Posted a reply to Error when someone tries to donate, on the site WordPress.org Forums:
Hi there! That error is from Authorize.Net, and that's a premium add-on that (by forum…

Posted a reply to GiveWP + Woocommerce, on the site WordPress.org Forums:
Hi @aliengirlxyz While we do sell a premium add-on for adding a "DOnation Upsell" to…

Posted a reply to Venmo reporting, on the site WordPress.org Forums:
Hi @debedete All Venmo donations will still go through (and be processed in) the PayPal…

Posted a reply to Content larger than the screen, on the site WordPress.org Forums:
Hi @donnerdesailes When I load that page on mobile, everything looks as I would expect:…

Posted a reply to Error with give plugin: Warning: Illegal string offset ‘setting’ in…, on the site WordPress.org Forums:
Hi @seanthi I've attempted to replicate that in a test environment, and I am not…

Posted a reply to Can’t not open donation details, on the site WordPress.org Forums:
Interesting. I was able to replicate that on a test installation, and escalated it up…

Posted a reply to How to turn off spam mail., on the site WordPress.org Forums:
Hi {%customer.firstName,fallback=%}, What you are experiencing is most likely what we call "donor spam." This…

Posted a reply to Form continuously trying to load after donation succeed, on the site WordPress.org Forums:
Hi @8persap Thanks for that detailed rundown, for sure. Most often when the form just…

Posted a reply to Customizing the Donor Dashboard, on the site WordPress.org Forums:
Hi @enricotv The two different code snippets provided there work differently. One enqueues an entirely…

Posted a reply to PayPal to enable PPCP_CUSTOM, on the site WordPress.org Forums:
@mabdulla Thanks for the thorough message. This is the first I've heard of GiveWP's PayPal…

Posted a reply to Some error getting on dashboard, on the site WordPress.org Forums:
Hi @deepeshwdt88 We'll need a bit more context here, but I appreciate you sending the…

Posted a reply to Can’t not open donation details, on the site WordPress.org Forums:
Hi @nguyenrom! Glad you reached out. Can you walk me through exactly how I would…

Posted a reply to Donation form content not displaying, on the site WordPress.org Forums:
Hi @ssdcsjrn Glad you reached out, here. First things first when dealing with the Alone…

Posted a reply to Received donation while test mode was enabled. How to fix?, on the site WordPress.org Forums:
Hi there! Which payment gateway are you using? I am assuming PayPal standard, because any…

Posted a reply to Paypal Not Working, on the site WordPress.org Forums:
Hey @aaronbligh! We've gotten a handful of reports of a similar issue but have had…

Posted a reply to Authorize.net with GiveWP, on the site WordPress.org Forums:
Hi @omarjan123 please direct any questions regarding Authorize.net to us at this form: https://givewp.com/contact-us We…

Posted a reply to Authorize.net with GiveWP, on the site WordPress.org Forums:
Hi @omarjan123 Authorize.Net is not one of the gateways supported in the free GiveWP plugin.…

Posted a reply to How do we utilize it?, on the site WordPress.org Forums:
Hi @dylangerbravo I am not exactly sure what you are asking, so please clarify if…

Posted a reply to Critical ERROR website, on the site WordPress.org Forums:
Hi @albamontejano It looks like you got the plugin reactivated, as I see the form…

Posted a reply to Good at first glance, but be warned, on the site WordPress.org Forums:
Hey Andrew, I really appreciate you taking the time to give us a review, even…

Posted a reply to Update Fails, on the site WordPress.org Forums:
Hey @rasworpr, While it definitely could be another plugin causing the conflict, (and the method…

Posted a reply to Google Analytics Beacon does not get sent, on the site WordPress.org Forums:
Hi @mcwe We're not allowed (by forum rules) to support or even really answer questions…

Posted a reply to The donation form does not load after the update, on the site WordPress.org Forums:
Hi there! I was able to load a form from the bottom of the page…

Posted a reply to Spinning Checkout, on the site WordPress.org Forums:
We’ve confirmed that this is a bug for folks connected to Stripe using the Api…

Posted a reply to After donation: There has been a critical error on this website., on the site WordPress.org Forums:
Hi @davidrivesministries This is a known issue for folks conencted to Stripe using the API…

Posted a reply to Spinning wheel on donation form, on the site WordPress.org Forums:
Hey @lucreative1808 We've confirmed that this is a bug for folks connected to Stripe using…

Posted a reply to already have Square account, on the site WordPress.org Forums:
Hi there @pifvouchers We're not allowed (by forum rules) to really discuss premium features like…

Posted a reply to privacy policy, on the site WordPress.org Forums:
Hi @melissateuscher! Great question! Most data entered on the donation form (Name, email, amount, any…

Posted a reply to GiveWP Add-on pricing, on the site WordPress.org Forums:
Hi @targetmedia we're not allowed to discuss or support premium products here (by forum rules),…

Posted a reply to Confirmation page not loading, on the site WordPress.org Forums:
Hey @rebeccadigitalsea In most cases when the payment goes through, but the site doesn't reflect…

Posted a reply to Customizing donation receipt Email causes critical error, on the site WordPress.org Forums:
Hey Jan! Glad you reached out, here. I'd love to be able to replicate that…

Posted a reply to Database Won’t Update, on the site WordPress.org Forums:
Hey @icehound! I am glad you reached out here, we can definitely help. Whenever the…

Posted a reply to [GiveWP - Donation Plugin and Fundraising Platform] Delete teams option?, on the site WordPress.org Forums:
Hi @kingsleymuir We are not allowed (by forum rules) to provide support for premium add-ons…

Posted a reply to [NSFW] Incompleted payments, on the site WordPress.org Forums:
Hi there! Please reach out to us at https://givewp.com/contact-us and select the option that you…

Posted a reply to PayPal connection issue, on the site WordPress.org Forums:
There's a wide variety of reasons why you might struggle to get PayPal Donations connected…

Posted a reply to Billing, on the site WordPress.org Forums:
Hi @hafidzzack3 We are not allowed by forum rules to discuss paid features of our…

Posted a reply to All pages wiped after plugin install, on the site WordPress.org Forums:
Hey @justinsmith19 Happy to give some pointers here. Have you tried deactivating GiveWP to see…

Posted a reply to Stopping spam & fraudulent donations, on the site WordPress.org Forums:
Hi @bmarshall511 Great news! Thanks for reaching out. I updated that doc, adding a link…

Posted a reply to Compatibility request from GTranslate, on the site WordPress.org Forums:
Hi @sergeygt! I'm very glad you reached out. Due to forum rules, we're not allowed…

Posted a reply to PEER-TO-PEER FUNDRAISING issues, on the site WordPress.org Forums:
Yes, @abovebits as @fierevere said, this is the type of thing you have to reach…

Posted a reply to Salesforce Plugin, on the site WordPress.org Forums:
Hi @angryoaf We're not allowed by forum rules to support or answer questions about premium…

Posted a reply to Connect a PayPal account to start accepting payments on Liquid Web LLC, on the site WordPress.org Forums:
Hi @muzammilijaz ! Liquid Web is the parent company of GiveWP. That dialog is to…

Posted a reply to Bug Report: SVG’s have identical ID’s., on the site WordPress.org Forums:
Hey @davidbawiec, Following up here to let you know that this issue is resolved in…

Posted a reply to Recurring donation report, on the site WordPress.org Forums:
Our reports functionality, especially when it comes to recurring or other add-on related functionality, definitely…

Posted a reply to Cannot activate license, on the site WordPress.org Forums:
Hi there @isgjojo ! We are not allowed (by forum rules) to offer support for…

Posted a reply to Better Click To Tweet Issue, on the site WordPress.org Forums:
Happy to help! Have a great weekend!

Posted a reply to Better Click To Tweet Issue, on the site WordPress.org Forums:
Hey @sally-oreilly I am still seeing the birdie on the classic editor on my test…

Posted a reply to Better Click To Tweet Issue, on the site WordPress.org Forums:
Hey @sally-oreilly I am seeing a birdie on that post: https://www.betterclicktotweet.com/wp-content/uploads/2021/10/Screen-Shot-2021-10-01-at-4.05.36-PM.png Can you clarify what…