looks like it is indeed…

3 days ago

Posted a reply to lazy loading error message, on the site WordPress.org Forums:
Hi @gransar! The filter has been recently replaced by a new one: jetpack_lazy_images_blocked_classes We suspect…

3 days ago

Posted a reply to Star rating block question, on the site WordPress.org Forums:
Hi @scottwblack! We don't provide any customisation code to apply the change you asked. This…

3 days ago

Posted a reply to Deleting image from Photon cache, on the site WordPress.org Forums:
Hi @geekvibesnation, I have deleted the files from our servers as requested. Please allow some…

3 days ago

Posted a reply to Bilder öffnen nicht als popup, on the site WordPress.org Forums:
Hi @rudijahn, Thanks for reaching out! I don't speak German so I used Google Translate…

3 days ago

Posted a reply to Jetpack has detected an error, on the site WordPress.org Forums:
Hello @kmaryus! Thanks for letting us know about that. I’d like to run some more…

3 days ago

Posted a reply to Jetpack Search Pricing Question, on the site WordPress.org Forums:
Hi there, @bward You can take a look at this page where we added some…

3 days ago

Posted a reply to “500 – Internal Server Error” w/ only Jetpack Activated, on the site WordPress.org Forums:
Hi @rkread59, thanks for reporting this, and for going through some troubleshooting solutions before reaching…

3 days ago

Posted a reply to Statistics plain wrong, on the site WordPress.org Forums:
@mgerrard, we're happy to help you with that too. Could you please start your own…

3 days ago

Posted a reply to Statistics plain wrong, on the site WordPress.org Forums:
Hi @losteineu, thanks for reporting this. Can you tell me more about the size of…

3 days ago

Posted a reply to Cant login to wp.com to manage jetpack, on the site WordPress.org Forums:
Hey Toni, Cool - I'll mark this thread as solved since we're talking to you…

3 days ago

Posted a reply to Activity log full of ‘WordPress address (site url) set to’ notifications, on the site WordPress.org Forums:
Hey @koominen! Glad to hear this one got solved :) Can you try to completely…

3 days ago

Posted a reply to site connection vs account connection, on the site WordPress.org Forums:
Hey @greybird, Could you please try with this link instead? Make sure you're logged in…

3 days ago

Posted a reply to There has been a critical error on this website, on the site WordPress.org Forums:
Hey @jilinjames7, I checked your site and it seems to be online at the moment,…

3 days ago

Posted a reply to Both IP and Domain Name exists for my website, on the site WordPress.org Forums:
I'm so happy to hear that, @urbanmaniac! I'm going to mark this thread as solved.…

3 days ago

Posted a reply to IMAGES, NEWSLETTER SUBSCRIPTION NOT WORKING, on the site WordPress.org Forums:
Hi @akiraanastasia, It looks like Jetpack isn't well connected at the moment, and we need…

6 days ago

Posted a reply to Activity log full of ‘WordPress address (site url) set to’ notifications, on the site WordPress.org Forums:
Hi @koominen, I checked your site and I noticed that the www version of your…

6 days ago

Posted a reply to Please check your Primary Site’s Jetpack connection, on the site WordPress.org Forums:
Hi @lindseyz, Thanks for reaching out! I’d like to run some more tests with you…

6 days ago

Posted a reply to privacy checkbox for jetpack subscription form/widget, on the site WordPress.org Forums:
Hi @rockbottom71, I'm afraid your hyperlink didn't go through :) As we're not planning to…

6 days ago

Posted a reply to site connection vs account connection, on the site WordPress.org Forums:
Hi @greybird, It sounds like we need to check both the email address you mention…

6 days ago

Posted a reply to WordPress email notifications don’t always go out on new posts, on the site WordPress.org Forums:
Hi @msrgcweb, Could you post your site URL here, so I can have a look?…

6 days ago

Posted a reply to sync error, on the site WordPress.org Forums:
Hi @visibledeals, Thanks for sharing your site URL. I can see a sync issue at…

6 days ago

Posted a reply to cURL error 60: SSL certificate problem: unable to get local issuer certificate, on the site WordPress.org Forums:
Hi there, @bobbydurrettdba! I am glad to hear you fixed it before we message you…

6 days ago

Posted a reply to lost and empty image with jetpack, on the site WordPress.org Forums:
Hi @whex, I'm sorry to hear about the trouble, but thanks for reaching out. It…

6 days ago

Posted a reply to Jetpack Reconnect Loop, on the site WordPress.org Forums:
Hey @fyn, That's great news! I can confirm that everything works perfectly now on Jetpack,…

6 days ago

Posted a reply to Can’t find any of my posts on WordPress Reader, on the site WordPress.org Forums:
Hey @kaurblogz3! We migrated the followers as Jen offered - you should be seen this…

6 days ago

Posted a reply to Jetpack has detected an error syncing your site., on the site WordPress.org Forums:
Hi @nelugrecu, Could you please start your own thread, as per the Forum Welcome? https://wordpress.org/support/plugin/jetpack#new-post…

6 days ago

Posted a reply to Cannot add new comments, on the site WordPress.org Forums:
Hi @maculko, thanks for following up on this. I was able to replicate the issue…

6 days ago

Posted a reply to Error Message on Site Health Page, on the site WordPress.org Forums:
Great, @biggoldbelt! I will mark this thread as solved then. Feel free to open another…

6 days ago