Posted a reply to Use in BoldGrid, on the site WordPress.org Forums:
Hey @timlecroy ! Apologies for the slow turnaround, here. I don't have a boldgrid account,…

Posted a reply to Breaks Jetpack, on the site WordPress.org Forums:
Update here: The Jetpack team is handling at least part of this from their side.…

Posted a reply to Breaks Jetpack, on the site WordPress.org Forums:
Hey folks. Sincere apologies for the slow turnaround here. I am able to reproduce the…

Posted a reply to Plugin opens you up to fraud on Stripe, on the site WordPress.org Forums:
Hey @cadfile Just wanted to give you a heads up that the version of the…

Posted a reply to GIVE PLUGIN IS NOT WORKING PROPERLY, on the site WordPress.org Forums:
Hey @isolaj02 Following up here. We want to make sure you're all set. Let us…

Posted a reply to [NSFW] Fatal Errors after recent update, when accessing the “All forms” tab, on the site WordPress.org Forums:
Hi @hardiksaspaceo232 This is an issue that we've uncovered with certain hosts not supporting the…

Posted a reply to Version 2.24.0 Not Working, on the site WordPress.org Forums:
Hi @earthnewspaper! Very glad you reached out. This is a problem caused by your server…

Posted a reply to Site vulnerabilities found, on the site WordPress.org Forums:
Hi there! Yes, we released a patch yesterday for that vulnerability, and wrote more about…

Posted a reply to Breaks Jetpack, on the site WordPress.org Forums:
That is certainly not what we want! I am more than willing to hop in…

Posted a reply to GiveWP crashing the Site with PHP 8.2, on the site WordPress.org Forums:
Hi @johnteh ! WordPress itself is not fully compatible with PHP 8.2, currently. See this…

Posted a reply to VERY URGENT – PLUGIN DOESN(T WORK, on the site WordPress.org Forums:
One thing, you mention it working in some cases, and being logged in. Make sure…

Posted a reply to VERY URGENT – PLUGIN DOESN(T WORK, on the site WordPress.org Forums:
Hi there!We're very happy to help, but from the amount of information given, I'm not…

Posted a reply to Square not allowing CC Info Inputed, on the site WordPress.org Forums:
Hi @californiasteve9390 We're not allowed by forum rules to support premium add-ons here, and the…

Posted a reply to ddos attack with stripe with your plugin, on the site WordPress.org Forums:
Hi @obertscloud I'm happy to help in any way I can, but I am not…

Posted a reply to Error in “Export Revenue and Donation Stats”, on the site WordPress.org Forums:
Hi @zayedibn We set about fixing this problem only to find that it's no longer…

Posted a reply to ddos attack with stripe with your plugin, on the site WordPress.org Forums:
Hi @obertscloud That's certainly not what we want! I want to be as helpful as…

Posted a reply to Download CSV including Custom Form Fields Free Version, on the site WordPress.org Forums:
Hey @tonnyg1 Glad you found our documentation useful to create custom fields! When you create…

Posted a reply to Use a Coupon, on the site WordPress.org Forums:
Hi @toniup No, there's no concept for "donate slightly less" similar to a coupon in…

Posted a reply to wp_give_donationmeta’ is marked as crashed, on the site WordPress.org Forums:
Thanks for that @bailey123 There's nothing standing out to me from that system info as…

Posted a reply to wp_give_donationmeta’ is marked as crashed, on the site WordPress.org Forums:
Hi @bailey123! Glad you reached out, here. There are two separate things (potentially related, but…

Posted a reply to GiveWP – PayPal doesn’t work for everyone, on the site WordPress.org Forums:
Hey Johnny! As you know, I've been working with you all weekend to resolve any…

Posted a reply to Donations not working, on the site WordPress.org Forums:
Fantastic! Very glad to hear it. If you need anything else, definitely reach back out…

Posted a reply to Donations not working, on the site WordPress.org Forums:
Hi there! The problem on that form is that you're using the Terms and Conditions…

Posted a reply to Stripe Pending Payments, on the site WordPress.org Forums:
I also forgot to mention: There's no mechanism for "re-charging" a pending donation on GiveWP,…

Posted a reply to Stripe Pending Payments, on the site WordPress.org Forums:
Hi @srjwebsites! More than happy to get to the bottom of this with you. Here's…

Posted a reply to Not possible to customize text, on the site WordPress.org Forums:
Hey @srtajpg Sorry for the abysmally slow turnaround on this. If you still need help,…

Posted a reply to I not see “Purchase” and “Donate”, on the site WordPress.org Forums:
Hey @thommen Is your site still active? I am not seeing anything at that link…

Posted a reply to Plugin opens you up to fraud on Stripe, on the site WordPress.org Forums:
Hey @cadfile Sorry this support request slipped through the cracks! (I've made sure that forum…

Posted a reply to Super slow support even for paid customers, on the site WordPress.org Forums:
Hey @karimlo, I dug in and found your ticket here internally, and we're helping there.…

Posted a reply to Styling is a nightmare, on the site WordPress.org Forums:
Hey @aalandes! I actually appreciate you reaching out, and let me be the first to…

Posted a reply to Continue Reading Post 1 is injected into the Give Donation form, on the site WordPress.org Forums:
Hi @nmf101a Apologies for the slow turnaround here. I just tried to replicate a similar…

Posted a reply to Cant log out of paypal to use another paypal account., on the site WordPress.org Forums:
Hi folks! Here's a Screencast showing you how to fix it: Password: PayPal https://screencast-o-matic.com/watch/c3Q3qOVOGCs Let…

Posted a reply to Cant log out of paypal to use another paypal account., on the site WordPress.org Forums:
Hey folks! First, I want to apologize: I was under the incorrect impression that this…

Posted a reply to Very poorly designed Plugin, on the site WordPress.org Forums:
Hi @jvblondon I reviewed all of your tickets in our priority support system and just…

Posted a reply to Nightmare, on the site WordPress.org Forums:
Hey @lanceorndorff I've replied to your priority support ticket, and we'll be happy to issue…

Posted a reply to Recurring stripe payment not showing in GiveWP Dashboard, on the site WordPress.org Forums:
Hi @omarscf! We're not allowed by forum rules to provide support for premium add-ons (like…

Posted a reply to Square add on for GiveWP, on the site WordPress.org Forums:
Hey @bushido1 We're not technically allowed to answer pre-sales questions here. Definitely reach out to…

Posted a reply to Salesforce Sandbox, on the site WordPress.org Forums:
Hi @enclude We're not allowed by forum rules to provide support here for premium add-ons,…

Posted a reply to UncaughtException – Revenue.php, on the site WordPress.org Forums:
Hey @jononoy Well that's certainly not what we want. What's going on here is some…

Posted a reply to Free version is fine for the majority of donation site, on the site WordPress.org Forums:
Hey @infonetzlichtcom First, I reached out to the KadenceWP theme team to figure out why…

Posted a reply to Google Fonts are loaded without consent, on the site WordPress.org Forums:
Hi @infonetzlichtcom I really appreciate the opportunity to clarify here. I've made a screencast showing…

Posted a reply to Woocomerce or other payment system, on the site WordPress.org Forums:
Hi @emirastudio! Very glad you reached out here. WooCommerce and GiveWP are not compatible in…

Posted a reply to White Screen on PayPal Standard, on the site WordPress.org Forums:
Hey @cheezman I was unaware of the ability to donate to PayPal in ZAR. I…

Posted a reply to Stripe Direct Debit, Bank Sort/Acc. No., on the site WordPress.org Forums:
Hey @erichmond That is controlled completely from Stripe's end: GiveWP loads the Stripe fields directly…

Posted a reply to Give – Recurring Donations, on the site WordPress.org Forums:
Hi @marissamayerwadacom We're not allowed (by forum rules) to support premium add-ons here. Definitely reach…

Posted a reply to Donation Shortcode Not Working on The Homepage, on the site WordPress.org Forums:
Hi @dzimnikov! Glad you reached out, here. Usually when the form displays on one page…