WordPress.org

Posted a reply to Customize Single-article.php Template Using Child theme, on the site WordPress.org Forums:
Hi, Thanks for submitting your issue directly to us. For anyone's reference here is our…

1 day ago

Posted a reply to Really Great and Incredible Support, on the site WordPress.org Forums:
Thank you for the great feedback, we are very happy that you like our plugin.…

3 days ago

Posted a reply to Error: did not find KB configuration, on the site WordPress.org Forums:
Hi, This error is typically due to a conflict with another plugin. Please submit your…

2 weeks ago

Posted a reply to API, on the site WordPress.org Forums:
Hi, You should be able to use WordPress API and access our Custom Post Type.…

3 weeks ago

Posted a reply to Error when applying first configuration, on the site WordPress.org Forums:
Thanks for letting us know and glad that you resolved the issue. Cheers, Dennis

4 weeks ago

Posted a reply to Error when applying first configuration, on the site WordPress.org Forums:
Please contact us at our website if you have further questions.

4 weeks ago

Posted a reply to Show Subcategories in Category sidebar, on the site WordPress.org Forums:
Hi, I do not recommend changing our code because it will get overwritten on the…

1 month ago

Posted a reply to Readme.txt pretty big, on the site WordPress.org Forums:
Thank you for the information.

1 month ago

Posted a reply to Error when applying first configuration, on the site WordPress.org Forums:
Hi, This error seems to indicate JavaSscript issue most likely caused by another plugin that…

1 month ago

Posted a reply to Readme.txt pretty big, on the site WordPress.org Forums:
Hi Pascal, Thank you. We do not plan to increase the readme file size much…

1 month ago

Posted a reply to Built-in Social Sharing not anymore after update plugin, on the site WordPress.org Forums:
Hi Bas, The latest update should not have affected your social buttons. Have you updated…

1 month ago

Posted a reply to Really good, on the site WordPress.org Forums:
Thank you for your review! We are working hard on improving the plugin and supporting…

2 months ago

Posted a reply to Can’t organize articles and categories, on the site WordPress.org Forums:
Hi, That is strange. Can you please contact us so we can further analyze it:…

2 months ago

Posted a reply to French localization done, on the site WordPress.org Forums:
Hi Jose, Please contact us when you find the time so that we can move…

2 months ago

Posted a reply to How to remove categories from wiki content page?, on the site WordPress.org Forums:
This request is now being handled in our ticketing system.

2 months ago

Posted a reply to French localization done, on the site WordPress.org Forums:
Hi Jose, Yes absolutely. Please send them to contact us We can then coordinate together…

2 months ago

Posted a reply to Version 5.1.0 – configuration options do not work, on the site WordPress.org Forums:
Hi Bruno, Can you please submit your issue here: technical issue This will help us…

2 months ago

Posted a reply to French localization done, on the site WordPress.org Forums:
Hi, Thank you for making the translation! Please contact us at contact us Then we…

2 months ago

Posted a reply to Version 5.1.0 – configuration options do not work, on the site WordPress.org Forums:
Thank you for your feedback. Since you submitted your issue directly to our ticketing system…

3 months ago

Posted a reply to Integration with WordPress is awesome., on the site WordPress.org Forums:
Thank you for your feedback. We like to discuss with you your wish list and…

3 months ago

Posted a reply to Template Override, on the site WordPress.org Forums:
Hi Yash Yes you can edit the templates, see this article here for more details:…

4 months ago

Posted a reply to Changing CSS Knowledge Base (search field), on the site WordPress.org Forums:
Hi Bas, Yes there is a way to change them, you can change them in…

4 months ago

Posted a reply to Search box placeholder/hint colour., on the site WordPress.org Forums:
Hi Daniel, Thank you for the kind words. Your correct we don't have a setting…

4 months ago

Posted a reply to For Help and Support Click here, on the site WordPress.org Forums:
We need the debug file as it helps speed up the troubleshooting. It contains KB…

4 months ago

Posted a reply to short code, on the site WordPress.org Forums:
Hi, If your referring to the KB Main page, you need to use this shortcode:…

4 months ago

Posted a reply to Better than the priced alternatives, on the site WordPress.org Forums:
Thank you. Our TOC needs to be much more complex to satisfy various themes and…

4 months ago

Posted a reply to Better than the priced alternatives, on the site WordPress.org Forums:
Thank you for your review! We are actually working on TOC for articles and we…

5 months ago

Posted a reply to Easy to use, feature packed OOTB, and great support, on the site WordPress.org Forums:
Thank you for your feedback! We have many more great features coming in the next…

5 months ago

Posted a reply to Missing icons, on the site WordPress.org Forums:
Hi We have released a fix for this in the latest update, please update. If…

5 months ago

Posted a reply to Category symbol change?, on the site WordPress.org Forums:
Hi We have released a fix for this in the latest update, please update. If…

5 months ago

Posted a reply to Option to disable public CSS, on the site WordPress.org Forums:
Hi Greg, Thank you for the feedback, that makes sense. Kind Regards, Dave.

6 months ago