Posted a reply to Visual Editor not working anymore, on the site WordPress.org Forums:
This was resolved in our support system. Here is what happened, in case any future…

Posted a reply to Visual Editor not working anymore, on the site WordPress.org Forums:
@simschr - Thank you for trying the above :). It would be best to open…

Posted a reply to Visual Editor not working anymore, on the site WordPress.org Forums:
Hi @simschr - That is not something we have experienced. I did, however, personally experience…

Posted a reply to Newsletter falsely marked as read, on the site WordPress.org Forums:
Hi, Can you test with version 4.7.9.6 and see if occurs there as well? You…

Posted a reply to Read more bug, on the site WordPress.org Forums:
Our developer says that he did try it the way you asked, creating the newsletter…

Posted a reply to Read more bug, on the site WordPress.org Forums:
@michael8888 - We tried to reproduce this in various ways but could not. Can you…

Posted a reply to Read more bug, on the site WordPress.org Forums:
Thank you very much for your report :). We'll investigate shortly and apply a fix…

Posted a reply to Preview and send newsletter dont work, on the site WordPress.org Forums:
@mesterkim and @nutstrikesagain - I'm glad to hear that it's resolved! Thank you very much…

Posted a reply to Preview and send newsletter dont work, on the site WordPress.org Forums:
@mesterkim, It will be for us and the developer that will be assigned to your…

Posted a reply to Preview and send newsletter dont work, on the site WordPress.org Forums:
It is located under General > General Mail Settings (first setting): Disable Drag & Drop…

Posted a reply to Preview and send newsletter dont work, on the site WordPress.org Forums:
@mesterkim @nutstrikesagain, just as a test, can you navigate to Configuration and disable the drag…

Posted a reply to Preview and send newsletter dont work, on the site WordPress.org Forums:
Which issue is the one affecting you? And, are you able to send us access…

Posted a reply to Preview and send newsletter dont work, on the site WordPress.org Forums:
Hi @mesterkim and @nutstrikesagain, Version 4.8.4 was launched. Can you let us know if it…

Posted a reply to Preview and send newsletter dont work, on the site WordPress.org Forums:
Hi @nutstrikesagain, We did not launch an update to fix this yet. We're hoping to…

Posted a reply to Bug on Subscription Management Page, on the site WordPress.org Forums:
Thank you very much for your reports. We're checking them all and will apply the…

Posted a reply to Bug on subscribers page, on the site WordPress.org Forums:
Thank you very much for your reports. We're checking them all and will apply the…

Posted a reply to Trying to Save Draft, on the site WordPress.org Forums:
Hi @bibeldans, Are you able to submit a ticket on our website? We need you…

Posted a reply to Can’t Import CSV Spreadsheet (Windows) with coma, on the site WordPress.org Forums:
I'm happy to know that you resolved this! Have a great weekend!

Posted a reply to Preview and send newsletter dont work, on the site WordPress.org Forums:
Thank you for your report! We've had some paid customers tell us the same but…

Posted a reply to Ajax error, on the site WordPress.org Forums:
Thank you for your message. For now, use PHP 7.4, please, not PHP 8.0. We're…

Posted a reply to Bounce management via IMAP insecure, on the site WordPress.org Forums:
Hi Michael, We'll see how we can implement this as our current system is not…

Posted a reply to Custom HTML printed escaped, on the site WordPress.org Forums:
Thanks for the heads up. We took note of this and added it to our…

Posted a reply to Does Tribulant Newsletter Plugin (and Pro) support PHP 8 yet?, on the site WordPress.org Forums:
Hi Gary, Both free and pro do support it, internally. We were about to launch…

Posted a reply to Newsletters Lite breaking my Storefront footer, on the site WordPress.org Forums:
So sorry for the very long delay! I missed this ticket. If you still need…

Posted a reply to Best Newsletter Plugin, could be even better with a wizzard config process.., on the site WordPress.org Forums:
Thanks so much for that favourable review and the feedback :). You're very kind. We…

Posted a reply to Draft Products are being displayed in Newsletter…., on the site WordPress.org Forums:
Hi Karen, Sorry for the delay! Can you navigate to our website and submit a…

Posted a reply to Limit of subscribers, on the site WordPress.org Forums:
Hi @pxmalye, These are pre-sales questions so I am not sure if they're allowed here…

Posted a reply to PHP 8 compatibility, on the site WordPress.org Forums:
Hi @dvolkering and @mojamba, We'll be working on more PHP 8 / PHP 8.1 compatibility…

Posted a reply to Suspicious code, on the site WordPress.org Forums:
Thanks for your reply. We did the same by going to virustotal.com and uploading only…

Posted a reply to Suspicious code, on the site WordPress.org Forums:
Hi, Can you let us know which malware scanning tool have you used? Ours haven't…

Posted a reply to Excellent, on the site WordPress.org Forums:
Thank you for your review :)!

Posted a reply to Log File (newsletters.log) very large, on the site WordPress.org Forums:
Good day as well! You can safely remove it manually or in WordPress > Newsletters…

Posted a reply to Problem running tasks with WP-CLI, on the site WordPress.org Forums:
Hi José, We'll add this to our list for future updates. We're unable to work…

Posted a reply to Update routine always runs due to stale object cache, on the site WordPress.org Forums:
We have applied a fix and it will be part of the next update. Do…

Posted a reply to Update routine always runs due to stale object cache, on the site WordPress.org Forums:
Thank you for your comment and suggestion Ray. We'll verify this later and, if everything…

Posted a reply to HTML code stripped, on the site WordPress.org Forums:
Hi @sass99, Apologies, we're aware of those and have fixed them internally. We'll be launching…

Posted a reply to HTML for labels are being shown in Subscribe Widget, on the site WordPress.org Forums:
Not to worry, you can still submit a ticket. It's for free and paid plugins…

Posted a reply to HTML for labels are being shown in Subscribe Widget, on the site WordPress.org Forums:
Thanks for the report. Can you submit a ticket at our website, please? We'll need…

Posted a reply to WSM Tables Still Referenced After Plugin Removal, on the site WordPress.org Forums:
Thank you!

Posted a reply to WSM Tables Still Referenced After Plugin Removal, on the site WordPress.org Forums:
Hi @osamaesh , We just experienced the same issue in our customer's website who uses…