WordPress.org

Posted a reply to MIND BLOWN, on the site WordPress.org Forums:
Wow! Thank you for this amazing feedback, we are soo happy to hear about your…

6 days ago

Posted a reply to demo 1 search button issue, on the site WordPress.org Forums:
Hi Thank you again for the information, we have a potential fix in the next…

4 weeks ago

Posted a reply to demo 1 search button issue, on the site WordPress.org Forums:
Hi, Thank you very much for the information, we could not replicate the issue using…

4 weeks ago

Posted a reply to Stop Looking – This is the KB you Need, on the site WordPress.org Forums:
Thank you so much for the feedback and review. We are very pleased you love…

1 month ago

Posted a reply to This is the BEST KB Plugin available!, on the site WordPress.org Forums:
Thank you very much for the kind words. We are very happy you love our…

1 month ago

Posted a reply to I want the text to appear parallel to the icon., on the site WordPress.org Forums:
Thank you for the update , much appreciated , have a great day! Cheers, Dave.

2 months ago

Posted a reply to Floating TOC, on the site WordPress.org Forums:
Hi, Yes the TOC is floating by default. Usually the case is if the TOC…

2 months ago

Posted a reply to Many tables left in my database after deleting plugin, on the site WordPress.org Forums:
You will simply install and then uninstall our plugin beta version which will delete all…

2 months ago

Posted a reply to Many tables left in my database after deleting plugin, on the site WordPress.org Forums:
Hi, Our next plugin release will have the option to delete all plugin data. If…

2 months ago

Posted a reply to I want the text to appear parallel to the icon., on the site WordPress.org Forums:
Hi, I have inspected the front-end code of your website and the issue is related…

2 months ago

Posted a reply to Disable Archives, on the site WordPress.org Forums:
Hi, You cannot disable them entirely but you can change their visual output, You have…

2 months ago

Posted a reply to Needs a full removal function…, on the site WordPress.org Forums:
Hi Thank you very much for the feedback and the continued discussion about your problem.…

2 months ago

Posted a reply to Needs a full removal function…, on the site WordPress.org Forums:
Hi @sfg147 First of all, we are sorry for the inconvenience caused. We are adding…

2 months ago

Posted a reply to Cant activate the plugin & neither cant delete it, on the site WordPress.org Forums:
UPDATE: Customer contact us that they resolved the issue with their server configuration: "Mod Security…

2 months ago

Posted a reply to Cant activate the plugin & neither cant delete it, on the site WordPress.org Forums:
Can you please submit the problem here (no need debug but please attach your PHP…

3 months ago

Posted a reply to Cant activate the plugin & neither cant delete it, on the site WordPress.org Forums:
Hi, Your issue is caused by your hosting provider and/or other plugins. We have never…

3 months ago

Posted a reply to How to exclude categories from search results?, on the site WordPress.org Forums:
Hi, Thank you for reaching out. Unfortunately, we do not have the answer for your…

3 months ago

Posted a reply to Articles per Category (Pagination), on the site WordPress.org Forums:
Hi, Yes we allow the theme to control the amount of articles shown per category…

3 months ago

Posted a reply to Display issues in Firefox, on the site WordPress.org Forums:
If you need further help with our knowledge base plugin we would be very happy…

3 months ago

Posted a reply to Display issues in Firefox, on the site WordPress.org Forums:
Hi, Please try adding this CSS to your child theme, that should fix the issue.…

3 months ago

Posted a reply to Removing the sub-navigation from article page?, on the site WordPress.org Forums:
Hi Tom, Thank you for submitting on our website as well. I'm closing this issue…

4 months ago

Posted a reply to How to Search Private Articles, on the site WordPress.org Forums:
Hi Victor, Our KB core does not use Private articles, instead, we have moved those…

4 months ago

Posted a reply to PHP 7.4, on the site WordPress.org Forums:
Hi, Yes this plugin is compatible with PHP 7.4. These forums are not frequently monitored,…

5 months ago

Posted a reply to Option for floating TOC on mobile, on the site WordPress.org Forums:
Hi Maven, Thank you for the suggestions, we do not have this option yet. Right…

5 months ago

Posted a reply to FAQ question/answer and FAQ page schema, on the site WordPress.org Forums:
Hi Maven, Thank you for reaching out, currently, you can setup your KB like a…

5 months ago

Posted a reply to Table has different style as theme has, on the site WordPress.org Forums:
Hi, Sorry for the trouble your having and thank you for trying those options. Have…

5 months ago

Posted a reply to Changing CSS Knowledge Base (search field), on the site WordPress.org Forums:
Hi, You can disable search in Search Wizard. If you need further help with our…

5 months ago

Posted a reply to Customize Single-article.php Template Using Child theme, on the site WordPress.org Forums:
Hi, Thanks for submitting your issue directly to us. For anyone's reference here is our…

6 months ago

Posted a reply to Really Great and Incredible Support, on the site WordPress.org Forums:
Thank you for the great feedback, we are very happy that you like our plugin.…

6 months ago

Posted a reply to Error: did not find KB configuration, on the site WordPress.org Forums:
Hi, This error is typically due to a conflict with another plugin. Please submit your…

6 months ago