bcrodua
@bcrodua on WordPress.org, @Bryle on Slack
- Member Since: April 6th, 2016
Contribution History
bcrodua’s badges:- Plugin Developer
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Posted a reply to Dropbox upload broken, on the site WordPress.org Forums:
Hi Tim, It is safe to share the log with us here. You can change…18 mins ago
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Posted a reply to Database, on the site WordPress.org Forums:
Hi, Sorry, can you change the file permission so I can view without a Google…31 mins ago
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Posted a reply to Dropbox upload broken, on the site WordPress.org Forums:
Hi, Apologies for the delay over the weekend. To help us work out the cause…18 hours ago
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Posted a reply to Feature Request: Comment on “Backup Now”, on the site WordPress.org Forums:
Hi, It is already available as a feature but only in UpdraftPlus Premium feature. https://updraftplus.com/labels-backups/…3 days ago
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Posted a reply to Automatic update done anyway even if your plugin is set to no updates, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Can you try to temporarily deactivate the caching and…4 days ago
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Posted a reply to Severe database error when restoring, on the site WordPress.org Forums:
Hi Andy, Please can you drop the current database and manually restore the database via…5 days ago
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Posted a reply to Different components stored, on the site WordPress.org Forums:
Hi, Like UpdraftPlus creates its own folder for backups. It could be the same for…5 days ago
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Posted a reply to Backup Restore Failed with Google Drive, on the site WordPress.org Forums:
Hi, Can you try checking the backups directly on your Google Drive and see if…5 days ago
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Posted a reply to ZIP Error 9, on the site WordPress.org Forums:
Hi, It appears that your server disk space is already full. Can you check and…5 days ago
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Posted a reply to UpdraftPlus Restore failed, on the site WordPress.org Forums:
Hi, It appears to be a file permission/ownership issue, meaning UpdraftPlus or WordPress does not…5 days ago
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Posted a reply to “Basic report sent to your site’s admin address” not working, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…5 days ago
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Posted a reply to PHP 8 Compatibility, on the site WordPress.org Forums:
Hi Richie, Yes, it is compatible. https://wordpress.org/support/topic/compatible-with-php-8-2/ Thanks, Bryle6 days ago
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Posted a reply to Backup aborted, failure to progress, on the site WordPress.org Forums:
Hi, It shows that the backup process is timed out or killed off. Please ask…7 days ago
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Posted a reply to Restoring fails – user IDs of the current process, on the site WordPress.org Forums:
Hi Mike, Sorry if I was not that clear. You can restore the plugins, themes,…1 week ago
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Posted a reply to Schedule backup retaining all backups, on the site WordPress.org Forums:
Hi, To help us find out the cause of the issue, please could you send…1 week ago
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Posted a reply to Different components stored, on the site WordPress.org Forums:
Hi, Apologies for the late reply over the weekend. Others contains files and folders that…1 week ago
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Posted a reply to “Real” cron job dosent connect to Google drive, on the site WordPress.org Forums:
Hi, Please check this video - https://www.youtube.com/watch?v=8AyNWJ6EvuY Though with the free version, you cannot create…1 week ago
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Posted a reply to Restoring fails – user IDs of the current process, on the site WordPress.org Forums:
Hi Mike, Can you try to exclude the "others.zip" from the restore? Then just manually…1 week ago
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Posted a reply to Restoring fails – user IDs of the current process, on the site WordPress.org Forums:
Hi Mike, To help us work out the cause of your problem, can you please…2 weeks ago
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Posted a reply to Backup failed, on the site WordPress.org Forums:
Hi, It shows that the backup process is timed out or killed off. Could you…2 weeks ago
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Posted a reply to Can I move my backups to a different folder?, on the site WordPress.org Forums:
Yes, you can do that. Thanks, Bryle2 weeks ago
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Posted a reply to BackUp Uploading cannot finish, on the site WordPress.org Forums:
Hi, Please can you ask your host to increase the maximum_execution_timeout? I would suggest 300s…2 weeks ago
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Posted a reply to It was working now it is not, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log again?…2 weeks ago
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Posted a reply to restoration taking infinite time, on the site WordPress.org Forums:
Hi @anand99 Apologies for the delay. You will need to contact your host/server admin and…2 weeks ago
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Posted a reply to Backup process is not completed, on the site WordPress.org Forums:
Hi, You cannot attach the file here so please use this tool https://pastebin.com/ and paste…2 weeks ago
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Posted a reply to Can I move my backups to a different folder?, on the site WordPress.org Forums:
Hi, Yes, you can move the files but UpdraftPlus won't be able to show them…2 weeks ago
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Posted a reply to Updating Error with updraftplus, on the site WordPress.org Forums:
Hi, Can you try to temporarily deactivate Cloudflare then attempt to update the plugin again?…2 weeks ago
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Posted a reply to Breaking cron jobs, on the site WordPress.org Forums:
Hi Thomas, I will ask one of our developers to check. Thanks, Bryle2 weeks ago
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Posted a reply to Backup process is not completed, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…2 weeks ago
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Posted a reply to Issue with Backups after moving Hosting site, on the site WordPress.org Forums:
Hi, Yes, reducing the split archive would reduce server resource usage. Please check here for…2 weeks ago
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Posted a reply to Not able to complete backup, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Please could you send us a copy of the…2 weeks ago
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Posted a reply to The plugin cannot be activated, on the site WordPress.org Forums:
Hi, It looks like some core files are missing, Can you please try to upload…2 weeks ago
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Posted a reply to AOL Blocks Clone URL, on the site WordPress.org Forums:
Hi @lesliedare Can you try to unblock his IP address using this tool - updraftplus.com/unblock-ip-address/.…2 weeks ago
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Posted a reply to SIte Kit cannot be installed, on the site WordPress.org Forums:
Hi, Sorry, may I know how is UpdraftPlus causing an issue? Can you provide us…2 weeks ago
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Posted a reply to 404 Errors, on the site WordPress.org Forums:
Hi Jeff, Can you check manually via FTP/cPanel File Manager if the files in question…2 weeks ago
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Posted a reply to Backup not working – stuck at “pruing old backup sets”, on the site WordPress.org Forums:
Hi, Can you please send us a copy of the backup log again? Thanks, Bryle2 weeks ago
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Posted a reply to UPDRAFTPLUS NOT WORKING -BACKUP ONLY 2 FOLDERS PLUGIN AND THEMES, on the site WordPress.org Forums:
Hi, Sorry, I can't seem to fnd the log file on your last reply. Where…2 weeks ago
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Posted a reply to The backup attempt has finished, apparently unsuccessfully, on the site WordPress.org Forums:
Hi, Apologies for the delay. Please send us a copy of the backup log here…2 weeks ago
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Posted a reply to Missing backupfiles, on the site WordPress.org Forums:
Hi, Apologies for the delay. If I may ask, did you store your backup on…2 weeks ago
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Posted a reply to 404 Errors, on the site WordPress.org Forums:
Hi, Please can you try to re-install the plugin? Then attempt a new backup. Do…2 weeks ago
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Posted a reply to S3 AWS Free Tier usage limit 2000 reached, on the site WordPress.org Forums:
Hi, Let me consult our developers regarding this. Thanks, Bryle2 weeks ago
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Posted a reply to Issue with Backups after moving Hosting site, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Could you try to reduce the backup archive split…2 weeks ago
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Posted a reply to Local backup will not be deleted, on the site WordPress.org Forums:
Hi, Apologies for the delay. Please send us a new copy of the backup log…2 weeks ago
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Posted a reply to updraft backup using bitnami commands, on the site WordPress.org Forums:
Hi, Sorry, we do not have a guide for that. One of our users have…2 weeks ago
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Posted a reply to Mystery Authentication Option, on the site WordPress.org Forums:
Hi, Can you try to wipe out settings and then re-authenticate? Do you still get…2 weeks ago
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Posted a reply to Restore on Personal Plan, on the site WordPress.org Forums:
Hi John, The short answer is Yes. If you have more questions about the premium…2 weeks ago
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Posted a reply to Not able to complete backup, on the site WordPress.org Forums:
Hi, Can you try to split the archive size further down to 25mb? It shows…2 weeks ago
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Posted a reply to BackUp Uploading cannot finish, on the site WordPress.org Forums:
Hi, Apologies again for the late reply. The file that you shared it is the…3 weeks ago
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Posted a reply to It doesn’t even deserve 1 star, on the site WordPress.org Forums:
Hi, There are many factors that could cause the backup to fail. We would love…3 weeks ago
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Posted a reply to UpdraftPlus Google Drive upload not working, on the site WordPress.org Forums:
Hi, Can you then attempt to Wipe your settings from UpdraftPlus > Advanced tools >…3 weeks ago
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