Posted a reply to Backup Migrate Issue, on the site WordPress.org Forums:
Hi, The free version works only if you restore on the same domain/URL. If it…

Posted a reply to Updraftplus Cloning not working, on the site WordPress.org Forums:
Hi, Since you are a paying customer, please send your support request here - https://updraftplus.com/paid-support-requests/…

Posted a reply to URGENT – Lost everything on backup, on the site WordPress.org Forums:
Hi, "0000.038 () Error message: There are folders not removed after a previous restore (please…

Posted a reply to UpdraftPlus restoring failed, on the site WordPress.org Forums:
Hi, Can you make sure you use the latest version of the plugin? Looking at…

Posted a reply to Backup Unsuccessful, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the backup log? This can be…

Posted a reply to Back up with warnings, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the backup log? So we'll know…

Posted a reply to BackUp Uploading cannot finish, on the site WordPress.org Forums:
Hi, It doesn't appear to have made a change as the log still shows it…

Posted a reply to Error code: Out of Memory, on the site WordPress.org Forums:
Hi @adminkapil That might be where the problem is coming from. Have you checked with…

Posted a reply to Updraft Plus backup got stuck, on the site WordPress.org Forums:
Hi @yateendra88 25mb is the smallest possible and that is fine. Can you send us…

Posted a reply to some warnings ???, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

Posted a reply to some warnings ???, on the site WordPress.org Forums:
Hi, It is possible that those tables are not from the same site. Please check…

Posted a reply to Updraft Plus backup got stuck, on the site WordPress.org Forums:
Hi, Apologies for the delay. If you are on a Litespeed server please check this…

Posted a reply to Updraft Not Deleting Older Backups, on the site WordPress.org Forums:
Hi Fred, Apologies for the delay. May I know where are you checking the backups…

Posted a reply to Cannot upload backup file to Google Drive, on the site WordPress.org Forums:
Hi, Apologies for the late reply. I am seeing this error message "11374.336 (8) Google…

Posted a reply to My backup failed to complete yesterday., on the site WordPress.org Forums:
Hi, Apologies for the late reply. I suggest that you reduce the archive split size…

Posted a reply to DB Backup is a file per table – how to get a single zipped file, on the site WordPress.org Forums:
Hi, Can you take a screenshot and share it with us here? UpdraftPlus only produce…

Posted a reply to secondary website, on the site WordPress.org Forums:
Hi, It is possible that the backup failed. For us to find out, please could…

Posted a reply to secondary website, on the site WordPress.org Forums:
Hi, Did you click the "Rescan remote storage" link? That should refresh the backup list…

Posted a reply to Error code: Out of Memory, on the site WordPress.org Forums:
Hi, To fix, please see FAQ: https://updraftplus.com/faqs/deal-fatal-error-allowed-memory-size-errors/ Thanks, Bryle

Posted a reply to BackUp Uploading cannot finish, on the site WordPress.org Forums:
Hi, The execution time is a bit low. Please ask your host/server admin to increase…

Posted a reply to Message : Restore Completed Successfully, on the site WordPress.org Forums:
Hi Adrian, It is possible that the restoration has failed partway. To help us work…

Posted a reply to Schedule backup is not working, on the site WordPress.org Forums:
Hi, Please could you send us the latest copy of the backup log? This can…

Posted a reply to Can’t restore, on the site WordPress.org Forums:
Hi, Go to the "Backup/Restore" tab and download new copy. More info here too -…

Posted a reply to Can’t restore, on the site WordPress.org Forums:
Hi, If that is the case the backup is corrupted. Please download a fresh copy…

Posted a reply to Restore stucks on ftp page, on the site WordPress.org Forums:
Hi, The log shows that the restoration did not go through. It was stuck at…

Posted a reply to Restore stucks on ftp page, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to How to remotely disable backups to remote storage?, on the site WordPress.org Forums:
Hi, Best way is to ask the site owner to delete the settings. Alternatively, try…

Posted a reply to Can’t restore my recent uploads backup, images are broken, on the site WordPress.org Forums:
Hi, I will close this as a duplicate of the other topic here. https://wordpress.org/support/topic/cant-restore-my-recent-uploads-backup-images-are-broken/#post-16029103 Thanks,…

Posted a reply to Can’t restore my recent uploads backup, images are broken, on the site WordPress.org Forums:
Hi, "inconsistent file size. " > To resolve, download a fresh copy of the backup…

Posted a reply to How to restore my site from scratch, on the site WordPress.org Forums:
Hi, Yes, you can manually restore the uploads by extracting and uploading the files to…

Posted a reply to Updraft Not Deleting Older Backups, on the site WordPress.org Forums:
Hi, Apologies for the delay. The log shows this "0053.556 (0) Retain: saving new backup…

Posted a reply to Backup got stuck, on the site WordPress.org Forums:
Hi, The backup seems to have been running for about less than 2mins? If you…

Posted a reply to Skipping / incomplete Backup to Remote drive, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Regarding the archive split size, that is the correct…

Posted a reply to Updraft Plus backup got stuck, on the site WordPress.org Forums:
Hi @yateendra88 Can you update to latest version? I hope it helps resolve the issue.…

Posted a reply to My backup failed to complete yesterday., on the site WordPress.org Forums:
Hi, Can you check if the Apache module mod_security is running on your server? If…

Posted a reply to My backup failed to complete yesterday., on the site WordPress.org Forums:
Hi, Please can you check if mod_security is on? If yes, then can you ask…

Posted a reply to Cannot upload backup file to Google Drive, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the backup log? This can be…

Posted a reply to Updraft creates several backups, on the site WordPress.org Forums:
Hi @kristinubute You will see an incomplete label if the backup has failed. Components are…

Posted a reply to Most recent set of .tmp files being left on server, on the site WordPress.org Forums:
Hi, Please see FAQ: https://updraftplus.com/faqs/will-updraftplus-leave-large-temporary-files-behind-like-some-other-backup-plugin/ Thanks, Bryle

Posted a reply to UpdraftPremium Business, on the site WordPress.org Forums:
Hi, For UpdraftPlus Premium related questions please submit it through this form - https://updraftplus.com/ask-a-pre-sales-question/ Thanks,…

Posted a reply to Does restore affect emails?, on the site WordPress.org Forums:
Hi, No, it will not affect your emails. UpdraftPlus is not connected to your emails.…

Posted a reply to Skipping / incomplete Backup to Remote drive, on the site WordPress.org Forums:
Hi, Could you try to reduce the backup archive split size. This will split the…

Posted a reply to Backup to my Hosting, on the site WordPress.org Forums:
Hi, It is possible that the backup is failing to complete. For us to check,…

Posted a reply to Updraft Not Deleting Older Backups, on the site WordPress.org Forums:
Hi, To help us find out the cause of the issue, can you please send…

Posted a reply to Updraft Plus backup got stuck, on the site WordPress.org Forums:
Hi, Can you try and update the plugin to the latest version? And re-run the…

Posted a reply to Updraft Plus backup got stuck, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

Posted a reply to Skipping / incomplete Backup to Remote drive, on the site WordPress.org Forums:
Hi @mayank2021 Yes, please send us a copy of the backup log? This can be…

Posted a reply to Scan dropbox for site-only files, on the site WordPress.org Forums:
Hi, Apologies for the late reply. UpdraftPlus free version can only use the "Apps/UpdraftPlus.com" folder…

Posted a reply to Backup got stuck, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

Posted a reply to updraftplus uploads to google drive are very slow, on the site WordPress.org Forums:
Hi Chris, Can you reduce the archive split size to 100mb/50mb? Could you also update…