WordPress.org

Posted a reply to "Database and Full backup stops at 2Mb", on the site WordPress Support Forums:
Hi Damiaan, So this is quite a common issue. So the 2MB backup your getting…

5 hours ago

Posted a reply to "Back dropbox", on the site WordPress Support Forums:
Hey there, Thanks for reaching out. 1: Yes. You can backup a multisite and send…

6 hours ago

Posted a reply to "Complete Backup not working (anymore?) - New CGI Scripts?", on the site WordPress Support Forums:
Hey Jack, Thanks for getting in touch. The short answer is no. Could you [Enable…

6 hours ago

Posted a reply to "Permission denied", on the site WordPress Support Forums:
Hi Hendrik, So your backup failing isn't related to this error. It's likely some server…

7 hours ago

Posted a reply to "Fatal error when activating plugin", on the site WordPress Support Forums:
Hi McSquidwich, So this is because your version of PHP is incompatible with BackUpWordPress. BackUpWordPress…

1 week ago

Posted a reply to "When I backup both database and file it do not show in Tools>> Backups>> and the", on the site WordPress Support Forums:
Hi Søren, Did you get my email via Intercom? Cheers, Owain

1 week ago

Posted a reply to "Admin section disappears after latest plugin update", on the site WordPress Support Forums:
Hi Design by Trick, Thanks for getting back to me. In your wp-config.php could you…

1 week ago

Posted a reply to "disable multiple file backups in a multisite network", on the site WordPress Support Forums:
Hi Jonathan, We're still investigating the issue. I'll update you as soon as more progress…

1 week ago

Posted a reply to "wrong links after restore", on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. So you're site is fully restored? It could…

1 week ago

Posted a reply to "Doesn't work with WordPress 4.1.1 version", on the site WordPress Support Forums:
Hey there, Thanks getting in touch. Could you tell me what version of the plugin…

1 week ago

Posted a reply to "BackupWordpress still active after removing pluhin", on the site WordPress Support Forums:
Hi Laurens, Did you receive my email regarding this issue? If not, if the plugin…

1 week ago

Posted a reply to "Admin section disappears after latest plugin update", on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. I'm very sorry this happened to your site.…

2 weeks ago

Posted a reply to ""Files and database" does not finish", on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. So a site that size shouldn't take longer…

2 weeks ago

Posted a reply to "Plugin crashed site when updated on 4.1", on the site WordPress Support Forums:
Debayne, Could you send us a support request through our support system? Caroline, Can you…

2 weeks ago

Posted a reply to "fatal error.", on the site WordPress Support Forums:
Hi Guys, Sorry you've been having trouble. So this is because you're running an older…

2 weeks ago

Posted a reply to "Using SSL self-signed certificates, I get an error", on the site WordPress Support Forums:
Hi there, Thanks for reaching out. We'll look into why this is happening. What would…

3 weeks ago

Posted a reply to "500 Internal Server Error", on the site WordPress Support Forums:
Hey there, Thanks for getting in touch, Could you Enable Support and get in touch…

4 weeks ago

Posted a reply to "HOW DO I DOWNLOAD MY BACKUPS?", on the site WordPress Support Forums:
Hey Joellepoulos, Sorry to hear you've been having trouble. Could you email me at support@humanmade.co.uk…

4 weeks ago

Posted a reply to "Restore to new site", on the site WordPress Support Forums:
Hi Tippers, You'll have to create a new database in that case and restore to…

4 weeks ago

Posted a reply to "Can't Download Backups After Update", on the site WordPress Support Forums:
Hey guys, We have fixed the issue and hope to release the patch in the…

4 weeks ago

Posted a reply to "Plugin crashed site when updated on 4.1", on the site WordPress Support Forums:
Hi Carlos, Once you've FTP'd into your server you'll want to navigate to your WordPress…

1 month ago

Posted a reply to "Can't Download Backups After Update", on the site WordPress Support Forums:
Hey Guys, This is a known issue with IIS, we'll work on a fix and…

1 month ago

Posted a reply to "BackUpWordPress detected issues", on the site WordPress Support Forums:
Hi Anne, Glad the issue has been resolved. If you'd like to mark the ticket…

1 month ago

Posted a reply to "Not able to back up", on the site WordPress Support Forums:
Hey Mark, Thanks for getting back to me, Could you 'Enable Support', send me a…

1 month ago

Posted a reply to "Can't delete the plugin", on the site WordPress Support Forums:
Hey there, Thanks for reaching out. This is a known issue and has been fixed,…

1 month ago

Posted a reply to "Unable to delete plugin", on the site WordPress Support Forums:
Hi there, Thanks for getting in touch, This is a known issue and has been…

1 month ago

Posted a reply to "BackUpWordPress Fatal Error Memory", on the site WordPress Support Forums:
Hi Mark, Latest version of FTP Extension should fix this, could you mark this as…

1 month ago

Posted a reply to "Permission denied", on the site WordPress Support Forums:
Hi Yuhani, So this error basically means the ZIP command is installed on your server,…

1 month ago

Posted a reply to "Not able to back up", on the site WordPress Support Forums:
Hi there, Are you sure backups are failing despite the error? Cheers, Owain

1 month ago

Posted a reply to "BackUpWordPress detected issues", on the site WordPress Support Forums:
Hi Anne, Thanks for your patience. Could you Enable Support though the BackUpWordPress page and…

1 month ago

Posted a reply to "Plugin crashed site when updated on 4.1", on the site WordPress Support Forums:
Hey Lionel, Thanks for getting in touch. We've got a ticket for this and we'll…

1 month ago

Posted a reply to "CloudFlare error", on the site WordPress Support Forums:
Hi Robert, Could you enable support and we can debug the issue there. Is the…

1 month ago

Posted a reply to "Can't Download Backups After Update", on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. What version of the plugin are you running?…

1 month ago

Posted a reply to "Where is the database file in the complete backup", on the site WordPress Support Forums:
Hi Bruce, Thanks for reaching out. So if you have a 'complete' ZIP. If you…

2 months ago

Posted a reply to "Not actived", on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. Regarding your first issue: Are you sure you're…

2 months ago

Posted a reply to "It says "Safe Mode on", but Hosting company says "No"", on the site WordPress Support Forums:
Hi Michaela, Thanks for getting in touch, sorry for the delay in reply. We have…

2 months ago

Posted a reply to "How Much Data Can Be Backup", on the site WordPress Support Forums:
Hi Sheraton, Currently, BackUpWordPress will enable you to create ZIP's of your site. So should…

2 months ago

Posted a reply to "Unknown schedule running", on the site WordPress Support Forums:
Hey guys, Awesome to see you got to the bottom of this. I'll look into…

2 months ago

Posted a reply to "Fatal error: ZipArchive::addFile():", on the site WordPress Support Forums:
Hi Rule, Not really possible I'm afraid. What you maybe able to do however is…

2 months ago

Posted a reply to "Multisite backups will not run after update to WP 4.1 and BUWP 3.0.4", on the site WordPress Support Forums:
Hi There, Thanks for reaching out. That does sound like an issue! If you could…

2 months ago

Posted a reply to "BackUpWordPress Fatal Error Memory", on the site WordPress Support Forums:
Hi Mark, I believe we have a thread open in our support system? I'm currently…

2 months ago

Posted a reply to "Backup WordPress set to weekly but backs up every day", on the site WordPress Support Forums:
Hi there, Sorry to hear it's not working. Could you enable suppor and send me…

2 months ago

Posted a reply to "Not available in plugins or Tools", on the site WordPress Support Forums:
Hi there, Thanks for getting in touch. This sounds most unusual. Do you have administrative…

2 months ago

Posted a reply to "Plugin not working anymore", on the site WordPress Support Forums:
Hi Gabriele, Thanks for reaching out, sorry to hear you've been having issues. If you…

2 months ago

Posted a reply to "How Much Data Can Be Backup", on the site WordPress Support Forums:
Hey Sheraton, Thanks for getting in touch. BackUpWordPress has no restrictions of backup size. Though…

2 months ago

Posted a reply to "BackUpWordPress detected issues", on the site WordPress Support Forums:
Hey there, Thanks for getting in touch, currently looking into this issue. I'll get back…

2 months ago

Posted a reply to "where can I get an older version of this plugin?", on the site WordPress Support Forums:
Perhaps its time to look for a better host :)

2 months ago

Posted a reply to "Where are the backup saved?", on the site WordPress Support Forums:
Hey there, When BackUpWordPress creates a folder inside your /wp-content/ folder where your backups are…

2 months ago

Posted a reply to "Cannot restore Database Files (using PHPmyAdmin)", on the site WordPress Support Forums:
Hey Russ, I understand you lost your local setup. I know what a pain that…

2 months ago

Posted a reply to "Cannot restore Database Files (using PHPmyAdmin)", on the site WordPress Support Forums:
Hey Russ, I'm sorry you've been having a frustrating experience. I am actually still awaiting…

2 months ago