WordPress.org

Posted a reply to Contact form doesn’t accept e-mail + remove section?, on the site WordPress.org Forums:
Hi @reca26, We have added a fix for the contact form issue. Please download the…

2 weeks ago

Posted a reply to Contact form doesn’t accept e-mail + remove section?, on the site WordPress.org Forums:
Hi @reca26, The issue you are facing is odd. But please contact us via the…

2 weeks ago

Posted a reply to Secret URL not working, on the site WordPress.org Forums:
Hi @graficavillcom, Please contact our support team via the form here: https://getigniteup.com/support/contact/ Also please include…

4 weeks ago

Posted a reply to IgniteUp gets deactivated when someone visits the secret URL, on the site WordPress.org Forums:
I'm sorry to hear that. IgniteUp has a feature of saving a browser cookie if…

1 month ago

Posted a reply to Responsive logo, on the site WordPress.org Forums:
Hi, It seems you aren't on the Maintenance mode right now so we aren't able…

2 months ago

Posted a reply to Subscriptions, on the site WordPress.org Forums:
Hi, It seems you're not using the Maintenance mode right now. Let us know if…

2 months ago

Posted a reply to Adding a shortcode within the paragraph, on the site WordPress.org Forums:
Hey, We've responded on your other thread, so marking this as a duplicate.

2 months ago

Posted a reply to Adding a shortcode within the paragraph, on the site WordPress.org Forums:
Hi, It's a nice idea you have there. We don't support that feature right now…

2 months ago

Posted a reply to Offline template – would like buttons, on the site WordPress.org Forums:
Hi, It's always possible to have custom CSS for the template. In the options page…

2 months ago

Posted a reply to IgniteUp gets deactivated when someone visits the secret URL, on the site WordPress.org Forums:
Hi @catmaniax The issue you are describing is not happening in any other testing environments.…

2 months ago

Posted a reply to Ignite UP crashed my site, on the site WordPress.org Forums:
@polger, After you rename or delete the /wp-content/plugins/igniteup folder, IgniteUp plugin can no longer work…

4 months ago

Posted a reply to contact form don’t send mail, on the site WordPress.org Forums:
Hi, I'm marking this topic as resolved. If you still have this issue, contact us…

4 months ago

Posted a reply to Control Icons Frontend missing, on the site WordPress.org Forums:
Please contact us via our support page. Thanks!

4 months ago

Posted a reply to IgniteUp gets deactivated when someone visits the secret URL, on the site WordPress.org Forums:
Hi @catmaniax, Do you mean that whole plugin gets deactivated? Or is it that you…

4 months ago

Posted a reply to contact form don’t send mail, on the site WordPress.org Forums:
Hi @frengo70, Form seems to be working fine. There's something wrong with your email settings.…

4 months ago

Posted a reply to contact form don’t send mail, on the site WordPress.org Forums:
I'm sorry, the website http://www.marcofruttamilano.it/ gives a 403 forbidden error for us. I tried using…

4 months ago

Posted a reply to Control Icons Frontend missing, on the site WordPress.org Forums:
Hi, Sorry for the delay in the response. There must be a JS conflict or…

4 months ago

Posted a reply to contact form don’t send mail, on the site WordPress.org Forums:
Hi Francesco, Your site seems down. We can take a look about the issue, let…

4 months ago

Posted a reply to Broken link icon in FF & IE, on the site WordPress.org Forums:
Hi @dusty999, We're glad to mention that now we have this amazing feature! Thanks for…

6 months ago

Posted a reply to Use another mail subscription option?, on the site WordPress.org Forums:
Hi @missjia Those integrations has to be added by our developers so if you can…

6 months ago

Posted a reply to Suggestion, on the site WordPress.org Forums:
Hi @rik0399 We're glad that you loved our Pro version. We will keep your suggestion…

6 months ago

Posted a reply to Seems not to work with every WordPress Theme – log-in form shows up, on the site WordPress.org Forums:
Hi @denyro, We have in bucket list to add a switch to toggle theme CSS…

6 months ago

Posted a reply to Translation problem, on the site WordPress.org Forums:
Hi @ymca, We are glad to see that your interest on translating IgniteUp. Please find…

6 months ago

Posted a reply to Disable secret URL, on the site WordPress.org Forums:
Hi @catmaniax, The secret URL won't be indexed and it's safe to use. We will…

6 months ago

Posted a reply to Instagram icon, on the site WordPress.org Forums:
Hi @Simone, Yes please. Thanks for contacting us.

6 months ago

Posted a reply to Skip Mailchimp Email Verification, on the site WordPress.org Forums:
Hi @updesigns, It's a good suggestion you have here. We will forward it to our…

6 months ago

Posted a reply to Distance between sections (Compact), on the site WordPress.org Forums:
Hi @skybluu, Feel free to add Custom CSS rules to adjust as you wish. You…

6 months ago

Posted a reply to Conflict with other plugins, on the site WordPress.org Forums:
Yes we are discussing the best way to avoid these conflicts in the future. Thanks…

6 months ago

Posted a reply to Conflict with other plugins, on the site WordPress.org Forums:
Hi @catmaniax, The only way to fix this conflict is by temporary hiding those HTML…

6 months ago

Posted a reply to Disable secret URL, on the site WordPress.org Forums:
Hi @catmaniax, There's no dedicated switch to turn the feature off. But you can change…

7 months ago

Posted a reply to Functionality for “automatically going live”, on the site WordPress.org Forums:
Hi @dnxdnx, Sorry we don't have that feature yet in IgniteUp. We are working on…

7 months ago

Posted a reply to Believe template with email subscription, on the site WordPress.org Forums:
Hi @charliemariephoto, Thanks for loving our product. But I'm really sorry to say that we…

7 months ago

Posted a reply to IgniteUp enabled but not working… I think., on the site WordPress.org Forums:
Hi @cindycloutier, I'm sorry, we can't guess anything from the points you've noticed above. But…

7 months ago

Posted a reply to Error 503 after Uninstalling Igniteup, on the site WordPress.org Forums:
Hi @Rettika, We can't understand what was the cause for your issue here. Adding a…

8 months ago

Posted a reply to Skip Page for Administrators not working, on the site WordPress.org Forums:
Hi @heathcliffe2000, I'm glad you figured the problem and thanks for letting us know about…

8 months ago

Posted a reply to Google Maps in the Compact Template, on the site WordPress.org Forums:
Hi @r80barr, This issue exist on the 1.0 version of our Compact template. Please go…

8 months ago

Posted a reply to Skip Page for Administrators not working, on the site WordPress.org Forums:
Hi @heathcliffe2000, It's surprising, the issue you are facing. It should be working in all…

9 months ago

Posted a reply to Forwarding .com alias displays serif while hosted.co.uk displays sans, on the site WordPress.org Forums:
Hi @andtheart, The issue you are facing is odd. We don't force different fonts in…

9 months ago

Posted a reply to Instagram icon, on the site WordPress.org Forums:
Hi @simonemontrucchio The reason is IgniteUp still uses the older version of Fontawesome library. It…

9 months ago

Posted a reply to Error 503 after Uninstalling Igniteup, on the site WordPress.org Forums:
Hi @Rettika, The reason to turn on 503 response is telling search engines that your…

9 months ago