Posted a reply to Uncaught mysqli_sql_exception: Duplicate entry, on the site WordPress.org Forums:
Hello, We've just released an update to the plugin (version 1.0.29) in which this issue…

3 days ago

Posted a reply to No data in overview and strange message, on the site WordPress.org Forums:
Hey @fitnsexy, Something on your website is redirecting the tracking request to a local address.…

2 months ago

Posted a reply to Not working on WPEngine, on the site WordPress.org Forums:
Hello @jonkastonka, Sorry to hear you're still having issues with this. The pageviews.php in the…

3 months ago

Posted a reply to How to filter only one action with hf_action_email_to?, on the site WordPress.org Forums:
Hello @despecial, I would set the recipient of your first action in the action settings…

4 months ago

Posted a reply to AMP & HTML Forms, on the site WordPress.org Forums:
Hello @cnxsoft, HTML Forms is not (yet) compatible with AMP. We recommend marking HTML Forms…

4 months ago

Posted a reply to Worst plugin ever, on the site WordPress.org Forums:
:( Words hurts, you know... Anyway, did you try asking us for help?

6 months ago

Posted a reply to ERROR: Form 1347, on the site WordPress.org Forums:
Hello @glutenfreefoodee2021, Can you please go into your form settings and check whether the list…

7 months ago

Posted a reply to Perfect if you know HTML and want to style on your own, on the site WordPress.org Forums:
@goaroundagain At the very least I'll add a unqiue URL parameter to the admin-ajax.php endpoint…

8 months ago

Posted a reply to Perfect if you know HTML and want to style on your own, on the site WordPress.org Forums:
Hey @goaroundagain, Thank you for the plugin review, much appreciated! Can you elaborate on what…

8 months ago

Posted a reply to Other language support, on the site WordPress.org Forums:
Hello @evaldash, A better approach would be the steps described by @fierevere as that will…

9 months ago

Posted a reply to Can/should Koko’s JavaScript be loaded with “defer”?, on the site WordPress.org Forums:
Hey @roam92, Today I learned, MDN confirms your conclusion. I'll change the default in Koko…

9 months ago

Posted a reply to jQuery.fn.load() is deprecated, on the site WordPress.org Forums:
Just pushed version 3.2.5 of Boxzilla in which this is addressed. Thank you @wpmhy!

9 months ago

Posted a reply to Plugin no longer shows any data and I do not know why, on the site WordPress.org Forums:
Hm... And if you go to your website's root directory, what are the contents of…

10 months ago

Posted a reply to Plugin no longer shows any data and I do not know why, on the site WordPress.org Forums:
Hey @mobiflip, That is really strange. When I go to your website I do see…

10 months ago

Posted a reply to Suggestion, on the site WordPress.org Forums:
@soolooz No, sorry. I don't think logging the WordPress user and their IP address fits…

10 months ago

Posted a reply to Can/should Koko’s JavaScript be loaded with “defer”?, on the site WordPress.org Forums:
Hello @roam92, You can safely load the script using the defer attribute. The plugin itself…

10 months ago

Posted a reply to CLS Issue + Solution potential, on the site WordPress.org Forums:
Hello @saveatrain, Due to the way the plugin works, preventing CLS altogether is very much…

10 months ago

Posted a reply to Strange results: to much unique visitors, on the site WordPress.org Forums:
From a quick browse around your website, the tracking script is collecting the correct data…

11 months ago

Posted a reply to Strange results: to much unique visitors, on the site WordPress.org Forums:
Hello @nicmare, Could you share a link to your website so I can take a…

11 months ago

Posted a reply to Does koko_analytics_aggregate_stats need to run every minute?, on the site WordPress.org Forums:
Hello @roam92, It's not necessarily a problem, but it may decrease overall performance as it…

11 months ago

Posted a reply to Problem with counting pageviews – Bug, on the site WordPress.org Forums:
Hello @tovbar, This is actually intended behavior. The plugin will only shows pages and posts…

11 months ago

Posted a reply to Last 4 Weeks / Last 3 Months, on the site WordPress.org Forums:
@protostern Consider it done!

12 months ago

Posted a reply to Another suggestion, on the site WordPress.org Forums:
@roam92 Consider it done!

12 months ago

Posted a reply to “site_stats” and “post_stats” data don’t match, on the site WordPress.org Forums:
Hello @tovbar, Yes please - although I can probably see enough without login details by…

12 months ago

Posted a reply to “site_stats” and “post_stats” data don’t match, on the site WordPress.org Forums:
Hello @tovbar, Your last screenshot does show some possible weird numbers. Adding up your total…

12 months ago

Posted a reply to Not working on WPEngine, on the site WordPress.org Forums:
Hello Johan, Is the 500 error for the fatal error you posted earlier? If so,…

12 months ago

Posted a reply to Possible performance issue, on the site WordPress.org Forums:
Hello Daniel, Thank you, that is really helpful! Those numbers look correct to me. You…

12 months ago

Posted a reply to Not working on WPEngine, on the site WordPress.org Forums:
Hello Johan, That's weird. Looks like the actual tracking is now firing, but generating an…

12 months ago

Posted a reply to “site_stats” and “post_stats” data don’t match, on the site WordPress.org Forums:
Hello @tovbar, Do you have any categories or tags or other custom taxonomies on your…

12 months ago

Posted a reply to “site_stats” and “post_stats” data don’t match, on the site WordPress.org Forums:
Hello @tovbar, It is most likely because the plugin also counts pageviews for pages not…

12 months ago

Posted a reply to Possible performance issue, on the site WordPress.org Forums:
Hello Daniel, That is interesting. The plugin should send a single (uncached) request for every…

12 months ago

Posted a reply to Not working on WPEngine, on the site WordPress.org Forums:
Hello Johan, What happens if you try the following NGINX config: if ($request_uri ~ "koko_analytics_collect")…

12 months ago

Posted a reply to mc4wp-debug-log.php moved where in 4.8.3?, on the site WordPress.org Forums:
Hey @hastibe, It was moved to /wp-content/uploads/mailchimp-for-wp/debug-log.php. Hope that helps - if not, let me…

1 year ago

Posted a reply to Fatal Error when submitting form, on the site WordPress.org Forums:
Glad that did it! I'm sorry for the hassle this caused. =(

1 year ago

Posted a reply to Checkout integration causing orders to fail, on the site WordPress.org Forums:
Hello @siwhyatt, I'm very sorry to hear about the issues caused by version 4.8.2 of…

1 year ago

Posted a reply to Fatal Error when submitting form, on the site WordPress.org Forums:
Hello @databell96, We believe this should be fixed if you update to the version we…

1 year ago

Posted a reply to Koko Analytics compatible with Coming Soon & Maintenance pages, on the site WordPress.org Forums:
Hello @artgoddess, I took a closer look at the mentioned plugin and it seems you…

1 year ago

Posted a reply to Authenticated User ID Data, on the site WordPress.org Forums:
Hello @mmartinko, Nope, sorry. Koko Analytics tracks statistics, not users. I'm afraid we can't support…

1 year ago

Posted a reply to Koko usage of Admin-AJAX requests?, on the site WordPress.org Forums:
For anyone else reading, this is due to the tracking request being cached by the…

1 year ago

Posted a reply to Koko Analytics compatible with Coming Soon & Maintenance pages, on the site WordPress.org Forums:
Hello @artgoddess, I don't know, sorry. But you can safely try and let us know…

1 year ago