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Posted a reply to The page is not displayed correctly on the mobile phone, on the site WordPress.org Forums:
Of course. Please use our website's support form. Thanks!

4 weeks ago

Posted a reply to The page is not displayed correctly on the mobile phone, on the site WordPress.org Forums:
Please provide us more information, like what is the template you are using and a…

1 month ago

Posted a reply to Ignite up not working even though it is activated, on the site WordPress.org Forums:
Hi, We are really sorry about the issues you are facing. There are some themes…

2 months ago

Posted a reply to Whitelisting Pages, on the site WordPress.org Forums:
We will respond to you accordingly. Thank you!

2 months ago

Posted a reply to Translation, on the site WordPress.org Forums:
Hi @nitichic , Sorry for the delay in response. And also please note that there…

3 months ago

Posted a reply to MailChimp Double Opt In, on the site WordPress.org Forums:
Hi @papabjoe10 Thank you for using IgniteUp. Double opt-in is the default option in Mailchimp,…

3 months ago

Posted a reply to Skip specific pages?, on the site WordPress.org Forums:
@stanleyau0510 Sorry, the feature you are looking for is not supported at the moment. I…

3 months ago

Posted a reply to Coming Soon is activated but not showing, on the site WordPress.org Forums:
@christiancfr Thank you for trying out IgniteUp. Cheers!

3 months ago

Posted a reply to Header error, on the site WordPress.org Forums:
Hi Terry, Sorry for the delayed response. Your issue should be coming when you visit…

5 months ago

Posted a reply to Count down figures are black, on the site WordPress.org Forums:
Hi, We apologize for the issues you are facing. According to what I hear, it…

5 months ago

Posted a reply to Can not deactivte or deinstall, on the site WordPress.org Forums:
Hi @bayoum1, What is the error you are getting when you are trying to disable…

6 months ago

Posted a reply to Video Background NOT working!!, on the site WordPress.org Forums:
Hi @lyric1980 , Can you please send us a support request from our website with…

6 months ago

Posted a reply to DEBUG.LOG error + OceanWP THEME – PHP error message in the HOME PAGE!, on the site WordPress.org Forums:
Hi @scarpinoc , This notice shows when the Theme is trying to send header information,…

6 months ago

Posted a reply to Subscription form now showing, on the site WordPress.org Forums:
Hi @thecollabhub Thank you for contacting us. About your issue, did you remove IgniteUp plugin…

7 months ago

Posted a reply to The service is unavailable, on the site WordPress.org Forums:
Hi @japerna Can you please email us to support[at]getigniteup.com with your website domain for further…

8 months ago

Posted a reply to Loading youtube video in Igniteup. (Won’t Load), on the site WordPress.org Forums:
Hi @ezingers The link you have submitted is on localhost which we can not access…

9 months ago

Posted a reply to Timer lined up wrong in igniteup round template, on the site WordPress.org Forums:
Hi @ezingers The link you have submitted is on localhost which we can not access…

9 months ago

Posted a reply to Background image on mobile phone, and social media icons, on the site WordPress.org Forums:
Hi @velocitygirl, Can you please try adding background-position:center center; to the background image element? It…

10 months ago

Posted a reply to Wordfence live traffice: bots are able to discover the “Skip with Secret URL” !!, on the site WordPress.org Forums:
Hi @cecofuli, Sorry for the delay in response. I can understand the problem. But we…

10 months ago

Posted a reply to Italian translation of the fields in the countdown, on the site WordPress.org Forums:
Hi @lineadiconfine, Thank you for using IgniteUp. The four strings you have specified is from…

12 months ago

Posted a reply to Ignite Up stops working when I install demo content, on the site WordPress.org Forums:
Dear @chiefsson, Please email us on support[at]getigniteup[dot]com to assist you further. Thanks!

12 months ago

Posted a reply to Ignite Page Not Showing, on the site WordPress.org Forums:
Hi @beec4240, The IgniteUp coming soon page is working on your website when we check…

12 months ago

Posted a reply to Ignite Up stops working when I install demo content, on the site WordPress.org Forums:
Hi @chiefsson, We are really sorry to hear about the issue. I can see the…

1 year ago

Posted a reply to Page not visible on mobile phone, on the site WordPress.org Forums:
Hi @lkpr2018, Thank you for contacting us. It seems like a conflict with another plugin…

1 year ago

Posted a reply to Unable to access lost password account page, on the site WordPress.org Forums:
Hi @akobu1, We have responded to your email within a few hours (you sent for…

1 year ago

Posted a reply to Didn’t work for me., on the site WordPress.org Forums:
Hi @tiffany_willis, We are extremely sorry that it didn't work for you. Can you please…

2 years ago

Posted a reply to Possible conflict w/WP Popup Maker, on the site WordPress.org Forums:
Hello @cudak888, We are really sorry to hear. And yes, there can be conflicts with…

2 years ago

Posted a reply to Deleting boxes in the left corner of the page., on the site WordPress.org Forums:
Hi @wilja, That's something comes from your theme or another plugin. Please add following code…

2 years ago

Posted a reply to Problems with WooCommerce, on the site WordPress.org Forums:
Hi @thedarkmist, Yes, in the current version, we support only the top roles from WordPress…

2 years ago

Posted a reply to Disable igniteUP, still running maintenance pages, on the site WordPress.org Forums:
Hi @nicomichler, Thank you for contacting us. I just visited your website with the domain…

2 years ago

Posted a reply to Disable some social icons, on the site WordPress.org Forums:
Hi @cristellove, I'm sorry about the issue you are facing. We just re-checked your issue…

2 years ago

Posted a reply to Mailpoet Integration seems to be broken with v3, on the site WordPress.org Forums:
Hi, IgniteUp is not supporting new Mailpoet version. We will be working on this with…

2 years ago

Posted a reply to Disable some social icons, on the site WordPress.org Forums:
Duplicate entry. Already answered at https://wordpress.org/support/topic/disable-some-social-icons/

2 years ago

Posted a reply to Disable some social icons, on the site WordPress.org Forums:
Hi @cristellove, To hide any social icon, you need to keep the link field empty,…

2 years ago

Posted a reply to Site almost ready to launch displaying when I enter link in Facebook post, on the site WordPress.org Forums:
Hi @ctrs, That's because of Facebook caches URL data in their servers. You can use…

2 years ago

Posted a reply to Not compatible with Popup Maker plugin, on the site WordPress.org Forums:
Hi Pedro, Yes, it won't support as we dequeue all stylesheets and scripts from external…

2 years ago

Posted a reply to PHP 7.0 compatibility?, on the site WordPress.org Forums:
Hi @wsp-kk, The notice seems correct. But we are no longer using the function which…

2 years ago

Posted a reply to Compact Theme Menu Issue, on the site WordPress.org Forums:
Hi @chiefbobo, First of all, sorry for the late reply. We inspected your page and…

2 years ago

Posted a reply to Does not come with themes, on the site WordPress.org Forums:
Hi @lucasbustamante, We have listed the demos of all 9 templates we offer in the…

2 years ago

Posted a reply to Leak of subscribers, on the site WordPress.org Forums:
Hi @zeal983, Please contact us with your website URL using the support form here: https://getigniteup.com/support/contact/…

2 years ago