Profiles

Posted a reply to Ongoing issues with backups, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Backup stops and does not complete even after several hours, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to 403 Error on Google Drive Auth in UpdraftPlus – Backups Fail to Complete, on the site WordPress.org Forums:
Hi, Can you please re-authenticate your Google Drive account? Make sure to click on the…

Posted a reply to Backups not occurring after retention hits maximum, on the site WordPress.org Forums:
Hi,To help us work out the cause of your problem, can you please send us…

Posted a reply to Unable to connect to FTP, on the site WordPress.org Forums:
Hi, What are you using in the “Remote path” field? The filepath in the UpdraftPlus…

Posted a reply to Restore fails – large uploads folder, on the site WordPress.org Forums:
Hi,It appears to be a file permission/ownership issue, meaning UpdraftPlus or WordPress does not have…

Posted a reply to Error when saving settings, on the site WordPress.org Forums:
Hi,That usually means that on your webserver there is a security module which is blocking…

Posted a reply to Says backup completed but not backup created, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Receiving error “Unexpected response…” after installing, on the site WordPress.org Forums:
Hi, Can you please re-install the plugin again? You will need to delete the plugin…

Posted a reply to UpdraftPlus – Dropbox stalls on uplaod, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to premium feature not working after license expired, on the site WordPress.org Forums:
Hi, Sorry to hear about your issue. The free version:Backup to Dropbox, Google Drive, Amazon…

Posted a reply to Not backing up to OneDrive, on the site WordPress.org Forums:
Hi, Can you please fill out this form: https://updraftplus.com/paid-support-requests/Also include the link to this forum…

Posted a reply to UpdraftPlus Saving Backups to Both FTP and Google Drive, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to backup with alerts, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Updraft did not keep my backups, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Can’t access admin area after switch to Google Drive, on the site WordPress.org Forums:
Hi, Could you try to temporarily deactivate all other plugins? Does the issue persists if…

Posted a reply to Unable to create backup, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Backup (Not finished), on the site WordPress.org Forums:
Hi, The backup appears to have been timed out or killed.Can you ask your host/server…

Posted a reply to New feature: add the notes field for each backup, on the site WordPress.org Forums:
Hi, You can support this feature here - https://updraftplus.com/feature-requests/ Kind Regards,Bryle

Posted a reply to UpdraftPlus: restore faled, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to updraft_send_command: error: error (), on the site WordPress.org Forums:
Hi, The error usually means that on your webserver there is a security module which…

Posted a reply to No backups despite settings, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Download an Updraft backup to my Mac, on the site WordPress.org Forums:
Hi, To make a backup and download it to your PC (or an external USB…

Posted a reply to Not backing up, on the site WordPress.org Forums:
Hi,To help us work out the cause of your problem, can you please send us…

Posted a reply to Deny remote access or delete plugin configuration on uninstallation, on the site WordPress.org Forums:
Hi @elhojaldres90 You'll need to manually delete all backup files stored on your remote storage,…

Posted a reply to Deny remote access or delete plugin configuration on uninstallation, on the site WordPress.org Forums:
Hi, Please check this FAQ: https://updraftplus.com/faqs/does-updraftplus-delete-all-its-settings-when-it-is-de-installed/ Best Wishes,Bryle

Posted a reply to How do I change my email address so that backups are saved to a different Google, on the site WordPress.org Forums:
Hi, You need click the link that says "Follow this link to remove these settings…

Posted a reply to Redo backup, on the site WordPress.org Forums:
Hi, Unfortunately, it's not possible to redo a backup with UpdraftPlus.Regards,Bryle

Posted a reply to Plugin update notice, on the site WordPress.org Forums:
Hi, Please add this to your wp-config.phpThis will entirely disable UpdraftPlus’ automatic backup feature for…

Posted a reply to Scheduled backup settings are ingored, on the site WordPress.org Forums:
Hi, Under UpdraftPlus "Settings" tab > Include in files backup section do you see plugins,…

Posted a reply to I have OLD backup in Updraft, on the site WordPress.org Forums:
Hi, By default, UpdraftPlus stores backups in the "wp-content/updraft" folder. Please check this location to…

Posted a reply to There were errors in the uploads, so the ‘resume’ event is remaining scheduled, on the site WordPress.org Forums:
Hi, It looks like you are using the premium version of the plugin. Since this…

Posted a reply to Multiple backups appearing from Dropbox backup, on the site WordPress.org Forums:
Hi, The UpdraftPlus free version doesn't support subfolders in Dropbox. It stores all backups in…

Posted a reply to Confusing switching WP site to new host, on the site WordPress.org Forums:
Hi, If moving hosts, please follow this guide - https://updraftplus.com/support/moving-hosts/ Let us know at which…

Posted a reply to Very slow backup, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Not backing up for the last month, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Automatic backup issue on google drive, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Back-ups not deleting in WP, on the site WordPress.org Forums:
Hi, Can you try to click on the "Rescan local/remote" storage link to update the…

Posted a reply to Local backup don’t delete automaticly, on the site WordPress.org Forums:
Hi, If the "Delete local backup" option has already been enabled but cannot delete something…

Posted a reply to How to restore with no access to wp-admin, on the site WordPress.org Forums:
Hi, If you cannot access your WP dashboard you can use this guide to restore…

Posted a reply to Send Backup Directly to S3, on the site WordPress.org Forums:
Hi, UpdraftPlus only needs to create the zip file first and send it to your…

Posted a reply to Error on creating new backup, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to themes Remote fetch failed. No local copy present, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Stuck on “Downloading backup files if needed”, on the site WordPress.org Forums:
Hi Michael, Apologies for the late response. Probably your server has stopped the process due…

Posted a reply to Google upload failing, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Unable to automatically backup, on the site WordPress.org Forums:
HiTo help us work out the cause of your problem, can you please send us…

Posted a reply to Not able to restore backups, on the site WordPress.org Forums:
Hi, Sorry but the log is linked to your website and requires login access. Please…

Posted a reply to My first attempt to backup failed, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Not able to restore backups, on the site WordPress.org Forums:
Hi @gmongrut , To help us work out the cause of your problem, can you…

Posted a reply to Too large backup, on the site WordPress.org Forums:
Hi,To help us work out the cause of your problem, can you please send us…