WordPress.org

Posted a reply to DELETE EXACTMETRICS CODE FROM WP WITHOUT LOSING GA DATA, on the site WordPress.org Forums:
No, your data is stored in the GA profile -Chris

21 hours ago

Posted a reply to Monsterinsights – Language Support, on the site WordPress.org Forums:
Hi there, MonsterInsights is fully translatable. If you have a WordPress install that is setup…

21 hours ago

Posted a reply to WordPress Site Health detects critical issue with MonsterInsights, on the site WordPress.org Forums:
If you haven’t solved this please feel free to reach out to our team at…

21 hours ago

Posted a reply to Option to Reject Cookies, on the site WordPress.org Forums:
Hi there, We offer a complete integration with dFactory in our addon available with all…

21 hours ago

Posted a reply to Połączenie MonsterInsights z Google Analytics, on the site WordPress.org Forums:
Hi there, Without an exact error message it's really hard to give you advice on…

21 hours ago

Posted a reply to No tag on front page, on the site WordPress.org Forums:
If you haven’t solved this please feel free to reach out to our team at…

21 hours ago

Posted a reply to Google Analytics code outside of tag, on the site WordPress.org Forums:
The issue is your fastest cache plugin is moving the script. You'll want to contact…

21 hours ago

Posted a reply to [Feature Request] Allow Exclude Roles From Tracking before Setting Up GA, on the site WordPress.org Forums:
What we have found through testing with users is the average user if allowed to…

21 hours ago

Posted a reply to Incorrect GA multiple tracking code, on the site WordPress.org Forums:
If you haven’t solved this please feel free to reach out to our team at…

21 hours ago

Posted a reply to Codice presente più volte, on the site WordPress.org Forums:
If you haven’t solved this please feel free to reach out to our team at…

21 hours ago

Posted a reply to i not see sessies or pageviews, on the site WordPress.org Forums:
Logged in site administrators are not tracked by default to prevent demographics skewing -Chris

21 hours ago

Posted a reply to Website Tracking Global Site Tag (gtag.js), on the site WordPress.org Forums:
You do not need, and should not add the gtag.js script. MonsterInsights will handle outputting…

21 hours ago

Posted a reply to track pdf downoalds, on the site WordPress.org Forums:
It will not track direct accesses (since you can't run Javascript on a direct access).…

21 hours ago

Posted a reply to Problem with connecting Google Authentication, on the site WordPress.org Forums:
If you haven't solved this please feel free to reach out to our team at…

21 hours ago

Posted a reply to Downloaded Files, on the site WordPress.org Forums:
You need the Publisher's report to view in the WordPress admin, otherwise you need to…

21 hours ago

Posted a reply to Unable to disable enhanced link attribution, on the site WordPress.org Forums:
It's in the settings panel under Engagement -> Enable Enhanced Link Attribution

21 hours ago

Posted a reply to Upgrade to Pro pop-up won’t go away, on the site WordPress.org Forums:
Hi there, It looks like you have a plugin or theme that's blocking the ajax…

1 week ago

Posted a reply to Overkill if you just want to add your GA Tag, on the site WordPress.org Forums:
If you just want to add the GA tag you can disable and hide all…

2 weeks ago

Posted a reply to The API returned a 403 response with this message, on the site WordPress.org Forums:
Google had an issue earlier which they have now resolved.

3 weeks ago

Posted a reply to Can not be trusted, on the site WordPress.org Forums:
Which plugins are you talking about?

3 weeks ago

Posted a reply to This plugin is just so bad now, on the site WordPress.org Forums:
To add form tracking you just activate the forms addon and you're done. No settings…

4 weeks ago

Posted a reply to Abbandonato, on the site WordPress.org Forums:
It is most definitely not abandoned. We've been hard at work putting together a new…

4 weeks ago

Posted a reply to my gtmetrix is lower bc analytics file is duplicated, on the site WordPress.org Forums:
Hi there, The first file doesn't come from our plugin. It looks like you have…

1 month ago

Posted a reply to Another Data collectors, on the site WordPress.org Forums:
We neither collect, sell or share any user's data. We have to ask for the…

1 month ago

Posted a reply to They destroyed it!, on the site WordPress.org Forums:
We do not require any lite users to make an account with us on our…

2 months ago

Posted a reply to Option to remove Admin tracking wont’ work, on the site WordPress.org Forums:
Hi there, MonsterInsights doesn't track site administrators or editors by default If you view the…

2 months ago

Posted a reply to Affiliate links and Elementor.. compatible?, on the site WordPress.org Forums:
Hi there, Yep we're compatible with Elementor but I think there's some confusion as to…

2 months ago

Posted a reply to Page speed drops 15 points with plugin enabled, on the site WordPress.org Forums:
Hi there, ExactMetrics should have no impact on your pagespeed score. A 15 point drop…

2 months ago

Posted a reply to Double Google Analytics Code, on the site WordPress.org Forums:
This is actually something we do check for. During authentication, the last step in the…

2 months ago

Posted a reply to Analytics on GA dashboard, on the site WordPress.org Forums:
Yes you'll be able to find them in both places

2 months ago

Posted a reply to 5.3.10 version and prior was better, New Update Not So Great, on the site WordPress.org Forums:
There's a Go back on the first screen and a Skip on the others. Notably…

2 months ago

Posted a reply to 5.3.10 version and prior was better, New Update Not So Great, on the site WordPress.org Forums:
Hi there, No account is created during our onboarding process. Our onboarding process walks users…

2 months ago

Posted a reply to How to delete codes installed by your plugin?, on the site WordPress.org Forums:
It impossible for a plugin to continue outputting code once it is deactivated. It sounds…

3 months ago

Posted a reply to Destroyed settings on update to paid – lost months of tracking data, on the site WordPress.org Forums:
The Pro version doesn't impact what you're describing. The lack of data in the admin…

3 months ago

Posted a reply to Trying to make plugin comply with GDPR, on the site WordPress.org Forums:
Hi there, We do all of our support for Lite users here: http://exactmetrics.com/lite-support We're working…

3 months ago

Posted a reply to major update killed it, dont believe active installs, on the site WordPress.org Forums:
Active install counts on WordPress.org are compiled, calculated and updated each day.

3 months ago

Posted a reply to AMPforWP support, on the site WordPress.org Forums:
Hi there, We have support for Google's officially maintained AMP plugin but not any third…

3 months ago

Posted a reply to Lost 6 months of data with update, on the site WordPress.org Forums:
Hi there, If you reauthenticate with the same UA code, the data will automatically restore…

3 months ago

Posted a reply to Admin Notice, on the site WordPress.org Forums:
If you're seeing the notice after dismissing us, if you could list out the other…

3 months ago

Posted a reply to Bugs and errors, on the site WordPress.org Forums:
We don't reference the Javascript file in our plugin anymore. If you're seeing logs for…

3 months ago

Posted a reply to monster Insights now reading traffic to site, on the site WordPress.org Forums:
Checking the source output of websites for double ua codes has become a habit after…

3 months ago

Posted a reply to monster Insights now reading traffic to site, on the site WordPress.org Forums:
Also of note, you have both ExactMetrics and MonsterInsights installed. Having more than one Google…

3 months ago

Posted a reply to monster Insights now reading traffic to site, on the site WordPress.org Forums:
Hi there, It can take up to 24 hours from the time of authentication for…

3 months ago

Posted a reply to My first ever One-star Review, on the site WordPress.org Forums:
The manual option does not allow people to use reports which is the primary focus…

3 months ago

Posted a reply to My first ever One-star Review, on the site WordPress.org Forums:
Hi there, I wish you would have contacted us before writing this review as we…

3 months ago