WordPress.org

Posted a reply to PCI Compliance for Basic Donation Function, on the site WordPress.org Forums:
Hi @livingmiracles, Great question! First, I'm not a lawyer or a PCI compliance officer, (and…

1 week ago

Posted a reply to I have blocked to login my account, on the site WordPress.org Forums:
Please contact us via our contact form at https://givewp.com/contact-us and pass along your IP address.…

2 weeks ago

Posted a reply to Stripe account banned, on the site WordPress.org Forums:
We have thousands of users using Stripe, so whatever it is that caused Stripe to…

2 weeks ago

Posted a reply to Fatal Error with latest update, on the site WordPress.org Forums:
Hi @cam5atl I'm happy to look into this. That error message is a WordPress system…

2 weeks ago

Posted a reply to Cancelling Account, on the site WordPress.org Forums:
hi @wilddynasty Do you mean you purchased the premium add-ons for Better Click to Tweet,…

3 weeks ago

Posted a reply to Recurring Donations when switching payment gateways, on the site WordPress.org Forums:
Hi @lricketts99 We're not allowed (by forum rules) to answer questions related to premium add-ons…

4 weeks ago

Posted a reply to Impressively Bad, on the site WordPress.org Forums:
I did want to clarify one aspect of my novel reply above for the sake…

4 weeks ago

Posted a reply to Impressively Bad, on the site WordPress.org Forums:
Hi @keniry I appreciate the time you took to type out this review. I'll respond…

1 month ago

Posted a reply to Cannot enter Google Analytics number, on the site WordPress.org Forums:
Hi @mnichols We're not allowed (by forum rules!) to address support issues arising from premium…

1 month ago

Posted a reply to Database Update Error – tried everything, on the site WordPress.org Forums:
Hi @kerizteeun! That error means that something has corrupted the data on that specific donation…

1 month ago

Posted a reply to GiveWP, on the site WordPress.org Forums:
Hi there. I just attempted a donation with PayPal and was correctly taken away to…

1 month ago

Posted a reply to Class Faker\\Generator does not exist, on the site WordPress.org Forums:
Hi @gelform! Hope you're well. Been a while since we met at a WCUS 2017…

2 months ago

Posted a reply to Donation Failure: Ignored iFrame, already setup., on the site WordPress.org Forums:
Hi there, We are not allowed to provide support for premium add-ons (like the Authorize.Net…

2 months ago

Posted a reply to Great and Work fine, on the site WordPress.org Forums:
Hi @chetoba! Thanks for the kind words. What theme are you using? Can you send…

2 months ago

Posted a reply to Form shows up as thumbnail, on the site WordPress.org Forums:
Hi @douger963, What's going on here is that you are linking the donate page to…

2 months ago

Posted a reply to PayUmoney Gateway Addon not working with Latest Version, on the site WordPress.org Forums:
Hi there, If you're referring to GiveWP's official PayUMoney integration, that's a paid add-on and…

2 months ago

Posted a reply to Total not updating on donation page, on the site WordPress.org Forums:
Hi @zushiba, Glad you reached out here! Usually errors like that (especially in conjunction with…

2 months ago

Posted a reply to plug in does not work properly, on the site WordPress.org Forums:
Hi @potestasblu I made a quick screencast showing you what I see, here: http://somup.com/cYl3Ir2HMq The…

2 months ago

Posted a reply to Give form not working on public Buddypress page, on the site WordPress.org Forums:
Hi @dcwaxman The way GiveWP forms can be unrestricted (as far as logged-in users go)…

2 months ago

Posted a reply to Accessing Priority Support, on the site WordPress.org Forums:
Hi @mndodger Our form is working for lots of others, so I am not 100%…

2 months ago

Posted a reply to Cannot delete donations, on the site WordPress.org Forums:
I just answered on the other thread. I'll close this one now and we can…

2 months ago

Posted a reply to Cannot delete donations, on the site WordPress.org Forums:
Hi @matt6303 When you attempt to run the update, go and check the error logs…

2 months ago

Posted a reply to Be Advised: WORST customer support I have EVER seen from a plugin developer., on the site WordPress.org Forums:
Hey Preston, I can't dispute any of the facts here. I and my team dropped…

3 months ago

Posted a reply to Give – CCAvenue Gateway not working, on the site WordPress.org Forums:
Hi @hranade, We got your ticket via priority support, and are replying there. We're not…

3 months ago

Posted a reply to Cannot delete donations, on the site WordPress.org Forums:
Hey @matt6303 Thanks for starting a new thread, and for the great context here. You've…

3 months ago

Posted a reply to help, on the site WordPress.org Forums:
Hi @imane66 Your success with online donations is our number one priority. ​Our customer success…

3 months ago

Posted a reply to Overpriced, on the site WordPress.org Forums:
Hey @samniosaki, You're right, if you are looking for basic donations, our free plugin is…

3 months ago

Posted a reply to Half baked, on the site WordPress.org Forums:
Hey @ottaviano We're more than happy to help get the plugin and add-ons translated. Translation…

3 months ago

Posted a reply to My crowdfunding process ends with error, on the site WordPress.org Forums:
Hi @toibry We are aware of some issues with connecting to the new PayPal Donations…

3 months ago

Posted a reply to Give Plugin will not activate, on the site WordPress.org Forums:
Hi there! This is a known issue edge case issue related to using GiveWP on…

3 months ago

Posted a reply to Database Updater Issue, on the site WordPress.org Forums:
If the database update is stalling out, that usually indicates a problem with caching. As…

3 months ago

Posted a reply to Unable to Install, on the site WordPress.org Forums:
Hi @lcameron You've uncovered an edge case issue related to using GiveWP on a version…

3 months ago

Posted a reply to PayPal NOT working “Sorry Error”, on the site WordPress.org Forums:
Hi folks, that second url should be wp-admin/?give-clear-update=add-past-donation-data-to-revenue-table Which will then populate a dialog to…

3 months ago

Posted a reply to There has been a critical error on your website., on the site WordPress.org Forums:
Hi @brianmurphy and @sounds We isolated the issue here. Updating WordPress to version 5.5 resolves…

4 months ago

Posted a reply to Fatal error: Uncaught Error: Too few arguments to function, on the site WordPress.org Forums:
Hey @paulhengold We isolated the issue here. Updating WordPress to version 5.5 resolves the issue.…

4 months ago

Posted a reply to PayPal NOT working “Sorry Error”, on the site WordPress.org Forums:
Hi there, The error you are getting is related to a database routine not working…

4 months ago

Posted a reply to There has been a critical error on your website., on the site WordPress.org Forums:
Hi @brianmurphy and @sounds We've gotten several reports of this error now, and are looking…

4 months ago

Posted a reply to Fatal error: Uncaught Error: Too few arguments to function, on the site WordPress.org Forums:
Hey @paulhengold We've gotten several reports of this error now, and are looking for a…

4 months ago

Posted a reply to Stripe Error, on the site WordPress.org Forums:
Hi @marketfresh this is related to an issue we just discovered yesterday related to the…

4 months ago

Posted a reply to Fatal error: Uncaught Error: Too few arguments to function, on the site WordPress.org Forums:
Hi @paulhengold Can you give me a bit more context for where you are seeing…

4 months ago

Posted a reply to GiveWP plugin slows down / hangs admin post edit page, on the site WordPress.org Forums:
Hi @oliamwright and @kw11 Aside from the "many donations" theory (which, by the way, we…

4 months ago

Posted a reply to Donation forms Presentation, on the site WordPress.org Forums:
Happy to help, here! ​This is a result of your site's CSS (styling) being a…

4 months ago

Posted a reply to Can’t connect Stripe Account, on the site WordPress.org Forums:
Hi @marketfresh That sounds like some sort of caching issue on the site. To clarify,…

4 months ago

Posted a reply to Stripe.js is doubled, on the site WordPress.org Forums:
Hi there, This is a known issue that our development team is working hard to…

4 months ago

Posted a reply to Problems updated Database in last version, on the site WordPress.org Forums:
Hi @mcaso, Glad you reached out, here. First, a note that this particular error normally…

4 months ago

Posted a reply to Page breaks when enabling “Display Content” feature, on the site WordPress.org Forums:
Hi @monroedusty What do you mean by "it breaks?" What specific errors are you seeing…

4 months ago

Posted a reply to Cannot read property ‘value’ of null, on the site WordPress.org Forums:
Hey Corey! This is a known issue that will be resolved in version 2.9.3 which…

4 months ago

Posted a reply to PayPal NOT working “Sorry Error”, on the site WordPress.org Forums:
Hi there, We are assisting with this via email. Rick last replied less than 2…

4 months ago