WordPress.org

Posted a reply to Next Scheduled Backup Date is in the past, on the site WordPress.org Forums:
Hi, Apologies for the delay. Are other, non-UpdraftPlus, tasks shown as overdue in the Cron…

2 weeks ago

Posted a reply to Next Scheduled Backup Date is in the past, on the site WordPress.org Forums:
Hi, Apologies for the delay. Was the next bcakup able to run? If so, have…

1 month ago

Posted a reply to FAILS Backing Up ONLY Plugin Folder, on the site WordPress.org Forums:
Hi, I amm going to consult with one of our senior developers and wil update…

2 months ago

Posted a reply to FAILS Backing Up ONLY Plugin Folder, on the site WordPress.org Forums:
Hi Richard, Apologies for the delay. I'm afraid that the UpdraftPlus log does not show…

2 months ago

Posted a reply to FAILS Backing Up ONLY Plugin Folder, on the site WordPress.org Forums:
Hi, Apologies for the ongoing inconvenience. Please could you enable the following, and then attempt…

2 months ago

Posted a reply to Has stopped sending e-mail & log to admin acct, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest backup log? The contents…

3 months ago

Posted a reply to Unable to View Updraft Dashboard, on the site WordPress.org Forums:
Hi, Apologies for the delay. Please could you try adding the following to your .htaccess…

3 months ago

Posted a reply to Unable to View Updraft Dashboard, on the site WordPress.org Forums:
Hi, If possible, please could you try temporarily deactivating the other plugins on the site…

3 months ago

Posted a reply to Backup failing during plugin folder stage, on the site WordPress.org Forums:
Hi, Apologies for the delay. It appears that the attempt to process the backup files…

4 months ago

Posted a reply to Failing to Back up database, on the site WordPress.org Forums:
Hi, Apologies for the delay. In this case, I would recommend excluding the problem table…

4 months ago

Posted a reply to Backup failing during plugin folder stage, on the site WordPress.org Forums:
Hi It appears that the backup processing is either not able to run long enough…

4 months ago

Posted a reply to Updraft Backup doesn’t complete, on the site WordPress.org Forums:
Hi, From the log, it appears that the backup processing is either not able to…

4 months ago

Posted a reply to not working, on the site WordPress.org Forums:
Hi, Apologies for the inconvenience. Please could you open your browser developer tools (CTRL+SHIFT+J or…

4 months ago

Posted a reply to Not able to complete backup, on the site WordPress.org Forums:
Hi, Apologies for the delay. From the log file, the database dump process is being…

4 months ago

Posted a reply to UpdraftPlus won’t upload backup to Amazon S3 storage, on the site WordPress.org Forums:
Hi Tobias, Thank you. Fromm the log, it is likely that the connection to S3…

6 months ago

Posted a reply to UpdraftPlus won’t upload backup to Amazon S3 storage, on the site WordPress.org Forums:
Hi, Apologies, would it be possible to send us the full backup log? From the…

6 months ago

Posted a reply to Pop-Up (Modal) Appears When Updating Plugins, on the site WordPress.org Forums:
Hi, To completely disable the automatic backups pop-up, please add the following line to your…

6 months ago

Posted a reply to Can UpDraft Plus be entirely disabled on The Front End?, on the site WordPress.org Forums:
Hi, Apologies for the delay. I'm afraid that there is not a way to completely…

6 months ago

Posted a reply to WP_AUTO_UPDATE_CORE keeps coming back, on the site WordPress.org Forums:
Hi Barry, Easy Updates Manager does not touch the wp-config.php file. As such, there must…

7 months ago

Posted a reply to Nothing Updating on one of two sites w/ Easy Updates Manager., on the site WordPress.org Forums:
Hi, Apologies for the delay. From your description, it appears that there may be a…

7 months ago

Posted a reply to how to switch off email notifications, on the site WordPress.org Forums:
Hi Valentin, Apologies for the delay. What form of emails are you still receiving from…

7 months ago

Posted a reply to WP_AUTO_UPDATE_CORE keeps coming back, on the site WordPress.org Forums:
Hi Barry, Apologies for the delay in replying. Are you hosted on any form of…

7 months ago

Posted a reply to Manual installation support, on the site WordPress.org Forums:
Hi, Apologies for the delay in replying. I have added your suggestion to our feature…

7 months ago

Posted a reply to RTL support, on the site WordPress.org Forums:
Hi, Apologies for the delay. I have added a note to our buglist regarding RTL…

8 months ago

Posted a reply to S3generic rescan doesn’t work if charset inside Content-Type header, on the site WordPress.org Forums:
Hi, Thank you for the report and the patch. I will pass this on to…

8 months ago

Posted a reply to table not being excluded, on the site WordPress.org Forums:
Hi, That filter should work for all backups. If possible, please could you send us…

9 months ago

Posted a reply to Interpretation/Translation Error “Remote-Pfad” or “Port”?, on the site WordPress.org Forums:
Hi, Apologies for the confusion. That setting in English is 'Remote path', referring to the…

9 months ago

Posted a reply to Empty directories, on the site WordPress.org Forums:
Hi, Thanks for the information. We will fix remove these in the next release. Best…

10 months ago

Posted a reply to Dropbox authentication loop, on the site WordPress.org Forums:
Hi, Apologies for the delay. Are you using any form of plugin which redirects or…

11 months ago

Posted a reply to mysqldump: Couldn’t execute ‘SELECT, on the site WordPress.org Forums:
Hi, Apologies for the inconvenience. Do the backups on the site appear to be completing…

11 months ago

Posted a reply to 2,7 Mio Records in options table, on the site WordPress.org Forums:
Hi, Apologies for the delay. This issue suggests that some version of UpdraftPlus is still…

11 months ago

Posted a reply to Backups incomplete, but no errors in logs, on the site WordPress.org Forums:
Hi, Please could you test taking a backup and not sending it to Google Drive?…

11 months ago

Posted a reply to Amazon S3 and Beijing Bucket not working, on the site WordPress.org Forums:
Hi, Please could you change line 12 of methods/s3generic.php from: protected $use_v4 = false; to…

12 months ago

Posted a reply to Google Drive issue (LiteSpeed Server / PlanetHoster), on the site WordPress.org Forums:
Hi, It appears then that the connection is being cut off early by some mechanism…

12 months ago

Posted a reply to Always a problem with Google Drive, on the site WordPress.org Forums:
Hi, Apologies, please could you move the define('UPDRAFTPLUS_IPV4_ONLY',true); line from the bottom of the wp-config.php…

12 months ago

Posted a reply to Always a problem with Google Drive, on the site WordPress.org Forums:
Hi, Apologies for the delay. I'm afraid that there is not much which can be…

12 months ago

Posted a reply to Google Account Security Check-up, on the site WordPress.org Forums:
Hi, Apologies for the delay. It is likely that you are authenticated on the old…

12 months ago

Posted a reply to Google Drive issue (LiteSpeed Server / PlanetHoster), on the site WordPress.org Forums:
Hi, Please could you try adding the following to your wp-config.php file: define('UPDRAFTPLUS_IPV4_ONLY', true); Place…

12 months ago

Posted a reply to Amazon S3 and Beijing Bucket not working, on the site WordPress.org Forums:
Hi, Apologies for the inconvenience. There is not currently a method to manually set the…

12 months ago

Posted a reply to wp install updraftplus is not working, on the site WordPress.org Forums:
Hi, Apologies, I believe that there may be a typo in our documentation. Please could…

12 months ago

Posted a reply to udraftplus php fatal error when trying to download backup zip files, on the site WordPress.org Forums:
Hi, Apologies for the inconvenience. A fix for this issue has been made, and should…

1 year ago

Posted a reply to Zip file “Unsupported format”, on the site WordPress.org Forums:
Hi, Glad that it is working for you now. We have had an update since…

1 year ago

Posted a reply to Zip file “Unsupported format”, on the site WordPress.org Forums:
Hi, Apologies for the delay. When downloading the abckup files directly from UpdraftPlus, could I…

1 year ago

Posted a reply to Updraft Plus : not upload to Google Drive, on the site WordPress.org Forums:
Hi Pierre, There are a couple of behind the scenes situations that may have resolved…

1 year ago

Posted a reply to Updraft Plus : not upload to Google Drive, on the site WordPress.org Forums:
Hi Pierre, The timeout error which you are encountering usually indicates that the connection to…

1 year ago

Posted a reply to Hundreds of Ajax access logs for 3 hours run up CPU, on the site WordPress.org Forums:
Hi, Apologies for the delay. I have checked with our developers, and the backup status…

1 year ago

Posted a reply to Hundreds of Ajax access logs for 3 hours run up CPU, on the site WordPress.org Forums:
Hi, Were any backups run on the 18th (or morning of the 19th depending on…

1 year ago

Posted a reply to Hundreds of Ajax access logs for 3 hours run up CPU, on the site WordPress.org Forums:
Hi, Was a backup running at the time? If so, please could you send us…

1 year ago

Posted a reply to action hook after backup needed, on the site WordPress.org Forums:
Hi, Apologies, we do not currently have any documentation for hooks. There is not currently…

1 year ago

Posted a reply to Undefined variable: table_data in updraftplus/backup.php, on the site WordPress.org Forums:
Hi, Apologies for the delay. This has been addressed in our current development version, and…

1 year ago