Posted a reply to Backup getting stuck, on the site WordPress.org Forums:
Hi, I can see that you have the premium version. You need to submit your…

Posted a reply to Backup getting stuck, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

Posted a reply to Can’t download backup to PC, on the site WordPress.org Forums:
Hi, Try downloading the backups via FTP. You can find the backups in the wp-content/updraft…

Posted a reply to Wrong web address added / empty icons, on the site WordPress.org Forums:
Hi Petra, To update UpdraftCentral Self-install, just go to the plugins tab > UpdraftCentral Dashboard…

Posted a reply to Can I delete all files in ~/wp-content/updraft/ ?, on the site WordPress.org Forums:
Hi, Yes, you can delete those files and should not affect your website. Just make…

Posted a reply to Error 404, on the site WordPress.org Forums:
Hi, I am not sure if the problem is coming from UpdraftPlus? May I know…

Posted a reply to Dont restore backup properly, on the site WordPress.org Forums:
Hi, Alternatively, you can upload the backup files via FTP and upload the files in…

Posted a reply to Wrong web address added / empty icons, on the site WordPress.org Forums:
Hi Petra, For some reason, I can't seem to view the screenshot links. Can you…

Posted a reply to Dont restore backup properly, on the site WordPress.org Forums:
Hi, Restoration process can stall/halt depending upon the total backup size and available server configuration,…

Posted a reply to Wrong web address added / empty icons, on the site WordPress.org Forums:
Hi Petra, 1) I tried to add a site xyz.de to UpdraftCentral, but the added…

Posted a reply to Didn’t restore the backup properly, on the site WordPress.org Forums:
Hi Anna, Restoration process can stall/halt depending upon the total backup size and available server…

Posted a reply to Space on server for backup, on the site WordPress.org Forums:
Hi, You can use Dropbox, Google Drive and other cloud storage options so the backups…

Posted a reply to Space on server for backup, on the site WordPress.org Forums:
Hi, "do I have to create a copy of the site on the server and…

Posted a reply to Update error, on the site WordPress.org Forums:
Hi, Can you try to increase your server I/O limit, maximum_execution_time and site memory? As…

Posted a reply to Backup Not Finish ad nauseum, on the site WordPress.org Forums:
Hi, Could you try to reduce the backup archive split size. This will split the…

Posted a reply to FTP backup: unable to create file, on the site WordPress.org Forums:
Hi, Apologies for the late reply. The log you sent me shows that the backup…

Posted a reply to UpdraftPlus uninstalls itself after backup, on the site WordPress.org Forums:
Hi, If it is not with your host then might be a conflict with a…

Posted a reply to Duplicate backups, on the site WordPress.org Forums:
Hi, Can you please send us a copy of the backup log for the duplicate…

Posted a reply to UpDraft Can not finish backup, on the site WordPress.org Forums:
Hi, Apologies for the late reply. I can see that you are not using the…

Posted a reply to Compilation failed line: use Cpanel::Quota();, on the site WordPress.org Forums:
Hi, It is possible that your server has some limitations. I would recommend asking your…

Posted a reply to Indirect modification of overloaded element of WP_Hook has no effect, on the site WordPress.org Forums:
Hi, Please can you send us full copy of the backup log? Have you already…

Posted a reply to Warning backup, on the site WordPress.org Forums:
Hi, Glad it is fixed. Will mark this as resolved now. Feel free to open…

Posted a reply to Backup filesize variations, on the site WordPress.org Forums:
Hi Emily, Apologies for the late reply. UpdraftPlus automatically splits the backup into smaller archives.…

Posted a reply to Extra copy of backups saved on server against my will, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Can you please check if the "Delete local backup"…

Posted a reply to Can’t Backup Site, on the site WordPress.org Forums:
Hi, Apologies for the late reply. The log shows this: 0423.759 (0) Google Drive: ERROR:…

Posted a reply to Updraft Plus Warning/Error, on the site WordPress.org Forums:
Hi, Re-installing the plugin should not affect the website. You will also not lose your…

Posted a reply to Updraft Plus Warning/Error, on the site WordPress.org Forums:
Hi, It appears that the plugin has some missing files. Can you please re-install the…

Posted a reply to Updraft nor finishing backup to Dropbox, on the site WordPress.org Forums:
Hi, Could you try to reduce the backup archive split size. This will split the…

Posted a reply to Updraft struggling on PHP 8.0.18, on the site WordPress.org Forums:
Hi, It is possible that there was a temporary connection error between the site and…

Posted a reply to Info messages in debug.log file, on the site WordPress.org Forums:
Hi, Apologies for the delay. Let me check with our developers if possible. Thanks, Bryle

Posted a reply to Updraft struggling on PHP 8.0.18, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the backup log? This can be…

Posted a reply to Updraftplus Error, on the site WordPress.org Forums:
Hi, It is possible that the restoration has failed partway. To fix, please re-install UpdraftPlus…

Posted a reply to Testing the restore, on the site WordPress.org Forums:
Hi, Can you make sure that all components (db, themes, plugins, uploads and others) are…

Posted a reply to Updraft Backup Issue, on the site WordPress.org Forums:
Hi, By default, UpdraftPlus stores the backup in the "wp-content/updraft" folder of your WordPress install.…

Posted a reply to Updraftplus not saving backup on Google Drive, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

Posted a reply to FTP backup: unable to create file, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

Posted a reply to Can’t Access menu even though I am administrator, on the site WordPress.org Forums:
Hi, Only Administrator roles is able to access UpdraftPlus Settings. Thanks, Bryle

Posted a reply to Can I Purchase The OneDrive AddOn Under The Free Plan?, on the site WordPress.org Forums:
Hi, Yes, you can purchase the one from the link you shared above. Install guide…

Posted a reply to Backup not completed, on the site WordPress.org Forums:
Hi, The log shows this error 0771.666 (1) Google Drive: ERROR: Have not yet obtained…

Posted a reply to Update error, on the site WordPress.org Forums:
Hi, The backup log shows that it has been timed out or killed off. Could…

Posted a reply to Updraft Error, on the site WordPress.org Forums:
Hi, Apologies for the late reply. The log shows that you are still using the…

Posted a reply to All the images are broken after restoring the site, on the site WordPress.org Forums:
Hi, Apologies for the late reply. It is possible that the backup did not successfully…

Posted a reply to Plugin cause memory issues, on the site WordPress.org Forums:
Hi, Sorry for the late reply. Yes, that is correct. Regards, Bryle

Posted a reply to Restore Entire Backup or No?, on the site WordPress.org Forums:
Hi, Yes, you can restore the components that you think was only affected with the…

Posted a reply to UpdraftPlus backup Email Shows Backup of: http://example.com instead of https, on the site WordPress.org Forums:
Hi, The address in the email is URL that UpdraftPlus was running under at the…

Posted a reply to remote backups retention different than local backups, on the site WordPress.org Forums:
Hi, UpdraftPlus backup should not be included in the backup itself. Can you confirm that…

Posted a reply to Backup Not Finish ad nauseum, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

Posted a reply to My website backup restore faile, on the site WordPress.org Forums:
Hi @menasriaaa Yes, but send it here please - https://updraftplus.com/paid-support-requests/ Thanks, Bryle

Posted a reply to Plugins, on the site WordPress.org Forums:
Hi Jules, Apologies for the late reply. I can see that you are using the…

Posted a reply to Backup Fails, on the site WordPress.org Forums:
Hi, Could you try to reduce the backup archive split size. This will split the…