WordPress.org

Posted a reply to next to the icon there is a number 1 in a red circle, on the site WordPress.org Forums:
Hi! You only need to unckeck the option "Notification Balloon" in your Join.chat settings panel.

2 days ago

Posted a reply to Accessibility – missing role for close button, on the site WordPress.org Forums:
Hi @benedictlang, thanks for info. In the next releases we want to add ARIA labels…

1 month ago

Posted a reply to RTL, on the site WordPress.org Forums:
Thanks, we'll solve it in the next version of join.chat. By now, add this style…

1 month ago

Posted a reply to whatsapp icon is not chaging, on the site WordPress.org Forums:
Hola @paperssgt. Añade este estilos en CSS adicional: .joinchat__button__image { top: 0; left; 0; right:…

1 month ago

Posted a reply to RTL, on the site WordPress.org Forums:
Please, can you share your website address or send us a capture?

1 month ago

Posted a reply to integration with new google Analytics (Analytics 4), on the site WordPress.org Forums:
Yes, Google Analytics is present. And the joinchat event is being sent to your GA4…

2 months ago

Posted a reply to integration with new google Analytics (Analytics 4), on the site WordPress.org Forums:
You have some errors on your page: - There are multiple Global site tags -…

2 months ago

Posted a reply to whatsapp icon is not chaging, on the site WordPress.org Forums:
The image alternates with the WhatsApp icon with a fade animation. If you want to…

2 months ago

Posted a reply to integration with new google Analytics (Analytics 4), on the site WordPress.org Forums:
Can you share your website to take a look?

2 months ago

Posted a reply to Last version what does meanning, on the site WordPress.org Forums:
In wp-admin, in the Join.chat settings the Phone field uses a third party script to…

2 months ago

Posted a reply to Whatsapp Button Gets Dissapear, on the site WordPress.org Forums:
Try with a greater value of z-index in your Custom CSS. .joinchat { z-index:9999; }

3 months ago

Posted a reply to A solution, on the site WordPress.org Forums:
Hi, @frankspl! I, with @creapuntome and @p4fbradjohnson will try to keep this great plugin. You…

3 months ago

Posted a reply to Add Plugin to appear in header, on the site WordPress.org Forums:
Hi! You can add images or links that opens Join.chat or WhatsApp anywhere on your…

3 months ago

Posted a reply to Polylang + Latest E Pro Version, on the site WordPress.org Forums:
Please, can you try the new release 1.0.3? With my first fix, only conditions for…

3 months ago

Posted a reply to WhatsApp icon image is broken, on the site WordPress.org Forums:
Your optimization plugin is breaking join.chat styles. You can view it fine without optimizations https://www.rudragems.com/?nowprocket.…

4 months ago

Posted a reply to Join Chat no funciona en Celulares Mobiles, on the site WordPress.org Forums:
Hola. Su web tiene un error de javascript al minificar y unificar los scripts con…

4 months ago

Posted a reply to No onctiona, on the site WordPress.org Forums:
Hola. Hay por encima una capa invisibe del banner de cookies que impide interactuar con…

4 months ago

Posted a reply to Set Tooltip to continuously display, on the site WordPress.org Forums:
Hi! Add this style in your Appereance > Customize > Additional CSS: .joinchat__tooltip { opacity:1…

4 months ago

Posted a reply to PHP Notice:, on the site WordPress.org Forums:
Please, update to v4.1.11. The problem is fixed.

4 months ago

Posted a reply to error log, on the site WordPress.org Forums:
Hola. Hemos estado revisando el código de WP Rocket y otra forma de solucionar el…

4 months ago

Posted a reply to PageSpeed complains for Cumulative Layout Shift, on the site WordPress.org Forums:
Hi! It seems that the problem with your site is caused after optimization. If you…

4 months ago

Posted a reply to error log, on the site WordPress.org Forums:
Hemos notificado a la gente de WP Rocket del error que se produce al optimizar…

4 months ago

Posted a reply to error log, on the site WordPress.org Forums:
Hola. El problema es un poco rebuscado. Parece que el culpable es el optimizador de…

4 months ago

Posted a reply to PHP Notice:, on the site WordPress.org Forums:
Hi, Luis. We'll fix it in the next version. Thanks for the report!

5 months ago

Posted a reply to Only shown if login as admin, on the site WordPress.org Forums:
Hi, Your CSS optimizer it's breaking Join.chat styles deleting all their CSS variables. Try to…

5 months ago

Posted a reply to Does not work on the website, on the site WordPress.org Forums:
You need to define a Call To Action message to show chat window before launch…

5 months ago

Posted a reply to Joinchat no se ve bien en Microsoft Edge, on the site WordPress.org Forums:
En esta acualización no hemos cambiado nada de la maquetación del html ni del javascript…

5 months ago

Posted a reply to Joinchat no se ve bien en Microsoft Edge, on the site WordPress.org Forums:
Hola. Hemos corregido los estilos para Edge. Actualiza a la última versión de Join.chat v4.1.10.

5 months ago

Posted a reply to Exclude chat from a single landing page, on the site WordPress.org Forums:
Join.chat v4.1.10 added support for Elementor landing pages out of the box ;)

5 months ago

Posted a reply to Incompatibilidad con FlyingPress, on the site WordPress.org Forums:
Sí, es un problema conocido. En realidad, no es culpa de Join.chat, su CSS es…

5 months ago

Posted a reply to call to action products on sale not working, on the site WordPress.org Forums:
Hi! Can you give us more info? What's your page url or the name of…

5 months ago

Posted a reply to Joinchat no se ve bien en Microsoft Edge, on the site WordPress.org Forums:
OK, ¿qué versión de Edge tienes instalada? Es para ir acotando el problema :)

6 months ago

Posted a reply to Joinchat no se ve bien en Microsoft Edge, on the site WordPress.org Forums:
Hola. ¿Podrías pasarnos la url para revisarlo?

6 months ago

Posted a reply to It’s not working on our site, on the site WordPress.org Forums:
Please try updating Join.chat to v4.1.9. We have improved the initialization of the script to…

6 months ago

Posted a reply to Google Analytics 4, on the site WordPress.org Forums:
Hi! Join.chat automatically sends analytics 'click' event to Universal Analytics (UA) or Google Analytics 4…

6 months ago

Posted a reply to WPML – Strings not showing up correctly, on the site WordPress.org Forums:
Hola @tess91 Lo que muestras en la captura son cadenas del propio plugin (textos del…

6 months ago

Posted a reply to It’s not working on our site, on the site WordPress.org Forums:
Hi! Your site is loading two versions of jQuery: https://sulacrilicos.com.br/wp-content/themes/sulacrilicos/js/jquery-1.11.3.min.js https://sulacrilicos.com.br/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp This can lead to…

6 months ago

Posted a reply to how to capture JoinChat events in Google Tag Manager?, on the site WordPress.org Forums:
Hi! Join.chat automatically trigger a GTM custom event with 'JoinChat' name. With this, you can…

6 months ago

Posted a reply to Mejora rendimiento e icono, on the site WordPress.org Forums:
Hola Camilo. El problema del icono se debe la mayoría de las veces a algún…

6 months ago

Posted a reply to vars {user_name}, on the site WordPress.org Forums:
It's a good idea but we need to think an alternative if the user it's…

6 months ago

Posted a reply to green cyrcle,without icon, why ?, on the site WordPress.org Forums:
Hi! Some CSS optimizers can break some advanced rules of our styles. If you are…

6 months ago

Posted a reply to Icono se oculta en movil al aparecer el teclado, on the site WordPress.org Forums:
Hola. El comportamiento de ocultar Join.chat al mostrar el teclado la implementamos como una mejora.…

7 months ago

Posted a reply to Función Jquery obsoleta, on the site WordPress.org Forums:
Acabamos de plublicar una actualización con las correcciones en los scripts y la actualización de…

7 months ago

Posted a reply to Función Jquery obsoleta, on the site WordPress.org Forums:
Vale, ya lo hemos visto. Teníamos jQuery Migrate deshabilitado en nuestro proyecto de pruebas. Estará…

7 months ago

Posted a reply to Función Jquery obsoleta, on the site WordPress.org Forums:
Hola @camilo517 Efectivamente, se utilizan esos dos métodos pero no hemos visto que estén marcados…

7 months ago

Posted a reply to Tag ADS, on the site WordPress.org Forums:
Have you previously added the Google Ads conversion code? Something like this: <script> function gtag_report_conversion(url)…

8 months ago