WordPress.org

Posted a reply to Create new Email Templates or Email Signatures, on the site WordPress.org Forums:
Hello @marinamav, I'm going to answer your questions one by one as follows :) This…

3 months ago

Posted a reply to Create Forms that Include Custom Fields, on the site WordPress.org Forums:
Hi @lanceorndorff! If I understand your request correctly, you're having trouble setting up the custom…

3 months ago

Posted a reply to Categories in form and Multi steps form, on the site WordPress.org Forums:
Hello @annunto! Can you tell me more about what you'd like to achieve with the…

3 months ago

Posted a reply to Site Down Emails, on the site WordPress.org Forums:
Hi there, @annoyeduser, Can you share the site URLs with me, so I can fix…

3 months ago

Posted a reply to Woocommerce Checkout Got Slow after activating, on the site WordPress.org Forums:
Hello @glaveno, I'm sorry to hear about the trouble, but thanks for reaching out. To…

3 months ago

Posted a reply to Stop JetPack Alerts after discontinuation of Website, on the site WordPress.org Forums:
Hello @crunchyt, Thanks for reporting this! I disconnected the site from your account, so you…

3 months ago

Posted a reply to Jetpack & Woocommerce image deffect, on the site WordPress.org Forums:
Hi there, I'm sorry to hear about the trouble, but thanks for reaching out. I…

3 months ago

Posted a reply to Jetpack Error 500, on the site WordPress.org Forums:
Hi @antanix, I'm sorry to hear about the trouble, but thanks for reaching out and…

3 months ago

Posted a reply to Jetpack Pluging, on the site WordPress.org Forums:
Hi there, @oteular, Could you post your site URL here, so I can have a…

3 months ago

Posted a reply to The Jetpack server was unable to communicate with your site, on the site WordPress.org Forums:
Hello there, @spandauer67! I have just checked your site URL and it appears to be…

3 months ago

Posted a reply to Getting Spam Messages, on the site WordPress.org Forums:
Hello @khushi22! You may want to check our Anti-spam add-on to get rid of spam:…

3 months ago

Posted a reply to Help with Identity Crisis, on the site WordPress.org Forums:
Hello @superwoofer99, I have fixed the issue, and you should be able to get your…

3 months ago

Posted a reply to Link to (hidden) jetpack_modules page no longer works, on the site WordPress.org Forums:
Hi @desmith, I supposed you added the direct link to the Jetpack Modules page in…

3 months ago

Posted a reply to Two users are unable to log in to WordPress.com. Jetpack is enabled., on the site WordPress.org Forums:
Hi @danielecaruso, As my colleague Bob suggested earlier, could you please start your own thread,…

3 months ago

Posted a reply to “Failed to retrieve comments for site ___.com”, on the site WordPress.org Forums:
Hi @area9, Thanks for the follow-up and for reconnecting Jetpack :) At this point, I’d…

3 months ago

Posted a reply to Two users are unable to log in to WordPress.com. Jetpack is enabled., on the site WordPress.org Forums:
Hello @glennwark, Thanks for reporting this. I see only two users connected with Jetpack at…

3 months ago

Posted a reply to No phone validation in contact form, on the site WordPress.org Forums:
Hi @skumar1st, I am not sure I got your question correctly. You're asking if there's…

3 months ago

Posted a reply to Javascript File Required for Jetpack Stats, on the site WordPress.org Forums:
Hi @jennnjennjen, I guess this is the JS file you want to work on: https://stats.wp.com/e-201728.js.…

3 months ago

Posted a reply to “Failed to retrieve comments for site ___.com”, on the site WordPress.org Forums:
Hi @area9, Thanks for the thorough explanation of your problem. I checked your site and…

3 months ago

Posted a reply to Form Submissions not Being Sent to Recipients, on the site WordPress.org Forums:
Hello @sophieturner73, Thanks for sharing your site URL. I tried to run some tests but…

3 months ago

Posted a reply to Jetpack – Scheduled event failure, on the site WordPress.org Forums:
Hi there @jordipullen, Thanks for your patience while I was getting back to you. Yes,…

3 months ago

Posted a reply to Your site’s REST API does not seem to be accessible, on the site WordPress.org Forums:
Hi there, @tjalexander70, Apologies if our messages seem to be confused or canned. What we…

3 months ago

Posted a reply to The Jetpack server was unable to communicate with your site, on the site WordPress.org Forums:
Hello @anneli71, I checked your staging site URL and it doesn't load due to a…

3 months ago

Posted a reply to Reset Jetpack Stats, on the site WordPress.org Forums:
Hello @aiparo, We can surely reset the stats for you, however, we can’t reset it…

3 months ago

Posted a reply to Image does not show up, on the site WordPress.org Forums:
Hello there, @honomiyuge, Thanks for the follow-up and for sharing the site URL. As you're…

3 months ago

Posted a reply to Publicize to LinkedIn not sharing featured image, on the site WordPress.org Forums:
Hello @roxchou, I'm sorry to hear about the trouble, but thanks for reaching out. Can…

3 months ago

Posted a reply to About blogs with images using Jetpack’s mail posting function., on the site WordPress.org Forums:
Hello @kaname0530, Thanks a lot for your follow-up! Our tech team detected a bug that…

3 months ago

Posted a reply to Publicize to LinkedIn not sharing feature image, on the site WordPress.org Forums:
Hi Tracey, Thanks for your patience while we're tackling this at our end. We've asked…

3 months ago

Posted a reply to Post by email suddenly rejects images, on the site WordPress.org Forums:
I was eventually able to reproduce the problem, and I created a GH issue: https://github.com/Automattic/jetpack/issues/20132…

3 months ago

Posted a reply to About blogs with images using Jetpack’s mail posting function., on the site WordPress.org Forums:
I was eventually able to reproduce the problem, and I created a GH issue: https://github.com/Automattic/jetpack/issues/20132…

3 months ago

Posted a reply to About blogs with images using Jetpack’s mail posting function., on the site WordPress.org Forums:
Hi there, @kaname0530, Thanks for reporting this, and sorry for the trouble! Can you tell…

3 months ago

Posted a reply to publicize not posting to instagram, on the site WordPress.org Forums:
Hello @lavenderrose, Publicize doesn't work on Instagram at all, we don't have the API set…

3 months ago

Posted a reply to Post by email suddenly rejects images, on the site WordPress.org Forums:
Hi all, I tried replicating the issue at my end, but I could publish a…

3 months ago

Posted a reply to Jetpack Broken, on the site WordPress.org Forums:
@icedterminal, sorry for the second message. I just had another thought about that and I'd…

3 months ago

Posted a reply to Jetpack Broken, on the site WordPress.org Forums:
Hi @icedterminal, I did some more tests and the debugger returned a different error when…

3 months ago

Posted a reply to Jetpack – Scheduled event failure, on the site WordPress.org Forums:
Hi @jordipullen, Thanks for reporting this. I did some more digging and I noticed that…

3 months ago

Posted a reply to Elementor Form with Jetpack Subscribe, on the site WordPress.org Forums:
Hi @hmarksthespot, Thanks for the explanation. I'm afraid that is not really possible for the…

3 months ago

Posted a reply to Elementor Form with Jetpack Subscribe, on the site WordPress.org Forums:
Hi there, @hmarksthespot, Our Jetpack subscription module is generally used as a stand-alone feature and…

3 months ago

Posted a reply to This site cannot be accessed, on the site WordPress.org Forums:
Hi @adnanalyaari, I see that you have a Premium plan tied up with your site.…

3 months ago

Posted a reply to Whoops, something went wrong, on the site WordPress.org Forums:
Hi @musasiug, I'm sorry to hear you're having troubles with our plugin. Could you post…

3 months ago

Posted a reply to Error sending Critical CSS generation, on the site WordPress.org Forums:
Hi there, @musasiug, Could you post your site URL here, so I can have a…

3 months ago

Posted a reply to missing stats for my website, on the site WordPress.org Forums:
Hi @fiyan0070, I had to dig a bit further as the staging URL you shared…

3 months ago

Posted a reply to Keep Getting Messages from Jetpack, on the site WordPress.org Forums:
Hi @mynameisme, Could you post your site URL here, so I can have a look?…

3 months ago

Posted a reply to Jetpack and Mailchimp Subscription form, on the site WordPress.org Forums:
Hi @ritishsharma, What you're asking for is not possible at the moment as there are…

3 months ago

Posted a reply to How to remove a message that pops up on my website, on the site WordPress.org Forums:
Hi there, @emanuelemichetti, That doesn't seem a request that's strictly related to Jetpack :) For…

3 months ago

Posted a reply to Site health always says that Jetpack “is not connected.: 200”, on the site WordPress.org Forums:
Hey @nekojonez, It may be possible that the problem is caused by a plugin conflict.…

3 months ago

Posted a reply to Site Stats (Link Clicks), on the site WordPress.org Forums:
Hi @ntoscano50, Thanks for the further explanation. Is it the first time that you notice…

3 months ago

Posted a reply to Couldn’t get the site score (REST API not accessible), on the site WordPress.org Forums:
Hi @maganmi, Thanks for the follow-up and the screenshots. The plot thickens here! Even if…

3 months ago

Posted a reply to Widget Visibility, on the site WordPress.org Forums:
Hi @stacier, Thanks for the further explanations. I can't see the posts you linked because…

3 months ago

Posted a reply to Another error: Jetpack Dashboard was unable to properly communicate with your we, on the site WordPress.org Forums:
Hi there, @pgomes2000, I checked the Jetpack connection and I see a problem with the…

3 months ago