WordPress.org

Posted a reply to Can’t activate: Unable to insert blog. Please try again or contact support., on the site WordPress.org Forums:
Hi there I updated the WordPress URL on our end. Can you try reconnecting and…

6 hours ago

Posted a reply to my site iamges are broken, on the site WordPress.org Forums:
Hi there Jetpack is connected on your site, and I'm not seeing any broken images.…

6 hours ago

Posted a reply to [NSFW] Purging images from Photon cache (copyright issue), on the site WordPress.org Forums:
Hi there The trouble is, even if we remove those again, they will be recached…

6 hours ago

Posted a reply to Unable to communicate with the website, on the site WordPress.org Forums:
As Stef mentioned, the main issue seems to be the loading speed of your site.…

6 hours ago

Posted a reply to Your Site is Experiencing a Technical Issue, on the site WordPress.org Forums:
@blamedutchie ok thanks. It looks like this error only occurred during the update process and…

6 hours ago

Posted a reply to Please remove image from io.wp.com, on the site WordPress.org Forums:
Hi there I have purged the specified image from our cache, but please note that…

6 hours ago

Posted a reply to Connecting fails via Opera (Bug), on the site WordPress.org Forums:
Thanks! Since we have that Github issue open, and you were able to connect in…

6 hours ago

Posted a reply to Jetpack has detected an error syncing to your site, on the site WordPress.org Forums:
Hi there I've started a full sync of your site's data. Please let us know…

6 hours ago

Posted a reply to Jetpack 9.5 Interfering with LearnDash, on the site WordPress.org Forums:
Hi there To begin with, you can download the previous version of Jetpack (9.4.1) from…

7 hours ago

Posted a reply to Site Accelerator: video poster, on the site WordPress.org Forums:
Hi there This isn't currently an option, but I've opened a feature request for it…

7 hours ago

Posted a reply to Top Posts & Pages (Jetpack), on the site WordPress.org Forums:
Thanks! We got your support ticket, so I'll mark this as resolved and we'll reply…

1 day ago

Posted a reply to XML-RPC, on the site WordPress.org Forums:
Hi there While your site is publicly accessible, we cannot access your site's XML-RPC file:…

1 day ago

Posted a reply to Comments error (localhost) + comunication error, on the site WordPress.org Forums:
I'm not sure what would cause that. Your Jetpack connection looks fine currently. There may…

1 day ago

Posted a reply to Unable to communicate with the website, on the site WordPress.org Forums:
Hi @vinnenroute2019 Could you please start your own thread, as per the Forum Welcome? https://wordpress.org/support/plugin/jetpack#new-post…

1 day ago

Posted a reply to Jetpack causes error in MetaSlider, on the site WordPress.org Forums:
> What Specific steps? I meant can you tell us the settings you use and…

1 day ago

Posted a reply to Related posts shows the same posts for a day, on the site WordPress.org Forums:
Hi there Can you double check that any caching plugins you are using are not…

1 day ago

Posted a reply to Your Site is Experiencing a Technical Issue, on the site WordPress.org Forums:
@tricheryltops thanks. There was an issue with WooCommerce Shipping and Tax, which received an update…

1 day ago

Posted a reply to Double lightbox, on the site WordPress.org Forums:
Hi there It looks like you have a conflicting lightbox enabled, either as part of…

3 days ago

Posted a reply to Image Compare Block doesn’t work with Smush, on the site WordPress.org Forums:
Hi Naomi It looks like the images in your image compare block are being base64…

3 days ago

Posted a reply to Stats massively off, on the site WordPress.org Forums:
Hi there Another factor is ad-blockers. Some of them may block Google's tracking script, but…

3 days ago

Posted a reply to products picutres disappear after disabling jecpack, on the site WordPress.org Forums:
Hi there You don't seem to be using Jetpack's site accelarator, so I'm not sure…

3 days ago

Posted a reply to Jetpack causes error in MetaSlider, on the site WordPress.org Forums:
Glad to hear that you were able to solve the problem by deactivating lazy images.…

3 days ago

Posted a reply to E-Mail New Posts Help, on the site WordPress.org Forums:
Hi @sjgold You should be able to set those to display via the Customizer in…

3 days ago

Posted a reply to Ru**ish, on the site WordPress.org Forums:
I'm sorry to hear you've had trouble with a slow checkout. We'd be happy to…

3 days ago

Posted a reply to How to manually backup site with Jetpack?, on the site WordPress.org Forums:
Hi there We are not allowed to support our paid services in these forums. Could…

4 days ago

Posted a reply to No Site Stats After Migration, on the site WordPress.org Forums:
Hi there You had a few duplicated connected sites in our system, which can happen…

4 days ago

Posted a reply to Site out of sync error, on the site WordPress.org Forums:
Hi there I've started a new sync from our end. Please let us know if…

4 days ago

Posted a reply to Incorrect Site Title – Where To Update?, on the site WordPress.org Forums:
Hi there We may need to update the URL in our system. Could you please…

4 days ago

Posted a reply to Top Posts & Pages (Jetpack), on the site WordPress.org Forums:
Hi there The site you mentioned doesn't appear to have a Jetpack connection currently. Can…

4 days ago

Posted a reply to Guests cannot post comments, on the site WordPress.org Forums:
Hi there I do see a reCAPTCHA field in your comment form, as you can…

4 days ago

Posted a reply to likes are not showing after migration, on the site WordPress.org Forums:
Hi there When I load the page you mentioned, I just see "Loading..." in the…

4 days ago

Posted a reply to Image Compare Block doesn’t work with Smush, on the site WordPress.org Forums:
Hi there I tested the image compare block using Smush, and I didn't have any…

4 days ago

Posted a reply to [NSFW] clean up the CSS and header, on the site WordPress.org Forums:
Hi there > part of the problem is the jetpack is crimpleware as they want…

4 days ago

Posted a reply to website stats disappeared after chose migrate stats, on the site WordPress.org Forums:
Hi @canshstore those stats should be restored now too, although you may need to wait…

1 week ago

Posted a reply to Jetpack Stats gone after creating staging site on different host, on the site WordPress.org Forums:
Hi @kristine1g - We have to make some changes in our system to resolve these…

1 week ago

Posted a reply to Lazy Load Images REMOVED, CSS still in coce on site, on the site WordPress.org Forums:
Hi @jlenney Jetpack's lazy load CSS is only added at the time the page is…

1 week ago

Posted a reply to Social Login Issue, on the site WordPress.org Forums:
Hi there This is a known issue, which our developers are aware of: https://github.com/Automattic/jetpack/issues/15030 I've…

1 week ago

Posted a reply to Safe Mode After Migration – “Something Went Wrong” / “Try Again”, on the site WordPress.org Forums:
I've made a change on our end to resolve this. Please reconnect Jetpack on the…

1 week ago

Posted a reply to Self-hosted site’s posts aren’t visible in WordPress.com Reader, on the site WordPress.org Forums:
Hi Timy We had the wrong URL in our system. I've fixed that now, so…

1 week ago

Posted a reply to Comments Broken After Upgrade to 9.4, on the site WordPress.org Forums:
Hi there Your site appears to be using Discuz rather than Jetpack comments. We'd need…

1 week ago

Posted a reply to “We cannot complete this request, remote data could not be fetched”, on the site WordPress.org Forums:
Hi there You can't run a traceroute for specific images, only to our servers e.g.…

1 week ago

Posted a reply to How do I fix Jetpack’s image sitemap with AMP, on the site WordPress.org Forums:
Hi @mdmamunkhan From your screenshots, it's not quite clear what the issue is. Can you…

1 week ago

Posted a reply to website stats disappeared after staging, on the site WordPress.org Forums:
Hi @mally19 I've fixed this for you, it was the result of a mixup between…

1 week ago

Posted a reply to make the site registration appear as a popup, on the site WordPress.org Forums:
Hi there Jetpack Subscriptions doesn't have a built in popup form. You'd need to use…

1 week ago

Posted a reply to Connectivity issues, on the site WordPress.org Forums:
Hi @soulstudio Cloudflare should be fine unless you have certain specific rules set up. The…

1 week ago

Posted a reply to The Jetpack server was unable to communicate with your site, on the site WordPress.org Forums:
@donnakassin Could you please start your own thread, as per the Forum Welcome? https://wordpress.org/support/plugin/jetpack#new-post @mariekeflikweert…

1 week ago

Posted a reply to SuperAds theme and conflict with jetpack, on the site WordPress.org Forums:
Hi there (1) Your site has an active Jetpack connection, and I'm not seeing any…

1 week ago

Posted a reply to Jetpack resizes the pictures, on the site WordPress.org Forums:
Hi there Jetpack's CDN is automatically applied when you call an image with a core…

1 week ago

Posted a reply to Jetpack connection error 200, on the site WordPress.org Forums:
Hi there Firstly, can you try completely deleting and reinstalling the Jetpack plugin? Beyond that,…

1 week ago

Posted a reply to Fatal Error in Jetpack Woocommerce Analytics, on the site WordPress.org Forums:
Hi @braetelliot - It seems there may be another plugin on your site modifying how…

1 week ago