WordPress.org

Posted a reply to GiveWP Database Updates stuck at Update 1 of 1, on the site WordPress.org Forums:
Hi @metamezzo We've seen this happen with another user just today, and for them it…

1 week ago

Posted a reply to Donor Dashboard, on the site WordPress.org Forums:
Hi @shemakeswebsites! Glad you reached out, here. We've had a few issues where folks are…

1 week ago

Posted a reply to My Website Themes stopped working, on the site WordPress.org Forums:
Hi @celebrianne, We're glad you took the time to explain things here so we can…

3 weeks ago

Posted a reply to Checkout stopped working., on the site WordPress.org Forums:
@andrew1977 I've isolated the problem down to a problem with the shipping calculator. And the…

3 weeks ago

Posted a reply to Fatal error after donation submission, on the site WordPress.org Forums:
Hi there, We've seen similar errors from folks when a GiveWP revenue table is not…

3 weeks ago

Posted a reply to Fatal Error with latest update, on the site WordPress.org Forums:
Hi @joceph Please don't tag onto existing forum threads, since we don't want to ping…

4 weeks ago

Posted a reply to Checkout stopped working., on the site WordPress.org Forums:
Now I've gotten fully into this, and would love more help. the docs at https://docs.wpecommerce.org/wiki/documentation/shipping/ups…

4 weeks ago

Posted a reply to Database Update, on the site WordPress.org Forums:
Hi there, We'll need a bit more context to be able to truly help, but…

4 weeks ago

Posted a reply to Checkout stopped working., on the site WordPress.org Forums:
Following up here: I believe it's something to do with the shipping calculator API messing…

4 weeks ago

Posted a reply to text-to-give ?, on the site WordPress.org Forums:
Hi @virap! We've found that SMS-to-donate functionality is something that some admins want that in…

1 month ago

Posted a reply to Critical Error, on the site WordPress.org Forums:
Hi there, Glad to hear you got things resolved! A few things: if the donation…

1 month ago

Posted a reply to NOT HONORING MONEY BACK GUARANTEE, on the site WordPress.org Forums:
Hi there, I found all of the messages you sent us, and am personally replying…

1 month ago

Posted a reply to NOT HONORING MONEY BACK GUARANTEE, on the site WordPress.org Forums:
Hi @dehaven We have just noticed what appears to be a disconnect between our help…

1 month ago

Posted a reply to Fatal Error with latest update, on the site WordPress.org Forums:
Hey @harrisondg and @oliamwright and @cam5atl I've just released a new version of the plugin…

1 month ago

Posted a reply to You’re redirecting the install to a standalone webpage, what were you thinking?, on the site WordPress.org Forums:
Not sure at all what you mean. When you activate, it opens an install wizard…

1 month ago

Posted a reply to Problem running the migrations when update to 2.10.0, on the site WordPress.org Forums:
Hi @strokeinfo, Glad you reached out here! We're seeing a handful of folks having trouble…

1 month ago

Posted a reply to Fatal error when editing pages, on the site WordPress.org Forums:
Hi @mhennessie It sounds like you are experiencing the same thing as a different forum…

1 month ago

Posted a reply to Fresh new install of OceanWP, GiveWP fails database update, on the site WordPress.org Forums:
@kfegan Can you send a screenshot and/or copy paste a few of the errors you…

1 month ago

Posted a reply to Fresh new install of OceanWP, GiveWP fails database update, on the site WordPress.org Forums:
Hi @kfegan I just attempted to replicate that and I'm not seeing a fresh install…

1 month ago

Posted a reply to Can’t create new pages, on the site WordPress.org Forums:
Hi there, What's going on here is a combination of two different issues that are…

1 month ago

Posted a reply to Active ACH, on the site WordPress.org Forums:
Hi @casimiroglobal We are not allowed (by forum rules) to provide support for paid Add-ons…

2 months ago

Posted a reply to Incompatibility with Social Charity Pro Theme, on the site WordPress.org Forums:
One more thing: that demo site for the theme is running 2.9.4 of GiveWP, and…

2 months ago

Posted a reply to Incompatibility with Social Charity Pro Theme, on the site WordPress.org Forums:
Hi @apalpador! We're happy to dig in, here, but the free version of that theme…

2 months ago

Posted a reply to Functional But Not Usable, on the site WordPress.org Forums:
Hi @joe63, I'd love to see what you are seeing, to be able to help…

2 months ago

Posted a reply to Fatal Error with latest update, on the site WordPress.org Forums:
@harrisondg @oliamwright @cam5atl I need access to the plugin that is conflicting here, because I…

2 months ago

Posted a reply to Fatal Error with latest update, on the site WordPress.org Forums:
...interesting. It appears that another plugin (in your case, a plugin named Premium Stock Market…

2 months ago

Posted a reply to Fatal Error with latest update, on the site WordPress.org Forums:
@harrisondg please paste the entire error message so that I can have a look. What…

2 months ago

Posted a reply to Payment completed but paypal standard didn’t receive payment from donation, on the site WordPress.org Forums:
Very happy to help! We'd love to get a public review about what you think…

2 months ago

Posted a reply to Payment completed but paypal standard didn’t receive payment from donation, on the site WordPress.org Forums:
Hi @deroyal! If the money didn't make it to PayPal, the donation did not happen.…

2 months ago

Posted a reply to Is this plugin slowing my site down?, on the site WordPress.org Forums:
Good call on connecting with the web host. That "connection refused" message is consistent with…

2 months ago

Posted a reply to Is this plugin slowing my site down?, on the site WordPress.org Forums:
Hi @vegasdood! We're not aware of any performance-related issues that would affect speed of the…

2 months ago

Posted a reply to PCI Compliance for Basic Donation Function, on the site WordPress.org Forums:
Hi @livingmiracles, Great question! First, I'm not a lawyer or a PCI compliance officer, (and…

2 months ago

Posted a reply to I have blocked to login my account, on the site WordPress.org Forums:
Please contact us via our contact form at https://givewp.com/contact-us and pass along your IP address.…

3 months ago

Posted a reply to Stripe account banned, on the site WordPress.org Forums:
We have thousands of users using Stripe, so whatever it is that caused Stripe to…

3 months ago

Posted a reply to Fatal Error with latest update, on the site WordPress.org Forums:
Hi @cam5atl I'm happy to look into this. That error message is a WordPress system…

3 months ago

Posted a reply to Cancelling Account, on the site WordPress.org Forums:
hi @wilddynasty Do you mean you purchased the premium add-ons for Better Click to Tweet,…

3 months ago

Posted a reply to Recurring Donations when switching payment gateways, on the site WordPress.org Forums:
Hi @lricketts99 We're not allowed (by forum rules) to answer questions related to premium add-ons…

3 months ago

Posted a reply to Impressively Bad, on the site WordPress.org Forums:
I did want to clarify one aspect of my novel reply above for the sake…

3 months ago

Posted a reply to Impressively Bad, on the site WordPress.org Forums:
Hi @keniry I appreciate the time you took to type out this review. I'll respond…

3 months ago

Posted a reply to Cannot enter Google Analytics number, on the site WordPress.org Forums:
Hi @mnichols We're not allowed (by forum rules!) to address support issues arising from premium…

3 months ago

Posted a reply to Database Update Error – tried everything, on the site WordPress.org Forums:
Hi @kerizteeun! That error means that something has corrupted the data on that specific donation…

3 months ago

Posted a reply to GiveWP, on the site WordPress.org Forums:
Hi there. I just attempted a donation with PayPal and was correctly taken away to…

3 months ago

Posted a reply to Class Faker\\Generator does not exist, on the site WordPress.org Forums:
Hi @gelform! Hope you're well. Been a while since we met at a WCUS 2017…

4 months ago

Posted a reply to Donation Failure: Ignored iFrame, already setup., on the site WordPress.org Forums:
Hi there, We are not allowed to provide support for premium add-ons (like the Authorize.Net…

4 months ago

Posted a reply to Great and Work fine, on the site WordPress.org Forums:
Hi @chetoba! Thanks for the kind words. What theme are you using? Can you send…

4 months ago

Posted a reply to Form shows up as thumbnail, on the site WordPress.org Forums:
Hi @douger963, What's going on here is that you are linking the donate page to…

4 months ago