WordPress.org

Posted a reply to GiveWP Add-on pricing, on the site WordPress.org Forums:
Hi @targetmedia we're not allowed to discuss or support premium products here (by forum rules),…

4 weeks ago

Posted a reply to Confirmation page not loading, on the site WordPress.org Forums:
Hey @rebeccadigitalsea In most cases when the payment goes through, but the site doesn't reflect…

4 weeks ago

Posted a reply to Customizing donation receipt Email causes critical error, on the site WordPress.org Forums:
Hey Jan! Glad you reached out, here. I'd love to be able to replicate that…

1 month ago

Posted a reply to Database Won’t Update, on the site WordPress.org Forums:
Hey @icehound! I am glad you reached out here, we can definitely help. Whenever the…

1 month ago

Posted a reply to [GiveWP - Donation Plugin and Fundraising Platform] Delete teams option?, on the site WordPress.org Forums:
Hi @kingsleymuir We are not allowed (by forum rules) to provide support for premium add-ons…

1 month ago

Posted a reply to [NSFW] Incompleted payments, on the site WordPress.org Forums:
Hi there! Please reach out to us at https://givewp.com/contact-us and select the option that you…

1 month ago

Posted a reply to PayPal connection issue, on the site WordPress.org Forums:
There's a wide variety of reasons why you might struggle to get PayPal Donations connected…

2 months ago

Posted a reply to Billing, on the site WordPress.org Forums:
Hi @hafidzzack3 We are not allowed by forum rules to discuss paid features of our…

2 months ago

Posted a reply to All pages wiped after plugin install, on the site WordPress.org Forums:
Hey @justinsmith19 Happy to give some pointers here. Have you tried deactivating GiveWP to see…

2 months ago

Posted a reply to Stopping spam & fraudulent donations, on the site WordPress.org Forums:
Hi @bmarshall511 Great news! Thanks for reaching out. I updated that doc, adding a link…

2 months ago

Posted a reply to Compatibility request from GTranslate, on the site WordPress.org Forums:
Hi @sergeygt! I'm very glad you reached out. Due to forum rules, we're not allowed…

2 months ago

Posted a reply to PEER-TO-PEER FUNDRAISING issues, on the site WordPress.org Forums:
Yes, @abovebits as @fierevere said, this is the type of thing you have to reach…

2 months ago

Posted a reply to Salesforce Plugin, on the site WordPress.org Forums:
Hi @angryoaf We're not allowed by forum rules to support or answer questions about premium…

2 months ago

Posted a reply to Connect a PayPal account to start accepting payments on Liquid Web LLC, on the site WordPress.org Forums:
Hi @muzammilijaz ! Liquid Web is the parent company of GiveWP. That dialog is to…

3 months ago

Posted a reply to Bug Report: SVG’s have identical ID’s., on the site WordPress.org Forums:
Hey @davidbawiec, Following up here to let you know that this issue is resolved in…

3 months ago

Posted a reply to Recurring donation report, on the site WordPress.org Forums:
Our reports functionality, especially when it comes to recurring or other add-on related functionality, definitely…

3 months ago

Posted a reply to Cannot activate license, on the site WordPress.org Forums:
Hi there @isgjojo ! We are not allowed (by forum rules) to offer support for…

3 months ago

Posted a reply to Better Click To Tweet Issue, on the site WordPress.org Forums:
Happy to help! Have a great weekend!

4 months ago

Posted a reply to Better Click To Tweet Issue, on the site WordPress.org Forums:
Hey @sally-oreilly I am still seeing the birdie on the classic editor on my test…

4 months ago

Posted a reply to Better Click To Tweet Issue, on the site WordPress.org Forums:
Hey @sally-oreilly I am seeing a birdie on that post: https://www.betterclicktotweet.com/wp-content/uploads/2021/10/Screen-Shot-2021-10-01-at-4.05.36-PM.png Can you clarify what…

4 months ago

Posted a reply to Better Click To Tweet Issue, on the site WordPress.org Forums:
Hey @sally-oreilly I was out of town on vacation last week, and am just now…

4 months ago

Posted a reply to PayPal takes the donation, but GiveWP says it failed, on the site WordPress.org Forums:
@yellowj Great news! Our team was able to isolate what's going on here. It's related…

4 months ago

Posted a reply to PayPal takes the donation, but GiveWP says it failed, on the site WordPress.org Forums:
Hey @yellowj Thanks for such a detailed write up here. We've had reports of this…

4 months ago

Posted a reply to Link between wpgive and mailchimp, on the site WordPress.org Forums:
Glad to hear the problem is resolved! In the future, note that we are not…

4 months ago

Posted a reply to Last update causing error ‘The editor has encountered an unexpected error’, on the site WordPress.org Forums:
Hi all, ​We just released 2.13.1 to resolve this issue. Let us know if updating…

5 months ago

Posted a reply to Last update causing error ‘The editor has encountered an unexpected error’, on the site WordPress.org Forums:
Hi folks! ​We just released 2.13.1 to resolve this issue. Let us know if updating…

5 months ago

Posted a reply to Theme customization is blocked., on the site WordPress.org Forums:
Hi @ildomandatore Just a note that version 2.13.1 has been released that resolves this. Let…

5 months ago

Posted a reply to Change reset password link in form, on the site WordPress.org Forums:
Hi @arminghasemazar Thank so much for reporting this. I was able to replicate that behavior…

5 months ago

Posted a reply to It does not connect WP Give with PayPal Donations., on the site WordPress.org Forums:
Hi @suriel27 There's a wide variety of reasons why you might struggle to get PayPal…

5 months ago

Posted a reply to Update, on the site WordPress.org Forums:
Very glad to have helped you resolve your issue, @ashleyrichmond! I also made a note…

5 months ago

Posted a reply to Horrible Experience, on the site WordPress.org Forums:
Hey @ashleyrichmond I found your priority support ticket and I'm following up there. Your experience…

5 months ago

Posted a reply to How do I set up webhook in Stripe?, on the site WordPress.org Forums:
Hey @nscouncil! Welcome to GiveWP! I'm happy to clarify here. Before clicking on the link…

5 months ago

Posted a reply to startup wizard, on the site WordPress.org Forums:
Hi @lmp3940wp Welcome to the GiveWP family! I'm happy to help out here. First, a…

6 months ago

Posted a reply to Can’t be trusted – No Support, on the site WordPress.org Forums:
Hey @richcb7 I made a quick screencast showing you what should have happened when you…

6 months ago

Posted a reply to Can’t be trusted – No Support, on the site WordPress.org Forums:
Hey @richcb7 I am more than happy to help, here. You mention in the review…

6 months ago

Posted a reply to My Give Core plugin is crashing my admin dashboard, on the site WordPress.org Forums:
My mistake, the fix is to comment out line 34 of that file. See the…

7 months ago

Posted a reply to Crashed Site, on the site WordPress.org Forums:
Hi folks, This is our team's highest priority today. I am marking this post as…

7 months ago

Posted a reply to Error after login I can’t see the dashboard, on the site WordPress.org Forums:
Thanks, all. The workaround to comment out the line should definitely work. I am going…

7 months ago

Posted a reply to My Give Core plugin is crashing my admin dashboard, on the site WordPress.org Forums:
Hi there, Our team is aware of the issue, and working to resolve things. You…

7 months ago

Posted a reply to Plugin broken after the updates, on the site WordPress.org Forums:
Hi @manjeet1 When you say 'the site was broken' what do you mean, exactly? Were…

7 months ago

Posted a reply to Showing plain URL instead of post name, on the site WordPress.org Forums:
Hi @thecornerofexcellence Happy to clarify, here! That plain permalink is displaying because you're using the…

7 months ago

Posted a reply to Payment Gateway not opening, on the site WordPress.org Forums:
@adminish I still see those premium add-ons active on the staging site you've linked to.…

7 months ago

Posted a reply to Plugin broken after the updates, on the site WordPress.org Forums:
Note also that if you are running PHP 8, there are some known issues (not…

7 months ago

Posted a reply to Plugin broken after the updates, on the site WordPress.org Forums:
Hi @manjeet1 Those are not errors, so much as PHP deprecation notices. None of the…

7 months ago

Posted a reply to PLEASE HELP! Paypal, on the site WordPress.org Forums:
Hi Folks! We're back in the office and dealing with this via priority support. I…

7 months ago

Posted a reply to Donor Dashboard edits, on the site WordPress.org Forums:
You're very welcome! Have a great weekend!

7 months ago

Posted a reply to Anonymous Giving Conflict, on the site WordPress.org Forums:
I see this one was resolved by the other thread here. For any folks looking…

7 months ago