WordPress.org

Posted a reply to Where does the plugin put the Google Analytics code?, on the site WordPress.org Forums:
Hi there, I'm not sure I understand the question. Our plugin doesn't insert code into…

1 week ago

Posted a reply to CDATA Script insert query, on the site WordPress.org Forums:
Hi there, I'm not seeing this at all: http://cloud.supportally.com/aa85273074dd Can you get in touch with…

1 week ago

Posted a reply to i can not see thumbnail of shared post, on the site WordPress.org Forums:
You might also want to review the Forum Guidelines, particularly the rule on bumping posts:…

2 weeks ago

Posted a reply to i can not see thumbnail of shared post, on the site WordPress.org Forums:
Hi there, 1. This is the plugin support for ExactMetrics. Your issue isn't with our…

2 weeks ago

Posted a reply to What happened to manually adding the UA?, on the site WordPress.org Forums:
Hi there, It's still there it's right underneath the Connect With Monsterinsights button on the…

4 weeks ago

Posted a reply to Multiple Users, on the site WordPress.org Forums:
Hi there, In our settings panel under the Advanced tab you can select which rules…

4 weeks ago

Posted a reply to Have to Reauthorize Every 2-4 Weeks, on the site WordPress.org Forums:
Hi there, > 1 google account is allowed up to 50 analytics accounts, and each…

4 weeks ago

Posted a reply to Have to Reauthorize Every 2-4 Weeks, on the site WordPress.org Forums:
This by the way is a Google limitation. Unfortunately we can't do anything about it…

4 weeks ago

Posted a reply to Have to Reauthorize Every 2-4 Weeks, on the site WordPress.org Forums:
Hi there, So the problem is a single Google account can only authenticate into a…

4 weeks ago

Posted a reply to Default URL: Doesn’t support https, on the site WordPress.org Forums:
We most definitely support https installs. Are you not seeing the statistics when you to…

1 month ago

Posted a reply to Un-namespaced Vue.js function causing theme conflict in frontend, on the site WordPress.org Forums:
Hi there, My guess is you are logged in as an administrator. This is the…

1 month ago

Posted a reply to It was good till version 7.6 .All later versions suck, on the site WordPress.org Forums:
Hi there, The 400 issue simply means your Google token has expired. This is not…

2 months ago

Posted a reply to Latest update breaks site, on the site WordPress.org Forums:
Not a problem! -Chris

2 months ago

Posted a reply to Problem with Version 7.7.0 and WordPress 5.2.2, on the site WordPress.org Forums:
Hi there, For future reference, you can force WordPress to find new plugin updates via…

2 months ago

Posted a reply to when updating the plugin the site crashes, on the site WordPress.org Forums:
Hi there, If you're having an issue on 7.7.1, please contact us at monsterinsights.com/lite-support/ The…

2 months ago

Posted a reply to Update crashed my sites, on the site WordPress.org Forums:
We've issued an update to fix the issue already within a couple minutes of it…

2 months ago

Posted a reply to Update 7.7 crashing WordPress admin, on the site WordPress.org Forums:
@onewordpresscustomer if you're having issues contact us at monsterinsights.com/lite-support/ and we'll help you get that…

2 months ago

Posted a reply to Problem with Version 7.7.0 and WordPress 5.2.2, on the site WordPress.org Forums:
@scalarent not a problem! @problemsolved an updated version to resolve this has already been issued.

2 months ago

Posted a reply to Latest update breaks site, on the site WordPress.org Forums:
Hi there, We've issued an update for this. SVN didn't add one of our files,…

2 months ago

Posted a reply to Update 7.7 crashing WordPress admin, on the site WordPress.org Forums:
Hi there, We've issued an update for this. SVN didn't add one of our files,…

2 months ago

Posted a reply to Problem with Version 7.7.0 and WordPress 5.2.2, on the site WordPress.org Forums:
Hi there, We've issued an update for this. SVN didn't add one of our files,…

2 months ago

Posted a reply to You only had 1 job! Add the analytics code!, on the site WordPress.org Forums:
Hi there, MonsterInsights automatically inserts the Google code-post auth. My guess is you were viewing…

3 months ago

Posted a reply to Plugin used to work, not working anymore, on the site WordPress.org Forums:
Hi folks, For those whose issues started within the last 8 hours: Google is having…

3 months ago

Posted a reply to Google Analytics Dashboard Plugin Review, on the site WordPress.org Forums:
Hi there, You'll want to get in touch with us at monsterinsights.com/lite-support/ -Chrus

3 months ago

Posted a reply to Not getting Analytics post config, on the site WordPress.org Forums:
Hi there, MonsterInsights will automatically take car eof all tags. It can take up to…

3 months ago

Posted a reply to Dashboard Widget – Graph Disappeared, on the site WordPress.org Forums:
Hi there, We've never had a graph on the dashboard widget that comes in our…

3 months ago

Posted a reply to Compatibility with WP 5.2 version, on the site WordPress.org Forums:
Yes, we are compatible with any version of WordPress between 3.8 and 5.3 (under development).…

3 months ago

Posted a reply to Your uninstaller is broken, on the site WordPress.org Forums:
Hi there, That's odd. We'll have that fixed in the next release - Chris

3 months ago

Posted a reply to Remove google tags from page code, on the site WordPress.org Forums:
Hi there, If you've removed the plugin then the code you are seeing can't be…

3 months ago

Posted a reply to cURL error 28 viewing MI reports, on the site WordPress.org Forums:
Hi there, There really isn't much we can do to help with this unfortunately. It…

4 months ago

Posted a reply to MonsterInsights failed to retrieve the new report data, on the site WordPress.org Forums:
Hi there, You'll just want to login to the MonsterInsights settings panel and use the…

4 months ago

Posted a reply to Good Plugin; Terrible Support, on the site WordPress.org Forums:
Hi there, We definitely care about our plugin. ExactMetrics is a completely free plugin and…

4 months ago

Posted a reply to Removed plugin, can’t get rid of tracking code, on the site WordPress.org Forums:
Hi there, In WordPress when you remove a plugin, all of the code associated with…

4 months ago

Posted a reply to “Please install the WordPress AMP plugin by Automattic.” Error, on the site WordPress.org Forums:
Hi there, We're going to issue an update first thing today to make it more…

4 months ago

Posted a reply to 400 error – reports not loading, on the site WordPress.org Forums:
There are approximately 25 different ways to get the same identical error code, almost all…

4 months ago

Posted a reply to Please Give a New Update., on the site WordPress.org Forums:
Hi there, This is the sort of thing that should be a support to get…

4 months ago

Posted a reply to Very little benefit with free version, on the site WordPress.org Forums:
Hi there, Did you view the full reporting under Insights -> Reports -> Overview report…

4 months ago

Posted a reply to 400 error – reports not loading, on the site WordPress.org Forums:
Hi there, If you change your Google password it actually resets the access tokens that…

4 months ago

Posted a reply to annoying, on the site WordPress.org Forums:
Our users have asked us for their numbers on the dashboard repeatedly, as a lot…

5 months ago