Posted a reply to Failed to generate Critical CSS, on the site WordPress.org Forums:
Hi there. This is because your site currently shows your host's 'coming soon' page. Once…

Posted a reply to Widget visability not working properly, on the site WordPress.org Forums:
Hi there Could you please describe, or provide screenshots showing exactly how your widget is…

Posted a reply to Failed to create critical CSS An unexpected error occurred., on the site WordPress.org Forums:
Hi there. Your site has a Jetpack connection issue which may be causing this problem.…

Posted a reply to Unable to use with Woocommerce ‘Copy to a new draft’, on the site WordPress.org Forums:
Hi there. This is a known issue, and we don't have a workaround at this…

Posted a reply to Related post heading not showing in AMP, on the site WordPress.org Forums:
Thanks for the update!

Posted a reply to Image cache clear?, on the site WordPress.org Forums:
Hi there. The image has now been removed.

Posted a reply to Conflict with Rankmath sitemap generation, on the site WordPress.org Forums:
Hi there. We're not aware of any conflict, but since Jetpack also generates sitemaps, it's…

Posted a reply to hd=”true” not working video press, on the site WordPress.org Forums:
By the way, since you have a VideoPress subscription, I'd suggest contacting us directly via…

Posted a reply to hd=”true” not working video press, on the site WordPress.org Forums:
Hi again! There is a quality setting in the video player. See this screenshot: https://d.pr/i/dkpmId…

Posted a reply to Something went wrong. Please don’t be mad., on the site WordPress.org Forums:
Hi @nrms The latest Jetpack Social updates will not work correctly in the Jetpack version…

Posted a reply to hd=”true” not working video press, on the site WordPress.org Forums:
Hi there The post you linked to doesn't appear to be available any more. Can…

Posted a reply to html code -> non-compliance with W3C, on the site WordPress.org Forums:
Hi there. I have not been able to reproduce this issue in testing so far.…

Posted a reply to Jetpack Sync is causing a “loop”, on the site WordPress.org Forums:
Hi there. I haven't seen this error before. There may be something else installed on…

Posted a reply to Jetpack CDN, on the site WordPress.org Forums:
Hi there. From our end it looks like hotlink protection is still in place: https://d.pr/i/YGbo1w…

Posted a reply to Jetpack CDN, on the site WordPress.org Forums:
Hi there. Your site appears to have some image hotlinking protection in place via Cloudflare,…

Posted a reply to Is JetPack Brute Force prevention enough or site needs another solution?, on the site WordPress.org Forums:
Hi there. Jetpack Brute Force protection protects against brute force attacks, where hackers try to…

Posted a reply to Safe Mode Loop, on the site WordPress.org Forums:
Hi @onurparlar It's strange that replacing the code as described above would break your site.…

Posted a reply to Jetpack emails – photo caption text not visible, on the site WordPress.org Forums:
Hi @imdtracy I have confirmed this issue when using the Classic Editor plugin, and reported…

Posted a reply to Limiting Class Availability, on the site WordPress.org Forums:
Hi there Yes, you can limit the time students have to view a lesson within…

Posted a reply to Search is not working, on the site WordPress.org Forums:
Hi there From your video, it looks like you use (or have used) Relevanssi, which…

Posted a reply to pending payment error, on the site WordPress.org Forums:
Hi there It sounds like you're using one of our paid listing add-ons. We can…

Posted a reply to I can’t delete a site on my jet pack acount, on the site WordPress.org Forums:
I'm sorry to hear you're having trouble disconnecting a site from your Jetpack account. As…

Posted a reply to cURL error 60, on the site WordPress.org Forums:
Hi there. Currently, we primarily provide support in English, but I can try to use…

Posted a reply to Boost creating large number of Ajax requests, on the site WordPress.org Forums:
Hi @richardsonchairmakers as confirmed via email, we are working on a fix for the excessive…

Posted a reply to Sad, on the site WordPress.org Forums:
I understand that it's disappointing to have to pay for something that was previously free.…

Posted a reply to Is s-maxage supported by the WP Super Cache config?, on the site WordPress.org Forums:
Yes, that's correct. You would need to write some custom code to modify the headers…

Posted a reply to how often does wp-cron preloads WP super cache pages?, on the site WordPress.org Forums:
Hi there There's a setting to adjust that interval in the Proload tab of WP…

Posted a reply to Problems in trying to view the debug log, on the site WordPress.org Forums:
Hi there By default the file should be found in https://www.domain.org/wp-content/cache/. The plugin does not…

Posted a reply to Top Posts & Pages Widget from Legacy to Current?, on the site WordPress.org Forums:
That's because the Latest Posts widget is part of WordPress while Top Posts is part…

Posted a reply to TOO MANY REQUESTS AND LOGIN FAILS, on the site WordPress.org Forums:
Hi @akiraanastasia - It looks like you have several different security plugins, which may be…

Posted a reply to It crashed my site, on the site WordPress.org Forums:
I'm sorry to hear that your site crashed after installing Jetpack Protect. We haven't had…

Posted a reply to Debug shows an error message, how to solve this problem?, on the site WordPress.org Forums:
Hi @sabba911 I see we are in touch with you by email now. We'll keep…

Posted a reply to Does Jetpack Override Nonce Timeout Settings?, on the site WordPress.org Forums:
Hi there There isn't anything in Jetpack that would cause that, unless there's a bug…

Posted a reply to 500 status code for “POST /sites/*********/publicize-connections/new”, on the site WordPress.org Forums:
@oscareducation and @firecrackerlead Could you please start your own thread, as per the Forum Welcome…

Posted a reply to Probleme de partage des articles programmés sur notre page facebook, on the site WordPress.org Forums:
Hi there Can you confirm, when you're scheduling posts, are they brand new posts that…

Posted a reply to Jetpack Form Block Missing (22 others exist), on the site WordPress.org Forums:
Hi there There does indeed appear to be a network issue affecting the connection. Our…

Posted a reply to checkbox color, on the site WordPress.org Forums:
Sorry for the delay here. Your checkboxes are looking good now: Did you manage to…

Posted a reply to checkbox color, on the site WordPress.org Forums:
Hi there. You should be able to override that with some custom CSS which you…

Posted a reply to Related Posts Feature Breaks when Related Post is Set to Draft, on the site WordPress.org Forums:
I actually wasn’t able to find the reindexing feature under the General > Manage connection…

Posted a reply to 500 status code for “POST /sites/*********/publicize-connections/new”, on the site WordPress.org Forums:
It looks like we're seeing an unexpected server port value. Can you try adding the…

Posted a reply to Jetpack Database issues, on the site WordPress.org Forums:
Marking this resolved as it's a duplicate of https://wordpress.org/support/topic/jetpack-database-issues-2/

Posted a reply to Firewall on multisite?, on the site WordPress.org Forums:
I heard back from the devs, and due to the way the plugin manages php…

Posted a reply to Transferring my Jetpack connection to another user, on the site WordPress.org Forums:
I reached a message saying that I don’t have any WordPress sites set up yet.…

Posted a reply to 500 status code for “POST /sites/*********/publicize-connections/new”, on the site WordPress.org Forums:
Hi there. Sorry you're still having trouble. The alternate connection method is still unable to…

Posted a reply to Delete Jetpack cached image, on the site WordPress.org Forums:
Hi there Can you clarify? What were you expecting, and what happened instead?

Posted a reply to Firewall on multisite?, on the site WordPress.org Forums:
Hi Rolf. This hasn't actually been tested, since it's not officially supported on multisite. Our…

Posted a reply to Content cache file missing, on the site WordPress.org Forums:
Can you try copying the file wp-super-cache/wp-cache-config-sample.php to wp-content/wp-cache-config.php and see if that helps?

Posted a reply to Transferring my Jetpack connection to another user, on the site WordPress.org Forums:
Hi @philadopolis What you need to do is: Log into WordPress.com with your work email…

Posted a reply to Jetpack Portfolio, on the site WordPress.org Forums:
Thanks for the update @benlumia007 - Glad you figured it out!