WordPress.org

Posted a reply to Jetpack has detected an error while syncing your site. We recommend a full sync, on the site WordPress.org Forums:
Hi there, We've started a full sync of your site. In your WordPress.com dashboard you…

1 day ago

Posted a reply to The Jetpack server was unable to communicate with your site, on the site WordPress.org Forums:
Hi there, As a first step here, would you please delete Jetpack and then reinstall…

1 day ago

Posted a reply to image still in cdn, on the site WordPress.org Forums:
Hi there, We've removed that file from the CDN - Please note that if you…

1 day ago

Posted a reply to How to force Site Accelerator to refresh images?, on the site WordPress.org Forums:
Hi there, My colleague csonnek did reply to your email on Nov 14th. I'm not…

2 days ago

Posted a reply to Customizer white-screen-of-death triggered by Jetpack, on the site WordPress.org Forums:
Hi there! As a first step here, would you please delete Jetpack and then reinstall…

2 days ago

Posted a reply to Setting up jetpack “Continue with WordPress.com” popup immediately shuts down, on the site WordPress.org Forums:
Could you please post your site URL here, so I can have a look? If…

2 days ago

Posted a reply to Old stats missing, on the site WordPress.org Forums:
Hi there, I was able to find your old stats and merge them into the…

2 days ago

Posted a reply to No longer able to connect to Jetpack, on the site WordPress.org Forums:
Hi there, It looks like something may have changed on your server. Can you try…

2 days ago

Posted a reply to Jetpack Portfolio : How to remove project date displayed?, on the site WordPress.org Forums:
Hi there, Can you add this CSS code to your Additional CSS box in Appearance…

4 days ago

Posted a reply to Delete images from Jetpack Cache, on the site WordPress.org Forums:
Hi there, It is currently not possible to delete all your cached images at once.…

4 days ago

Posted a reply to Unable to Insert Blog – cannot set up Jetpack, on the site WordPress.org Forums:
Hi there! In your wp-admin dashboard, can you go to Settings > General and make…

4 days ago

Posted a reply to Error connecting jetpack to wordpress, on the site WordPress.org Forums:
Hi! That error means that our servers can't connect to your site because Jetpack cannot…

4 days ago

Posted a reply to The Jetpack site is inaccessible or returned an error: transport error, on the site WordPress.org Forums:
Hi, we can indeed reach http://headsuphaircutting.com/xmlrpc.php just fine. However, Jetpack actually tries to connect here:…

4 days ago

Posted a reply to Stats reset after installing a new version of Jetpack, on the site WordPress.org Forums:
Hi there, We've fixed the stats issue for you, can you check them now?

5 days ago

Posted a reply to Invalid Jetpack Connection Tokens, on the site WordPress.org Forums:
Hi there, Usually when you see this error there is an outdated or incorrect security…

5 days ago

Posted a reply to Can’t remove deleted staging site from wordpress menus, on the site WordPress.org Forums:
Hi there, We've disconnected that deleted staging site from your account, so you should be…

5 days ago

Posted a reply to I need an image to be purged from the Jetpack cache, on the site WordPress.org Forums:
Hi there, I've removed the image from the cache. Has the image also been removed…

5 days ago

Posted a reply to Meaning of “All associated conditions”, on the site WordPress.org Forums:
Hi there, Great question! When you set up visibility for a widget, you can set…

5 days ago

Posted a reply to Sharedaddy – feature development, on the site WordPress.org Forums:
Hi there, Thanks for the input! You do have the option of either showing buttons…

5 days ago

Posted a reply to Get mails about offline site though nothing appears out of the ordinary, on the site WordPress.org Forums:
Hi there, Jetpack Monitor checks your site every five minutes to see if it's accessible.…

5 days ago

Posted a reply to Jetpack stats keep deactivating after update, on the site WordPress.org Forums:
Hi, can you try using this contact form?

1 week ago

Posted a reply to Error notification, on the site WordPress.org Forums:
Hi there, Thanks for sharing the error message. As a first step here, would you…

1 week ago

Posted a reply to need an image to be purged in Jetpack cache, on the site WordPress.org Forums:
Hi Salva, I have removed this image from our cache. Please note that if you…

1 week ago

Posted a reply to Migrating Subscribers – Site not showing up, on the site WordPress.org Forums:
Hi Kristie, It depends on their settings and what they chose when they started following…

1 week ago

Posted a reply to Jetpack stats keep deactivating after update, on the site WordPress.org Forums:
Could you please post your site URL here, so I can have a look? If…

1 week ago

Posted a reply to PHP 7.4 Errors, on the site WordPress.org Forums:
Could you please start your own thread, as per the Forum Welcome? https://wordpress.org/support/plugin/jetpack#new-post Thank you!

2 weeks ago

Posted a reply to Uncaught TypeError: r is not a function, on the site WordPress.org Forums:
Could you please post your site URL here, so I can have a look? If…

2 weeks ago

Posted a reply to Problem upgradng to PHP 7.4, on the site WordPress.org Forums:
Hey there, I’d double check to be sure the ctype extension is enabled and working…

2 weeks ago

Posted a reply to Jetpack image cdn not proper working on rss, on the site WordPress.org Forums:
Hi there, Is that embedded into the page from another site? Can you give us…

2 weeks ago

Posted a reply to Pre-Purchase Questions, on the site WordPress.org Forums:
Hi there, >I read somewhere that Jetpack doesn’t work whilst Woocommerce is in Maintenance Mode.…

2 weeks ago

Posted a reply to Jetpack blocking my login on WordPress.org platform, on the site WordPress.org Forums:
Hi there, Are you able to log into WordPress.com using this link: https://wordpress.com/wp-login.php?no_calypso If you're…

2 weeks ago

Posted a reply to [NSFW] Kindly Flush Jetpack cache for an Image, on the site WordPress.org Forums:
Hello - I've purged the second image now as well.

2 weeks ago

Posted a reply to new https://pixel.wp.com/g.gif after plugin upgrade, on the site WordPress.org Forums:
At this point, I’d like to run some more tests with you on your site…

2 weeks ago

Posted a reply to error after upgrade: Warning: Declaration of Jetpack_IXR_Client::query() should, on the site WordPress.org Forums:
Hello @tgt624824, Right now your site is not connected to Jetpack, can you connect it…

2 weeks ago

Posted a reply to Instagram widget connection error, on the site WordPress.org Forums:
Hi, we updated a setting on our end and your Jetpack connection now looks good.…

2 weeks ago

Posted a reply to Change AMP URL structure, on the site WordPress.org Forums:
Hi there, this is currently not possible with Jetpack, however you may be able to…

3 weeks ago

Posted a reply to Jetpack emails my site is down repeatively when not, on the site WordPress.org Forums:
Hello! Jetpack Monitor checks your site every five minutes to see if it's accessible. If…

3 weeks ago

Posted a reply to Connection to WordPress.com, on the site WordPress.org Forums:
Hi Michael - Could you contact us via this contact form and mention this thread?

3 weeks ago

Posted a reply to Instagram widget connection error, on the site WordPress.org Forums:
Hi there, While your site is publicly accessible, we cannot access your site's XML-RPC file:…

3 weeks ago

Posted a reply to Jetpack image CDN issue, on the site WordPress.org Forums:
Hi there, We've removed those images from the CDN cache for you.

3 weeks ago

Posted a reply to Updates wordpress and lost my stats/subscribers, on the site WordPress.org Forums:
Hi there, Could you contact us via this form to reach our support team directly?…

3 weeks ago

Posted a reply to JetPack crop the photo size, on the site WordPress.org Forums:
Hi there, Jetpack doesn’t include any functionality that will crop your images. Our CDN resizes…

3 weeks ago

Posted a reply to Jetpack has stopped showing traffic data on WP dashboard, on the site WordPress.org Forums:
Jetpack uses a function called wp_footer() to insert the Stats tracking code into your site.…

3 weeks ago

Posted a reply to Unable to add the “Email” Sharing button, on the site WordPress.org Forums:
Hi @kevinu - Are you using Jetpack and Akismet on the site? Email sharing is…

2 years ago

Posted a reply to No sitemap found. Maybe it’s being generated., on the site WordPress.org Forums:
Hello - If you're using All in One SEO to generate your sitemap, the Jetpack…

2 years ago