Profiles

Posted a reply to Goodbye, on the site WordPress.org Forums:
Hi @davidplusworld, Thanks for the feedback — I totally understand how that felt abrupt. It…

Posted a reply to Unable to insert blog, on the site WordPress.org Forums:
Hi @dg12345, Thanks for highlighting your use of Bedrock. Given that Bedrock structures WordPress core…

Posted a reply to Remove Hidden Sites, on the site WordPress.org Forums:
Hi @zaq2u You can list the domains here, or you can contact us via this…

Posted a reply to I Will Drop Jetpack Like a Rabid Opossum If I Can’t Disable AI, on the site WordPress.org Forums:
Hi @bryndonovan You're very welcome, and I'm glad it was helpful!

Posted a reply to Do not reccomend getting it if you expect support, on the site WordPress.org Forums:
Hi @rajancg Thanks for taking the time to share your experience — I’m really sorry…

Posted a reply to Site connection failed. Please try again., on the site WordPress.org Forums:
Hi @millertchris Thanks so much for your detailed breakdown — it’s incredibly helpful to see…

Posted a reply to Unauthorized Charges by JetPack, on the site WordPress.org Forums:
Hi @tleeruss I’d like to get some more information from you to figure out what’s…

Posted a reply to Remove my Jetpack account, on the site WordPress.org Forums:
Hi @debtrotter Thanks for reaching out! I took a look using the email address you…

Posted a reply to WordPress database error Commands out of sync, on the site WordPress.org Forums:
Hi @dzire2dzine, Thank you for being so thorough with your troubleshooting steps and keeping us…

Posted a reply to jetpack error, on the site WordPress.org Forums:
Hi @hoverlord At this point, I’d like to run some more tests with you on…

Posted a reply to I Will Drop Jetpack Like a Rabid Opossum If I Can’t Disable AI, on the site WordPress.org Forums:
Hi @bryndonovan Thank you for your honest feedback — I can completely understand how frustrating…

Posted a reply to jetpack error, on the site WordPress.org Forums:
Hi @hhhuhu Thanks for reaching out and for the detailed troubleshooting steps! I checked your…

Posted a reply to Always receiving a 401 error after reinstalling/activating, on the site WordPress.org Forums:
Hi @wdouglass27 We've responded to your email. Since we'll be communicating that way going forward,…

Posted a reply to Please disable VaultPress (subscription expired, still makes requests), on the site WordPress.org Forums:
Hi @antermoia Thanks for reaching out! We've now fully disconnected VaultPress from your site, so…

Posted a reply to Remove zombie sites, on the site WordPress.org Forums:
Hi @richwplogin Thanks for reaching out! I’ve gone ahead and removed the requested sites from…

Posted a reply to WordPress database error Commands out of sync, on the site WordPress.org Forums:
Hi @dzire2dzine I looked at your site just now, and your Jetpack connection looks great.…

Posted a reply to Unable to insert blog, on the site WordPress.org Forums:
Hi @unknowndeveloper9 Thanks for the update! I can confirm that the connection looks great now.…

Posted a reply to Unable to insert blog, on the site WordPress.org Forums:
Hi @unknowndeveloper9 Thanks for your patience. I want to provide more details based on our…

Posted a reply to Unable to insert blog, on the site WordPress.org Forums:
Hi @dg12345 I've updated the subdirectory on our end. I do see that Jetpack was…

Posted a reply to I didn’t mark it as spam, but Threads was classified as a spam referrer., on the site WordPress.org Forums:
Thanks for the update. Are things showing normally now?

Posted a reply to Unable to insert blog, on the site WordPress.org Forums:
Hi @unknowndeveloper9 Thanks for reaching out! I took a look, and Jetpack is correctly attempting…

Posted a reply to I didn’t mark it as spam, but Threads was classified as a spam referrer., on the site WordPress.org Forums:
Hi @ghdgus0417 Thanks for reaching out. I don't see Threads marked as a spam referrer…

Posted a reply to Linked blog – I want to delete it but I can’t find a way to!, on the site WordPress.org Forums:
Hi @kissxmyxkitty You should no longer see that site listed in your account. Please let…

Posted a reply to Jetpack Stats Page is Not Loading, on the site WordPress.org Forums:
Hi @rtfan33 An update was shipped late yesterday which should resolve this for you. Can…

Posted a reply to PHP in cache-directory, on the site WordPress.org Forums:
Hi @rasihx Per WP Super Cache’s documentation: Standard Files:The plugin generates only index.html and wp-cache-*.php…

Posted a reply to Jetpack is crashing in block editor, on the site WordPress.org Forums:
Hi @jannsmith It sounds like there might be a conflict with another plugin. Since the…

Posted a reply to I accidentally marked the wrong referrer as spam., on the site WordPress.org Forums:
Hi @ghdgus0417 We've unblocked that for you. Please let us know if you need anything…

Posted a reply to Unable to insert blog, on the site WordPress.org Forums:
Hi @gerritchan Done! Can you try to connect the second site now?

Posted a reply to Unable to insert blog, on the site WordPress.org Forums:
Hi @gerritchan Since Bedrock puts WordPress in a separate directory, we need to tell Jetpack…

Posted a reply to Need image removed from CDN, on the site WordPress.org Forums:
Hi @evster I’ve cleared these images from our cache for you. Just a quick heads-up:…

Posted a reply to Non commercial website, on the site WordPress.org Forums:
Hi @laurent40 I have confirmed that your website is for non-commercial use only and therefore…

Posted a reply to Backups are appreciated, but cannot upload backups, on the site WordPress.org Forums:
Hi @rushwayc We have a guide on doing manual restores here. Could you please post…

Posted a reply to Migrar suscriptores, on the site WordPress.org Forums:
Hi @drjorgealvarado Thank you for the 5-star review!

Posted a reply to error message on Top of the Admin Panel, on the site WordPress.org Forums:
Hi @sahalshazz The error message you're encountering, "The REST API route definition for jetpack/v4/settings is…

Posted a reply to Jetpack won’t connect, on the site WordPress.org Forums:
Hi @madisonslibrary Thanks for reaching out, and I appreciate all the troubleshooting you’ve done so…

Posted a reply to Lost Jetpack Subscribers and Stats in Migration, on the site WordPress.org Forums:
Hi @ltyrer We don’t have a way to retrieve historical subscriber numbers, such as from…

Posted a reply to Rechnung, on the site WordPress.org Forums:
Hi @timopterra Could you please post your site URL here so that we can have…

Posted a reply to Jetpack Stat Areas Greyed Out – Switched hosting, on the site WordPress.org Forums:
Hi @thumbwind Thanks for reaching out! I’d be happy to help you get Jetpack working…

Posted a reply to Excellent condition, on the site WordPress.org Forums:
Hi @cheruiyot99 Thank you for leaving a five-star review!

Posted a reply to Lost Jetpack Subscribers and Stats in Migration, on the site WordPress.org Forums:
Hi @ltyrer We've merged the stats from the old site to the new site. As…

Posted a reply to Jetpack says I have a backup website but I dont, on the site WordPress.org Forums:
Hi @fastamir I understand your confusion with the Safe Mode situation. It looks like Jetpack…

Posted a reply to Deleted 6 hours of updates on a 15 minute reset., on the site WordPress.org Forums:
Hi @alexbanx Thanks for reaching out—I completely understand how frustrating it must be to lose…

Posted a reply to Delete file on i1.wp.com, on the site WordPress.org Forums:
Hi @patrickiversoncreative I have removed this image from our cache. Please note that if you…

Posted a reply to Unable to connect to personalized Jetpack support, on the site WordPress.org Forums:
Hi @edwardr4 We have sent several emails to you since you contacted us here, but…

Posted a reply to I need help with an invoice, on the site WordPress.org Forums:
This has been done. Please let us know if you need anything else.  

Posted a reply to I need help with an invoice, on the site WordPress.org Forums:
Hi @trexkwondo I've updated the email address on the account and set a password reset…

Posted a reply to Lost stats, on the site WordPress.org Forums:
Happy to help!

Posted a reply to Subscriber import errors, on the site WordPress.org Forums:
@kbporter Where are your subscribers coming from? Are they from an old site? Or are…

Posted a reply to Stuck Adding Subscribers close to a week now, on the site WordPress.org Forums:
Hi @chasekillough I've reset the subscriber import. You can try the import again. How many…

Posted a reply to Lost stats, on the site WordPress.org Forums:
Hi @funkygeeza Your stats should be correct now, can you confirm?