Posted a reply to Google Analytics Event Change, on the site WordPress.org Forums:
Hi, The change of Analytics events is reported in the changelog (see versions 4.4 and…

Posted a reply to A blank page opens in the mobile version, on the site WordPress.org Forums:
I have tested your site and it works fine on desktop and mobile.

Posted a reply to Different messages for different buttons, on the site WordPress.org Forums:
Hi! With the latest versions of Join.chat(> 4.5) you can. In the block editor you…

Posted a reply to If there is no Add to Cart button, on the site WordPress.org Forums:
Hi!, Default Joinchat hooks only are triggered if it's showed "add to cart" form (except…

Posted a reply to Change GA Tracking Naming, on the site WordPress.org Forums:
Hi, All parameters can be changed through the javascript trigger joinchat:event except the Event Category…

Posted a reply to Joinchat no longer working on my website, on the site WordPress.org Forums:
I can see it perfectly. Could it be due to some change in the optimization…

Posted a reply to cache plugin doesn’t let whatsapp box appear, on the site WordPress.org Forums:
Hello, I'm seeing your cached page with LiteSpeed and it works perfectly.

Posted a reply to move whatsapp icon above in mobile, on the site WordPress.org Forums:
Hi @lange20, In FAQS are an example to move button up on mobile devices.

Posted a reply to Google Analytics 4, on the site WordPress.org Forums:
You just need to add The Google Analytics 4 Configuration tag in your GTM. When…

Posted a reply to Mobile Layout Isssue, on the site WordPress.org Forums:
You can change css var --sep because the width of the chatbox is calculated with…

Posted a reply to Not working on my website, on the site WordPress.org Forums:
Hi, it looks like you have Polylang on your website and could be cached an…

Posted a reply to Updating Join.chat From 4.3.2 to 4.4.0 button location change not working!, on the site WordPress.org Forums:
OK, there was a compatibility issue with our OmniChannel Add-on. but it's already solved. You…

Posted a reply to Updating Join.chat From 4.3.2 to 4.4.0 button location change not working!, on the site WordPress.org Forums:
Do you have any personalisation involved in Joinchat? With any of the Joinchat PHP filters…

Posted a reply to Google Ads Conversion issue, on the site WordPress.org Forums:
You can now update to version 4.4.1 with the fixed field. That is, the format…

Posted a reply to Google Ads Conversion issue, on the site WordPress.org Forums:
Damn it! It's true, we will shortly publish a new version fixing it. Thanks for…

Posted a reply to Updating Join.chat From 4.3.2 to 4.4.0 button location change not working!, on the site WordPress.org Forums:
Nothing has changed in relation to the position of the button. Please, if you have…

Posted a reply to Directing other pages, on the site WordPress.org Forums:
To solve you need: 1. You have an unclosed link in your mobile menu, in…

Posted a reply to Is it possible to remove or hide the chat bubble in the mobile version?, on the site WordPress.org Forums:
There is no option to show only on desktop but it can be hidden on…

Posted a reply to Interfiere con el checkout, on the site WordPress.org Forums:
Hola, Muchas gracias por la información. Hemos echado un vistazo en la página y no…

Posted a reply to Time the image will alternate with button icon, on the site WordPress.org Forums:
Hi! The alternate image animation has 20s of duration. You can change it adding this…

Posted a reply to Compatible multisite?, on the site WordPress.org Forums:
Hola, actulamente no tiene ninguna configuración especial para multisite. Puedes activarlo para toda la red…

Posted a reply to whatsapp button doesnt show, on the site WordPress.org Forums:
Try to exclude join.chat stylesheet from optimization. You can add (.*)/joinchat.min.css in your CSS Safelist.

Posted a reply to Joinchat Category Page Title Bug When Using SEO Plugin, on the site WordPress.org Forums:
Hi! Thank you for your detailed info. It would be better to use is_category() ||…

Posted a reply to Phone # doesn’t change for english version of webpage, on the site WordPress.org Forums:
You need to "translate" your telephone number for secondary languages on Languages > Strings translations…

Posted a reply to RTL, on the site WordPress.org Forums:
It's right align, isn't it? view capture

Posted a reply to Where can I customize a different number for post categories?, on the site WordPress.org Forums:
Sorry, it's not easy to give you a code whitout knowing how is programmed your…

Posted a reply to Where can I customize a different number for post categories?, on the site WordPress.org Forums:
Hi! You can use a custom code to change phone number for a post category.…

Posted a reply to Phone number exposed?, on the site WordPress.org Forums:
In join.chat the phone number is found among the other configuration settings in json format.…

Posted a reply to text space between button in mobile and desktop, on the site WordPress.org Forums:
In your Custom CSS you have used margin-bottom to raise the button (margin-bottom: 35px). The…

Posted a reply to next to the icon there is a number 1 in a red circle, on the site WordPress.org Forums:
Hi! You only need to unckeck the option "Notification Balloon" in your Join.chat settings panel.

Posted a reply to Accessibility – missing role for close button, on the site WordPress.org Forums:
Hi @benedictlang, thanks for info. In the next releases we want to add ARIA labels…

Posted a reply to RTL, on the site WordPress.org Forums:
Thanks, we'll solve it in the next version of join.chat. By now, add this style…

Posted a reply to whatsapp icon is not chaging, on the site WordPress.org Forums:
Hola @paperssgt. Añade este estilos en CSS adicional: .joinchat__button__image { top: 0; left; 0; right:…

Posted a reply to RTL, on the site WordPress.org Forums:
Please, can you share your website address or send us a capture?

Posted a reply to integration with new google Analytics (Analytics 4), on the site WordPress.org Forums:
Yes, Google Analytics is present. And the joinchat event is being sent to your GA4…