WordPress.org

Posted a reply to Plugin has experienced issues, seems to be working, on the site WordPress.org Forums:
May have just been a temporary thing in a spot that we apparently may not…

21 hours ago

Posted a reply to Failed reCAPTCHA check with both reCAPTCHA v2 and v3, on the site WordPress.org Forums:
Hmm, interesting. Was anything showing up in the error log at all? I believe we…

1 day ago

Posted a reply to Failed reCAPTCHA check with both reCAPTCHA v2 and v3, on the site WordPress.org Forums:
Even without the "I am Human" part, which has since gone away, I suspect there's…

2 days ago

Posted a reply to Redirect URL Not Working, on the site WordPress.org Forums:
Awesome to hear, and thanks for the feedback.

2 days ago

Posted a reply to Failed reCAPTCHA check with both reCAPTCHA v2 and v3, on the site WordPress.org Forums:
Still gave me an error, but I'm also still seeing hints of both version 2…

2 days ago

Posted a reply to Redirect URL Not Working, on the site WordPress.org Forums:
We may need to look into how to highlight that fact a bit more, as…

2 days ago

Posted a reply to Failed reCAPTCHA check with both reCAPTCHA v2 and v3, on the site WordPress.org Forums:
Just tried submitting to the form twice, and can confirm I got that same failed…

2 days ago

Posted a reply to Redirect URL Not Working, on the site WordPress.org Forums:
Let's add https://marathonwealth.net/sign-up-received/ or at least your original value of /sign-up-received/ back to the redirect…

2 days ago

Posted a reply to Redirect URL Not Working, on the site WordPress.org Forums:
How much control do you have over the theme? For example is this a custom…

2 days ago

Posted a reply to Redirect URL Not Working, on the site WordPress.org Forums:
Thanks for that. What's the value you're trying to use for the redirect value? As…

2 days ago

Posted a reply to Redirect URL Not Working, on the site WordPress.org Forums:
Do you have a URL where we can see the form in place at the…

2 days ago

Posted a reply to Problem while submitting form… sometimes., on the site WordPress.org Forums:
The biggest part of version 1.8.2 was moving where we attempt log storage, from just…

2 days ago

Posted a reply to Problem while submitting form… sometimes., on the site WordPress.org Forums:
Hi @fakokay Chances are that the nonce value being used by the plugin is getting…

3 days ago

Posted a reply to Cannot write to error log, on the site WordPress.org Forums:
If you're willing, could you please contact us at apisupport@constantcontact.com and CC support@pluginize.com to take…

3 days ago

Posted a reply to Cannot write to error log, on the site WordPress.org Forums:
Just visited the site and filled in the newsletter form signup. Can you please go…

3 days ago

Posted a reply to Cannot write to error log, on the site WordPress.org Forums:
Admittedly they just have to happen naturally again, as we don't store previous incidents in…

3 days ago

Posted a reply to Cannot write to error log, on the site WordPress.org Forums:
Please see our reply over at https://wordpress.org/support/topic/constant-contact-forms-has-experienced-issues-7/#post-12620455 for some potential options. My hunches are that…

3 days ago

Posted a reply to Constant Contact Forms has experienced issues, on the site WordPress.org Forums:
With it being just blank now, it's waiting for something to be logged. Worth checking…

6 days ago

Posted a reply to Constant Contact Form Not adding contacts to account, on the site WordPress.org Forums:
If anything, hopefully it manages to record what errors may be occurring so we could…

6 days ago

Posted a reply to Constant Contact Forms has experienced issues, on the site WordPress.org Forums:
well that's confusing and fun and intriguing all at once Sharon :D We'd mostly be…

6 days ago

Posted a reply to Constant Contact Forms has experienced issues, on the site WordPress.org Forums:
Did the message about inability to write go away thus far? Bonus points for checking…

7 days ago

Posted a reply to Constant Contact Forms has experienced issues, on the site WordPress.org Forums:
@chevyfixr We remove the admin notice once a site owner has visited the debugging page,…

7 days ago

Posted a reply to Constant Contact Forms has experienced issues, on the site WordPress.org Forums:
Do you or anyone else who may be helping with this site know how to…

1 week ago

Posted a reply to Cannot connect store with CC account, on the site WordPress.org Forums:
I would recommend visiting the options table and clearing out these 3 options, the first…

1 week ago

Posted a reply to Experiencing issues, on the site WordPress.org Forums:
How comfortable are you or someone else helping with the website with potentially logging in…

1 week ago

Posted a reply to Constant Contact Form Not adding contacts to account, on the site WordPress.org Forums:
Any changes been made that you're aware of? I know we pushed out an update…

1 week ago

Posted a reply to Cannot connect store with CC account, on the site WordPress.org Forums:
Hi Matt, Thank you for your patience. Regarding at least confirming if something is connected,…

2 weeks ago

Posted a reply to Constant Contact Issue, on the site WordPress.org Forums:
If you have enabled the support checkbox already, can you visit the "Debug Log" menu…

2 weeks ago

Posted a reply to Rejected by Google reCaptcha, on the site WordPress.org Forums:
Ooh. A detail I just noticed. You mention using version 2 for Google reCAPTCHA but…

2 weeks ago

Posted a reply to Rejected by Google reCaptcha, on the site WordPress.org Forums:
Can you visit the settings area for the Constant Contact admin menu and then click…

2 weeks ago

Posted a reply to Constant Contact Forms has experienced issues, on the site WordPress.org Forums:
Nothing standing out at the present time for an issue. Is the admin notification staying…

2 weeks ago

Posted a reply to Constant Contact Forms has experienced issues, on the site WordPress.org Forums:
Chances are the server user doesn't have quite the right permissions to create files in…

2 weeks ago

Posted a reply to Constant Contact Forms experiencing issues…, on the site WordPress.org Forums:
If you could visit the newly revealed "Debugging" menu item in our Constant Contact menu…

2 weeks ago

Posted a reply to Constant Contact Forms Settings, on the site WordPress.org Forums:
Responding there. Thanks

3 weeks ago

Posted a reply to Not Working, on the site WordPress.org Forums:
Hi @coldair1 can you visit your Constant Contact Forms settings page, and the "Support" tab…

3 weeks ago

Posted a reply to Constant Contact Forms Settings, on the site WordPress.org Forums:
Hi @jhaney You should have a new "Debug Logs" menu item showing up that will…

3 weeks ago

Posted a reply to Contact Form: Email Form Field Not Displayed on Website, on the site WordPress.org Forums:
Would you be willing to reach out to apisupport@constantcontact.com and cc support@pluginize.com in the email?…

3 weeks ago

Posted a reply to Contact Form: Email Form Field Not Displayed on Website, on the site WordPress.org Forums:
Sounds like the widget is used, which is good. #2 is still the most curious…

3 weeks ago

Posted a reply to Constant Contact Forms has experienced issues that may need addressed, on the site WordPress.org Forums:
Sounds good, thanks for the quick followup.

3 weeks ago

Posted a reply to Constant Contact Forms has experienced issues that may need addressed, on the site WordPress.org Forums:
Does the admin notice go away briefly and then come back? Or is it pretty…

3 weeks ago

Posted a reply to “Constant Contact Forms has experienced issues that need addressed”, on the site WordPress.org Forums:
We don't have any sort of documentation typed up regarding that as there's so many…

4 weeks ago

Posted a reply to “Constant Contact Forms has experienced issues that need addressed”, on the site WordPress.org Forums:
Hi @getsomeadmin Ideally the first step would be at least getting a write-able log file…

4 weeks ago

Posted a reply to missing enqueue_scripts, on the site WordPress.org Forums:
Hi @agentjimmy This is actually a detail with the plugin itself where we missed removing…

4 weeks ago

Posted a reply to Contact Form: Email Form Field Not Displayed on Website, on the site WordPress.org Forums:
Hi @gcapservices Very odd. Some questions for you. How are you adding the form to…

4 weeks ago

Posted a reply to Constant Contact Forms has experienced issues, on the site WordPress.org Forums:
Hi @miles37 Can you visit the "Support" tab in your Constant Contact Settings area and…

4 weeks ago

Posted a reply to Constant Contact Forms has experienced issues that may need addressed …, on the site WordPress.org Forums:
Are you able and willing to log in to the server and perhaps get that…

1 month ago

Posted a reply to Constant Contact Forms has experienced issues that may need addressed and functi, on the site WordPress.org Forums:
Hi @tazcrzy That value shown indicates that it wasn't able to create the file to…

1 month ago

Posted a reply to Constant Contact Forms admin notice, on the site WordPress.org Forums:
Sounds like something may have occurred but due to limitations with the server it's not…

1 month ago