-
Posted a reply to Publicize Always Auto-Draft, on the site WordPress.org Forums:
Hi @ambaryerno That is rather strange. I noticed that when I view the page source…2 days ago
-
Posted a reply to wp-admin/error_log contains warnings, on the site WordPress.org Forums:
Hi @stoelwinder I see that we've received your ticket. Someone will get back to your…2 days ago
-
Posted a reply to completely uninstalling jetpack., on the site WordPress.org Forums:
Hi @tayfunkazanci Can you try these steps to clear the Jetpack options from your database?…2 days ago
-
Posted a reply to Premium Content Subscriber, on the site WordPress.org Forums:
Hi @jennnjennjen Maybe this? Automattic\Jetpack\Extensions\Premium_Content\current_visitor_can_access() You can see it in this GitHub post.2 days ago
-
Posted a reply to Stats and subscribers lost after server migration, on the site WordPress.org Forums:
Hi Eric, You'll need to reconnect the Publicize accounts (Facebook, Twitter, LinkedIn) as your followers…4 days ago
-
Posted a reply to Featured Image Not Showing, on the site WordPress.org Forums:
If you temporarily pause those plugins, does the CDN work?4 days ago
-
Posted a reply to Visibility of widgets in blocks does not work, on the site WordPress.org Forums:
Since we have another post from you on this subject where we are working with…4 days ago
-
Posted a reply to Widgets visibility on customizer, on the site WordPress.org Forums:
Hi @danishsard If you haven't already, can you contact us through the private link that…4 days ago
-
Posted a reply to Fatal error: Uncaught Error, on the site WordPress.org Forums:
Hi @anncosch I'd recommend reaching out to us via the private link that @muffinpeace had…4 days ago
-
Posted a reply to Can’t edit pages, on the site WordPress.org Forums:
Hi @spembleton First, could you contact us via this contact form and mention this thread?…4 days ago
-
Posted a reply to Visibility settings of the widget does not work, on the site WordPress.org Forums:
Hi @naitsirch and @danishsard Could you please post your site URL here so that we…4 days ago
-
Posted a reply to Stats and subscribers lost after server migration, on the site WordPress.org Forums:
Hi @krackmedia I've moved over the stats and subscribers from the old site to the…4 days ago
-
Posted a reply to Premium Content Subscriber, on the site WordPress.org Forums:
Hi @jennnjennjen Do you mean something like you would find in wp-admin>Tools>Earn, then clicking Collect…4 days ago
-
Posted a reply to Can’t delete domains from Jetpack, on the site WordPress.org Forums:
Hi @butterflymedia Those sites should now be removed - can you check and verify?1 week ago
-
Posted a reply to Jetpack connection, on the site WordPress.org Forums:
Hi @innesz It appears your site is a WordPress.com Business plan site, so you are…1 week ago
-
Posted a reply to Security, on the site WordPress.org Forums:
Hi @npu2021 Great question! The free version of Jetpack does have the brute force protection…1 week ago
-
Posted a reply to Can’t delete domains from Jetpack, on the site WordPress.org Forums:
Hi @butterflymedia Could you please post your site URLs here so that we can have…1 week ago
-
Posted a reply to Request to Merge Jetpack Stats, on the site WordPress.org Forums:
Hi @allstay I've merged your stats back in for you, can you take a look…1 week ago
-
Posted a reply to Featured Image Not Showing, on the site WordPress.org Forums:
Hi @bextiyart What security and caching plugins are you using? Something is preventing access to…2 weeks ago
-
Posted a reply to Can’t edit pages, on the site WordPress.org Forums:
Hi @spembleton I took a look and our requests to XMLRPC are timing out. Can…2 weeks ago
-
Posted a reply to Jetpack tiled gallery and audio playlist, on the site WordPress.org Forums:
Hi @egrefin, Has this always been happening, or did it just start happening after a…2 weeks ago
-
Posted a reply to Like Button JS, on the site WordPress.org Forums:
Hi @fyfeopedia It looks like you'l need to add an exception in the WP Rocket…2 weeks ago
-
Posted a reply to JetPack wp.com, on the site WordPress.org Forums:
Hi @crpeng On two of those sites, got1shop.com and tntsb.com Jetpack is not properly connected…2 weeks ago
-
Posted a reply to Unable to insert blog error in jetpack, on the site WordPress.org Forums:
Hi @jjs31 Can you tell us what the URL of your site's homepage should be?…2 weeks ago
-
Posted a reply to jp_purge_transients_cron Has No Action, on the site WordPress.org Forums:
Hi @tips4gamers, I checked in with the developers on this one, those transients are part…2 weeks ago
-
Posted a reply to Jetpack Stats and Followers Disappeared, on the site WordPress.org Forums:
Hi @bobbiedoo I can help you reset your stats. Please note this will completely reset…2 weeks ago
-
Posted a reply to i1.wp.com on images, on the site WordPress.org Forums:
Hi @josegober Image URLs that begin with i1.wp.com etc, are being served through the Jetpack…2 weeks ago
-
Posted a reply to subscription confirmation e mails are not being sent, on the site WordPress.org Forums:
Hi @michaelrdjames, Could you please post your site URL here so that we can have…2 weeks ago
-
Posted a reply to Jetpack Visibility Controls – defaults to “and”, on the site WordPress.org Forums:
Hi @pullbuoysteve, That should still be part of the 5th October release, if anything had…3 weeks ago
-
Posted a reply to Jetpack Stats and Followers Disappeared, on the site WordPress.org Forums:
Hi @bobbiedoo So, just to confirm, you'd like to move the stats and subscribers from…3 weeks ago
-
Posted a reply to Moving Subscribers and Stats, on the site WordPress.org Forums:
Hi @whykristenburns We've moved those over for you. Please let us know if you need…3 weeks ago
-
Posted a reply to Unable to insert blog. Please try again or contact support., on the site WordPress.org Forums:
Hi @jghazally, It sounds like you're using the Bedrock boilerplate? That would explain the differences…3 weeks ago
-
Posted a reply to load-lazy in top carousel, on the site WordPress.org Forums:
Hi @realtopia You can add that code using a code snippets plugin as shown here:…4 weeks ago
-
Posted a reply to Auto sharing (FB, TW, etc) is not working, on the site WordPress.org Forums:
Hi @rocktambulos Thanks for reaching out! Taking a look at your Publicize settings here, I…4 weeks ago
-
Posted a reply to Nav bar distorted during page loading, on the site WordPress.org Forums:
Hi @pete3xy Could you please post your site URL here so that we can have…4 weeks ago
-
Posted a reply to Need Jetpack to stop monitoring defunct site, on the site WordPress.org Forums:
Hi @matsaleh I’ve made some changes on our end to stop the notices, so you…4 weeks ago
-
Posted a reply to WPS Limit Login?, on the site WordPress.org Forums:
Hi @loyukfai Yes, the Protect feature of Jetack protects against unwanted logins and brute force…4 weeks ago
-
Posted a reply to активация, on the site WordPress.org Forums:
Hi @dima07 According to Google Translate, you asked: Could you please post your site URL…5 months ago
-
Posted a reply to Jetpack Twitter sharing has become admin posts only, on the site WordPress.org Forums:
Hi @jimdeadlock You'll need to be signed in with the account that owns the Jetpack…5 months ago
-
Posted a reply to embed video from pressvideo display as URL, on the site WordPress.org Forums:
Hi @alexding At this point, I’d like to run some more tests with you on…5 months ago
-
Posted a reply to Image Resizing, on the site WordPress.org Forums:
Hi @akiraanastasia Jetpack’s Photon downloads, optimizes, and serves a cached version of each one of…5 months ago
-
Posted a reply to Promising tool, on the site WordPress.org Forums:
Hi @miammiex We have released a new version yesterday and will continue to develop the…5 months ago
-
Posted a reply to Hanged on Calculating Score, on the site WordPress.org Forums:
Hi @nizaruddin987 A new version of Boost was released yesterday which should address those errors.…5 months ago
-
Posted a reply to Jetpack says it is connected but no site found under wordpress.com, on the site WordPress.org Forums:
Hi @wassa While your site is publicly accessible, we cannot access your site's XML-RPC file:…5 months ago
-
Posted a reply to gallery captions and arrows missing, on the site WordPress.org Forums:
Hi @reikob Can you toggle on the carousel option in Jetpack? Please go to the…5 months ago
-
Posted a reply to Site Stats not showing, on the site WordPress.org Forums:
Hi @ysjones Sounds like that was the issue then. I'm going to mark this resolved,…5 months ago
-
Posted a reply to My WordPress Stats show more posts published then there are, on the site WordPress.org Forums:
Hi @cjhawkings Could you contact us via this contact form and mention this thread? Then…5 months ago
-
Posted a reply to CSS syntax error in tag ‘style amp-custom’ – disallowed media type ’email’., on the site WordPress.org Forums:
Hi @cyrilpallasigui This issue is being tracked here: https://github.com/Automattic/jetpack/issues/19922 I've added your report to the…5 months ago
-
Posted a reply to Email of WordPress post is only a summary, on the site WordPress.org Forums:
Hi @elirab There's nothing on Jetpack's side which should do this, it's possible there might…5 months ago
-
Posted a reply to Need help with Cache purge, on the site WordPress.org Forums:
I have removed this image from our cache. Please note that if you try to…5 months ago
Support Rep
-
Jetpack - WP Security, Backup, Speed, & Growth
Active Installs: 5+ million
-
Jetpack Backup
Active Installs: 70+
-
Jetpack Boost
Active Installs: 20,000+
-
VaultPress
Active Installs: 50,000+