Profiles

Posted a reply to Vanishing visitors, on the site WordPress.org Forums:
Hello @aecnews, Please share a link to your site so I can see the issue…

Posted a reply to Where have my visitors gone?, on the site WordPress.org Forums:
Hi @domfru707, That's too bad. :-( Let me know if you want to activate it…

Posted a reply to Where have my visitors gone?, on the site WordPress.org Forums:
Hi @domfru707, Do you have a link to your site so I can take a…

Posted a reply to Where have my visitors gone?, on the site WordPress.org Forums:
You don't need to exclude it per se; but it would help prevent similar issues…

Posted a reply to Where have my visitors gone?, on the site WordPress.org Forums:
OK, on another page I now see that the Koko Analytics tracking script is included…

Posted a reply to Where have my visitors gone?, on the site WordPress.org Forums:
Are you using a plugin to combine multiple JS files into a single file by…

Posted a reply to Where have my visitors gone?, on the site WordPress.org Forums:
Hello, Are you sure Koko Analytics is active on the site you shared? I don't…

Posted a reply to Koko doesn’t seem to recognize optimized endpoint file, on the site WordPress.org Forums:
That's great news @roam92 - that at least means it's been using the optimized endpoint…

Posted a reply to Visitor vs. Pageviews no longer visible after update to 1.8 / 1.8.1, on the site WordPress.org Forums:
Hi @db2025, Thanks! I've just replied over email, but just for completeness sake I wanted…

Posted a reply to Visitor vs. Pageviews no longer visible after update to 1.8 / 1.8.1, on the site WordPress.org Forums:
Hi @db2025, Before the update, the plugin would try to detect returning visitors and unique…

Posted a reply to No data from today, on the site WordPress.org Forums:
Hi Mike, We just released an update which was supposed to fix an issue in…

Posted a reply to 1.8.0, on the site WordPress.org Forums:
Hello @volovikov, If you update Koko Analytics to version 1.8.1, I believe the issue should…

Posted a reply to Koko doesn’t seem to recognize optimized endpoint file, on the site WordPress.org Forums:
Hi @roam92, So in version 1.8 I did an experiment where we simply assumed that…

Posted a reply to All-Time views?, on the site WordPress.org Forums:
Hello @noseknowsnonotes, As of version 1.8, Koko Analytics now includes an "all time" view in…

Posted a reply to 1.8.0, on the site WordPress.org Forums:
Hello @volovikov, I see that on your site, the call to /koko-analytics-collect.php returns a HTTP…

Posted a reply to Koko doesn’t seem to recognize optimized endpoint file, on the site WordPress.org Forums:
Hi @roam92, If you could keep an eye on it to see if it reverts…

Posted a reply to All-Time views?, on the site WordPress.org Forums:
Hi @noseknowsnonotes , Honestly, it never occurred to me and no-one asked before you did…

Posted a reply to Koko doesn’t seem to recognize optimized endpoint file, on the site WordPress.org Forums:
Hi @roam92, That should not be right unless you have excluded yourself from tracking (in…

Posted a reply to Cookie banner included?, on the site WordPress.org Forums:
Hi @justinwyllie, Koko Analytics does not take care of the cookie banner as it is…

Posted a reply to Koko doesn’t seem to recognize optimized endpoint file, on the site WordPress.org Forums:
Hello @roam92, Can you please give the following development version of the plugin a try…

Posted a reply to Mailchimp Plugin Not Redirecting New Subscribers, on the site WordPress.org Forums:
Hello @hemadevikarkichhetri, Can you please go to Mailchimp for WP > Other in your WP…

Posted a reply to Koko doesn’t seem to recognize optimized endpoint file, on the site WordPress.org Forums:
It’s possible perhaps that the Cloudflare WAF is getting in the way, somehow? But surely…

Posted a reply to Does what it says, on the site WordPress.org Forums:
Seriously? =( I like to think we asked for it in the nicest way possible,…

Posted a reply to Koko doesn’t seem to recognize optimized endpoint file, on the site WordPress.org Forums:
Thank you @roam92. That response suggests that somehow the request to the optimized endpoint is…

Posted a reply to Koko doesn’t seem to recognize optimized endpoint file, on the site WordPress.org Forums:
Hi @roam92. Thank you - that definitely helps! It confirms my suspicion that the plugin…

Posted a reply to Koko doesn’t seem to recognize optimized endpoint file, on the site WordPress.org Forums:
Hello @roam92, Can you please try updating the Koko Analytics plugin to the version from…

Posted a reply to Koko doesn’t seem to recognize optimized endpoint file, on the site WordPress.org Forums:
Hello @roam92, Can you please confirm that the plugin states on its settings page that…

Posted a reply to Koko doesn’t seem to recognize optimized endpoint file, on the site WordPress.org Forums:
You can check whether the plugin is really using the optimized endpoint by opening up…

Posted a reply to Koko Analytics not showing any data from last year, on the site WordPress.org Forums:
Hello,I'm marking this topic as resolved since there hasn't been any response for a month,…

Posted a reply to Koko doesn’t seem to recognize optimized endpoint file, on the site WordPress.org Forums:
Thank you @roam92 - I just pushed an update this morning in which the plugin…

Posted a reply to Koko doesn’t seem to recognize optimized endpoint file, on the site WordPress.org Forums:
Hi @roam92, The file being removes is caused by the plugin attempting to clean-up after…

Posted a reply to Show direct access of users, on the site WordPress.org Forums:
Hello Mike, I'm sorry for the late reply. Re: showing direct access Direct access isn't…

Posted a reply to Koko doesn’t seem to recognize optimized endpoint file, on the site WordPress.org Forums:
Hi @roam92, What happens if you use the button on the settings page for creating…