WordPress.org

Posted a reply to Overpriced, on the site WordPress.org Forums:
Hey @samniosaki, You're right, if you are looking for basic donations, our free plugin is…

1 week ago

Posted a reply to Half baked, on the site WordPress.org Forums:
Hey @ottaviano We're more than happy to help get the plugin and add-ons translated. Translation…

1 week ago

Posted a reply to My crowdfunding process ends with error, on the site WordPress.org Forums:
Hi @toibry We are aware of some issues with connecting to the new PayPal Donations…

1 week ago

Posted a reply to Give Plugin will not activate, on the site WordPress.org Forums:
Hi there! This is a known issue edge case issue related to using GiveWP on…

1 week ago

Posted a reply to Database Updater Issue, on the site WordPress.org Forums:
If the database update is stalling out, that usually indicates a problem with caching. As…

1 week ago

Posted a reply to Unable to Install, on the site WordPress.org Forums:
Hi @lcameron You've uncovered an edge case issue related to using GiveWP on a version…

1 week ago

Posted a reply to PayPal NOT working “Sorry Error”, on the site WordPress.org Forums:
Hi folks, that second url should be wp-admin/?give-clear-update=add-past-donation-data-to-revenue-table Which will then populate a dialog to…

1 week ago

Posted a reply to There has been a critical error on your website., on the site WordPress.org Forums:
Hi @brianmurphy and @sounds We isolated the issue here. Updating WordPress to version 5.5 resolves…

2 weeks ago

Posted a reply to Fatal error: Uncaught Error: Too few arguments to function, on the site WordPress.org Forums:
Hey @paulhengold We isolated the issue here. Updating WordPress to version 5.5 resolves the issue.…

2 weeks ago

Posted a reply to PayPal NOT working “Sorry Error”, on the site WordPress.org Forums:
Hi there, The error you are getting is related to a database routine not working…

2 weeks ago

Posted a reply to There has been a critical error on your website., on the site WordPress.org Forums:
Hi @brianmurphy and @sounds We've gotten several reports of this error now, and are looking…

2 weeks ago

Posted a reply to Fatal error: Uncaught Error: Too few arguments to function, on the site WordPress.org Forums:
Hey @paulhengold We've gotten several reports of this error now, and are looking for a…

2 weeks ago

Posted a reply to Stripe Error, on the site WordPress.org Forums:
Hi @marketfresh this is related to an issue we just discovered yesterday related to the…

2 weeks ago

Posted a reply to Fatal error: Uncaught Error: Too few arguments to function, on the site WordPress.org Forums:
Hi @paulhengold Can you give me a bit more context for where you are seeing…

2 weeks ago

Posted a reply to GiveWP plugin slows down / hangs admin post edit page, on the site WordPress.org Forums:
Hi @oliamwright and @kw11 Aside from the "many donations" theory (which, by the way, we…

2 weeks ago

Posted a reply to Donation forms Presentation, on the site WordPress.org Forums:
Happy to help, here! ​This is a result of your site's CSS (styling) being a…

2 weeks ago

Posted a reply to Can’t connect Stripe Account, on the site WordPress.org Forums:
Hi @marketfresh That sounds like some sort of caching issue on the site. To clarify,…

2 weeks ago

Posted a reply to Stripe.js is doubled, on the site WordPress.org Forums:
Hi there, This is a known issue that our development team is working hard to…

2 weeks ago

Posted a reply to Problems updated Database in last version, on the site WordPress.org Forums:
Hi @mcaso, Glad you reached out, here. First, a note that this particular error normally…

2 weeks ago

Posted a reply to Page breaks when enabling “Display Content” feature, on the site WordPress.org Forums:
Hi @monroedusty What do you mean by "it breaks?" What specific errors are you seeing…

2 weeks ago

Posted a reply to Cannot read property ‘value’ of null, on the site WordPress.org Forums:
Hey Corey! This is a known issue that will be resolved in version 2.9.3 which…

2 weeks ago

Posted a reply to PayPal NOT working “Sorry Error”, on the site WordPress.org Forums:
Hi there, We are assisting with this via email. Rick last replied less than 2…

2 weeks ago

Posted a reply to Does not send Credit card Info to STRIPE, STIPE is working Fine-Verified., on the site WordPress.org Forums:
Hi @mycharity4kids, Happy to help, here. The easiest way to get to the bottom of…

2 weeks ago

Posted a reply to There has been a critical error on your website., on the site WordPress.org Forums:
Hi there, That message is not quite enough to go on to help resolve this.…

2 weeks ago

Posted a reply to Fatal error on return from PayPal and blank page on return from Stripe checkout, on the site WordPress.org Forums:
Hi there, This is a known issue in version 2.9.2, which we are tracking here:…

2 weeks ago

Posted a reply to PayPal Donations Don’t Work, on the site WordPress.org Forums:
Hi @sbclions Your issue sounds like a separate one from @ideahost, and is related to…

2 weeks ago

Posted a reply to Give Donor registrations, on the site WordPress.org Forums:
Hi @joliemarie It's hard to know exactly what is going on here without some more…

3 weeks ago

Posted a reply to Can’t use PayPal Donations Gateway in legacy or multi-step, on the site WordPress.org Forums:
Hey @kw11 Glad you reached out, here! This is the first report of this particular…

3 weeks ago

Posted a reply to Paypal Donations, on the site WordPress.org Forums:
I definitely am interested! Thanks for following up! What version of the NextGen Gallery plugin…

3 weeks ago

Posted a reply to Paypal Donations, on the site WordPress.org Forums:
Hi @wendiwest, I'm glad you reached out, here. We definitely want to get to the…

3 weeks ago

Posted a reply to paid styles plugin, on the site WordPress.org Forums:
Thanks for the email. I've refunded the payment, cancelled the subscription, and let you know…

4 weeks ago

Posted a reply to paid styles plugin, on the site WordPress.org Forums:
... actually, I'm not 100% confident which transaction I should be refunding. Please respond to…

4 weeks ago

Posted a reply to paid styles plugin, on the site WordPress.org Forums:
Hey there, if you reply to the email that you received after purchasing, I am…

4 weeks ago

Posted a reply to PayPal gateway, on the site WordPress.org Forums:
Hi @ieremias It's tough to know how to advise you here, since PayPal logins are…

1 month ago

Posted a reply to Give Database Update stuck at 0%, on the site WordPress.org Forums:
Hi @bryanhiggs Glad you reached out here. Usually glitches with the database update routines are…

1 month ago

Posted a reply to Question About Recurring Donations Add-On Sync With Payment Gateway, on the site WordPress.org Forums:
Hi there, We're not allowed (by forum rules) to support paid add-ons here. The answer…

1 month ago

Posted a reply to Version 2.9.0 crashes the entire WordPress 4.9.15 installation, on the site WordPress.org Forums:
Hi @nephalem Thanks for reaching out here. You're correct that 2.9.0 is not currently compatible…

1 month ago

Posted a reply to CSRF problems with Stackpath firewall protection, on the site WordPress.org Forums:
Happy to help, here. This is one of those situations where it's fairly easy to…

2 months ago

Posted a reply to Disabled Step One Still showing, on the site WordPress.org Forums:
Hi @rossdav, Very glad you reached out, here! Are you referring to this snippet? We're…

2 months ago

Posted a reply to Issue in Integrating wordpress website, on the site WordPress.org Forums:
Thanks for that clarification. So are you trying to connect the same account to two…

2 months ago

Posted a reply to Issue in Integrating wordpress website, on the site WordPress.org Forums:
Hi @hamzam70 I'm going to need a bit more context on what's going on here…

2 months ago

Posted a reply to Payment Renewal, on the site WordPress.org Forums:
Hi Eric, We're not really allowed (by forum rules) to answer pre-sales questions about the…

3 months ago

Posted a reply to Fatal Error, on the site WordPress.org Forums:
Hi @dave9621 Thanks for reaching out here! We also got your priority support ticket, and…

3 months ago

Posted a reply to Paypal refusing to set as Default Payment., on the site WordPress.org Forums:
Hi @mikeokolie, It sounds like this may be an issue with the Paystack add-on that…

3 months ago

Posted a reply to New form won’t display, on the site WordPress.org Forums:
@pablomielgo We're happy to look into your issue, and see if it's the same issue…

3 months ago

Posted a reply to Incompatible with images loaded in an iframe (like GiveWP form images, on the site WordPress.org Forums:
Hi @bvytis The site in question in my screencast was a local install on my…

3 months ago

Posted a reply to Payment method selection clears the form!, on the site WordPress.org Forums:
Hi @taadike I agree that the form ought not to clear when filling it out…

3 months ago

Posted a reply to PayPal “temporary glitch”, on the site WordPress.org Forums:
Hi @danielhf Once the donor is taken away to PayPal, whatever happens on their site…

3 months ago