WordPress.org

Posted a reply to Backup problems – backup never completes, on the site WordPress.org Forums:
Hi, The logs shows that the backup process is timed out or killed off. Could…

1 day ago

Posted a reply to Back Up not completed – error displayed –, on the site WordPress.org Forums:
Hi, The logs shows that the backup process is timed out or killed off. Could…

1 day ago

Posted a reply to Uploads file is not backing up, on the site WordPress.org Forums:
Hi Ahmed, Please could you send us a copy of the latest backup log? This…

1 day ago

Posted a reply to Backup file is wrong and couldn’t Restore, on the site WordPress.org Forums:
Hi, It appears that you are storing a backup from a different site. This happens…

1 day ago

Posted a reply to Updraft not backing up database, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest backup log? This can…

1 day ago

Posted a reply to Updraft Shut Down My Site?, on the site WordPress.org Forums:
Hi, By default, UpdraftPlus stores your backup on your local server in the "wp-content/upraft" folder.…

4 days ago

Posted a reply to Is the Database all I need to restore?, on the site WordPress.org Forums:
Hi, Yes, if you have manually moved all the other components then no need to…

4 days ago

Posted a reply to Doesn’t automatically do the backup, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest backup log? This can…

4 days ago

Posted a reply to UpdraftPlus fails to send email via gmail, on the site WordPress.org Forums:
Hi, Do you still get the same problem if you disable WP Mail SMTP? Can…

4 days ago

Posted a reply to backup keeps stopping, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

4 days ago

Posted a reply to Deleted media files are in my backup?, on the site WordPress.org Forums:
Hi, Media files are stored in the "uploads" component. You can delete the backup by…

6 days ago

Posted a reply to Easy Updates Manager plugin not working, on the site WordPress.org Forums:
Hi, May we know if you are using the latest version of EUM please? Also,…

6 days ago

Posted a reply to Difficulty updating plugin version 1.16.5, on the site WordPress.org Forums:
Hi, As a workaround, I would suggest installing the plugin via FTP. Just download a…

6 days ago

Posted a reply to The backup attempt has finished, apparently unsuccessfully, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest backup log? This can…

6 days ago

Posted a reply to Backup Not Completed, on the site WordPress.org Forums:
Hi, Could you try to reduce the split archive size further down to 50Mb or…

6 days ago

Posted a reply to Hide “UpdraftPlus” on toolbar?, on the site WordPress.org Forums:
Hi, In your wp-config.php add the following to hide UpdraftPlus from the toolbar. define('UPDRAFTPLUS_ADMINBAR_DISABLE', true);…

6 days ago

Posted a reply to Daily backups are not working, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest backup log? This can…

1 week ago

Posted a reply to Backups of other sites showing in “Existing backups” list, on the site WordPress.org Forums:
Hi Denis, We suggest you store the backups on different sub-folders to avoid backups from…

1 week ago

Posted a reply to Google Drive connection issue – Woocommerce related?, on the site WordPress.org Forums:
Hi, Yes, it appears to be the case. Google API has been loaded from the…

1 week ago

Posted a reply to Database setting, on the site WordPress.org Forums:
Hi, No need to change the database credential. UpdraftPlus will automatically connect to the database…

2 weeks ago

Posted a reply to Google Drive Enhanced – Team drives, on the site WordPress.org Forums:
Hi Michael, WordPress.org don’t permit this question to be answered here; please see: https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products .…

2 weeks ago

Posted a reply to Backup Not Complete, on the site WordPress.org Forums:
Hi, Please could you send us full copy of the backup log? The contents will…

3 weeks ago

Posted a reply to unreadable files, on the site WordPress.org Forums:
Hi Darren, Yes, the backup will still restore. Unreadable files are just skipped. Best Wishes,…

3 weeks ago

Posted a reply to Not able to apply theme after restore, on the site WordPress.org Forums:
Hi Clint, Apologies for the late reply. Can you attempt new restore and use the…

3 weeks ago

Posted a reply to What would happend if our server crashes…., on the site WordPress.org Forums:
Hi Arne, Yes, UpdraftPlus will automatically detect if you are restoring on the domain or…

3 weeks ago

Posted a reply to Problem with the zip archive, on the site WordPress.org Forums:
Hi, The 'PCLZIP_ERR_BAD_FORMAT(-10)' error indicates that the backup zip file is corrupt. In your case…

3 weeks ago

Posted a reply to Backup cannot finish, on the site WordPress.org Forums:
Hi, Please could you try to reduce the backup archive split size. This will split…

3 weeks ago

Posted a reply to Backups on server don’t delete after they are saved to Amazon S3, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the backup log? This can be…

3 weeks ago

Posted a reply to 500 internal error, on the site WordPress.org Forums:
Hi, A '500 Internal Server error' is a generic error code that indicates that 'something'…

3 weeks ago

Posted a reply to delete from server after upload to dropbox, on the site WordPress.org Forums:
Hi, If you want to delete local backups, you can check "Delete local backup:" option…

3 weeks ago

Posted a reply to Basic questions, on the site WordPress.org Forums:
Hi, Could you try to temporarily deactivate the other plugins? Do you still get the…

3 weeks ago

Posted a reply to Updraft restore failed, on the site WordPress.org Forums:
Hi, It appears that the db.gz is an empty file. The log shows 0Mb. It…

3 weeks ago

Posted a reply to Questions about Clones duration and problems with restoration, on the site WordPress.org Forums:
Hi, Please can you send your ticket to https://updraftplus.com/paid-support-requests/ because wordpress.org don’t want their forums…

3 weeks ago

Posted a reply to Dropbox upload failed but no error is raised, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest backup log? This can…

3 weeks ago

Posted a reply to Restore website without dashboard access using Updraft plugin, on the site WordPress.org Forums:
Hi, Yes, you can restore your website either manually using the backups or restoring it…

3 weeks ago

Posted a reply to Manual backup results in fewer backups in my list. Should be more, not less, on the site WordPress.org Forums:
Hi, Can you try to click on the "Rescan local storage" link to update your…

3 weeks ago

Posted a reply to Undexpected Response:, on the site WordPress.org Forums:
Hi, In other cases, the cause of this error is a timeout in PHP-FPM. Can…

4 weeks ago

Posted a reply to Not able to apply theme after restore, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

4 weeks ago

Posted a reply to restore backup different domain, on the site WordPress.org Forums:
Hi Ed, In order to restore the backup on a different domain. You will need…

4 weeks ago

Posted a reply to No admin access after restore, on the site WordPress.org Forums:
Hi, Apologies for the late response. Glad you were able to resolve the issue. Regards,…

4 weeks ago

Posted a reply to No database files with updraftplus backup data, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the backup log? This can be…

4 weeks ago

Posted a reply to backup sucess too fast, on the site WordPress.org Forums:
Hi, Yes, that is normal if the site you are backing up is not that…

4 weeks ago

Posted a reply to Problem in updraftPlus WP, on the site WordPress.org Forums:
Hi, It appears that your login session has already expired. Please can you logout and…

4 weeks ago

Posted a reply to Undexpected Response:, on the site WordPress.org Forums:
Hi, There could be conflict between UpdraftPlus and other plugins you are using. Can you…

4 weeks ago

Posted a reply to Possible virus in plugin found by the host, on the site WordPress.org Forums:
Hi Luca, Them files are part of UpdraftPlus. But you should compare the contents of…

4 weeks ago

Posted a reply to Unable to auto-update this plugin, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest backup log? This can…

4 weeks ago

Posted a reply to [META] Gaining some peace of mind, on the site WordPress.org Forums:
Hi, Apologies for the late reply. 1. I set up weekly backups of everything to…

4 weeks ago

Posted a reply to Can’t authorize access to your Google Drive, on the site WordPress.org Forums:
Hi, Do you have any security or caching plugins installed? Can you try to temporarily…

4 weeks ago

Posted a reply to Backup Failure, on the site WordPress.org Forums:
Hi, It appears that the backup is timing out. Please can you try to reduce…

1 month ago

Posted a reply to Everything in Google Drive Folder from 2018 deleted., on the site WordPress.org Forums:
Hi, I'm afraid once the files have been it can no longer be retrieved. We…

1 month ago