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Posted a reply to It do not work, on the site WordPress Support Forums:
Hi there, Thanks for your review I appreciate your unsatisfactory experience would lead to a…

2 years ago

Posted a reply to Problems with Manual Backups, on the site WordPress Support Forums:
Hi Debayne, I'm afraid we've not resolved the Heart Internet compatibility yet. I'll follow up…

2 years ago

Posted a reply to BackUp file: URL not found, on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. Could you update to the latest version? If…

2 years ago

Posted a reply to [Plugin: BackUpWordPress] No valid archive method found., on the site WordPress Support Forums:
Hey everyone, If you could all update to the latest version that would be great.…

2 years ago

Posted a reply to Download link of a backup redirects to Dashboard, on the site WordPress Support Forums:
Fix has been released. If you could all update that will resolve the issue :)…

2 years ago

Posted a reply to calculating the size of your backup… for the folder wp-content wp-admin, on the site WordPress Support Forums:
Oh ok. Thanks for reaching out to support. Let's pickup the conversation there. I thought…

2 years ago

Posted a reply to calculating the size of your backup… for the folder wp-content wp-admin, on the site WordPress Support Forums:
Are backups also failing to complete? Or just the file size scanning process? Do you…

2 years ago

Posted a reply to calculating the size of your backup… for the folder wp-content wp-admin, on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. So this is a common issue. What's happening…

2 years ago

Posted a reply to SQL query error, on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. Would it be possible for you to reach…

2 years ago

Posted a reply to This file may contain malicious executable code, on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. This warning will be resolved in a future…

2 years ago

Posted a reply to Run Time Error, on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. Would it be possible for you to reach…

2 years ago

Posted a reply to Scheduled backups set for daily, but running 0-3 times a day, on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. Would it be possible for you to reach…

2 years ago

Posted a reply to zip warning: No such file or directory, on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. So this error is only really a warning.…

2 years ago

Posted a reply to Move backup folder outside the web root, on the site WordPress Support Forums:
It's in our FAQ I believe. https://bwp.hmn.md/support-center/backupwordpress-faqs/

2 years ago

Posted a reply to Blank page on manual backup, on the site WordPress Support Forums:
Hi Chris, Sorry for the delay here. Hope you managed to find a workable solution.…

2 years ago

Posted a reply to Can't activate backupwordpress, on the site WordPress Support Forums:
Good point. Can you email us at backupwordpress@hmn.md? And we'll go from there. Cheers! Owain

2 years ago

Posted a reply to Blank page on manual backup, on the site WordPress Support Forums:
Hi there, Were you on the latest version of BackUpWordPress? If so, would it be…

2 years ago

Posted a reply to BackupWordPress S3 Addon generating PHP warning messages, on the site WordPress Support Forums:
Hi there, Premium support questions should go through our main support channel. Would it be…

2 years ago

Posted a reply to Using SSL self-signed certificates, I get an error, on the site WordPress Support Forums:
Hi there, Would it be possible for you to reach out to us through our…

2 years ago

Posted a reply to NUL characters inserted in SQL script, on the site WordPress Support Forums:
Hi there, Would it be possible for you to reach out to us through our…

2 years ago

Posted a reply to Gets stuck on creating zip archive, on the site WordPress Support Forums:
Hi there, Please see here for hanging backups: https://bwp.hmn.md/support-center/troubleshooting/#bkpspin If troubles persist, would it be…

2 years ago

Posted a reply to Full backup stuck creating zip file, on the site WordPress Support Forums:
Hi there, Please see here for hanging backups: https://bwp.hmn.md/support-center/troubleshooting/#bkpspin If troubles persist, would it be…

2 years ago

Posted a reply to Move backup folder outside the web root, on the site WordPress Support Forums:
That's correct!

2 years ago

Posted a reply to Restoring Back up but only one file there?, on the site WordPress Support Forums:
You can also see here for a restore guide: https://bwp.hmn.md/support-center/restore-backup/

2 years ago

Posted a reply to archives bigger than 64MByte are not created, on the site WordPress Support Forums:
Hi all, Would it be possible for you to reach out to us through our…

2 years ago

Posted a reply to plugin not doing anything, on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. Would it be possible for you to reach…

2 years ago

Posted a reply to Fatal error trying to add Exclusions, on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. Would it be possible for you to reach…

2 years ago

Posted a reply to This file may contain malicious executable code, on the site WordPress Support Forums:
This doesn't seem BackUpWordPress related. Perhaps contact gravityforms?

2 years ago

Posted a reply to Scheduled backup won't run, exclude doens't work, on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. Would it be possible for you to reach…

2 years ago

Posted a reply to SSL Error, on the site WordPress Support Forums:
Hi Garath, Can you run your domain through an SSL checker and make sure everything…

2 years ago

Posted a reply to Can't activate backupwordpress, on the site WordPress Support Forums:
Hi Carlo, Do you have error logs on your server? Might I recommend you reach…

2 years ago

Posted a reply to Inconsistent backup schedule and calculating size stuck, on the site WordPress Support Forums:
Hi Goran, Thanks for getting in touch. So first off, schedules in BackUpWordPress rely on…

2 years ago

Posted a reply to Problems found by BackUpWordPress, on the site WordPress Support Forums:
Hi guys, Thanks for getting in touch, sorry for the delay in reply here. This…

2 years ago

Posted a reply to Feature required - Automated Database restoring, on the site WordPress Support Forums:
Hi guys! Thanks for the feature requests. Right now, that isn't something on our roadmap,…

2 years ago

Posted a reply to Problems with Manual Backups, on the site WordPress Support Forums:
Ah good to know, glad you have something running at least. I'll be sure to…

2 years ago

Posted a reply to Can't activate backupwordpress, on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. So this means there's a fatal error in…

2 years ago

Posted a reply to Problems with Manual Backups, on the site WordPress Support Forums:
Hi Debbie, Sorry for the delay. The current version of BackUpWordPress is still incompatible with…

2 years ago

Posted a reply to Problems with Manual Backups, on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. Could you tell me what host your on?…

2 years ago

Posted a reply to GDrive targeting a sub folder, on the site WordPress Support Forums:
Hi JD, Not yet, but as a future enhancement there most likely will be :)…

2 years ago

Posted a reply to Stopped working, on the site WordPress Support Forums:
Hi Lulu, Sorry to hear you've been having troubles. Did you write to us recently?…

2 years ago

Posted a reply to Problem with deleting old backups, on the site WordPress Support Forums:
Did the setting used to be set to 10, and then you changed it to…

2 years ago

Posted a reply to Change the location of backup?, on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. You can indeed, in your wp-config.php you can…

2 years ago

Posted a reply to BackUpWordPress will not work on this site. ( PHP Version 5.2.17 is unsupported, on the site WordPress Support Forums:
Hi guys, For those of you who've upgraded, and are stuck seeing PHP Version not…

2 years ago

Posted a reply to PHP Version 5.2.17 is unsupported, on the site WordPress Support Forums:
Hi Mike, Time for a new host then :) Sorry to hear that though, and…

2 years ago

Posted a reply to Fatal error on wp website, on the site WordPress Support Forums:
I don't think a backup will be necessary if you're just deleting the BackUpWordPress Plugin…

2 years ago

Posted a reply to Fatal error on wp website, on the site WordPress Support Forums:
Hi Ken, Thanks for getting in touch. Can you try FTP'ing into your server an…

2 years ago

Posted a reply to PHP Version 5.2.17 is unsupported, on the site WordPress Support Forums:
Hi Davis, You'll need to FTP into your site and delete the BackUpWordPress folder. Alternatively…

2 years ago

Posted a reply to mysqldump 5.6, on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. To resolve the error you'll need to contact…

2 years ago

Posted a reply to 3.1.4 is only one that works for me, on the site WordPress Support Forums:
There's currently an issue with backups and Heart Internet. We're looking into possible solutions.

2 years ago

Posted a reply to Updating plugin took site down (old php), on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. Sorry to hear that happened to you. As…

2 years ago