Posted a reply to restore problems, on the site WordPress.org Forums:
Hi, I believe you mean to ask for the restoration guide? Here it is -…

Posted a reply to Paypal and migration website, on the site WordPress.org Forums:
Hi, Payment methods are connected using keys and has different verification/authentication process. If it does…

Posted a reply to If Plugin is disabled – than site crashes, on the site WordPress.org Forums:
Hi,Looking at the log, it appears that it has something to do with modsecurity. Can…

Posted a reply to Backup Incomplete, on the site WordPress.org Forums:
Hi @whenwewerentlooking I still need the backup log to be able to find out the…

Posted a reply to If Plugin is disabled – than site crashes, on the site WordPress.org Forums:
Hi,Please check your PHP error log. It should provide you exact information as to why…

Posted a reply to The backup attempt has finished, apparently unsuccessfully (Jun 02 15:35:02), on the site WordPress.org Forums:
Hi, Can you reduce the Archive split size? This is to make the files easier…

Posted a reply to WP Forms unreadable file, could not be backed up, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Backup Incomplete, on the site WordPress.org Forums:
Hi @whenwewerentlooking Please remove the link above ASAP. It is not good to share your…

Posted a reply to Backup Incomplete, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

Posted a reply to Issues copying a website – Function create_function() is deprecated, on the site WordPress.org Forums:
Hi, I suggest you contact the developers of your theme as the issue is coming…

Posted a reply to Back-up bevat: Incompleet, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

Posted a reply to Backups are not transferred to remote Google Drive, on the site WordPress.org Forums:
Hi, The log shows you haven’t setup any remote storage (i.e. GoogleDrive) Can you please…

Posted a reply to Backup upload on remote storage, on the site WordPress.org Forums:
Hi, Can you run a new backup? Let it run for a good amount of…

Posted a reply to [NSFW] Unable to restore backup, on the site WordPress.org Forums:
Hi, Do you have any other log?You can find this log in the 'wp-content/updraft' directory…

Posted a reply to Updraftplus Clone Refund, on the site WordPress.org Forums:
Hi, Please contact us here - https://updraftplus.com/paid-support-requests/ Thanks,Bryle

Posted a reply to Backup upload on remote storage, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

Posted a reply to Deprecated warning PHP 8.1 when Updraft active, on the site WordPress.org Forums:
Hi, Deprecated notices are for information only, and do not affect the normal operation of…

Posted a reply to Function mcrypt_decrypt() is deprecated, on the site WordPress.org Forums:
Hi, Deprecated notices are for information only, and do not affect the normal operation of…

Posted a reply to Hi There I renently backed up my site using the free version of updraft plus, on the site WordPress.org Forums:
Hi, You have total control over your backups and will have direct access to it.Backups…

Posted a reply to Core backups… Why not?, on the site WordPress.org Forums:
Hi,You are correct about restoring WP core. See FAQ for full info here.If you want…

Posted a reply to Can’t restore a backup, on the site WordPress.org Forums:
Hi,If the URL has changed, even if it is only a single character, you would…

Posted a reply to Updraft keeps creating backup files in my host, on the site WordPress.org Forums:
Hi, Please copy the content and paste it here - https://pastebin.com/ Create a link and…

Posted a reply to When Updraft is Activated, All Plugins are Dimmed Out Except Updraft, on the site WordPress.org Forums:
Hi, Do you see any error message on your dashboard? It could be conflict with…

Posted a reply to Backups still saving to my GDrive that I don’t own, on the site WordPress.org Forums:
Hi, You can ask the new website owner to wipeout their UpdraftPlus settings.To Wipe settings…

Posted a reply to Updraft keeps creating backup files in my host, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Google Drive custom folder, on the site WordPress.org Forums:
Hi, That is possible with the premium version only. Please see here. Thanks,Bryle

Posted a reply to Old backups not automatically deleted from server, on the site WordPress.org Forums:
Hi, Are your backups sent to a remote storage (i.e. dropbox, googledrive)? Make sure that…

Posted a reply to Forgot one time password, on the site WordPress.org Forums:
Hi, Do you still have the emergency codes available? These were shown at the time…

Posted a reply to Backups missing, on the site WordPress.org Forums:
Hi, Can you check your backup storage directly? I’m afraid we do not have any…

Posted a reply to site down after deactivating updraftplus free, on the site WordPress.org Forums:
Hi, May I know what is the exact error message are you getting please? Have…

Posted a reply to Upload backup files Error, on the site WordPress.org Forums:
Hi, The log shows: 0009.044 () Error message: Could not move the files into place.…

Posted a reply to UpdraftClone staging site is extremely slow, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

Posted a reply to Stuck on next resumption on Updraft, on the site WordPress.org Forums:
Hi, I see that you have a huge uploads component and the backup gets stuck…

Posted a reply to How do I change settings so that my backup is complete and not incremental?, on the site WordPress.org Forums:
Hi,You need to change the incremental backup setting to none. This will create a backup…

Posted a reply to Duplicate website on anotehr server ?, on the site WordPress.org Forums:
Hi,Yes, that is what UpdraftPlus is for. If you are migrating to a new server…

Posted a reply to wp_aiowp_audit_log Doesn’t Exist, on the site WordPress.org Forums:
Hi, Can you try to disable then re-enable AIOWPS audit log? I believe it is…

Posted a reply to taking back up in google drive., on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

Posted a reply to Plugin is duplicating every backup to Cloudways Hosting without permissions., on the site WordPress.org Forums:
Hi, There is an option in UpdraftPlus to delete the backup in your local server…

Posted a reply to Wp-optimize plugin not working, on the site WordPress.org Forums:
Hi, You have reached the UpdraftPlus support forum. Please send WP-Optimize related queries here -…

Posted a reply to Rewriting htaccess, on the site WordPress.org Forums:
Hi, htaccess will automatically rewrite if not restored together with the backup. What you can…

Posted a reply to Logging keep running, on the site WordPress.org Forums:
Hi, You can safely share the logs here. If you want to hide the name…

Posted a reply to UpdraftPlus Update – moving from Premium to Free?, on the site WordPress.org Forums:
Hi, You can download the free version here https://wordpress.org/plugins/updraftplus/. Kind Regards, Bryle

Posted a reply to Updraftplus keeps doing backups even though it is in Manual, on the site WordPress.org Forums:
Hi, It shows that you have purchased UpdraftPlus Premium. We have received your paid support…

Posted a reply to UpdraftPlus claims I don’t have premium, I do have it., on the site WordPress.org Forums:
Hi, Can you please fill out this form: https://updraftplus.com/paid-support-requests/ Also include the link to this…

Posted a reply to UpdraftPlus clone links don’t open, on the site WordPress.org Forums:
Hi, Please send us a message through our premium support request form here. This forum…

Posted a reply to Dismiss for 12 months, on the site WordPress.org Forums:
Hi, I will inform our development team about this. Thanks,Bryle

Posted a reply to Storage space does not change, on the site WordPress.org Forums:
Hi, Do you have any caching plugin installed? Can you temporarily deactivate and see if…

Posted a reply to Storage space does not change, on the site WordPress.org Forums:
Hi, After uploading a backup file or removing a backup click the "rescan remote/local storage"…

Posted a reply to Is the plugin GDPR compliant?, on the site WordPress.org Forums:
Hi, Please check our Privacy Center here - https://updraftplus.com/data-protection-and-privacy-centre/ Thanks,Bryle

Posted a reply to Download of Files failed, on the site WordPress.org Forums:
Hi, I think that is due lack of resources of your server. Try to increase…