WordPress.org

Posted a reply to Social Login Issue, on the site WordPress.org Forums:
Hi @fabioweb I was able to use the social login on your site. Do you…

23 hours ago

Posted a reply to Problem with jetpack and twitter card image not function, on the site WordPress.org Forums:
Hi @tuclab It doesn't look like you're using the Jetpack Open Graph tags, they may…

23 hours ago

Posted a reply to [NSFW] clean up the CSS and header, on the site WordPress.org Forums:
Hi @veganadvocate One of the beauties of Jetpack is that you can turn off any…

2 days ago

Posted a reply to Can I disable “anonymous” comments and require a social login?, on the site WordPress.org Forums:
Hi @desmith I am indeed jealous of your mad MS Paint skills! :) So, the…

2 days ago

Posted a reply to Conditional for Infinite Scroll?, on the site WordPress.org Forums:
Could you please post your site URL here so that we can have a look?…

2 days ago

Posted a reply to WordPress Reader Malfunctioning with Jetpack Free?, on the site WordPress.org Forums:
Hi @jacquelineofalltrades I took a look for you and found that in the WordPress.com Reader,…

2 days ago

Posted a reply to “We cannot complete this request, remote data could not be fetched”, on the site WordPress.org Forums:
Hi @temporalnaut Can you try doing a few Traceroutes to some of the images, as…

3 days ago

Posted a reply to customize Publicize module for Tumblr, on the site WordPress.org Forums:
Hello @pasad50 That text is fixed and currently cannot be changed.

3 days ago

Posted a reply to Comments no connection, on the site WordPress.org Forums:
Hi @barates What happened both of the last two times was that your SiteURL in…

3 days ago

Posted a reply to website stats disappeared after chose migrate stats, on the site WordPress.org Forums:
Hi @canshstore Can you check now and see if your stats are how you want…

3 days ago

Posted a reply to This plugin is making site not mobile friendly, on the site WordPress.org Forums:
Hi @sandras21 Could you please post your site URL here so that we can have…

3 days ago

Posted a reply to excessive hits from jetmon, on the site WordPress.org Forums:
Hi @websnextlevel Could you please post the site URLs here so that we can have…

3 days ago

Posted a reply to Infinite Scroll does not call slideshows after first container, on the site WordPress.org Forums:
Hi @jorgonfla, Right now your site does not have a good Jetpack connection, so it's…

3 days ago

Posted a reply to Old jetpack cdn images incorrectly used in gallery, on the site WordPress.org Forums:
Hi there, We can remove those images from the cache, but would need list of…

6 days ago

Posted a reply to Connectivity issues, on the site WordPress.org Forums:
Hi @soulstudio Can you reach out to your host and ask them if the PHP…

6 days ago

Posted a reply to Server couldn’t communicate with xmlrpc.php, on the site WordPress.org Forums:
Hi @gintographie Right now, the file is just showing blank: https://www.gintography.com/xmlrpc.php This would not be…

6 days ago

Posted a reply to Comments no connection, on the site WordPress.org Forums:
Hi @barates I've made a small change to the settings on this end. Can you…

6 days ago

Posted a reply to Support for TLS 1.3, on the site WordPress.org Forums:
Hi @qballjos Are you trying to connect Jetpack to the shop subdomain, or on the…

6 days ago

Posted a reply to Find comment subscriber names, on the site WordPress.org Forums:
That's correct - you can send them that link to check what they're subscribed to.

1 week ago

Posted a reply to LazyLoad – What happens to images if I turn off?, on the site WordPress.org Forums:
Hi @crumbscorkscrews That's correct, the Lazy images feature filters the post content and modifies image…

1 week ago

Posted a reply to cant access setings. only statistics page is available, on the site WordPress.org Forums:
Hi @mikelkevicius Could you please post your site URL here so that we can have…

1 week ago

Posted a reply to Lost stats after creating staging website, on the site WordPress.org Forums:
Hi @maargyblogorg I can't find your site in our records here using the usual methods,…

1 week ago

Posted a reply to [NSFW] How to disable or hide social media login option for Jetpack Comments, on the site WordPress.org Forums:
Hi @bhaskar2011 The only way to do this is to go to the Comments section…

1 week ago

Posted a reply to Facebook widget not resizing, on the site WordPress.org Forums:
Hi @awr10e Where on the site are you attempting to place the Facebook widget? If…

1 week ago

Posted a reply to Jetpack has detected an error syncing your site., on the site WordPress.org Forums:
Hi @ragab1805 I had some issues getting your site to load properly, I kept getting…

1 week ago

Posted a reply to Find comment subscriber names, on the site WordPress.org Forums:
Hi @kerstin3494729501 There isn't a way currently for you to look up comment subscribers, this…

1 week ago

Posted a reply to Deleted Self Hosted Website, but Jetpack Still Active, on the site WordPress.org Forums:
Hi @jenkatan Could you please post your site URL here so that we can have…

1 week ago

Posted a reply to Jetpack failing to insert blog with different WordPress and Website URLs, on the site WordPress.org Forums:
Hi @helvetiabasel I've answered in the other thread that you had started. I'm closing this…

1 week ago

Posted a reply to Unable to insert blog – WordPress is installed in a subfolder, on the site WordPress.org Forums:
Hi @helvetiabasel I've made a small change on our end of things, can you try…

1 week ago

Posted a reply to Facebook description, on the site WordPress.org Forums:
Hi @orangecitys If you look here: https://jetpack.com/support/publicize/#sharing-new-posts You can see if you leave the Customize…

2 weeks ago

Posted a reply to Cookie nonce is invalid, on the site WordPress.org Forums:
Hi @nppbc So can you add Header add Access-Control-Allow-Headers "x-wp-nonce" to your .htaccess file and…

2 weeks ago

Posted a reply to Cookie nonce is invalid, on the site WordPress.org Forums:
Hi @nppbc We definitely appreciate all the details you've provided there. A couple ideas from…

2 weeks ago

Posted a reply to Crashed, on the site WordPress.org Forums:
Hi @margretv While your site is publicly accessible, we cannot access your site's XML-RPC file:…

2 weeks ago

Posted a reply to Website not connected error 200, on the site WordPress.org Forums:
Hi @nicocaldo There is an issue with the Jetpack connection to your site, probably involving…

2 weeks ago

Posted a reply to Twitter source label, on the site WordPress.org Forums:
Hi @orangecitys When I tested a few of your posts using this tool: https://cards-dev.twitter.com/validator They…

2 weeks ago

Posted a reply to Jetpack has detected an error syncing your site, on the site WordPress.org Forums:
Hi @michaelgoff Could you please post your site URL here so that we can have…

2 weeks ago

Posted a reply to Error Migrating to latest php v7.4.13 on lightsail linux/bitnami, on the site WordPress.org Forums:
Hi @jdsharma I ran some tests on your site, and it seems that although your…

2 weeks ago

Posted a reply to Remove Related Posts on Certain Category, on the site WordPress.org Forums:
Hi @pyvt You should be able to add a filter to do this. If you…

2 weeks ago

Posted a reply to Jetpack Stats gone after creating staging site on different host, on the site WordPress.org Forums:
Hi @rajnikur What was the address of the staging site? We may be able to…

2 weeks ago

Posted a reply to Sitemap Page Removal, on the site WordPress.org Forums:
Hi @awr10e I think the following filters could be what you need although they require…

3 weeks ago

Posted a reply to Jetpack plugin and website appearing in unformatted html, on the site WordPress.org Forums:
Hi @skyandsavvy Could you please post your site URL here so that we can have…

3 weeks ago

Posted a reply to [NSFW] Jetpack – WP, on the site WordPress.org Forums:
Hi @malarkey25 Do you have any caching plugins on your site, or caching programs on…

3 weeks ago

Posted a reply to Jetpack stats missing, on the site WordPress.org Forums:
Hi @joseadrianpe Can you check the stats on the site now, and see if they…

3 weeks ago

Posted a reply to Unable to add new users to WP on Firefox – Jetpack js error on that page, on the site WordPress.org Forums:
Great! Since we'll be working with you directly, I'm going to mark this thread as…

3 weeks ago

Posted a reply to Preventing Jetpack subscription widget/button from prompting users to signup for, on the site WordPress.org Forums:
Hi @testpshat Since you have a paid account with WordPress.com, I'd recommend contacting their support…

3 weeks ago

Posted a reply to Connection timed out when trying to access the Jetpack console, on the site WordPress.org Forums:
Hi @jakethesnake19 Can you do a traceroute to WordPress.com and then try contacting us through…

3 weeks ago

Posted a reply to Unable to add new users to WP on Firefox – Jetpack js error on that page, on the site WordPress.org Forums:
Hi @cloudeddottedmind Could you please post your site URL here so that we can have…

3 weeks ago

Posted a reply to Related posts shows the same posts for a day, on the site WordPress.org Forums:
Hi @gramilano, I took a look at your site and it seems to have been…

3 weeks ago

Posted a reply to Customizing emails, on the site WordPress.org Forums:
Hi @halilesen, The only changes you can currently make to the emails is choosing to…

3 weeks ago

Posted a reply to How to retrieve past data after relaunch?, on the site WordPress.org Forums:
Could you please post your site URL here so that we can have a look?…

3 weeks ago