Posted a reply to Adding new knowledge base categories does not show on front page, on the site WordPress.org Forums:
Look at the last column "count" in your screenshot. They have 0 articles assigned under…

Posted a reply to Front end editor, on the site WordPress.org Forums:
Unfortunately no. We do not have any plans to add front end editor or article…

Posted a reply to Use searchbar on another page with a shortcode, on the site WordPress.org Forums:
One of our article in the knowledge base mention a shortcode that you might work…

Posted a reply to Hide section title without posts, on the site WordPress.org Forums:
Thanks for this tip. I am sure this would help others. If you loved our…

Posted a reply to Basepress appears twice on page, on the site WordPress.org Forums:
This is uncommon and shouldn't really happen. If you switch to any default theme of…

Posted a reply to Hide Nav XT breadcrumbs, on the site WordPress.org Forums:
If you wish to hide it via CSS, you will need a little bit of…

Posted a reply to How to remove the date and views from an article, on the site WordPress.org Forums:
Best way to achieve this without problems would be to add CSS rule in your…

Posted a reply to BasePress articles on homepage/blog, on the site WordPress.org Forums:
Tough to answer this without actually looking at the page where this is happening. This…

Posted a reply to How does Related Articles work?, on the site WordPress.org Forums:
BasePress does have tags actually. And has "Popular Articles" widget instead. Exploring our knowledge base…

Posted a reply to Canonical issue, on the site WordPress.org Forums:
Were you able to solve this? This is a unique case and I don't really…

Posted a reply to breadcrumbs showing multiple times, on the site WordPress.org Forums:
This is highly unlikely to happen. Maybe a theme or plugin conflict could be the…

Posted a reply to basepage, on the site WordPress.org Forums:
You should be able to find this setting here: wp-admin > BasePress > Settings >…

Posted a reply to How to hide page builder shortcodes from search results, on the site WordPress.org Forums:
​ BasePress strips shortcodes in the search results but it seems that WPBakery doesn't register…

Posted a reply to Bold (strong) is not respected, on the site WordPress.org Forums:
You are welcome! If you liked our product and support, can you please add a…

Posted a reply to Multiple “views” statistics, on the site WordPress.org Forums:
You are welcome! If you liked our product and support, can you please add a…

Posted a reply to Unauthorised AJAX Calls via Freemius, on the site WordPress.org Forums:
You are welcome! If you liked our product and support, can you please add a…

Posted a reply to Multiple “views” statistics, on the site WordPress.org Forums:
Seems like this maybe coming from other plugin? Please try disabling all other plugin except…

Posted a reply to Unauthorised AJAX Calls via Freemius, on the site WordPress.org Forums:
Could you please send me the link to a report that was generated by iThemes…

Posted a reply to Two knowledge bases when selecting one?, on the site WordPress.org Forums:
Please reach out to us via contact form on our website and mention specific URL…

Posted a reply to Bold (strong) is not respected, on the site WordPress.org Forums:
This seems like a theme specific issue. Please change your theme and you will see…

Posted a reply to Multiple “views” statistics, on the site WordPress.org Forums:
From the description given, I am not able to understand the problem. Maybe a screenshot…

Posted a reply to How to change “Knowledge Base” text above search box?, on the site WordPress.org Forums:
You should be able to find this setting under wp-admin > basepress > modern theme…

Posted a reply to basepage, on the site WordPress.org Forums:
Depending on whether you set the knowledge base in Single or multiple knowledgebases, whether you…

Posted a reply to Not using the correct footer from my site, on the site WordPress.org Forums:
Skip loading header and footer - exactly means that. It would strip out the header…

Posted a reply to Great knowledge base plugin, on the site WordPress.org Forums:
Thank you very much for the recommendation.

Posted a reply to Search with “full phrase quoted”, on the site WordPress.org Forums:
Did a search on your site and it worked perfectly https://cln.sh/kXOu89

Posted a reply to Search with “full phrase quoted”, on the site WordPress.org Forums:
You mean a specific string of words? That is working with our plugin. But if…

Posted a reply to Is it possible to have a input file field on the feedback form?, on the site WordPress.org Forums:
Sorry for the late reply, somehow missed the notification of this. You will need to…

Posted a reply to Cannot add new article, on the site WordPress.org Forums:
Based on the screenshots it seems like you already have sections added but not reflecting…

Posted a reply to bpress-nav-accordion, on the site WordPress.org Forums:
So you want to show the sidebar before the search results? In mobile view, the…

Posted a reply to bpress-nav-accordion, on the site WordPress.org Forums:
I am not sure what are you referring to. Can you please explain how and…

Posted a reply to Great docs plugin, on the site WordPress.org Forums:
Thank you very much for your kind words and recommendation. We hope to make this…

Posted a reply to disable auto opening of accordeon in sidebar for current section, on the site WordPress.org Forums:
Hi Daniel, Unfortunately can't help you with the code suggestion. But the plugin allows you…

Posted a reply to How can I remove the blog sidebar ?, on the site WordPress.org Forums:
Thanks for explaining. Looks like you might need to create custom template for either blog…

Posted a reply to How can I remove the blog sidebar ?, on the site WordPress.org Forums:
Here's how to hide the sidebar from the plugin. wp-admin > basepress > settings >…

Posted a reply to Live search results include non KB articles, on the site WordPress.org Forums:
Unfortunately, we do not have a solution to this as Algolia search compatibility and integration…

Posted a reply to Knowledge base page blank., on the site WordPress.org Forums:
Please refer to this link for the knowledgebase entry page. If that doesn't solve the…

Posted a reply to None existence support, on the site WordPress.org Forums:
All emails are answered within 24 hours. If you have already contacted us, most likely…

Posted a reply to Really Impressed, on the site WordPress.org Forums:
Thank you very much for your kind review. Means so much to us. Please spread…