WordPress.org

Posted a reply to EMail id of backup, on the site WordPress.org Forums:
Hi, This normally indicates a timeout in PHP-FPM. Can you consult your web hosting company…

5 hours ago

Posted a reply to there are 41 error when do backup, on the site WordPress.org Forums:
Hi, It appears that the UpdraftPlus Google Drive app is refusing the connection from your…

11 hours ago

Posted a reply to FAILS Backing Up ONLY Plugin Folder, on the site WordPress.org Forums:
Hi Richard, Does the backup succeeds if you backup the plugins only? Thanks, Bryle

13 hours ago

Posted a reply to UpdraftPlus Restoration stuck on Verifying, on the site WordPress.org Forums:
Hi, A 500 Internal Server error is a generic error code that indicates that ‘something’…

13 hours ago

Posted a reply to Backup does not start, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the full backup log? This can…

13 hours ago

Posted a reply to Critical error on Plugin restore, on the site WordPress.org Forums:
Hi, It appears that one of your plugins is causing issues. Please check the server…

13 hours ago

Posted a reply to Database error, on the site WordPress.org Forums:
Hi, Did you use the same URL as your old site? Note that UpdraftPlus free…

1 day ago

Posted a reply to Unable to activate Updraft+, on the site WordPress.org Forums:
Hi, Do you get any error message at all when activating? If yes, can you…

1 day ago

Posted a reply to Backup stops at creating file backup zips (uploads), on the site WordPress.org Forums:
Hi, Please could you send us a copy of the backup log? This can be…

1 day ago

Posted a reply to Fail to update UpdraftPlus, on the site WordPress.org Forums:
Hi, If you re-install UpdraftPlus do you still get the same issue? You will not…

2 days ago

Posted a reply to UpdraftPlus’s cleanup behavior, on the site WordPress.org Forums:
Hi, Please see FAQ: https://updraftplus.com/faqs/will-updraftplus-leave-large-temporary-files-behind-like-some-other-backup-plugin/ Old backup logs are stored inside the "wp-content/updraft" folder. Can…

2 days ago

Posted a reply to Fail to update UpdraftPlus, on the site WordPress.org Forums:
Hi, Do you have security plugin installed or firewall that is might be interfering with…

2 days ago

Posted a reply to Updraft not backing database backup, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the backup log? This can be…

3 days ago

Posted a reply to Backup failed, on the site WordPress.org Forums:
Hi, Please can you update to latest version and see if you are still getting…

3 days ago

Posted a reply to EMail id of backup, on the site WordPress.org Forums:
Hi, You can find the account holders name in the UpdraftPlus "Settings" tab > Google…

3 days ago

Posted a reply to How can I change the email address from which UpdraftPlus notifications are sent, on the site WordPress.org Forums:
Hi, You may need to use a plugin (Send From or WP Mail SMTP) to…

4 days ago

Posted a reply to Backup Keeps Failing, on the site WordPress.org Forums:
Hi, Please check this article - https://updraftplus.com/faqs/how-much-resources-does-updraftplus-need/. It contains ways to reduce server resource usage.…

4 days ago

Posted a reply to Does not inform about skipped database tables, on the site WordPress.org Forums:
Hi, UpdraftPlus does not backup database with different prefix as it does not belong to…

4 days ago

Posted a reply to Google exception IO error, on the site WordPress.org Forums:
Hi, Can you delete current connection and then reconnect again? The latest version doesn't require…

4 days ago

Posted a reply to Asked assistant, on the site WordPress.org Forums:
Hi, We have a step by step guide here - https://updraftplus.com/faqs/how-do-i-migrate-to-a-new-site-location/ We only have video…

5 days ago

Posted a reply to Next Resumption Error, on the site WordPress.org Forums:
Hi, That issue occurs when the server doesn't have enough resources to create the backup.…

5 days ago

Posted a reply to Error pruning old backup sets Google Drive, on the site WordPress.org Forums:
Hi, There seems to be a problem with the Google Drive connection. Please can you…

5 days ago

Posted a reply to Scheduled backups missing, on the site WordPress.org Forums:
Hi, Please check these articles: https://updraftplus.com/faqs/scheduler-wordpress-installation-working/ https://updraftplus.com/faqs/scheduled-backup-run-precisely-time-scheduled/ I hope it helps. Thanks, Bryle

6 days ago

Posted a reply to Next Resumption Error, on the site WordPress.org Forums:
Hi, Can you reduce the split archive size to 25mb? Then test if the backup…

6 days ago

Posted a reply to Error pruning old backup sets Google Drive, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

6 days ago

Posted a reply to Backup Fails, on the site WordPress.org Forums:
Hi, Possibly the server lacks resources to continue to run the backup. There are other…

6 days ago

Posted a reply to Google exception IO error, on the site WordPress.org Forums:
Hi, It appears that "allow_url_fopen" is disabled on your server. Can you ask your host…

6 days ago

Posted a reply to Error reading site URL, on the site WordPress.org Forums:
Hi Brian, Would you be able to send us screenshot of the issue? I will…

6 days ago

Posted a reply to Backup Keeps Failing, on the site WordPress.org Forums:
Hi, Could you try to reduce the backup archive split size. This will split the…

1 week ago

Posted a reply to Making backup gets blocked, on the site WordPress.org Forums:
Hi David, Thanks for sharing the solution here. Glad you figure it out. Thanks, Bryle

1 week ago

Posted a reply to How can I change the email address from which UpdraftPlus notifications are sent, on the site WordPress.org Forums:
Hi, It is because the email is not using the same domain. To solve this,…

1 week ago

Posted a reply to Esperando hasta la hora programada para reintentar por errores, on the site WordPress.org Forums:
Hi, Sorry, click "Backup Now" button then click the (...) for files and uncheck the…

1 week ago

Posted a reply to UpdraftPlus Restoration failing, on the site WordPress.org Forums:
Hi David, Others component contains files that are generated by plugins in most cases. I…

1 week ago

Posted a reply to UpdraftPlus error on uploading backup files, on the site WordPress.org Forums:
Hi, backup_2021-07-14-0810_JahCool_d978f1601e8e-db (1) > I believe the backup files was downloaded twice as it has…

1 week ago

Posted a reply to Making backup gets blocked, on the site WordPress.org Forums:
Hi David, It shows that the backup get timed out or killed of in the…

1 week ago

Posted a reply to Forum support is not enough for free users!, on the site WordPress.org Forums:
Hi @madebylocalsllc, I can see that you have already opened a new topic and I…

1 week ago

Posted a reply to Next Scheduled Backup Date is in the past, on the site WordPress.org Forums:
Hi, From your description, it appears that the backup is failing that is why it…

1 week ago

Posted a reply to Backup not sent to Google Drive (cport 443 onnection timed out), on the site WordPress.org Forums:
Hi, Please can you check with your host and make sure that there are no…

1 week ago

Posted a reply to Space problems for two backups when only one is configured, on the site WordPress.org Forums:
Hi, You can setup backup retention rule so it limits the number of backups stored…

1 week ago

Posted a reply to Esperando hasta la hora programada para reintentar por errores, on the site WordPress.org Forums:
Hi, Can you test and take a backup without the "uploads" component, does the backup…

1 week ago

Posted a reply to Web server disk space, on the site WordPress.org Forums:
Hi, You can delete the files directly from the backup folder located in the "wp-content/updarft"…

1 week ago

Posted a reply to UpdraftPlus error on uploading backup files, on the site WordPress.org Forums:
Hi, Can you upload each file one by one and let us know the exact…

1 week ago

Posted a reply to UpdraftPlus Restoration failing, on the site WordPress.org Forums:
Hi David, Can you try to upload each component one by one? Do you still…

1 week ago

Posted a reply to Backup folder, on the site WordPress.org Forums:
Hi, The backup folder is located in the "wp-content/updarft" folder of your WordPress install. Thanks,…

1 week ago

Posted a reply to Backup Faild, on the site WordPress.org Forums:
Hi, Could you try to reduce the backup archive split size. This will split the…

1 week ago

Posted a reply to Impossible to restore the current version of the site after a restoration, on the site WordPress.org Forums:
Hi, It is possible that the UpdraftPlus Settings is from the version that you used…

2 weeks ago

Posted a reply to Issue with restoring A site, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

2 weeks ago

Posted a reply to How can I change the email address from which UpdraftPlus notifications are sent, on the site WordPress.org Forums:
Hi, Is it notifications from WP.org? If so, you need to change the email on…

2 weeks ago

Posted a reply to Odd wp-core modules, on the site WordPress.org Forums:
Hi, The UpdraftPlus free version doesn't have the feature to restore WP core files. Can…

2 weeks ago

Posted a reply to Trial Period for Updraft Premium, on the site WordPress.org Forums:
Hi, I'm afraid we don't offer trial periods. Our refund policy is here: https://updraftplus.com/faqs/what-is-your-refund-policy/ We…

2 weeks ago