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Colin

Profile picture of Colin
  • Member Since: December 7th, 2012
  • Find me on:

  • Posted a reply to "Need more customer/user details on for tickets list and ticket edit pages.", on the site WordPress Support Forums:
    Awesome, thanks for looping me in Julien. Looks like there are some great improvements in…

    4 days ago

  • Created a topic, Track registered WP Users by user role?, on the site WordPress Support Forums

    6 days ago

  • Posted a reply to "suggest woocommerce tracking", on the site WordPress Support Forums:
    +1 Tracking sales would be so nice! Also, similarly, I've been looking around for a…

    6 days ago

  • Created a topic, Need more customer/user details on for tickets list and ticket edit pages., on the site WordPress Support Forums

    6 days ago

  • Posted a reply to "Can't add media to ticket reply until AFTER initial reply.", on the site WordPress Support Forums:
    sure. check it out here: https://warmupandworkout.com/wp-content/uploads/2016/02/huge-images-awesome-support.png notice how the expanded content of the reply also…

    6 days ago

  • Created a topic, Can't add media to ticket reply until AFTER initial reply., on the site WordPress Support Forums

    6 days ago

  • Posted a reply to "Is it possible to select groups?", on the site WordPress Support Forums:
    @dvankooten Did I misunderstand your post? I thought you meant that we should post our…

    2 weeks ago

  • Posted a reply to "Is it possible to select groups?", on the site WordPress Support Forums:
    +1 +1 (??)

    3 weeks ago

  • Posted a reply to "Is it possible to select groups?", on the site WordPress Support Forums:
    Hi Danny, Thanks for your offer to help with specific cases. I'm going to take…

    4 weeks ago

  • Created a topic, Speed up pdf generation?, on the site WordPress Support Forums

    4 weeks ago

  • Created a topic, Landscape orientation on specific template?, on the site WordPress Support Forums

    2 months ago

  • Posted a reply to "Conditional check for if current user has any tickets?", on the site WordPress Support Forums:
    Hi again Julien, Actually, upon further testing my above workaround doesn't actually work. For a…

    2 months ago

  • Posted a reply to "can't add items to menu with plugin enabled", on the site WordPress Support Forums:
    Any progress on a fix?

    2 months ago

  • Posted a reply to "Conditional check for if current user has any tickets?", on the site WordPress Support Forums:
    Not sure if you're still looking into this or not, but just an FYI, my…

    2 months ago

  • Posted a reply to "can't add items to menu with plugin enabled", on the site WordPress Support Forums:
    +1 I'm having the same issue. Just noticed it a few days ago, but that…

    2 months ago

  • Posted a reply to "Conditional check for if current user has any tickets?", on the site WordPress Support Forums:
    Sorry, just getting back to this. When I access the ticket-post edit screen in the…

    2 months ago

  • Created a topic, NAME no longer splitting to FNAME/LNAME after 3.0 upgrade., on the site WordPress Support Forums

    2 months ago

  • Posted a reply to "NAME not splitting to FNAME/LNAME", on the site WordPress Support Forums:
    Yes, PLUS ONE! +1 I just made the major upgrade to 3.0, and the NAME…

    2 months ago

  • Posted a reply to "Conditional check for if current user has any tickets?", on the site WordPress Support Forums:
    No, it was deleted permanently. And I used the cleanup tools afterwards in order to…

    3 months ago

  • Posted a reply to "White screen of death after I saved LESS settings!! Please help!", on the site WordPress Support Forums:
    Hey ajhausdorf, Sorry, this is so long ago. I don't use the plugin anymore. Hopefully…

    3 months ago

  • Posted a reply to "Conditional check for if current user has any tickets?", on the site WordPress Support Forums:
    Hi Julien, here is the array/object output. The first one is not deleted. The second…

    3 months ago

  • Posted a reply to "Conditional check for if current user has any tickets?", on the site WordPress Support Forums:
    Hi Gavin, thanks. It seems that even "closed" tickets still have a status of processing.…

    3 months ago

  • Posted a reply to "Conditional check for if current user has any tickets?", on the site WordPress Support Forums:
    Something else I noticed is that even "closed" tickets have a post status of "processing":…

    3 months ago

  • Posted a reply to "Conditional check for if current user has any tickets?", on the site WordPress Support Forums:
    Hi Julien. Yes, changing the second param to open results in an empty $tickets array,…

    3 months ago

  • Posted a reply to "Conditional check for if current user has any tickets?", on the site WordPress Support Forums:
    Hi Julien, did you mean you wanted me to change the user id parameter? In…

    3 months ago

  • Posted a reply to "Conditional check for if current user has any tickets?", on the site WordPress Support Forums:
    Hi Julien, sorry if this is a dumb question, but going back to my initial…

    3 months ago

  • Posted a reply to "Is it possible to select groups?", on the site WordPress Support Forums:
    +1 Definitely! Is there a way to use the mailchimp_sync_user_data filter to achieve this in…

    4 months ago

  • Posted a reply to "Chome - Oops. Something went wrong. Please try again later.", on the site WordPress Support Forums:
    Oh, and I can confirm that the issue is fixed for me! Wonderful. Thank you.

    4 months ago

  • Posted a reply to "Chome - Oops. Something went wrong. Please try again later.", on the site WordPress Support Forums:
    hmmm... is there a typo in the latest version? I'm seeing Version 2.7.23 as the…

    4 months ago

  • Posted a reply to "Chome - Oops. Something went wrong. Please try again later.", on the site WordPress Support Forums:
    That is FANTASTIC news. Thanks so much for the wonderful support! I look forward to…

    4 months ago

  • Posted a reply to "Display different alert/notification when user closes ticket.", on the site WordPress Support Forums:
    Sweet! Thanks!

    4 months ago

  • Posted a reply to "Chome - Oops. Something went wrong. Please try again later.", on the site WordPress Support Forums:
    Hmmm... Upon further testing, it seems to correlate with the use of the autofill AND…

    4 months ago

  • Posted a reply to "Chome - Oops. Something went wrong. Please try again later.", on the site WordPress Support Forums:
    Hi guys, I am experiencing a similar issue. I am using Chrome on a mac.…

    4 months ago

  • Created a topic, Really great plugin. Well written, well supported, awesome features! Way to go!, on the site WordPress Support Forums

    4 months ago

  • Posted a reply to "PDF does not load when Caching is set to TRUE", on the site WordPress Support Forums:
    Here is the problem: The caching function just uses the_title() for naming the cached file.…

    4 months ago

  • Created a topic, PDF does not load when Caching is set to TRUE, on the site WordPress Support Forums

    4 months ago

  • Posted a reply to "Fatal error strange", on the site WordPress Support Forums:
    dude , I tried using the plugin from the GitHub repo too. It is not…

    4 months ago

  • Created a topic, Display different alert/notification when user closes ticket., on the site WordPress Support Forums

    4 months ago

  • Posted a reply to ""Close This Ticket" tooltip message and intended functionality.", on the site WordPress Support Forums:
    Just comment about this on GitHub. The issue was closed, and assumably fixed, but I'm…

    4 months ago

  • Created a topic, Poor Support. Plugin works most of the time., on the site WordPress Support Forums

    4 months ago

  • Posted a reply to "Conflict with Restricted Site Acess plugin", on the site WordPress Support Forums:
    UPDATE: According to a couple of different plugin developers (Awesome Support and Easy Digital Downloads),…

    4 months ago

  • Posted a reply to "Cookies Enable Conflict i.e. define('FETCH_COOKIES_ENABLED') in wp-config.", on the site WordPress Support Forums:
    Thanks again Julien! I reported the issue to the PDF templates developer on GitHub: https://github.com/Seravo/wp-pdf-templates/issues/9…

    4 months ago

  • Posted a reply to "Good plugin. Awesome customer support.", on the site WordPress Support Forums:
    Hi Siam, Julien has continued to troubleshoot (as I'm sure you are aware) and follow…

    4 months ago

  • Posted a reply to "Cookies Enable Conflict i.e. define('FETCH_COOKIES_ENABLED') in wp-config.", on the site WordPress Support Forums:
    Julien, you're a genius! Yes, that fixed the issue :-) !!! It's strange that you…

    4 months ago

  • Posted a reply to "Good plugin. Awesome customer support.", on the site WordPress Support Forums:
    I understand where you're coming from. Such is life :-) So you weren't able to…

    4 months ago

  • Created a topic, Good plugin. Awesome customer support., on the site WordPress Support Forums

    5 months ago

  • Posted a reply to "Protected Content Solution (something other than FETCH_COOKIES_ENABLED)", on the site WordPress Support Forums:
    Any word on this? I've posted to GitHub and this WordPress plugin repo support page.…

    5 months ago

  • Posted a reply to "Cookies Enable Conflict i.e. define('FETCH_COOKIES_ENABLED') in wp-config.", on the site WordPress Support Forums:
    Ok, sorry, I now realize that the FETCH_COOKIES_ENABLED constant is a custom created setting from…

    5 months ago

  • Created a topic, Cookies Enable Conflict i.e. define('FETCH_COOKIES_ENABLED') in wp-config., on the site WordPress Support Forums

    5 months ago

  • Created a topic, Protected Content Solution (something other than FETCH_COOKIES_ENABLED), on the site WordPress Support Forums

    5 months ago