Profiles

Bio

brandID is a product studio building lightweight, beautifully designed tools for online businesses. We make Chatgram (https://chatgram.brandid.app), a live chat plugin that delivers visitor messages straight to your Telegram — so support happens where your team already lives, not in yet another dashboard.

Interests

live chat, customer support, telegram bots, shopify, woocommerce, product design, performance, accessibility, plugin development

WordPress Origin Story

We needed a way to handle customer support for our own products without another helpdesk seat, another dashboard tab, or another monthly bill. Telegram was where our team already worked, so we built Chatgram — and once it was working for us, it felt obvious to ship it as a WordPress plugin so other small businesses could skip the helpdesk too.

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Recent impact

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Developer

1 plugin