WordPress.org

Posted a reply to “Hi Jetpack: All systems go!, on the site WordPress.org Forums:
Hi there The site appears to be working fine currently. Are you still seeing that?…

16 hours ago

Posted a reply to Featured image on fb news, on the site WordPress.org Forums:
Hi there It's hard to tell what the issue might be without being able to…

16 hours ago

Posted a reply to Remove the information- button with Photos in a Carousel., on the site WordPress.org Forums:
Hi Arianne There isn't an option to remove that, but you can hide it by…

17 hours ago

Posted a reply to Page has broken JavaScript, on the site WordPress.org Forums:
Hi there Your stats appear to be working fine, so I wouldn't worry about the…

17 hours ago

Posted a reply to image accelerator resize, on the site WordPress.org Forums:
How exactly are you adding the image to the page? If you add it using…

17 hours ago

Posted a reply to An error of type E_COMPILE_ERROR, on the site WordPress.org Forums:
Thanks for getting in touch with us! I'm sorry for the inconvenience caused by this…

2 days ago

Posted a reply to 10.5 Update Failed, Critical Error, on the site WordPress.org Forums:
@jnicole yes, please try reinstalling and if you still have trouble, could you please start…

2 days ago

Posted a reply to How to have site show up in wordpress reader, on the site WordPress.org Forums:
Hey there A paid plan is not required for your blog to show in WordPress.com…

2 days ago

Posted a reply to Infinite scroll does not respect “tag” query var, on the site WordPress.org Forums:
Thanks, I'll mark this as resolved and you can follow that Github issue for further…

2 days ago

Posted a reply to Jetpack 10.5 Throws Error – failed to open stream: No such file or directory, on the site WordPress.org Forums:
Hi there Yes, although you will see the error in your dashboard and your error…

2 days ago

Posted a reply to How to remove preloading of “social-logos.eot” from all pages, on the site WordPress.org Forums:
Hi again. I have now opened a bug report for this, which you can follow…

5 days ago

Posted a reply to Site title SEO, on the site WordPress.org Forums:
Hi there It's expected that whatever SEO template you set for your post titles will…

5 days ago

Posted a reply to How to remove preloading of “social-logos.eot” from all pages, on the site WordPress.org Forums:
Hi there In testing, I could only reproduce this when viewing the AMP version of…

5 days ago

Posted a reply to Deprecated function text getting printed in error_log, on the site WordPress.org Forums:
Hi @dnobhlrjr - It turns out Jetpack is not currently using the is_ajax function, so…

1 week ago

Posted a reply to Blog Subscription Hook Triggers, on the site WordPress.org Forums:
Hi there I'm not 100% sure, but you could look into using something like Mailchimp…

1 week ago

Posted a reply to Site health error message, on the site WordPress.org Forums:
Hi there This message indicates a possible issue with your site's 'cron' system, which handles…

1 week ago

Posted a reply to Deprecated function text getting printed in error_log, on the site WordPress.org Forums:
Thanks, I've reported this to our developers, and you can follow along for updates here:…

1 week ago

Posted a reply to Jetpack WordPress Warning, on the site WordPress.org Forums:
Hi there We're not aware of any files missing from the latest Jetpack release. Have…

1 week ago

Posted a reply to Do not show Related Posts on Store Locator post type, on the site WordPress.org Forums:
Hi there The related posts may be added from within the wpsl plugin itself. You…

1 week ago

Posted a reply to Jetpack Contact Form Messages -> Bin, on the site WordPress.org Forums:
That sounds like it could be the culprit. I wonder if the zerospam plugin adds…

1 week ago

Posted a reply to Jetpack showing at staging site??, on the site WordPress.org Forums:
Hi there Can you check if your site has Jetpack Staging Mode enabled, as described…

1 week ago

Posted a reply to Jetpack Contact Form Messages -> Bin, on the site WordPress.org Forums:
Hi there Your Jetpack connection is looking good from our end now. The only other…

1 week ago

Posted a reply to Deactivating Jetpack terminated connection, on the site WordPress.org Forums:
Hi there Sorry for the trouble. This is the expected behaviour. Deactivating Jetpack also removes…

1 week ago

Posted a reply to Jetpack update gone to error, on the site WordPress.org Forums:
Hi there I'm sorry for the inconvenience caused by this error notification. Our developers are…

1 week ago

Posted a reply to Website problem following plugin, on the site WordPress.org Forums:
Hi there What was the actual error message you saw? Do you still see it?…

1 week ago

Posted a reply to アップデートで致命的なエラー, on the site WordPress.org Forums:
Hi again, just a quick update on the error you saw. Our developers are aware…

1 week ago

Posted a reply to Fatal error: Uncaught Error: Failed opening required. after update, on the site WordPress.org Forums:
Hi there I'm sorry for the inconvenience caused by this error notification. Our developers are…

1 week ago

Posted a reply to アップデートで致命的なエラー, on the site WordPress.org Forums:
Hi there Currently, we primarily provide support in English, but I can use a translation…

1 week ago

Posted a reply to jetpack wont link to wordpress account, on the site WordPress.org Forums:
Hi there Could you please post your site URL here so that we can have…

2 weeks ago

Posted a reply to Connect to social media problem, on the site WordPress.org Forums:
Hi there Could you please post your site URL here so that we can have…

2 weeks ago

Posted a reply to removing image from i0.wp.com address, on the site WordPress.org Forums:
Hi Claudio I have removed that image for you. For any future requests, could you…

2 weeks ago

Posted a reply to Legacy Plugins?, on the site WordPress.org Forums:
Hi there Where exactly are you seeing that? Could you share a screenshot so we…

2 weeks ago

Posted a reply to Jetpack encountered an error and was unable to display the Dashboard., on the site WordPress.org Forums:
Hi there From our end your connection is looking good now. Are you still seeing…

2 weeks ago

Posted a reply to cannot log in to website, on the site WordPress.org Forums:
Hi there This post may help with the 404 errors: https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/ Aside from that, what…

2 weeks ago

Posted a reply to Jetpack Auto share not connecting to social media, on the site WordPress.org Forums:
Hi there It's hard to say what the issue might be without viewing the site.…

2 weeks ago

Posted a reply to Add A Contact, on the site WordPress.org Forums:
Hi Alison Yes, it's a Jetpack feature for adding contact forms to your content as…

2 weeks ago

Posted a reply to Unable to install Jetpack, on the site WordPress.org Forums:
Hi there Errors like this can be caused by a memory shortage on your server.…

2 weeks ago

Posted a reply to Jetpack: unable to insert blog, on the site WordPress.org Forums:
Hi there I'm afraid it seems no stats were collected between Dec 11th - Jan…

2 weeks ago

Posted a reply to Unable to install Jetpack, on the site WordPress.org Forums:
Hi there This error can be caused by a memory shortage on your server. Please…

2 weeks ago

Posted a reply to No stats on self-hosted site, on the site WordPress.org Forums:
Hi there I don't see Jetpack's stats tracking code in your site's source code. Jetpack,…

2 weeks ago

Posted a reply to Jetpack encountered an error and was unable to display the Dashboard., on the site WordPress.org Forums:
Sounds good, please let us know if you continue to have trouble once that is…

2 weeks ago

Posted a reply to Jetpack: cookie check failed, on the site WordPress.org Forums:
Hi there That error is generally caused by caching issues. Can you clear any caches…

2 weeks ago

Posted a reply to Plugin does nothing for me sadly, on the site WordPress.org Forums:
Sorry to hear about this. I've asked for some more information via your support thread…

1 month ago

Posted a reply to My mobile score is a 7, and my desktop score is a 50 with the plugin, on the site WordPress.org Forums:
Hi there Sorry to hear that Jetpack Boost hasn't helped speed up your site. What…

1 month ago

Posted a reply to Accelerator site not use urls: i0.wp.com, i1.wp.com, i2.wp.com, on the site WordPress.org Forums:
Hi there Cloudflare appears to be enabled again, and we're still seeing the same error.…

1 month ago

Posted a reply to merge Jetpack data, on the site WordPress.org Forums:
Hi there I've taken care of this for you. Please let us know if you…

1 month ago

Posted a reply to Need item purged from i1.wp.com, on the site WordPress.org Forums:
Hi there I've taken care of this for you. If you need more of these…

1 month ago

Posted a reply to connection error, on the site WordPress.org Forums:
Hi there Your connection appears to be working fine now, are you still having trouble?

1 month ago

Posted a reply to Jetpack claims my site is cloned but there is no proof, on the site WordPress.org Forums:
Thanks for confirming. Let us know if you have any more trouble.

1 month ago

Posted a reply to Only one related link, on the site WordPress.org Forums:
Hi there I can see that all 3 related posts are there, but the second…

1 month ago