Posted a reply to Cant figure out how some things working, on the site WordPress.org Forums:
Hi, Thanks for your message. It sounds like most of the issues you are having…

Posted a reply to VikStripe not Saving Stripe Parameters, on the site WordPress.org Forums:
Hi, Thanks for describing your solution. We believe the exceptional length of your staging domain…

Posted a reply to VikStripe not Saving Stripe Parameters, on the site WordPress.org Forums:
Hi, Thanks for your updates. This is what we suggested in our ticketing system: I…

Posted a reply to VikStripe not Saving Stripe Parameters, on the site WordPress.org Forums:
Thanks for opening a ticket with us. I see my colleagues are already trying to…

Posted a reply to VikStripe not Saving Stripe Parameters, on the site WordPress.org Forums:
Hi, You said: The point is that the front-end Exception (error) thrown by the official…

Posted a reply to Upload field, on the site WordPress.org Forums:
Hi, Thanks for your message. There are no custom fields of type "Upload Document" that…

Posted a reply to VikStripe not Saving Stripe Parameters, on the site WordPress.org Forums:
Hi, Thanks for your message. It looks like the system is unable to save the…

Posted a reply to webhook, on the site WordPress.org Forums:
Hi Alessandro, we tested the webhooks on our development environment and every time we received…

Posted a reply to webhook, on the site WordPress.org Forums:
Hi Alessandro, it is pretty strange that the plugin suddenly stopped to execute the webhooks…

Posted a reply to customize new room function, on the site WordPress.org Forums:
Hello, Thanks for posting the code. That's exactly what the plugin I was telling you…

Posted a reply to customize new room function, on the site WordPress.org Forums:
Hello, By default, Vik Booking will get its own database tables on any new sub-site…

Posted a reply to no email sent part 2, on the site WordPress.org Forums:
Hello, Thanks for your message. Vik Booking does not directly send email messages to guests.…

Posted a reply to CSS for vikBooking search form widget, on the site WordPress.org Forums:
Hi Andy, Thanks for the detailed message. We were able to see the "Search Form"…

Posted a reply to Housekeeping, room cleaning program, on the site WordPress.org Forums:
Hi, Thanks for contacting us. Feature requests are always welcome, so thanks for that. Although…

Posted a reply to Unable to add shortcode, on the site WordPress.org Forums:
Hello, Thanks for the detailed message. Return-type information was added to our internal libraries to…

Posted a reply to customize new room function, on the site WordPress.org Forums:
Hello, Thanks for posting an example of code. Please notice that you can access the…

Posted a reply to customize new room function, on the site WordPress.org Forums:
Hello, Thanks for your detailed message. Thanks to the overrides you can alter the HTML/JS…

Posted a reply to Disable credit card popup, on the site WordPress.org Forums:
Hello, Thanks for your message. This is something related to the commercial version of our…

Posted a reply to Datepicker Vik Booking overlapping months, on the site WordPress.org Forums:
Hi, Thanks for sharing the link of your website. That seems to be a conflict…

Posted a reply to SMS – can I use Twilio directly?, on the site WordPress.org Forums:
Hello, Thanks for your message. By default, only the commercial version of Vik Booking comes…

Posted a reply to Currency Symbol not correct in $, on the site WordPress.org Forums:
Hello, Thanks for posting your message. The PHP code is just fine, but most configuration…

Posted a reply to Customer email and PDF, on the site WordPress.org Forums:
Hello, You can definitely customize the template files for the customer email and PDF by…

Posted a reply to What does “Suggested occupancy” do in Rooms section?, on the site WordPress.org Forums:
Hello, thank you for your message and apologize for this delay. The "Suggested Occupancy" parameter…

Posted a reply to How do I change the wording on the Customer PDF, and the Check-In forms?, on the site WordPress.org Forums:
Hi, We are glad to hear the Conditional Texts were helpful. If you would like…

Posted a reply to Break Times, on the site WordPress.org Forums:
Hi, We understand that time breaks may be useful when working with multiple locations, and…

Posted a reply to Break Times, on the site WordPress.org Forums:
Hi, unfortunately "Time Breaks" are not available for Vik Rent Items at the moment I'm…

Posted a reply to How do I change the wording on the Customer PDF, and the Check-In forms?, on the site WordPress.org Forums:
Hello, In the original source code of the template we added some comments. If you…

Posted a reply to E-Mail not sent when order is paid, on the site WordPress.org Forums:
Hello, Thanks for sharing the error stack. That's definitely an error with PHP 8.0 or…

Posted a reply to Shortcodes and tootlips not working, on the site WordPress.org Forums:
Hi, the tooltip that should appear is called popover. If you are not able to…

Posted a reply to E-Mail not sent when order is paid, on the site WordPress.org Forums:
Hello, Thanks for contacting us. Your post is mainly referred to the commercial version of…

Posted a reply to Search Calendar, on the site WordPress.org Forums:
Hello, The 3 venues of your client could be set up as one room-type with…

Posted a reply to How do I change the wording on the Customer PDF, and the Check-In forms?, on the site WordPress.org Forums:
Hi, Thanks for the detailed message. We are sorry to hear you find the plugin…

Posted a reply to SumUp Payment doesn’t work, on the site WordPress.org Forums:
Hello, You should probably contact us through our website because you are having problems with…

Posted a reply to hook of pluging, on the site WordPress.org Forums:
Hi, No, unfortunately the Free version does not support booking restrictions, I'm sorry. This is…

Posted a reply to hook of pluging, on the site WordPress.org Forums:
Hi, Thanks for contacting us. If you wish to modify the top section generated by…

Posted a reply to Mobile View Overlapping Calendars, on the site WordPress.org Forums:
Hi, thank you for your ticket and for sharing your solution. We remain at your…

Posted a reply to payment methods, on the site WordPress.org Forums:
Hello, Thanks for contacting us. The free version of our plugin does not allow to…

Posted a reply to Front-end datepicker calendar stuck on a single day, on the site WordPress.org Forums:
Hello, Thanks for reporting this issue. We've seen it happening other times, and it's caused…

Posted a reply to JQuery Error, on the site WordPress.org Forums:
No problem! We suggest investigating more on who is loading the JavaScript declarations and scripts,…

Posted a reply to JQuery Error, on the site WordPress.org Forums:
Hi, Thanks for sharing the link of the page where you have jQuery errors. By…

Posted a reply to Geolocation, on the site WordPress.org Forums:
Oh okay, sorry I thought you were referring to the list of countries displayed in…

Posted a reply to Geolocation, on the site WordPress.org Forums:
Hello, Countries are not statically read from the code, they are actually stored in an…

Posted a reply to Changing Search, on the site WordPress.org Forums:
Hi, Thanks for your message. In the Configuration page of Vik Booking there's a setting…