Profiles

Comm100 is a global provider of digital omnichannel customer engagement solutions that help brands orchestrate their unique blend of human agent, bot, and self-serve interactions. We empower genuine, personalized engagement on live chat, email, social media, and SMS through a single, unified console. AI-powered chatbots for visitors and agents and a fully integrated knowledge base enhance the omnichannel experience, while our deep commitment to security and privacy allow brands to deliver exceptional customer service safely and confidently.

From front-line marketing and sales to service and support, Comm100 helps brands to exceed customer expectation through efficient and personalized engagements that lose the gap between question and answer. Headquartered in Vancouver, Canada, over 6,500 organizations worldwide use Comm100 including IBM, HomeTrust Bank, Rackspace, Stanford University and Canadian Blood Services. From freemium to enterprise packages, Comm100 makes every customer conversation count. Learn more at https://www.comm100.com/.