WordPress.org

Posted a reply to authentication, on the site WordPress.org Forums:
Hi there, You'll want to contact us at MonsterInsights.com/lite-support/ if you encounter this as we…

4 days ago

Posted a reply to Where is the GA tracking code locatted?, on the site WordPress.org Forums:
Hi there, It's located in the head per Google's specifications. -Chris

4 days ago

Posted a reply to Hiding the MonsterInsights dashboard modul, on the site WordPress.org Forums:
Yes, you can hide it using the standard WordPress dashboard widgets using the screen options:…

5 days ago

Posted a reply to Banner Ads in Dashboard, on the site WordPress.org Forums:
That's not what he's referring to, since the dashboard widget was released 48 hours ago.…

6 days ago

Posted a reply to When does plugin update stats?, on the site WordPress.org Forums:
Every night -Chris

7 days ago

Posted a reply to Unistall do not remove wp_options information, on the site WordPress.org Forums:
Hmm that's odd. I'll look into that and make sure it gets fixed. For now…

2 weeks ago

Posted a reply to “This report is unavailable”, on the site WordPress.org Forums:
A user does not have permissions for this profile error occurs when a person has…

2 weeks ago

Posted a reply to Banner Ads in Dashboard, on the site WordPress.org Forums:
You might want to try (if you haven't already), looking at disabling Chrome/FireFox extensions. Since…

2 weeks ago

Posted a reply to Banner Ads in Dashboard, on the site WordPress.org Forums:
No, we don't insert any banner ads (or actually anything for that matter) on the…

2 weeks ago

Posted a reply to Failed to load resource: net::ERR_TIMED_OUT st_insights.js:1 and analytics.js:1, on the site WordPress.org Forums:
ShareThis wouldn't be loaded by our plugin. It seems either you have a browser extension…

2 weeks ago

Posted a reply to eCommerce tracking stopped working with monster insights, on the site WordPress.org Forums:
Hi there, You'll want to get in touch with our support staff at monsterinsights.com/lite-support/ and…

2 weeks ago

Posted a reply to Whole new page and problem with Google Authentification, on the site WordPress.org Forums:
Handling in ticket #241132 in our support system

2 weeks ago

Posted a reply to i’m getting this error. Please help, on the site WordPress.org Forums:
Hi there, It seems your site thinks it has the paid version of MonsterInsights on…

3 weeks ago

Posted a reply to Chart on panel homepage, on the site WordPress.org Forums:
Hi there, It's not currently possible to change the graph to a bar chart. We…

4 weeks ago

Posted a reply to Cannot re-authenticate, verify, or deauthenticate, on the site WordPress.org Forums:
Hi there, I'm out of the office currently, but if you send our staff a…

4 weeks ago

Posted a reply to The report is not available (-23), on the site WordPress.org Forums:
What versions of the plugin are you running, and do you remember a rough idea…

1 month ago

Posted a reply to Cannot re-authenticate, verify, or deauthenticate, on the site WordPress.org Forums:
It's incredibly rare that the options are still set, since that means your WordPress plugin…

1 month ago

Posted a reply to Issues Authenticating with Google Account, on the site WordPress.org Forums:
Hi there, If you can get in touch with us at monsterinsights.com/lite-support/ we should be…

2 months ago

Posted a reply to Difficult to remove it…, on the site WordPress.org Forums:
Hi there, MonsterInsights like all WordPress plugins are not difficult to remove. If you've remoded…

2 months ago

Posted a reply to WordFence has infected my website, on the site WordPress.org Forums:
Calm down, MonsterInsights isn't a hack and has no security issues. We are auto-installed by…

2 months ago

Posted a reply to Plugin has been deactivated after upgrading to V5.3.4, on the site WordPress.org Forums:
A fix has been dpeloyed

2 months ago

Posted a reply to Plugin has been deactivated after upgrading to V5.3.4, on the site WordPress.org Forums:
Hi there, It's definitely a bug in their platform since Word press's SVN is fine.…

2 months ago

Posted a reply to Plugin has been deactivated after upgrading to V5.3.4, on the site WordPress.org Forums:
Does the gadwp.php file appear in the plugin route if you checkout this repo? It…

2 months ago

Posted a reply to Plugin has been deactivated after upgrading to V5.3.4, on the site WordPress.org Forums:
What repository are you using as the composer path? -Chris

2 months ago

Posted a reply to Plugin has been deactivated after upgrading to V5.3.4, on the site WordPress.org Forums:
Hi there, I've double checked the svn repo and the file is there (which makes…

2 months ago

Posted a reply to Problem after update, on the site WordPress.org Forums:
Hi there, I would check other plugins you updated. The plugin update we did would…

2 months ago

Posted a reply to Issues with Monster Insights Plugin?, on the site WordPress.org Forums:
They provide gtag as the default since Google's hope is you will use multiple Google…

2 months ago

Posted a reply to Issues with Monster Insights Plugin?, on the site WordPress.org Forums:
I would also add gtag.js is a inferior standard to analytics.js. gtag is just a…

2 months ago

Posted a reply to Plugin was hacked, on the site WordPress.org Forums:
You can disable those editors http://www.wpbeginner.com/wp-tutorials/how-to-disable-theme-and-plugin-editors-from-wordpress-admin-panel/

3 months ago

Posted a reply to Please Help. Insights Blank!, on the site WordPress.org Forums:
Hi there, This sounds like a plug-in conflict. If you get in touch with us…

3 months ago

Posted a reply to Monster Insights Reports, on the site WordPress.org Forums:
Hi there, If you recently upgraded from a pre-7.0 version you need to authenticate on…

3 months ago

Posted a reply to Spams Admin Dashboard, on the site WordPress.org Forums:
If it's a link on the frontend it's not from us. That sounds like a…

3 months ago

Posted a reply to Spams Admin Dashboard, on the site WordPress.org Forums:
It's not a security breach because nothing was breached. Admin notices are a built in…

3 months ago

Posted a reply to Spams Admin Dashboard, on the site WordPress.org Forums:
Hi there, We included a single admin notice with a link to an article we…

3 months ago

Posted a reply to refuse option doesn’t work, on the site WordPress.org Forums:
If you use MonsterInsights we have an integration with Cookie Notice now, available in our…

3 months ago

Posted a reply to Dashboard notice a huge problem on multisite!, on the site WordPress.org Forums:
Hi Tim, Not a problem. Can you send us an message at MonsterInsights.com/lite-supprot/ and I…

3 months ago

Posted a reply to After Update Plugin Not Showing Any Data, on the site WordPress.org Forums:
Hi there, BackupWP seems to be having issues of their own at the moment unfortuantely.…

3 months ago

Posted a reply to After Update Plugin Not Showing Any Data, on the site WordPress.org Forums:
Hi there, Can you double check to see if you have the plugin that Social…

3 months ago

Posted a reply to assets/flags/4×3/tm.svg, on the site WordPress.org Forums:
Hi there, I would recommend trying to remove the plugin and re-adding it If that…

3 months ago

Posted a reply to authentication error, on the site WordPress.org Forums:
Hi there, You'll want to get in touch with our lite support team at monsterinsights.com/lite-support/…

3 months ago