Posted a reply to pdfjsLib is not defined, on the site WordPress.org Forums:
Hi, We have tried to troubleshoot the issue, but this is very weird! - that…

Posted a reply to 2 out of 5 books don’t load, on the site WordPress.org Forums:
Hi, 1. First don't use multiple flipbook plugins at once. They load their own customized…

Posted a reply to Feature Questions for DearFlip+DearPDF, on the site WordPress.org Forums:
Hi, DearPDF will have all features of Dearflip in regards to PDF viewing, we are…

Posted a reply to Hang at 11% regulary, on the site WordPress.org Forums:
Hi, Please try removing superpwa it doesn't support partial loading. superpwa-sw.js:119 Uncaught (in promise) TypeError:…

Posted a reply to Feature Questions for DearFlip+DearPDF, on the site WordPress.org Forums:
Hi, Both products support hyperlinks in Full version. None of them support search. Planned for…

Posted a reply to CROSS ORIGIN!! Cannot access file!, on the site WordPress.org Forums:
Hi, The problem is due to lack of CORS permission from the bunny CDN server.…

Posted a reply to 2 out of 5 books don’t load, on the site WordPress.org Forums:
Hi, Thanks for your report. We cannot tell what's going on without seeing it. Your…

Posted a reply to Full Screen Button not showing on I Phone, on the site WordPress.org Forums:
Hi, We believe IOS will release a solution for that and it will automatically support…

Posted a reply to Full Screen Button not showing on I Phone, on the site WordPress.org Forums:
Here is what the plugin author says in their forum regarding IOS and fullscreen. https://3dflipbook.net/question?id=1000

Posted a reply to Full Screen Button not showing on I Phone, on the site WordPress.org Forums:
Hi, That is not fullscreen actually, it's equal to what our flipbooks open in lightbox.…

Posted a reply to Full Screen Button not showing on I Phone, on the site WordPress.org Forums:
Please share which plugin?

Posted a reply to Full Screen Button not showing on I Phone, on the site WordPress.org Forums:
Hi, IOS doesn't support Fullscreen api for Web. That is why fullscreen is not available.…

Posted a reply to Other social bookmark links, Thumbnail-Sizes, on the site WordPress.org Forums:
Hi, 1. Yes you can add CSS class id through shortcode. Also possible through Gutenberg…

Posted a reply to Flipfbook working only on my computer, on the site WordPress.org Forums:
Hi, Your server is not allowing loading of the flipbook script file: http://www.golfdorval.com/wordpress/wp-content/plugins/3d-flipbook-dflip-lite/assets/js/dflip.min.js?ver=1.7.31 It says:…

Posted a reply to Muted Sound Still Playing, on the site WordPress.org Forums:
Hi, 1. You have not turned off sound for all the 4 visible flipbooks. Lexis…

Posted a reply to PDF accessibility, on the site WordPress.org Forums:
Hi, Our transactions are done using Freemius and we follow the Double guarantee structure. https://freemius.com/help/documentation/selling-with-freemius/refund-policy/#flexible_double_guarantee…

Posted a reply to PDF accessibility, on the site WordPress.org Forums:
Hi, Yes we have 30 days refund policy. Excluding the gateway fees(Paypal fees). Best Regards,…

Posted a reply to PDF accessibility, on the site WordPress.org Forums:
Hi, Reading is not available in the plugin. Best Regards, DearHive

Posted a reply to background for pop-up menu, on the site WordPress.org Forums:
Hi, You will have to use custom CSS: .more-container .df-ui-btn { background-color: red; } .more-container…

Posted a reply to PDF only showing in Safari, on the site WordPress.org Forums:
I hope it will work after fixing that. We are marking this thread as resolved.…

Posted a reply to PDF FIle Loadint time, on the site WordPress.org Forums:
Hi, Optimize your PDF. Your PDF is around 500MB, it will take time. Normally a…

Posted a reply to PDF only showing in Safari, on the site WordPress.org Forums:
Hi, Thanks for removing the sw.js, thigs are much clear and we were able to…

Posted a reply to Searchable? SEO?, on the site WordPress.org Forums:
Hi, Our plugin only displays the PDF pages, it doesn't put the text content on…

Posted a reply to mute sound, on the site WordPress.org Forums:
Hi, This is available in Full version. With lite version you have to set the…

Posted a reply to Cross Origin alert, on the site WordPress.org Forums:
Hi, Apologies for the delayed reply. Please mail us at support@dearhive.com Best Regards, DearHive

Posted a reply to Mixed Content Error for Controls – Fonts Loaded Over HTTP, on the site WordPress.org Forums:
Hi, We rechecked you issue and found some interference and mismanagement of CSS files by…

Posted a reply to size of thumbnails or cover, on the site WordPress.org Forums:
Image will stretch to fit the provided size. Auto fit - Image mode is available…

Posted a reply to PDF only showing in Safari, on the site WordPress.org Forums:
Hi, We find some error message from sw.js sw.js:96 Uncaught (in promise) TypeError: Failed to…

Posted a reply to size of thumbnails or cover, on the site WordPress.org Forums:
Hi, You can do that with custom CSS. Please follow this article section: https://dearflip.com/docs/dearflip-wordpress/issues-and-faqs/#how-to-change-thumb-size-for-lightbox-popups

Posted a reply to PDF only showing in Safari, on the site WordPress.org Forums:
Hi, This is interesting. We hadn't faced such an issue before. We will look into…

Posted a reply to Strange text degradation on pdf books, on the site WordPress.org Forums:
Hi, Can you share the link to your page? We will check what's going on.…

Posted a reply to Can I dynamically embed pdf?, on the site WordPress.org Forums:
Hi, It is possible. But you will require custom development. Wordpress plugin does the following.…

Posted a reply to display only the most recent book a category, on the site WordPress.org Forums:
Hi, Yes the logic is same for category too. You can control the thumb size…

Posted a reply to Using index page, on the site WordPress.org Forums:
Hi, Links are PRO feature. Table of content can be created using many editors. Word…

Posted a reply to Using index page, on the site WordPress.org Forums:
Hi, What you say is called table of contents. Like this: https://dearflip.com/flipbook-examples/#flipbook-glfw-manual/3/ It needs to…

Posted a reply to display only the most recent book a category, on the site WordPress.org Forums:
Hi, Try this: [dflip books='all' limit=1][/dflip]

Posted a reply to Domain migration, on the site WordPress.org Forums:
HI, Have you tried updating the URLs too. Some plugins can do this. https://www.wpbeginner.com/plugins/how-to-update-urls-when-moving-your-wordpress-site/ Best…

Posted a reply to Language ?, on the site WordPress.org Forums:
Hi, Translating the text and the control bars and text messages are available in full…

Posted a reply to Sorting Books in Shortcode, on the site WordPress.org Forums:
Hi, sorting , orderby, option is available in full version. Best Regards, DearHive

Posted a reply to Buttons on control bar, on the site WordPress.org Forums:
Thanks for the tip @optimizingmatters it helped to debug the issue. @mihneacrisbas52 There is this…

Posted a reply to Buttons on control bar, on the site WordPress.org Forums:
Also exclude themify-icons.min.css

Posted a reply to Buttons on control bar, on the site WordPress.org Forums:
Hi, Autooptimize is not including all the CSS from our file and is causing missing…

Posted a reply to “Please set a valid document file or source”, on the site WordPress.org Forums:
Hi, Apologies for the delayed response due to vacations. We have not used ACF so…

Posted a reply to sliding book thumbnail on front for a category, on the site WordPress.org Forums:
Hi, With the plugin dFlip(DearFlip) that you are using. It's not possible to do so.…

Posted a reply to Black images instead of the page image, on the site WordPress.org Forums:
Hi, Is there a flipbook on that page? We could not find it. Best Regards,…

Posted a reply to Upgrade and Move from CodeCanyon, on the site WordPress.org Forums:
Hi, You can use a different PDF that has 4 pages. The plugin cannot stop…

Posted a reply to responsive?, on the site WordPress.org Forums:
Hi, That behaviour should happen by default. Please check if pagemode is set to auto.…