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Posted a reply to Spinning in Sub Pages, on the site WordPress.org Forums:
Hi, Are you referring to the slider on the home page? I check on Chrome…

2 days ago
Posted a reply to Slide direction in a 3 row 1 column format, on the site WordPress.org Forums:
Hi Patrik, It is possible to set the slides to scroll vertically, using the 'Slide…

2 days ago
Posted a reply to Change size and background opacity, on the site WordPress.org Forums:
Hi Patrik, You can change the opacity or the background color by adding a custom…

2 days ago
Posted a reply to Please help with customized Mobile View, on the site WordPress.org Forums:
Hi, Yes, that is correct. For this you will need to create 2 slideshows (one…

2 days ago
Posted a reply to Please reply, on the site WordPress.org Forums:
Hi, Apologies, I have responded to the other topic. Please reply there and I will…

2 days ago
Posted a reply to Warning message when restoring, on the site WordPress.org Forums:
Hi, Apologies for the late reply. I tried to Google the error that you are…

2 days ago
Posted a reply to Could not restore DB, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

2 days ago
Posted a reply to End of backup email not working, on the site WordPress.org Forums:
Hi, We can’t do that, because we support back to WP 3.2 and PHP 5.2,…

2 days ago
Posted a reply to Progress Bar and Hung Uploads, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Please can you try to wipeout your UpdraftPlus settings?…

3 days ago
Posted a reply to All Updates Fail on WP Engine – Could not copy file., on the site WordPress.org Forums:
Hi, Apologies for the late reply. We just recently released a new version of the…

3 days ago
Posted a reply to “(0) ERROR: Could not read the directory: ” (empty), on the site WordPress.org Forums:
Hi, I believe you are using UpdraftPlus Premium? Please use our support form here as…

4 days ago
Posted a reply to Next scheduled backup dates are in the past, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the backup log? This can be…

4 days ago
Posted a reply to file corrupt, on the site WordPress.org Forums:
Hi, Files could get corrupted either on download or upload of backups. Please check and…

4 days ago
Posted a reply to Fatal FTP Error, on the site WordPress.org Forums:
Hi, It appears that the connection got timed out or killed off. As a workaround,…

4 days ago
Posted a reply to Specify Directory for Dropbox backups, on the site WordPress.org Forums:
Hi, In the free version, you can only backup to "Apps/UpdraftPlus" folder. You need the…

5 days ago
Posted a reply to Full server because too many backups, Delete local backup on, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the backup logs? This can be…

5 days ago
Posted a reply to Possible WP-Hide problem?, on the site WordPress.org Forums:
Hi, The log shows "0034.129 (0) Binary zip: error (code: 9 - look it up…

5 days ago
Posted a reply to Restore failure, on the site WordPress.org Forums:
Hi, There appears to be a file permission issue, meaning UpdraftPlus or WordPress does not…

5 days ago
Posted a reply to Automatic Updates not working on Flywheel, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Are you still having the same issue until now?…

6 days ago
Posted a reply to Restoration stops after the first step?, on the site WordPress.org Forums:
Hi, Apologies for the late reply. We have a complete restoration guide here - https://updraftplus.com/faqs/restore-site-updraftplus/…

6 days ago
Posted a reply to Restore failure, on the site WordPress.org Forums:
Hi, "Error message: Existing unremoved folders from a previous restore exist (please use the “Delete…

6 days ago
Posted a reply to Backup Resumptions and unsuccssful, on the site WordPress.org Forums:
Hi, It shows that the backup process is timed out or killed off. Upon checking…

6 days ago
Posted a reply to 2 questions about GDPR, on the site WordPress.org Forums:
Hi, 1. That is for use of the UpdraftPlus plugin. "This page is intended to…

7 days ago
Posted a reply to Can two websites do a backup to the same Updraft folder in Google Drive?, on the site WordPress.org Forums:
Hi @srihariwp @johnnyscience, Apologies for the late reply. You can use one Google Drive account…

2 weeks ago
Posted a reply to Backup stuck and reumption time is negative, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Please can you try to reduce the split archive…

2 weeks ago
Posted a reply to Backup errors, not complete, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Are you still having the same issue up to…

2 weeks ago
Posted a reply to Google drive time out problem, on the site WordPress.org Forums:
Hi @btux, Apologies for the late reply. Do you have any caching or security plugin…

2 weeks ago
Posted a reply to Unable to stop scheduled backups, on the site WordPress.org Forums:
Hi, Please can you re-save it again and then run a test backup? Once the…

2 weeks ago
Posted a reply to Backups fail due to repeated failure to progress, on the site WordPress.org Forums:
Hi, Could you try to reduce the backup archive split size? This will split the…

2 weeks ago
Posted a reply to Unable to stop scheduled backups, on the site WordPress.org Forums:
Hi, Can you make sure that you click the "Save Changes" button at the bottom…

2 weeks ago
Posted a reply to Backup unable to complete, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

2 weeks ago
Posted a reply to Restore successful but Elementor data is gone, on the site WordPress.org Forums:
Hi @adamfartassi, Apologies for the late reply. If you still need the paid support, please…

2 weeks ago
Posted a reply to Cloned Site changes not working on Prod site, on the site WordPress.org Forums:
Hi Stuart, What specific error are you getting when updating the plugins? Can you send…

2 weeks ago
Posted a reply to Unable to complete the backup, on the site WordPress.org Forums:
Hi, Apologies about that. It appears that the CURL request is timing out. Could you…

2 weeks ago
Posted a reply to How to recover blog from a backup?, on the site WordPress.org Forums:
Hi, Yes. Please see our restoration guide here - https://updraftplus.com/faqs/restore-site-updraftplus/ Regards, Bryle

2 weeks ago
Posted a reply to Can’t download uploads from UpdraftPlus, on the site WordPress.org Forums:
Hi, "unable to expand" > It appears that the backup has been corrupted. Please try…

2 weeks ago
Posted a reply to Google Drive authenication issues, on the site WordPress.org Forums:
Hi, It is possible that the connection is being blocked by a firewall. Do you…

2 weeks ago
Posted a reply to Update works only manually, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the backup log? This can be…

2 weeks ago
Posted a reply to Shop emails from cloned sites, on the site WordPress.org Forums:
Hi Stuart, It should still work. Is it on the same server as your source…

3 weeks ago
Posted a reply to Backup to GoogleDrive is stuck, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Your website is visited infrequently and UpdraftPlus is not…

3 weeks ago
Posted a reply to Restoration, on the site WordPress.org Forums:
Hi, Apologies for the late reply. You can use the free version when restoring the…

3 weeks ago
Posted a reply to Backup failed, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

3 weeks ago
Posted a reply to backup failed, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

3 weeks ago
Posted a reply to Google Drive authenication issues, on the site WordPress.org Forums:
Hi, The log shows: "0099.948 (0) Google Drive: ERROR: Have not yet obtained an access…

3 weeks ago
Posted a reply to Problem with LiteSpeed web server, on the site WordPress.org Forums:
Hi, You can check out this link here. Regards, Bryle

3 weeks ago
Posted a reply to Progress Bar and Hung Uploads, on the site WordPress.org Forums:
Hi, Sorry for the late reply. The links are still not accessible. Could you try…

3 weeks ago
Posted a reply to Backup incomplete!, on the site WordPress.org Forums:
Hi, I'm afraid UpdraftPlus Free version can only backup files within the "wp-content" folder. In…

3 weeks ago
Posted a reply to Typo in text domain, on the site WordPress.org Forums:
Hi, Thanks for that. I have already sent this to our Developers to fix. Best…

3 weeks ago
Posted a reply to Backup apparently succeeded, no email, on the site WordPress.org Forums:
Hi Dave, Could you try to reduce the backup archive split size? This will split…

3 weeks ago
Posted a reply to Dates are wrong. Showing dates in future?, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

3 weeks ago