WordPress.org

Posted a reply to Peace of Mind (almost), on the site WordPress.org Forums:
Hi there! First off, thanks for the nice review :) While we do appreciate your…

2 weeks ago

Posted a reply to Non-response, on the site WordPress.org Forums:
Hi there! We provide support for the free plugin in the [Jetpack Support Forums] (https://wordpress.org/support/plugin/jetpack/);…

2 months ago

Posted a reply to Very Poor Support, on the site WordPress.org Forums:
My colleagues and I have been working on https://carmensluxurytravel.com/ since last Tuesday, and our last…

5 months ago

Posted a reply to Very Poor Support, on the site WordPress.org Forums:
As stated before, I would love to track down your tickets as I can't find…

5 months ago

Posted a reply to Very Poor Support, on the site WordPress.org Forums:
Can you share your site URL so I can track that down in the system?…

5 months ago

Posted a reply to Very Poor Support, on the site WordPress.org Forums:
That's quite odd indeed since I can't see any messages incoming from the email address…

5 months ago

Posted a reply to Very Poor Support, on the site WordPress.org Forums:
Hi there, I'm sorry to hear you're not having a good experience with VaultPress and…

5 months ago

Posted a reply to Seriously useless, on the site WordPress.org Forums:
Hi there! I'm so sorry to hear you had a bad experience with VaultPress so…

1 year ago

Posted a reply to Fatal error in CRON, on the site WordPress.org Forums:
Hi there! Just following up on this as the team fixed this issue. VaultPress 1.9.10…

2 years ago

Posted a reply to Delete immediately; add another backup plugin, on the site WordPress.org Forums:
Hi there, I'm sorry to see that you've already deleted the plugin :( The issue…

2 years ago

Posted a reply to Fatal error in CRON, on the site WordPress.org Forums:
Thanks all for the report and the updating status! We're currently testing a fix for…

2 years ago

Posted a reply to Fatal error in CRON, on the site WordPress.org Forums:
While our developers are deploying a definitive fix, what you all could try to do…

2 years ago

Posted a reply to Fatal error in CRON, on the site WordPress.org Forums:
Hey Danny, Thanks for the quick follow up. I'll pass that info to our developers…

2 years ago

Posted a reply to Fatal error in CRON, on the site WordPress.org Forums:
Hi there, thanks for reporting this, and sorry for the trouble. We have checked with…

2 years ago

Posted a reply to Ads In Jetpack Subscription Email?, on the site WordPress.org Forums:
Hi folks! We're getting more reports about that - sorry if it's giving you so…

2 years ago

Posted a reply to Installing Jetpack broke my entire site – please help, on the site WordPress.org Forums:
Hey there! Glad you figured it out! Hope you're all set then :) Feel free…

2 years ago

Posted a reply to Jetpack / Minileven – Increase Featured Image Size, on the site WordPress.org Forums:
Hi there! Have you tried using a child theme or a functionality plugin to keep…

2 years ago

Posted a reply to El mejor pluging para destruir tu blog, on the site WordPress.org Forums:
Hi there, I am so sorry to hear you had a bad experience with Jetpack!…

2 years ago

Posted a reply to Tiled galleries not available, on the site WordPress.org Forums:
Hi Liam! Have you tried to deactivate the Cleaner Gallery plugin to see if issue…

2 years ago

Posted a reply to Tiled Galleries Gutenberg, on the site WordPress.org Forums:
Hi there, Thanks for the question! At the moment, Tiled Galleries are not fully integrated…

2 years ago

Posted a reply to Error code: -32601 while connecting Social accounts in Sharing settings, on the site WordPress.org Forums:
Hi there, Sorry to hear about the trouble you're having! I'll do my best to…

2 years ago

Posted a reply to Wrong ip & Shows my hosting ip with Cloudflare, on the site WordPress.org Forums:
Hi there, Could you post your site URL here, so I can have a look?…

2 years ago

Posted a reply to Two Images Next To Author Name, on the site WordPress.org Forums:
Hi there, Thanks for reaching out about that! I checked your site and I can…

2 years ago

Posted a reply to Multiple issues since updating to Version 6.4, on the site WordPress.org Forums:
Hi there, Thanks for reporting this, and sorry for the trouble! First off, could you…

2 years ago

Posted a reply to PHP Notice: Trying to get property of non-object, on the site WordPress.org Forums:
Hi there, Thanks for reporting this, and sorry for the trouble! Do you know when…

2 years ago

Posted a reply to Issue with the comment module, on the site WordPress.org Forums:
Hi there, I'm happy to take a look at your issue. Can you tell me…

2 years ago

Posted a reply to PHP Fatal error: Uncaught Error: Class ‘Jetpack_Simple_Payments’ not found, on the site WordPress.org Forums:
Yay! Marking the thread as solved then :) Thanks everyone for your patience while we…

2 years ago

Posted a reply to Removing share & like buttons on specific page templates, on the site WordPress.org Forums:
I see, but I hope you keep using Jetpack for the other modules! Closing the…

2 years ago

Posted a reply to Change text of “notify me of follow up comments…”, on the site WordPress.org Forums:
Hey Robert, I'm glad to see you found a nice solution for achieving that :)…

2 years ago

Posted a reply to Jetpack blocking website’s IP, on the site WordPress.org Forums:
Hello there! This was caused by a conflict between your server configuration and our Protect…

2 years ago

Posted a reply to Help for comment box, on the site WordPress.org Forums:
You’re welcome! Feel free to let us know if there's anything else you need and…

2 years ago

Posted a reply to Help for comment box, on the site WordPress.org Forums:
Hi there! I checked your page and I can see the comments box displayed :)…

2 years ago

Posted a reply to Removing share & like buttons on specific page templates, on the site WordPress.org Forums:
Hello there, I'm sorry it didn't work out! You could try the other option listed…

2 years ago

Posted a reply to PHP Fatal error: Uncaught Error: Class ‘Jetpack_Simple_Payments’ not found, on the site WordPress.org Forums:
The new 6.4 release should have fixed that: https://jetpack.com/2018/08/07/jetpack-6-4-release/ Could you both update the plugin…

2 years ago

Posted a reply to PHP Fatal error: Uncaught Error: Class ‘Jetpack_Simple_Payments’ not found, on the site WordPress.org Forums:
Hi @sterling, Thanks for reporting this, and sorry for the trouble! Are you happy to…

2 years ago

Posted a reply to Jetpack related posts not showing up, on the site WordPress.org Forums:
You’re welcome! Let me know how it goes once you reach 10 posts!

2 years ago

Posted a reply to Related posts H3, on the site WordPress.org Forums:
Hi there! I checked one of your posts: https://grabadordellamadas.com/grabar-videollamada-whatsapp/ The "Related Posts" title Relacionado appears…

2 years ago

Posted a reply to Recurring event link shared by Jetpack Publicise doesn’t link to event, on the site WordPress.org Forums:
Hey Graham, Thanks for taking the time to work this with both team (ours and…

2 years ago

Posted a reply to Jetpack carousel will only open once?, on the site WordPress.org Forums:
Hi there, This is an odd issue I wasn't even able to replicate :( Have…

2 years ago

Posted a reply to Top post Grid image – add post title, on the site WordPress.org Forums:
Hey there! There's a documentation page you're welcome to browse about that: https://developer.jetpack.com/hooks/jetpack_widget_top_posts_after_post/ If you…

2 years ago

Posted a reply to Jetpack related posts not showing up, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! I checked your site and it seems like you…

2 years ago

Posted a reply to Versão 6.3.3 causa erro de tela branca, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! I don't speak Portuguese so I used Google Translate…

2 years ago

Posted a reply to JetPack Related Posts Hover, on the site WordPress.org Forums:
Hey there, Can you try adding the following to your CSS editor on the Customiser?…

2 years ago

Posted a reply to Images are not loaded on the first load, on the site WordPress.org Forums:
Hi @csandreas1, Could you try enabling Jetpack again so I can take a look around…

2 years ago

Posted a reply to issues communicate with Jetpack!, on the site WordPress.org Forums:
Hi there, Thanks for reaching out although I'm bummed to hear you're having trouble. Even…

2 years ago

Posted a reply to Removing share & like buttons on specific page templates, on the site WordPress.org Forums:
Hey John! Can you try adding this following script to see if that works? `…

2 years ago

Posted a reply to Recurring event link shared by Jetpack Publicise doesn’t link to event, on the site WordPress.org Forums:
Hey Graham, Thanks for reaching out! I headed to the link and I did find…

2 years ago

Posted a reply to Jetpack Related Posts not showing, on the site WordPress.org Forums:
Hey @chasetheskies, Could you please start your own thread, as per the Forum Welcome? https://wordpress.org/support/plugin/jetpack#new-post…

2 years ago

Posted a reply to Error code: -32300 using sharing settings, on the site WordPress.org Forums:
Hi there, Thanks for contacting us! There's a problem with the xmlrpc endpoint on your…

2 years ago

Posted a reply to Images automatically aligns left when Lazy-loading is enabled, on the site WordPress.org Forums:
Hey @adithyashetty, Sorry to hear you're disabling it :( We're working on the bug to…

2 years ago