WordPress.org

Posted a reply to Help MonsterInsights stuck!, on the site WordPress.org Forums:
Hi there, It appears you have another plugin that that is conflicting with MonsterInsights. If…

1 week ago

Posted a reply to we cannot activate and button reactivate is missig, pls help, on the site WordPress.org Forums:
Hi there, If you're having this issue, please contact us through our lite support form…

2 weeks ago

Posted a reply to Undefined variable: num in overview.php, on the site WordPress.org Forums:
Hi there, Thanks for the report! We'll make sure that gets addressed in our next…

2 weeks ago

Posted a reply to GDPR, on the site WordPress.org Forums:
Hi there, As mentioned in our support forum policy, we do not monitor these forums,…

2 weeks ago

Posted a reply to Error: Please upgrade to MonsterInsights Pro to use custom date ranges, on the site WordPress.org Forums:
Hi there, The issue is actually users with either an incorrect timezone setting on their…

3 weeks ago

Posted a reply to Plugin was hacked, on the site WordPress.org Forums:
Not a problem! If you'd like a checklist we recommend to have something to help…

3 weeks ago

Posted a reply to Plugin was hacked, on the site WordPress.org Forums:
Hi there, The kidslug backdoor is mostly utilized by a series of automated malware attack…

3 weeks ago

Posted a reply to No HTTP response detected + Missing analytics.js script, on the site WordPress.org Forums:
Hi there, > plugin > settings stating that fact? We actually have this stated and…

3 weeks ago

Posted a reply to No HTTP response detected + Missing analytics.js script, on the site WordPress.org Forums:
Hi there, MonsterInsights does not output the analytics scripts to logged in administrators so that…

4 weeks ago

Posted a reply to Cannot re-authenticate, verify, or deauthenticate, on the site WordPress.org Forums:
Hi there, You'll want to get in touch with our team at https://www.monsterinsights.com/lite-support/ so we…

4 weeks ago

Posted a reply to Deceptive Descritpion Page, on the site WordPress.org Forums:
Hi there, The goal is not to confuse people or deceive people, we actually call…

4 weeks ago

Posted a reply to Error – custom date ranges?, on the site WordPress.org Forums:
A couple of of users have had an issue where the timezone of their server…

1 month ago

Posted a reply to Whole new page and problem with Google Authentification, on the site WordPress.org Forums:
Hi there, What you,LL want to do is just get in touch with us at…

1 month ago

Posted a reply to Reports Not Loading – 400 Error Bad Request, on the site WordPress.org Forums:
Hi there, It absolutely does work even if you're over 20. We spent quite a…

1 month ago

Posted a reply to Reports Not Loading – 400 Error Bad Request, on the site WordPress.org Forums:
Hi there, An invalid_grant issue comes from Google themselves, not from us, and is specific…

1 month ago

Posted a reply to Requires Excessive Permissions and Won’t Authenticate on Most Servers, on the site WordPress.org Forums:
The plugin keeps tracking on the update, you just have to reauthenticate to view reports.…

1 month ago

Posted a reply to Authentication Problems, on the site WordPress.org Forums:
Hi there, When you authenticate, the data returned is the one for the specific view…

1 month ago

Posted a reply to External link in Top Posts / Pages, on the site WordPress.org Forums:
Hi there, Monsterinsights pulls all of it's data from Google Analytics. An external URL means…

1 month ago

Posted a reply to Requires Too Many Permissions, on the site WordPress.org Forums:
Hi there, In regards to permissions, we just revamped which ones we ask for by…

1 month ago

Posted a reply to NOT working, on the site WordPress.org Forums:
Hi there, If it's not working, I'd recommend getting in touch with our support team…

1 month ago

Posted a reply to has become far too invasive, on the site WordPress.org Forums:
Hi there, We've adjusted the permissions requested. Users who are upgrading from an older version…

1 month ago

Posted a reply to Authorization not kept, on the site WordPress.org Forums:
Hi there, Can you get in touch with us at MonsterInsights.com/lite-support/ as I definitely want…

2 months ago

Posted a reply to Intrusive!, on the site WordPress.org Forums:
It is not redirecting to your account, it redirects to the Google oAuth page. In…

2 months ago

Posted a reply to Why does it redirect to my google account, on the site WordPress.org Forums:
Hi there, Not sure what you mean, though I wish you had reached out to…

2 months ago

Posted a reply to Bug: admin is never tracked on non-MU installations, on the site WordPress.org Forums:
Nice catch! We'll include that in the next release -Chris

2 months ago

Posted a reply to Invalid UA Code, on the site WordPress.org Forums:
Ah I found it, it was already responded to and we were waiting for your…

2 months ago

Posted a reply to Invalid UA Code, on the site WordPress.org Forums:
Hi there, We don't have a ticket from you that I can find in our…

2 months ago

Posted a reply to Error log exploding, on the site WordPress.org Forums:
The release has been issued.

2 months ago

Posted a reply to nag message impossible to remove, on the site WordPress.org Forums:
The release has been issued.

2 months ago

Posted a reply to Many PHP Notice: Undefined variable: reason, on the site WordPress.org Forums:
The release has been issued.

2 months ago

Posted a reply to Error log exploding, on the site WordPress.org Forums:
We're working on a fix for this and we expect to have it out shortly.…

2 months ago

Posted a reply to Many PHP Notice: Undefined variable: reason, on the site WordPress.org Forums:
We're working on a fix for this and we expect to have it out shortly.…

2 months ago

Posted a reply to nag message impossible to remove, on the site WordPress.org Forums:
We're working on a fix for this and we expect to have it out shortly.…

2 months ago

Posted a reply to Why the UnNecessary Access to the Google Account ?, on the site WordPress.org Forums:
Three of the 4 permissions you lost as not explicitly required for Lite, are in…

2 months ago

Posted a reply to Why the UnNecessary Access to the Google Account ?, on the site WordPress.org Forums:
Hi there, I wish you had reached out to us prior to posting the review,…

2 months ago

Posted a reply to Not what I needed, on the site WordPress.org Forums:
Hi there, It's disappointing you gave us a review if the plugin didn't meet your…

2 months ago

Posted a reply to No site data after update, on the site WordPress.org Forums:
An update to resolve this issue has been released. Please note in the future, we…

2 months ago

Posted a reply to “Show” don’t work, on the site WordPress.org Forums:
An update to resolve this issue has been released. Please note in the future, we…

2 months ago

Posted a reply to No Data Since Recent Monster Update, on the site WordPress.org Forums:
An update to resolve this issue has been released. Please note in the future, we…

2 months ago

Posted a reply to Error while re-authenticating on testing website, on the site WordPress.org Forums:
Hi there, I'd recommend getting in touch with us at monsterinsights.com/lite-support/ so we can best…

2 months ago