Profiles

Posted a reply to Missing Sub-sections, on the site WordPress.org Forums:
Take a look at this https://cln.sh/pndpmrNx What you need to do is you need to…

Posted a reply to Missing Sub-sections, on the site WordPress.org Forums:
This might be because of the confusing UI. When you are managing the sections, you…

Posted a reply to Need to hide breadcrumbs on only the KB page, on the site WordPress.org Forums:
Yay! Finally. If you liked our plugin and support, please consider adding a genuine review…

Posted a reply to Need to hide breadcrumbs on only the KB page, on the site WordPress.org Forums:
I couldn't find a page specific class here. But if you can find a way…

Posted a reply to Need to hide breadcrumbs on only the KB page, on the site WordPress.org Forums:
What needs to be done here is that the main page where this KB is…

Posted a reply to Need to hide breadcrumbs on only the KB page, on the site WordPress.org Forums:
I tried looking into this to find a homepage specific class for breadcrumb. But couldn't…

Posted a reply to Only show view counter when views are over certain amount, on the site WordPress.org Forums:
Unfortunately, you will have to custom code this. Our documentation site, especially this article https://basepresskb.com/docs/knowledge-base/basepress-themes/theme-files/…

Posted a reply to Url with custom port not supported (fix included), on the site WordPress.org Forums:
Hi Chris, Can't really help with the local server and a sysadmin may know more…

Posted a reply to Basepress Child Theme Upload Location, on the site WordPress.org Forums:
No, it will not be overwritten as you have created a separate folder with new…

Posted a reply to How to hide view counter and date for all articles, on the site WordPress.org Forums:
I am glad it worked out for you! And that is a right solution. Please…

Posted a reply to How to customize header offset on different devices, on the site WordPress.org Forums:
BasePress does not provide customization separately for different devices at the moment. It has to…

Posted a reply to Basepress Introduces a “robots.txt is not valid” PageSpeed Score Error/Drop, on the site WordPress.org Forums:
This seems to be a common error, doesn't specially have anything to do with BasePress.…

Posted a reply to Basepress Child Theme Upload Location, on the site WordPress.org Forums:
The BasePress has it's own themes, so Ideally you should clone one of the themes…

Posted a reply to KB Pages Display Blog Widgets, on the site WordPress.org Forums:
Great it worked out for you! Please let me know if I could be of…

Posted a reply to Excellent Knowledgebase Plugin, on the site WordPress.org Forums:
Thank you for the kind review!

Posted a reply to Accordion Sidebar Hover/Select Colours, on the site WordPress.org Forums:
@laralorvan happy to help. if you love our product and support, can you please add…

Posted a reply to Accordion Sidebar Hover/Select Colours, on the site WordPress.org Forums:
BasePress plugin adds "active" lass to the parent of the list item in the sidebar.…

Posted a reply to Change permalinks, on the site WordPress.org Forums:
BasePress follows the WordPress permalink structure and doesn't interfere with it. Can you please check…

Posted a reply to Footnotes?, on the site WordPress.org Forums:
I tested this and you are right. The footnotes block work just fine. But when…

Posted a reply to Side Nav missing, on the site WordPress.org Forums:
Yay! If you like our plugin and support, please add a genuine review for BasePress…

Posted a reply to Side Nav missing, on the site WordPress.org Forums:
I think this has more to do with the main theme (fusion/avada?) you are using…

Posted a reply to WordPress Theme “Twenty Twenty-Three” Incompatibility, on the site WordPress.org Forums:
Thanks for pointing this out. This change might require some fundamental changes in the plugin…

Posted a reply to Plugin does not work, on the site WordPress.org Forums:
Received that email, responded already. and also have processed refund. Please use WP.org forums for…

Posted a reply to Customer support unreachable, refusal of refund., on the site WordPress.org Forums:
I have already received your email. Responded to it. And also processed refund before few…

Posted a reply to Plugin does not work, on the site WordPress.org Forums:
Unfortunately, we have not received any email for whatsoever reason. Can you please send a…

Posted a reply to Limit Articles count on multi sections page problem?, on the site WordPress.org Forums:
Thanks for the kind words. @sachsongngu if you love our product and support, can you…

Posted a reply to PHP Notice: Function wp_enqueue_script() was called incorrectly, on the site WordPress.org Forums:
I tried to reproduce this bug at our end (and also on wp.new) but was…

Posted a reply to Keep menu accordion closed, on the site WordPress.org Forums:
The plugin adds "open" class to that parent in the sidebar. A quick "hack" I…

Posted a reply to Security, on the site WordPress.org Forums:
@jmruas That is nice to know. If you love our product, please add a review…

Posted a reply to Latest Version Crashes Design, on the site WordPress.org Forums:
@eli - Like I mentioned in earlier reply, yes we had problem with emails for…

Posted a reply to Major Bug and Support unresponsive, on the site WordPress.org Forums:
An update to the plugin is released today. Please update to latest version and these…

Posted a reply to Latest Version Crashes Design, on the site WordPress.org Forums:
An update to the plugin is released today. Please update to latest version and these…

Posted a reply to PHP Fatal error: Uncaught Error: Call to undefined function mysql_real_escape_s, on the site WordPress.org Forums:
An update to the plugin is released today. Please update to latest version and these…

Posted a reply to PHP Fatal error: Uncaught TypeError: unserialize(), on the site WordPress.org Forums:
An update to the plugin is released today. Please update to latest version and these…

Posted a reply to PHP 8.1, on the site WordPress.org Forums:
An update to the plugin is released today. Please update to latest version and these…

Posted a reply to PHP Fatal error: Uncaught TypeError: unserialize(), on the site WordPress.org Forums:
We are working on an update asap. Will revert to this thread again once the…

Posted a reply to PHP Fatal error: Uncaught Error: Call to undefined function mysql_real_escape_s, on the site WordPress.org Forums:
We are working on an update asap. Will revert to this thread again once the…

Posted a reply to Latest Version Crashes Design, on the site WordPress.org Forums:
We are working on an update asap. Will revert to this thread again once the…

Posted a reply to Major Bug and Support unresponsive, on the site WordPress.org Forums:
We are working on an update asap. Will revert to this thread again once the…

Posted a reply to Security, on the site WordPress.org Forums:
Thanks for informing about this. Considering the nature of this issue, please send us detailed…

Posted a reply to Live Search not working outside of Template Pages, on the site WordPress.org Forums:
Are you sure about this? We tried this with default theme of WordPres and the…

Posted a reply to PHP 8.1, on the site WordPress.org Forums:
We have made an update to the plugin today. This should fix. Please update to…

Posted a reply to Limit Articles count on multi sections page problem?, on the site WordPress.org Forums:
We have made an update to the plugin today. Please update to latest version and…

Posted a reply to Basepress and Page Caching, on the site WordPress.org Forums:
BasePress plugin is built as per the WordPress standards and there is nothing in the…

Posted a reply to PHP Warning: Trying to access array offset, on the site WordPress.org Forums:
Reverted to your email. Closing this thread now.

Posted a reply to Limit Articles count on multi sections page problem?, on the site WordPress.org Forums:
What happens when you put a number 1 in there? Also, why use this page…

Posted a reply to PHP Warning: Trying to access array offset, on the site WordPress.org Forums:
Responded the same day, then the email bounced due to your spam settings. I also…