WordPress.org

Posted a reply to Unable to access lost password account page, on the site WordPress.org Forums:
Hi @akobu1, We have responded to your email within a few hours (you sent for…

1 month ago

Posted a reply to Didn’t work for me., on the site WordPress.org Forums:
Hi @tiffany_willis, We are extremely sorry that it didn't work for you. Can you please…

6 months ago

Posted a reply to Possible conflict w/WP Popup Maker, on the site WordPress.org Forums:
Hello @cudak888, We are really sorry to hear. And yes, there can be conflicts with…

7 months ago

Posted a reply to Deleting boxes in the left corner of the page., on the site WordPress.org Forums:
Hi @wilja, That's something comes from your theme or another plugin. Please add following code…

8 months ago

Posted a reply to Problems with WooCommerce, on the site WordPress.org Forums:
Hi @thedarkmist, Yes, in the current version, we support only the top roles from WordPress…

9 months ago

Posted a reply to Disable igniteUP, still running maintenance pages, on the site WordPress.org Forums:
Hi @nicomichler, Thank you for contacting us. I just visited your website with the domain…

9 months ago

Posted a reply to Disable some social icons, on the site WordPress.org Forums:
Hi @cristellove, I'm sorry about the issue you are facing. We just re-checked your issue…

10 months ago

Posted a reply to Mailpoet Integration seems to be broken with v3, on the site WordPress.org Forums:
Hi, IgniteUp is not supporting new Mailpoet version. We will be working on this with…

10 months ago

Posted a reply to Disable some social icons, on the site WordPress.org Forums:
Duplicate entry. Already answered at https://wordpress.org/support/topic/disable-some-social-icons/

10 months ago

Posted a reply to Disable some social icons, on the site WordPress.org Forums:
Hi @cristellove, To hide any social icon, you need to keep the link field empty,…

10 months ago

Posted a reply to Site almost ready to launch displaying when I enter link in Facebook post, on the site WordPress.org Forums:
Hi @ctrs, That's because of Facebook caches URL data in their servers. You can use…

10 months ago

Posted a reply to Not compatible with Popup Maker plugin, on the site WordPress.org Forums:
Hi Pedro, Yes, it won't support as we dequeue all stylesheets and scripts from external…

10 months ago

Posted a reply to PHP 7.0 compatibility?, on the site WordPress.org Forums:
Hi @wsp-kk, The notice seems correct. But we are no longer using the function which…

11 months ago

Posted a reply to Compact Theme Menu Issue, on the site WordPress.org Forums:
Hi @chiefbobo, First of all, sorry for the late reply. We inspected your page and…

11 months ago

Posted a reply to Does not come with themes, on the site WordPress.org Forums:
Hi @lucasbustamante, We have listed the demos of all 9 templates we offer in the…

11 months ago

Posted a reply to Leak of subscribers, on the site WordPress.org Forums:
Hi @zeal983, Please contact us with your website URL using the support form here: https://getigniteup.com/support/contact/…

1 year ago

Posted a reply to Contact form doesn’t accept e-mail + remove section?, on the site WordPress.org Forums:
Hi @reca26, We have added a fix for the contact form issue. Please download the…

1 year ago

Posted a reply to Contact form doesn’t accept e-mail + remove section?, on the site WordPress.org Forums:
Hi @reca26, The issue you are facing is odd. But please contact us via the…

1 year ago

Posted a reply to Secret URL not working, on the site WordPress.org Forums:
Hi @graficavillcom, Please contact our support team via the form here: https://getigniteup.com/support/contact/ Also please include…

1 year ago

Posted a reply to IgniteUp gets deactivated when someone visits the secret URL, on the site WordPress.org Forums:
I'm sorry to hear that. IgniteUp has a feature of saving a browser cookie if…

1 year ago

Posted a reply to Responsive logo, on the site WordPress.org Forums:
Hi, It seems you aren't on the Maintenance mode right now so we aren't able…

1 year ago

Posted a reply to Subscriptions, on the site WordPress.org Forums:
Hi, It seems you're not using the Maintenance mode right now. Let us know if…

1 year ago

Posted a reply to Adding a shortcode within the paragraph, on the site WordPress.org Forums:
Hey, We've responded on your other thread, so marking this as a duplicate.

1 year ago

Posted a reply to Adding a shortcode within the paragraph, on the site WordPress.org Forums:
Hi, It's a nice idea you have there. We don't support that feature right now…

1 year ago

Posted a reply to Offline template – would like buttons, on the site WordPress.org Forums:
Hi, It's always possible to have custom CSS for the template. In the options page…

1 year ago

Posted a reply to IgniteUp gets deactivated when someone visits the secret URL, on the site WordPress.org Forums:
Hi @catmaniax The issue you are describing is not happening in any other testing environments.…

1 year ago

Posted a reply to Ignite UP crashed my site, on the site WordPress.org Forums:
@polger, After you rename or delete the /wp-content/plugins/igniteup folder, IgniteUp plugin can no longer work…

1 year ago

Posted a reply to contact form don’t send mail, on the site WordPress.org Forums:
Hi, I'm marking this topic as resolved. If you still have this issue, contact us…

1 year ago

Posted a reply to Control Icons Frontend missing, on the site WordPress.org Forums:
Please contact us via our support page. Thanks!

1 year ago

Posted a reply to IgniteUp gets deactivated when someone visits the secret URL, on the site WordPress.org Forums:
Hi @catmaniax, Do you mean that whole plugin gets deactivated? Or is it that you…

1 year ago

Posted a reply to contact form don’t send mail, on the site WordPress.org Forums:
Hi @frengo70, Form seems to be working fine. There's something wrong with your email settings.…

2 years ago

Posted a reply to contact form don’t send mail, on the site WordPress.org Forums:
I'm sorry, the website http://www.marcofruttamilano.it/ gives a 403 forbidden error for us. I tried using…

2 years ago

Posted a reply to Control Icons Frontend missing, on the site WordPress.org Forums:
Hi, Sorry for the delay in the response. There must be a JS conflict or…

2 years ago

Posted a reply to contact form don’t send mail, on the site WordPress.org Forums:
Hi Francesco, Your site seems down. We can take a look about the issue, let…

2 years ago

Posted a reply to Broken link icon in FF & IE, on the site WordPress.org Forums:
Hi @dusty999, We're glad to mention that now we have this amazing feature! Thanks for…

2 years ago

Posted a reply to Use another mail subscription option?, on the site WordPress.org Forums:
Hi @missjia Those integrations has to be added by our developers so if you can…

2 years ago

Posted a reply to Suggestion, on the site WordPress.org Forums:
Hi @rik0399 We're glad that you loved our Pro version. We will keep your suggestion…

2 years ago

Posted a reply to Seems not to work with every WordPress Theme – log-in form shows up, on the site WordPress.org Forums:
Hi @denyro, We have in bucket list to add a switch to toggle theme CSS…

2 years ago

Posted a reply to Translation problem, on the site WordPress.org Forums:
Hi @ymca, We are glad to see that your interest on translating IgniteUp. Please find…

2 years ago

Posted a reply to Disable secret URL, on the site WordPress.org Forums:
Hi @catmaniax, The secret URL won't be indexed and it's safe to use. We will…

2 years ago

Posted a reply to Instagram icon, on the site WordPress.org Forums:
Hi @Simone, Yes please. Thanks for contacting us.

2 years ago