Bruce (a11n)
@bruceallen on WordPress.org and Slack
WordPress Origin Story
- Member Since: August 20th, 2007
- Location: New Hampshire
- GitHub: brucea8c
- Employer: Automattic
Contribution History
Bruce (a11n)’s badges:- Core Contributor
- Plugin Developer
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Posted a reply to Jetpack site is inaccessible, on the site WordPress.org Forums:
Hi @devanshgupta At this point, I’d like to run some more tests with you on… -
Posted a reply to Jetpack site is inaccessible, on the site WordPress.org Forums:
Hi @devanshgupta Are you the owner of the site? This site is a WordPress.com hosted… -
Posted a reply to Disappointed but not surprised, on the site WordPress.org Forums:
Hi @finvestory I’m assuming this is about the recent change to begin charging commercial sites… -
Posted a reply to Uninstall!, on the site WordPress.org Forums:
Hi @marceluss23 I’m assuming this is about the recent change to begin charging commercial sites… -
Posted a reply to Very aggressive marketing/upselling, on the site WordPress.org Forums:
Hi @probablynotphil I’m assuming this is about the recent change to begin charging commercial sites… -
Posted a reply to Disappointed, on the site WordPress.org Forums:
Hi @janakkafle I know that price changes are never easy. We have not made this… -
Posted a reply to One of the useless plugins., on the site WordPress.org Forums:
Hi @abhigeorge I’m assuming this is about the recent change to begin charging commercial sites… -
Posted a reply to Uninstalled, on the site WordPress.org Forums:
I know that price changes are never easy. We have not made this decision lightly;… -
Posted a reply to Related posts not showing, on the site WordPress.org Forums:
Sounds good! -
Posted a reply to Facebook posts not showing featured image, on the site WordPress.org Forums:
Hi @shortbookandscribes, When you say the following: when I’ve shared a link to my blog… -
Posted a reply to Related posts not showing, on the site WordPress.org Forums:
Hi @the-muffin-top I took a look for you and your Jetpack connection looks great now.… -
Posted a reply to Life saving backup experience!, on the site WordPress.org Forums:
Cheers! -
Posted a reply to Getting “An error occurred. Please try again.” error while connecting Jetpack, on the site WordPress.org Forums:
Hi @cagrics, One thing I noticed too, is that is someone tries to access the… -
Posted a reply to The editor has encountered an unexpected error., on the site WordPress.org Forums:
Hi there, It's great to hear that updating to WordPress 6.5 has resolved the issue… -
Posted a reply to Jetpack causes websites to time out., on the site WordPress.org Forums:
Hi there, Regarding the accessibility from certain countries like Turkey, this might be due to… -
Posted a reply to Not connect to social media account, on the site WordPress.org Forums:
Hi, Right now if I go to the xmlrpc.php file I get redirected to https://127.0.0.1/?for=jetpack… -
Posted a reply to i am getting error like jetpack connection issues, on the site WordPress.org Forums:
Hi @mishraritesh Would you be able to try the following for me? From the wp-admin dashboard… -
Posted a reply to Jetpack Mobile App unable to remote post, on the site WordPress.org Forums:
Hi @mzukakibao Could you please start your own thread, as per the Forum Welcome guidelines… -
Posted a reply to Removal of image on i0.wp.com, on the site WordPress.org Forums:
Hi @viktoriia1 I have removed these images from our cache. Please note that if you… -
Posted a reply to Hi, I tried to move Jetpack to my new URL. But it failed., on the site WordPress.org Forums:
Hi @himintbaby, Thanks for contacting us about this. I took a look for you and… -
Posted a reply to Not connect to social media account, on the site WordPress.org Forums:
Hi @dilipsarma19 I took a look, and while your site is publicly accessible, we cannot… -
Posted a reply to Error Message “Jetpack.json API Does Not Exist”, on the site WordPress.org Forums:
Hi @hannahleepontiac Since you have a paid WordPress.com site, could you contact us via this… -
Posted a reply to WordPress.com toolbar settings not visible, on the site WordPress.org Forums:
Hi @coriolis_too Could you please post your site URL here so that we can have… -
Posted a reply to This site can’t be reached, on the site WordPress.org Forums:
Hi @livefreepeptides Your site is a paid WordPress.com site, so you're entitled to live support.… -
Posted a reply to Links are not crawlable, on the site WordPress.org Forums:
Hi @dancaragea Could you try deactivating the Likes feature temporarily to see if this resolves… -
Posted a reply to I want to remove jetpack ! But keep getting errors, on the site WordPress.org Forums:
Hi @sdevroey Can you try these steps to clear the Jetpack options from your database?… -
Posted a reply to Jetpack thinks i am on localhost, on the site WordPress.org Forums:
Hi there, It seems Jetpack has misidentified your live website as a local development environment.… -
Posted a reply to Jetpack causing “editor has encountered an unexpected error”, on the site WordPress.org Forums:
Hi @reeyleow I ran some further tests on your site, and it seems that although… -
Posted a reply to Removal of one image, on the site WordPress.org Forums:
I have removed this image from our cache. Please note that if you try to… -
Posted a reply to Mega Performance – mobile and desktop, on the site WordPress.org Forums:
Cheers! -
Posted a reply to Jetpack subscribe function no longer working, on the site WordPress.org Forums:
Hi @livewanderplay At this point, we’d like to run some more tests with you on… -
Posted a reply to Links are not crawlable, on the site WordPress.org Forums:
Hi there, As indicated, the "Links are not crawlable" warning usually suggests that some links… -
Posted a reply to Jetpack looks to be connected, but Jetpack connection is broken, on the site WordPress.org Forums:
Hi @stirltech Can you check the Jetpack connection again? I looked and it was not… -
Posted a reply to The registration secrets sent by your site do not match the ones the Jetpack, on the site WordPress.org Forums:
Hi @macronkulwinder Thanks for your patience, I took a look and your Jetpack connection looks… -
Posted a reply to Getting conflicting indicators whether my self-hosted WordPress blog., on the site WordPress.org Forums:
Hi there, From the details provided, it seems that there is an error related to… -
Posted a reply to Nice plugin for backup and security, on the site WordPress.org Forums:
Cheers! -
Posted a reply to Reset Jetpack Stats, on the site WordPress.org Forums:
Hi @justin2311, I've made the change on our end, can you go ahead and reconnect… -
Posted a reply to Unable to insert blog, on the site WordPress.org Forums:
Hi @arrenmarketing I've made a change on our end, could you please try to reconnect… -
Posted a reply to Goodbye Jetpack, on the site WordPress.org Forums:
Hi @spitfiresearch and @progtesting I'm sorry we've let you down. The people who support these… -
Posted a reply to Jetpack Post & email vs Post only, on the site WordPress.org Forums:
Hi @thirdeve I tested this out, and the Post Only option will NOT send a… -
Posted a reply to Preload doesn’t cache homepage, on the site WordPress.org Forums:
Hi there, It sounds like you're encountering some issues with WP Super Cache's Preload function,… -
Posted a reply to jetpack image cdn problem, on the site WordPress.org Forums:
Hi there, Thank you for reaching out regarding the delay you are experiencing with image… -
Posted a reply to 5 Star Worthy, on the site WordPress.org Forums:
Cheers! -
Posted a reply to Editing the subscriber pop‑up, on the site WordPress.org Forums:
Hi there, The issue you're experiencing with not being able to see the "Preview and… -
Posted a reply to excelente funcionamiento, on the site WordPress.org Forums:
Cheers! -
Posted a reply to Failed to generate Critical CSS, on the site WordPress.org Forums:
Hi there, Thank you for reaching out about the issue with generating Critical CSS for… -
Posted a reply to Publicize stopped sharing to LinkedIn, on the site WordPress.org Forums:
Hi there, Thank you for reaching out with the issue concerning Publicize and LinkedIn. If… -
Posted a reply to Help merging stats, on the site WordPress.org Forums:
Hi @matsarg I've merged those stats for you. Can you take a look and see… -
Posted a reply to Disable Image Sitemap, on the site WordPress.org Forums:
Hi @w-sky Thanks for the follow up, and we've updated that page! -
Posted a reply to Comment box error, on the site WordPress.org Forums:
Hi, Troubleshooting mode of the Health Checl plugin allows you to have a clean WordPress…
Support Rep
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Jetpack - WP Security, Backup, Speed, & Growth
Active Installs: 4+ million
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Jetpack Boost - Website Speed, Performance and Critical CSS
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Jetpack CRM - Clients, Leads, Invoices, Billing, Email Marketing, & Automation
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Jetpack Protect
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Jetpack Search
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Jetpack Social
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Jetpack VaultPress
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Jetpack VaultPress Backup
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Jetpack VideoPress
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Sensei LMS - Online Courses, Quizzes, & Learning
Active Installs: 10,000+
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WP Job Manager
Active Installs: 100,000+
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WP Super Cache
Active Installs: 1+ million