Profiles

Posted a reply to Prolific Spammers, on the site WordPress.org Forums:
Hey @swmarlow First, I do appreciate the feedback here. I was *confident* that we didn't…

Posted a reply to Site Health Tools Critical Issue, on the site WordPress.org Forums:
Hey @lowthian ! Somehow this slipped through the cracks and I'm just now seeing it.…

Posted a reply to Great support, on the site WordPress.org Forums:
Thanks so much for taking the time to write this review! We really appreciate it!

Posted a reply to Solid mail is super, on the site WordPress.org Forums:
Very glad to hear this! Thanks so much for taking the time to post a…

Posted a reply to Inadivertly changes .htaccess configuration, on the site WordPress.org Forums:
Hey @martins56 ! First, thanks for testing out the plugin for clients! (buckle up for…

Posted a reply to Gone with the wind, on the site WordPress.org Forums:
Hey @senjoralfonso! A lot of things to respond to here, so pardon the novel of…

Posted a reply to Issue with Plugin: Passwords Containing % Sign, on the site WordPress.org Forums:
Hey folks!Apologies, we misread the first reply here and thought you were referring to a…

Posted a reply to SMTP Details not working, on the site WordPress.org Forums:
Hey @akashbelokar ! We just relaunched this plugin with an all new interface and some…

Posted a reply to 0/5 for SEO and this company marked my issue as resolved when it wasn’t., on the site WordPress.org Forums:
Hi @a4jpcom, Thank you for bringing this to our attention. You’re absolutely right; we should…

Posted a reply to Great plugin and exceptional support, on the site WordPress.org Forums:
Hi @drorli! We're thrilled you had this experience with both the product and our team.…

Posted a reply to Enhancing Plugin Functionality: Implementing Exclusion Feature for User-Specifie, on the site WordPress.org Forums:
Hi @neversaynever504 Happy to provide a bit of context for this! It’s an established best…

Posted a reply to Duplicate entry for key ‘ip__time’ in wp_itsec_dashboard_lockouts, on the site WordPress.org Forums:
Hey @galbaras ! Where are you seeing that error? Just in a log? or somewhere…

Posted a reply to Solid Security Basic9.3.2, on the site WordPress.org Forums:
Hi @htchr ! Please open a support request for this if you haven't already! We…

Posted a reply to Two Factor option doesn’t work, on the site WordPress.org Forums:
@stefangroenveld We have staff that show up at approximately 3AM Eastern US time on Monday…

Posted a reply to Two Factor option doesn’t work, on the site WordPress.org Forums:
Hi @stefangroenveld! I just scoured our support forum (both for the basic and pro versions…

Posted a reply to Solid Security Basic9.3.2, on the site WordPress.org Forums:
Hey @equanimityes apologies for my lack of clarity! I see that you're right. In order…

Posted a reply to Solid Security Basic9.3.2, on the site WordPress.org Forums:
Hi @yuyu009! Very glad you reached out! What you are seeing is a result of…

Posted a reply to horrendous plugin AVOID!, on the site WordPress.org Forums:
Hey @morphman! I checked, and I don't see a support ticket here or on our…

Posted a reply to Not great., on the site WordPress.org Forums:
Hey @mikejkelley! I see by the number of times that you edited this review, and…

Posted a reply to Duplicate entry for key ‘ip__time’ in wp_itsec_dashboard_lockouts, on the site WordPress.org Forums:
Hey @galbaras! Out of curiosity, where are you seeing the error here? Is it displayed…

Posted a reply to Better click to tweet not showing up, on the site WordPress.org Forums:
Hi there! If it's showing up for me (a new visitor to your site) but…

Posted a reply to Better click to tweet not showing up, on the site WordPress.org Forums:
Hi there! I am seeing the boxes show up. Here's an image of what I…

Posted a reply to polluted db / doesn’t work, on the site WordPress.org Forums:
Hey @catalaco! Definitely would love to help out here. Have you opened a support request…

Posted a reply to Stripe integration is incomplete, on the site WordPress.org Forums:
Hey Carlos! Our new Visual Form Builder uses the Stripe Payment Element which allows for…

Posted a reply to Missing Functions, on the site WordPress.org Forums:
Hi @inndesign! As I said, we're not allowed to support premium products here, by forum…

Posted a reply to Missing Functions, on the site WordPress.org Forums:
Hey @inndesign! Glad you reached out here, I can definitely help. To start, importing a…

Posted a reply to Affiliates > Groups Menu, on the site WordPress.org Forums:
For any who might stumble onto this and still have trouble getting that above code…

Posted a reply to Hide backend url, on the site WordPress.org Forums:
Sounds great. Do also know that another option is to disable the hide backend functionality…

Posted a reply to Hide backend url, on the site WordPress.org Forums:
Hey @wpsupacc! Glad you reached out here! I was able to replicate what you are…

Posted a reply to Step 5 of Setup is Blank Page, on the site WordPress.org Forums:
Hey @orangeambition Apologies for the slow turnaround here!I just tried for several different sites of…

Posted a reply to Uploading images no longer works, on the site WordPress.org Forums:
Hey @creation498! My second favorite type of issues are ones that resolve themselves. (my first…

Posted a reply to Error when scanning private websites with htpasswd, on the site WordPress.org Forums:
Hi @cminettemindoza In order for site scans to complete, the site needs to be accessible…

Posted a reply to last_sent[digest] is not of type integer., on the site WordPress.org Forums:
Hi @filona! Were you able to resolve this? We're more than happy to continue troubleshooting,…

Posted a reply to 2FA code box not appearing in front-end sign in form, on the site WordPress.org Forums:
Hi @rrvoigt! It sounds like you'll have to choose between using the 2-Factor Authentication feature…

Posted a reply to file scan exclusions failing 2024, on the site WordPress.org Forums:
Very glad to hear this is resolved. Thanks as always to @nlpro for the assist!

Posted a reply to Blank setting pages – permission issue?, on the site WordPress.org Forums:
Hey @j0321! What changes did you make to those settings just before this issue started…

Posted a reply to 2FA via email, on the site WordPress.org Forums:
Hey @Jakobuz Thanks so much for sticking with this and giving me steps to replicate…

Posted a reply to .htaccess becomes corrupt, on the site WordPress.org Forums:
Hi @verkkovaraani and @brad1st! We're definitely keen to fix anything we can from our side.…

Posted a reply to Negative donors, on the site WordPress.org Forums:
Hey @chosendaone! That's an interesting model for sure, but not something that GiveWP supports. You're…

Posted a reply to IP identification does not work correctly with Cloudflare, on the site WordPress.org Forums:
Hey @ayntk I don't have an account to reference, no. The support at Cloudflare ought…

Posted a reply to Tons of errors at Logs, on the site WordPress.org Forums:
@ibiza69 yeah that's odd for sure. That's Block editor markup that should not be showing…

Posted a reply to Is it possible to create an access password for each donation?, on the site WordPress.org Forums:
Hey @davepj! First, apologies for the slow turnaround here! There's functionality to require donors to…

Posted a reply to Javascript Message in PHP Error Log, on the site WordPress.org Forums:
Hey @photomaldives! First, apologies for the slow turnaround here! We took far too long to…

Posted a reply to Not Getting Notifications for Donations, on the site WordPress.org Forums:
Hey @wtnhistwebmaster! First, apologies for the abysmal turnaround on this reply. That's unacceptably long. You…

Posted a reply to hanging queries from wp_itsec_temp, on the site WordPress.org Forums:
Hey @djixas! ( I just typed up a long reply that apparently the forum goblins…

Posted a reply to Tons of errors at Logs, on the site WordPress.org Forums:
Very glad to hear it! Have a great day (and New Year!)We're working hard to…

Posted a reply to IP identification does not work correctly with Cloudflare, on the site WordPress.org Forums:
Hey @ayntk! I spoke with our lead developer and he says the fix here is…

Posted a reply to Query Monitor found an error and I fixed it – where can I report it?, on the site WordPress.org Forums:
Our team is working here to resolve any lingering deprecation notices, and you should see…

Posted a reply to Question about Patchstack integration, on the site WordPress.org Forums:
Hi @ate-up-with-motor We heard back from the development team on this, and nothing is transmitted…

Posted a reply to Unable to perform site scan, on the site WordPress.org Forums:
Hey @marcusdeman Following up here. Since we haven't heard back, we're assuming this issue is…