WordPress.org

Posted a reply to Dual Languague, on the site WordPress.org Forums:
Hi, Our plugin supports WPML for multi-language KB. If you need help with our knowledge…

1 day ago

Posted a reply to Users got constantly logged out, on the site WordPress.org Forums:
Hi, Our core knowledge base plugin does not control or affect the login in any…

2 weeks ago

Posted a reply to Sidebar in article, on the site WordPress.org Forums:
Hi, Yes you can use the sidebar option if your theme allows it. For more…

1 month ago

Posted a reply to Great works, on the site WordPress.org Forums:
Thank you very much for the review. We are glad everything has worked out really…

2 months ago

Posted a reply to Change the base url of an article?, on the site WordPress.org Forums:
Hi, I am sorry for the trouble you are having. You need to update the…

3 months ago

Posted a reply to The link you followed has expired, on the site WordPress.org Forums:
Hi, We don't provide support here for our add-ons. This is for the core plugin…

4 months ago

Posted a reply to How to add the search header in the article page, on the site WordPress.org Forums:
Hi, For purchased add-ons you have to submit a ticket at: https://www.echoknowledgebase.com/contact-us/ This forum is…

4 months ago

Posted a reply to PDF Keyword Search, on the site WordPress.org Forums:
Hi, The links are controlled in the same exact manner as regular KB articles. Please…

5 months ago

Posted a reply to Multisite compatable?, on the site WordPress.org Forums:
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5 months ago

Posted a reply to Multisite compatable?, on the site WordPress.org Forums:
Hi, We have not fully tested on multi-site networks. I would recommend trying our Core…

5 months ago

Posted a reply to Navigation Back Button moving to Bottom, on the site WordPress.org Forums:
Hi, There is no option to change this at this time or file to edit.…

6 months ago

Posted a reply to Configuration options not showing properly, on the site WordPress.org Forums:
Hi, We have released an update with the fix. Please note: This forum is not…

6 months ago

Posted a reply to Configuration options not showing properly, on the site WordPress.org Forums:
Hi, I am sorry for the trouble you are having. We already fixed the issue…

6 months ago

Posted a reply to The link you followed has expired., on the site WordPress.org Forums:
User also submitted ticket on our help desk. I'm closing this topic.

6 months ago

Posted a reply to Categories and Tags not able to be set in edit article in WP 5.0+, on the site WordPress.org Forums:
Thank you for your feedback and further troubleshooting. Great that it is working as expected!…

7 months ago

Posted a reply to Limit Article Creation to Admin Role, on the site WordPress.org Forums:
Hi, Thank you for your feedback. You can either try to use existing role restriction…

7 months ago

Posted a reply to OK But Need to Pay for Any Real Features, on the site WordPress.org Forums:
Hi there, Thank you for your feedback. I think you have submitted a review for…

7 months ago

Posted a reply to How to add the search header in the article page, on the site WordPress.org Forums:
Hello, We only have search on Article page for Elegant Layouts for Sidebar layout. https://www.echoknowledgebase.com/wordpress-plugin/elegant-layouts/…

7 months ago

Posted a reply to Change date display type, on the site WordPress.org Forums:
Hi, Can you please provide the URL of the problematic article and screenshot of your…

7 months ago

Posted a reply to Change date display type, on the site WordPress.org Forums:
Hi, This is not currently possible. You can switch to your theme or use JS…

8 months ago

Posted a reply to How to change the article slug, on the site WordPress.org Forums:
Hi, To change the common path for articles please see the screenshot on the following…

8 months ago

Posted a reply to plugin could not be activated – fatal error, on the site WordPress.org Forums:
Hi We are releasing a new version(4.4.1) please update your website, this maybe related to…

8 months ago

Posted a reply to Category description not showing up, on the site WordPress.org Forums:
Hi, We cannot replicate your issue. If you have turned on the option in the…

8 months ago

Posted a reply to Our main documentation plugin on all themes, on the site WordPress.org Forums:
Thank you for your feedback! Cheers, Echo team

8 months ago

Posted a reply to Setting Articles to Private, on the site WordPress.org Forums:
Hi Kevin, You can read about our Access Manager plugin to see whether that will…

8 months ago

Posted a reply to tabs layout category items limitation, on the site WordPress.org Forums:
Hi, We cannot provide custom support to change this. This is part of the core…

8 months ago

Posted a reply to Password Protection for specific category, on the site WordPress.org Forums:
Closing this discussion as it's been handled on our website contact form.

9 months ago

Posted a reply to Is there a way to move the breadcrumb to page bottom?, on the site WordPress.org Forums:
Hi, Thank you for your feedback. We plan to have such feature but not any…

9 months ago

Posted a reply to Article Feedback, on the site WordPress.org Forums:
We will be creating an add-on for thumbs up/down, article feedback etc. as an add-on…

9 months ago

Posted a reply to Polylang Support, on the site WordPress.org Forums:
Hi, We have a fix for this issue which will be released soon (probably next…

9 months ago

Posted a reply to Count for listed articles per category in the main page, on the site WordPress.org Forums:
Hi Nelsie, You can adjust your article in KB Configuration -> Main Page -> Tuning…

9 months ago

Posted a reply to KB Advanced Search – AJAX load time, on the site WordPress.org Forums:
Hi, Questions about our add-ons should not be posted on wordpress.org. Please submit your question…

9 months ago

Posted a reply to Changing article Layout, on the site WordPress.org Forums:
Hi, We have Elegant Layouts add-on that has categories in Sidebar. We do not yet…

9 months ago

Posted a reply to Enabling AJAX search for KB home, on the site WordPress.org Forums:
Hi, I am sorry for the confusion. At that time we were testing our Advanced…

9 months ago

Posted a reply to WPML Translation Support, on the site WordPress.org Forums:
Hi Kevin, We have updated our plugin to work with WPML and are waiting for…

9 months ago

Posted a reply to Amazing plugin!, on the site WordPress.org Forums:
Thank you for your kind words! It is always nice for us to hear about…

9 months ago

Posted a reply to Category name in article URL and article title, on the site WordPress.org Forums:
Hi, There is no option at this time to add Categories to the URL. I…

9 months ago

Posted a reply to Echo Knowledge Base Breadcrumb shortcode, on the site WordPress.org Forums:
Hi KC, Thank you for the suggestion, we have added this to our road-map for…

9 months ago

Posted a reply to Copy Main KB, on the site WordPress.org Forums:
Hi, This is a support forum for the free core plugin for add-on support please…

9 months ago