WordPress.org

Posted a reply to Failed FTP upload during backup, on the site WordPress.org Forums:
Hi, From the log, it appears that there are very large gaps between resumptions. As…

2 days ago

Posted a reply to Problem with Authentication to Dropbox, on the site WordPress.org Forums:
Hi, It appears that there is a problem authenticating with Dropbox. Please could you ask…

3 days ago

Posted a reply to Unable to backup with updraft plus only on a certain website, on the site WordPress.org Forums:
Hi, It appears that something is timing out the backup process very early. Please could…

3 days ago

Posted a reply to No action button showing, on the site WordPress.org Forums:
Hi, Apologies, is that the full contents of the log file? It only appears to…

3 days ago

Posted a reply to Plugin backing up to server…, on the site WordPress.org Forums:
Hi, From the description, it appears that the backups are not completing correctly. Please could…

1 week ago

Posted a reply to Updraftplus backup is taking too long time, on the site WordPress.org Forums:
Hi Abhishek, Please could you ask your hosts to check the PHP maximum execution time?

1 week ago

Posted a reply to Dropbox content errors after backup, on the site WordPress.org Forums:
Hi Fred, It is possible that there was a temporary connection issue with Dropbox. I…

2 weeks ago

Posted a reply to Updraftplus backup is taking too long time, on the site WordPress.org Forums:
Hi, It appears that something is timing out or killing off the backup process very…

2 weeks ago

Posted a reply to Site completely unaccessible after backup, on the site WordPress.org Forums:
Hi, This indicates that the site may have hit a memory limit. I would recommend…

2 weeks ago

Posted a reply to Dropbox content errors after backup, on the site WordPress.org Forums:
Hi, Apologies for the delay. The log that you sent indicates that the backup completed.…

2 weeks ago

Posted a reply to Repeated ‘Not Finished’ backup failures, on the site WordPress.org Forums:
Hi, From the log, it appears that you have disabled the 'Delete local copy' option.…

2 weeks ago

Posted a reply to Folders in Dropbox, on the site WordPress.org Forums:
Hi, This is not available in the free version of UpdraftPlus. It is available as…

2 weeks ago

Posted a reply to UpdraftPlus Restoration: Stuck when Unpacking backup…, on the site WordPress.org Forums:
Hi, Apologies for the delay. Please could you double check that you have uploaded the…

3 weeks ago

Posted a reply to DB size after optimization is larger, on the site WordPress.org Forums:
Hi Venkat, It is possible that there is a bug in how the plugin is…

3 weeks ago

Posted a reply to Incorrect zip file paths, on the site WordPress.org Forums:
Hi, Apologies for the delay. You can try enabling WordPress' debug mode. This will cause…

3 weeks ago

Posted a reply to Full-site backups to a remote location, on the site WordPress.org Forums:
Hi, Yes, if you need to restore, upload the backup files to the 'wp-content/updraft' directory…

3 weeks ago

Posted a reply to Fields parameter is required for this method error, on the site WordPress.org Forums:
Hi, Apologies for the delay. Please could you take a test backup to Google Drive…

3 weeks ago

Posted a reply to Deleted Images but still referencing in Database, on the site WordPress.org Forums:
Hi, I'm afraid that this is not possible in the current version of the plugin.…

3 weeks ago

Posted a reply to How to run every minute via cron or editing plugin?, on the site WordPress.org Forums:
Hi, I'm afraid that it is currently not possible to schedule an optimisation run via…

3 weeks ago

Posted a reply to Any hope to restore on a new webhost?, on the site WordPress.org Forums:
Hi, What is the name of the backup file that you are attempting to restore?…

3 weeks ago

Posted a reply to Plugin size, on the site WordPress.org Forums:
Hi, The size of the plugin will not affect your memory limit. The memory limit…

3 weeks ago

Posted a reply to Full-site backups to a remote location, on the site WordPress.org Forums:
Hi, You can find the backup files in the 'wp-content/updraft' directory. Each backup is split…

3 weeks ago

Posted a reply to Fields parameter is required for this method error, on the site WordPress.org Forums:
Hi, Apologies, the backup log that you sent shows that no remote storage method was…

3 weeks ago

Posted a reply to After wp-Optimize: Password form of protected blog disappeared, on the site WordPress.org Forums:
Hi, Apologies for the delay. Are you using the standard WordPress password protection for posts,…

3 weeks ago

Posted a reply to DB size after optimization is larger, on the site WordPress.org Forums:
Hi Venkat, Apologies for the delay. Do your WordPress tables share a database with any…

3 weeks ago

Posted a reply to Optimize database tables spinning forever, on the site WordPress.org Forums:
Hi, Apologies for the delay. Are you still experiencing this issue?

3 weeks ago

Posted a reply to Updraft Says cURL is not installed, web server says it is., on the site WordPress.org Forums:
Hi Craig, Please could you send us a screenshot of the site information from the…

4 weeks ago

Posted a reply to Google Drive integration, on the site WordPress.org Forums:
Hi, Apologies. Google tends to alter their layout often. However, the essential steps remain the…

4 weeks ago

Posted a reply to UpdraftPlus Premium Developer (unlimited sites), on the site WordPress.org Forums:
Hi Pedro, I'm afraid that we cannot answer questions regarding the Premium version of UpdraftPlus…

4 weeks ago

Posted a reply to run out of memory, loop, on the site WordPress.org Forums:
Hi, The UpdraftPlus backup process was looping due to the errors caused by the changing…

4 weeks ago

Posted a reply to run out of memory, loop, on the site WordPress.org Forums:
Hi, From the log, it appears that the rate at which the backup files can…

4 weeks ago

Posted a reply to What to do with -old files?, on the site WordPress.org Forums:
Hi, These are left over as part of the restoration process. If there is an…

4 weeks ago

Posted a reply to total crash, on the site WordPress.org Forums:
Hi, If you were using a remote storage location, then the backup files will be…

4 weeks ago

Posted a reply to Tools UpdraftPlus: Unfinished restoration You have an unfinished restoration op, on the site WordPress.org Forums:
Hi, If you were using a remote storage location, then the backup files will be…

4 weeks ago

Posted a reply to Dropbox backup failing, on the site WordPress.org Forums:
Hi, Before uploading the backups to remote storage, UpdraftPlus has to first create the backup…

4 weeks ago

Posted a reply to Getting Error presumably after WP update, on the site WordPress.org Forums:
Hi David, Apologies for the delay. From the log, it appears that the backup completed…

4 weeks ago

Posted a reply to Dropbox backup failing, on the site WordPress.org Forums:
Hi, From the log, it appears that UpdraftPlus is unable to create one of the…

1 month ago

Posted a reply to Getting Error presumably after WP update, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the full backup log? The contents…

1 month ago

Posted a reply to PHP Warning: ftp_login(): This security scheme is not implemented, on the site WordPress.org Forums:
Hi, Apologies for the delay. Does the time stamp on this error coincide with a…

1 month ago

Posted a reply to Getting Error presumably after WP update, on the site WordPress.org Forums:
Hi David, It appears that something may be interfering with the JavaScript on the page,…

1 month ago

Posted a reply to SUBSCRIPTION CANCELLED NEED TO RENEW, on the site WordPress.org Forums:
Hi, For support with the paid version of UpdraftPlus and UpdraftVault, please can you open…

1 month ago

Posted a reply to Dropbox backup failing, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the full backup? The contents will…

1 month ago

Posted a reply to php_network_getaddresses getaddrinfo failed, on the site WordPress.org Forums:
Hi, It is possible that there is an issue with IPv6. Please could you add…

1 month ago

Posted a reply to does it backup WP core?, on the site WordPress.org Forums:
Hi, Apologies for the delay. The free version of UpdraftPlus does not backup the WP…

1 month ago

Posted a reply to run out of memory, loop, on the site WordPress.org Forums:
Hi, Apologies for the delay. Please could you send us a copy of the latest…

1 month ago

Posted a reply to Error restoring database backup, on the site WordPress.org Forums:
Hi, Apologies for the delay. Please could you send us a copy of the error…

1 month ago

Posted a reply to Updraft Plus: Database restore (2 WP installations in database), on the site WordPress.org Forums:
Hi, UpdraftPlus will only affect the tables that match the current site's table prefix. So…

1 month ago

Posted a reply to restore from S3 corrupted zip (smaller size), on the site WordPress.org Forums:
Hi, Apologies again for the delay. It appears that the download of the Uploads backup…

1 month ago

Posted a reply to Backups disappear from panel Existing Backups after being used, on the site WordPress.org Forums:
Hi, Because UpdraftPlus stores the records of the backups in the database, this is overwritten…

1 month ago

Posted a reply to Cannot save settings, on the site WordPress.org Forums:
Hi, Apologies for the delay. What version of UpdraftPlus is currently installed?

2 months ago