Stef
@erania-pinnera on WordPress.org, @stef on Slack
- Member Since: February 19th, 2015
- Location: London, UK
- Website: stefaniamattana.com
- Job Title: Happiness Engineer
- Employer: Automattic
Bio
Contributions
Stef’s badges:- Translation Contributor Translation Contributor
- Translation Editor Translation Editor
- WordCamp Speaker WordCamp Speaker
- Plugin Developer Plugin Developer
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Posted a reply to Installing Jetpack broke my entire site – please help, on the site WordPress.org Forums:
Hey there! Glad you figured it out! Hope you're all set then :) Feel free…3 days ago
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Posted a reply to Jetpack / Minileven – Increase Featured Image Size, on the site WordPress.org Forums:
Hi there! Have you tried using a child theme or a functionality plugin to keep…1 month ago
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Posted a reply to El mejor pluging para destruir tu blog, on the site WordPress.org Forums:
Hi there, I am so sorry to hear you had a bad experience with Jetpack!…1 month ago
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Posted a reply to Tiled galleries not available, on the site WordPress.org Forums:
Hi Liam! Have you tried to deactivate the Cleaner Gallery plugin to see if issue…1 month ago
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Posted a reply to Tiled Galleries Gutenberg, on the site WordPress.org Forums:
Hi there, Thanks for the question! At the moment, Tiled Galleries are not fully integrated…1 month ago
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Posted a reply to Error code: -32601 while connecting Social accounts in Sharing settings, on the site WordPress.org Forums:
Hi there, Sorry to hear about the trouble you're having! I'll do my best to…1 month ago
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Posted a reply to Wrong ip & Shows my hosting ip with Cloudflare, on the site WordPress.org Forums:
Hi there, Could you post your site URL here, so I can have a look?…1 month ago
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Posted a reply to Two Images Next To Author Name, on the site WordPress.org Forums:
Hi there, Thanks for reaching out about that! I checked your site and I can…1 month ago
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Posted a reply to Multiple issues since updating to Version 6.4, on the site WordPress.org Forums:
Hi there, Thanks for reporting this, and sorry for the trouble! First off, could you…1 month ago
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Posted a reply to PHP Notice: Trying to get property of non-object, on the site WordPress.org Forums:
Hi there, Thanks for reporting this, and sorry for the trouble! Do you know when…1 month ago
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Posted a reply to Issue with the comment module, on the site WordPress.org Forums:
Hi there, I'm happy to take a look at your issue. Can you tell me…1 month ago
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Posted a reply to PHP Fatal error: Uncaught Error: Class ‘Jetpack_Simple_Payments’ not found, on the site WordPress.org Forums:
Yay! Marking the thread as solved then :) Thanks everyone for your patience while we…1 month ago
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Posted a reply to Removing share & like buttons on specific page templates, on the site WordPress.org Forums:
I see, but I hope you keep using Jetpack for the other modules! Closing the…1 month ago
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Posted a reply to Change text of “notify me of follow up comments…”, on the site WordPress.org Forums:
Hey Robert, I'm glad to see you found a nice solution for achieving that :)…1 month ago
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Posted a reply to Jetpack blocking website’s IP, on the site WordPress.org Forums:
Hello there! This was caused by a conflict between your server configuration and our Protect…1 month ago
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Posted a reply to Help for comment box, on the site WordPress.org Forums:
You’re welcome! Feel free to let us know if there's anything else you need and…1 month ago
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Posted a reply to Help for comment box, on the site WordPress.org Forums:
Hi there! I checked your page and I can see the comments box displayed :)…1 month ago
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Posted a reply to Removing share & like buttons on specific page templates, on the site WordPress.org Forums:
Hello there, I'm sorry it didn't work out! You could try the other option listed…1 month ago
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Posted a reply to PHP Fatal error: Uncaught Error: Class ‘Jetpack_Simple_Payments’ not found, on the site WordPress.org Forums:
The new 6.4 release should have fixed that: https://jetpack.com/2018/08/07/jetpack-6-4-release/ Could you both update the plugin…1 month ago
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Posted a reply to PHP Fatal error: Uncaught Error: Class ‘Jetpack_Simple_Payments’ not found, on the site WordPress.org Forums:
Hi @sterling, Thanks for reporting this, and sorry for the trouble! Are you happy to…2 months ago
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Posted a reply to Jetpack related posts not showing up, on the site WordPress.org Forums:
You’re welcome! Let me know how it goes once you reach 10 posts!2 months ago
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Posted a reply to Related posts H3, on the site WordPress.org Forums:
Hi there! I checked one of your posts: https://grabadordellamadas.com/grabar-videollamada-whatsapp/ The "Related Posts" title Relacionado appears…2 months ago
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Posted a reply to Recurring event link shared by Jetpack Publicise doesn’t link to event, on the site WordPress.org Forums:
Hey Graham, Thanks for taking the time to work this with both team (ours and…2 months ago
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Posted a reply to Jetpack carousel will only open once?, on the site WordPress.org Forums:
Hi there, This is an odd issue I wasn't even able to replicate :( Have…2 months ago
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Posted a reply to Top post Grid image – add post title, on the site WordPress.org Forums:
Hey there! There's a documentation page you're welcome to browse about that: https://developer.jetpack.com/hooks/jetpack_widget_top_posts_after_post/ If you…2 months ago
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Posted a reply to Jetpack related posts not showing up, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! I checked your site and it seems like you…2 months ago
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Posted a reply to Versão 6.3.3 causa erro de tela branca, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! I don't speak Portuguese so I used Google Translate…2 months ago
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Posted a reply to JetPack Related Posts Hover, on the site WordPress.org Forums:
Hey there, Can you try adding the following to your CSS editor on the Customiser?…2 months ago
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Posted a reply to Images are not loaded on the first load, on the site WordPress.org Forums:
Hi @csandreas1, Could you try enabling Jetpack again so I can take a look around…2 months ago
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Posted a reply to issues communicate with Jetpack!, on the site WordPress.org Forums:
Hi there, Thanks for reaching out although I'm bummed to hear you're having trouble. Even…2 months ago
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Posted a reply to Removing share & like buttons on specific page templates, on the site WordPress.org Forums:
Hey John! Can you try adding this following script to see if that works? `…2 months ago
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Posted a reply to Recurring event link shared by Jetpack Publicise doesn’t link to event, on the site WordPress.org Forums:
Hey Graham, Thanks for reaching out! I headed to the link and I did find…2 months ago
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Posted a reply to Jetpack Related Posts not showing, on the site WordPress.org Forums:
Hey @chasetheskies, Could you please start your own thread, as per the Forum Welcome? https://wordpress.org/support/plugin/jetpack#new-post…2 months ago
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Posted a reply to Error code: -32300 using sharing settings, on the site WordPress.org Forums:
Hi there, Thanks for contacting us! There's a problem with the xmlrpc endpoint on your…2 months ago
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Posted a reply to Images automatically aligns left when Lazy-loading is enabled, on the site WordPress.org Forums:
Hey @adithyashetty, Sorry to hear you're disabling it :( We're working on the bug to…2 months ago
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Posted a reply to error, on the site WordPress.org Forums:
Hi there, Sorry to hear about the trouble you're having! Can you share your site…2 months ago
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Posted a reply to Speed up Jetpack: how and it’s ok to disable some css?, on the site WordPress.org Forums:
Hey @jedi82, I thinks this Jetpack CLI document will come very handy to you in…2 months ago
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Posted a reply to post by email not working, on the site WordPress.org Forums:
Hi there, Thanks for reaching out although I'm bummed to hear you're having trouble. I…2 months ago
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Posted a reply to Need Cookies & Consents Widget Shortcode, on the site WordPress.org Forums:
Hi there! As far as I know we only have the widget available at the…3 months ago
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Posted a reply to Jetpack sitemap is not updating, on the site WordPress.org Forums:
Hi there, Thanks for reaching out!I checked the sitemaps and they look updated to me…3 months ago
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Posted a reply to Cannot get big image size?, on the site WordPress.org Forums:
Thanks for sharing it! I have reported that on the GitHub issue that's opened, and…3 months ago
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Posted a reply to Email sharing broken on update to 6.2.1, on the site WordPress.org Forums:
Hey Rob, Thanks for trying! Keep me posted on that - I'll leave the thread…3 months ago
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Posted a reply to subscribe=error#blog_subscription-5, on the site WordPress.org Forums:
We can check that for you, @romba! As this requires to share with us sensitive…3 months ago
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Posted a reply to build own upgrade, on the site WordPress.org Forums:
Hi Benjamin, So sorry for the massive delay in getting back to you! You're welcome…3 months ago
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Posted a reply to Comment / login via FB / ERROR: your URL is too long., on the site WordPress.org Forums:
Hi @romita, Could you please start your own thread, as per the Forum Welcome? https://wordpress.org/support/plugin/jetpack#new-post…3 months ago
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Posted a reply to Sharing buttons in Widget Latest Post?, on the site WordPress.org Forums:
Hey there, That's awesome news! Feel free to let us know if there's anything else…3 months ago
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Posted a reply to comments going to another page instead of post, on the site WordPress.org Forums:
Closing as the user contacted us through the private support email :)3 months ago
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Posted a reply to social icons, on the site WordPress.org Forums:
Hey there! I ran some more tests on your site, and it seems like there's…3 months ago
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Posted a reply to Cannot get big image size?, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! Can you check for me how the <img> tag…3 months ago
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Posted a reply to When Will Publicize Just Use Twitter Cards, No Image Upload, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! I'm afraid you cannot make Jetpack stop including images…3 months ago
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