Profiles

Posted a reply to Whatsapp button is not displayed, on the site WordPress.org Forums:
On screen sizes wider than 1240px header is over Joinchat button. To make the button…

Posted a reply to Loop image, on the site WordPress.org Forums:
Hola, puedes hacer que se quede siempre visvible la imagen con un poco de CSS.En…

Posted a reply to How can I increase the height of the icon?, on the site WordPress.org Forums:
Go to Joinchat Settings Click tab "Advanced" On flied "Custom CSS" write: .joinchat { --s:80px;…

Posted a reply to How can I increase the height of the icon?, on the site WordPress.org Forums:
You can make icon bigger with a bit of CSS. In your Joinchat settings, tab…

Posted a reply to Joinchat+GoogleAds, on the site WordPress.org Forums:
You can add a query param for your campaigns e.g. http://www.example.com/?source=ppc. After in Joinchat settings…

Posted a reply to Joinchat WP Multisite not other language, on the site WordPress.org Forums:
CTA text is in english. Have you defined a text in the "Button Text" field…

Posted a reply to Why joinchat bubble only opens on certain pages, on the site WordPress.org Forums:
Hi @alenguav, This is the default behaviour of Joinchat: "When a user opens WhatsApp or…

Posted a reply to Joinchat WP Multisite not other language, on the site WordPress.org Forums:
Hi @damnsharp, could you try to deactivate "Network activation" of Joinchat and activate site by…

Posted a reply to Cannot fill in phonenumber, on the site WordPress.org Forums:
It's very strange. Can you give us a screenshot?

Posted a reply to Not showing WhatsApp button above other stuff, on the site WordPress.org Forums:
.joinchat { z-index: 390; } @media(max-width:480px),(orientation:landscape)and(max-width:767px){ .joinchat { --bottom: 60px; --s: 55px; } }

Posted a reply to Not showing WhatsApp button above other stuff, on the site WordPress.org Forums:
Add z-index:490; to your custom mobiles tyles: @media(max-width:480px),(orientation:landscape)and(max-width:767px){ .joinchat { --bottom: 60px; --s: 55px; z-index:…

Posted a reply to Enhanced conversions has no recent data, on the site WordPress.org Forums:
If you visit FAQs or Docs can view the events format sent by Joinchat.

Posted a reply to Enhanced conversions has no recent data, on the site WordPress.org Forums:
That depends on your GA4 or GAds settings and your site implementation. Joinchat only trigger…

Posted a reply to Enhanced conversions has no recent data, on the site WordPress.org Forums:
Joinchat only send the GAds conversion. If you want to use enhanced conversions you must…

Posted a reply to Better JoinChat event than generate_lead, on the site WordPress.org Forums:
Perfect, @angelmendezm :)

Posted a reply to Erro de instalação Joinchat, on the site WordPress.org Forums:
Sorry, this error occurs because the hosting has a very old version of PHP. The…

Posted a reply to Better JoinChat event than generate_lead, on the site WordPress.org Forums:
Hi, @angelmendezm. "generate_lead" is the recomended event type for this type of interaction and you…

Posted a reply to JoinChat event doesn’t fire, on the site WordPress.org Forums:
This is already solved :)

Posted a reply to [NSFW] Se actualizo a la version 5,1 con wordpress 6.5, on the site WordPress.org Forums:
This is already solved :)

Posted a reply to JoinChat event doesn’t fire, on the site WordPress.org Forums:
Hi, @dahuegon updated to 5.1.5. I'm sorry, in my haste I haven't updated the minified…

Posted a reply to JoinChat event doesn’t fire, on the site WordPress.org Forums:
Released version 5.1.4 🤞 It's no longer necessary to check the Joinchat setting to detect…

Posted a reply to JoinChat event doesn’t fire, on the site WordPress.org Forums:
Thanks @zeh32! Could you try with this dev version? It's the next version (5.1.4) but…

Posted a reply to JoinChat event doesn’t fire, on the site WordPress.org Forums:
If you don't share your site's url we can't review what's happening...

Posted a reply to JoinChat event doesn’t fire, on the site WordPress.org Forums:
Please, what is your website?

Posted a reply to [NSFW] Se actualizo a la version 5,1 con wordpress 6.5, on the site WordPress.org Forums:
@djwilko12 Please, what is your website?

Posted a reply to How can I display this only on a specific page, on the site WordPress.org Forums:
Hi,Sorry for the late response, I guess you've already figured it out on your own.…

Posted a reply to JoinChat event doesn’t fire, on the site WordPress.org Forums:
Hi, There was a javascript error in sending events function in version 5.1 but it…

Posted a reply to WPML String Translation, on the site WordPress.org Forums:
You need to save Joinchat settings to register strings in WPML.

Posted a reply to Se actualizo a la version 5,1 con wordpress 6.5, on the site WordPress.org Forums:
Hemo actualizado a la versión 5.1.1 con el error corregido. Gracias por el reporte.

Posted a reply to [NSFW] Se actualizo a la version 5,1 con wordpress 6.5, on the site WordPress.org Forums:
Hemo actualizado a la versión 5.1.1 con el error corregido. Gracias por el reporte.

Posted a reply to Se actualizo a la version 5,1 con wordpress 6.5, on the site WordPress.org Forums:
Hola, ¿nos puedes pasar la url de tu sitio?

Posted a reply to Use custom fields on an option page and configure Joinchat, on the site WordPress.org Forums:
You can use PHP filters "joinchat_get_settings" or "joinchat_get_settings_site" to overrie Joinchat settings. You can also…

Posted a reply to Cannot serve Directory issue, on the site WordPress.org Forums:
Hi, This is not a plugin bug. Someone or a bot is crawling your website…

Posted a reply to Change background color when hovering, on the site WordPress.org Forums:
Hi, you need to add style for hover state of the button: .joinchat__button:hover { background-color:…

Posted a reply to The whtasapp button does not work when the user rejects cookies, on the site WordPress.org Forums:
Hi, if you are using Cookiebot WordPress plugin, you can ignore some scripts. Try to…

Posted a reply to The whtasapp button does not work when the user rejects cookies, on the site WordPress.org Forums:
Effectively, Cookiebot is blocking Joinchat's script if statistics cookies are not accepted. We believe that…

Posted a reply to Bluerried Text and Tittle, on the site WordPress.org Forums:
Hi @suportesacchi Please, update to the latest version 5.0.17.

Posted a reply to DIfferent message for every number, on the site WordPress.org Forums:
I'm not sure what you need. Among the translations you can also "translate" the phone…

Posted a reply to DIfferent message for every number, on the site WordPress.org Forums:
If your site is multi-language. You can manage the translations of that message for each…

Posted a reply to How to disable the plugin from loading inside the Bricks page builder?, on the site WordPress.org Forums:
The last version v 5.0.16 should work fine with Bricks editor ;)

Posted a reply to Disable in Custom Post Types not work, on the site WordPress.org Forums:
Hi, Joinchat by default detects custom post types that has archive. You can modify your…

Posted a reply to How to disable the plugin from loading inside the Bricks page builder?, on the site WordPress.org Forums:
Hi!We will add support to detect Bricks Builder on the next version 👍 By now,…

Posted a reply to Disable on Learndash pages (custom post type), on the site WordPress.org Forums:
Hi, You can use "joinchat_custom_post_types" filter to add extra CPTs undetected by default by Joinchat.…

Posted a reply to Modifications to settings are not saved, on the site WordPress.org Forums:
This seems solved. I’m going to close this topic.

Posted a reply to CSS Mobile Joinchat, on the site WordPress.org Forums:
This seems solved. I'm going to close this topic.

Posted a reply to No aparece ícono WhatsApp, on the site WordPress.org Forums:
El problema parece que está resulto. Voy a cerrar esta incidencia.

Posted a reply to Conflict with the Popup Maker plugin, on the site WordPress.org Forums:
Hello, there is a problem with your pop-up. There is a div that is not…

Posted a reply to Google Analitycs events missing, on the site WordPress.org Forums:
I can't guarantee this but in our tests the events don't seem to be sent…