WordPress.org

Posted a reply to Plugin restore failed, on the site WordPress.org Forums:
Hi, 1. There appears to be a file permission issue, meaning UpdraftPlus or WordPress does…

3 hours ago

Posted a reply to is This slider will increase the page load time?, on the site WordPress.org Forums:
Hi, If you’re enjoying MetaSlider please leave us a 5-star review. They really help us…

23 hours ago

Posted a reply to Increase Scheduling Frequency, on the site WordPress.org Forums:
Hi, Please see FAQ: https://updraftplus.com/faqs/how-can-i-add-any-new-scheduling-interval-to-updraftplus/ Regards, Bryle

23 hours ago

Posted a reply to Failing to connect to Amazon S3, on the site WordPress.org Forums:
Hi, Can you try creating a unique bucket name? Have you already tried that? Regards,…

23 hours ago

Posted a reply to Zip Error occurred warning, on the site WordPress.org Forums:
Hi Kim, It appears to be a file permission issue, meaning UpdraftPlus or WordPress does…

23 hours ago

Posted a reply to Restore button doesn’t work, on the site WordPress.org Forums:
Hi, I have replied to the support ticket that you sent. Thanks, Bryle

23 hours ago

Posted a reply to MISSING TABLES, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

23 hours ago

Posted a reply to Apparently without success, on the site WordPress.org Forums:
Hi, Could you try to reduce the backup archive split size? This will split the…

24 hours ago

Posted a reply to Can’t do Zoom In Full Width Gallery, on the site WordPress.org Forums:
Hi, Apologies for the late reply. I believe you are looking for MetaSlider lightbox plugin?…

3 days ago

Posted a reply to Why this warning ?, on the site WordPress.org Forums:
Hi, I asked because, on UpdraftPlus Premium, you can exclude some tables in the database.…

3 days ago

Posted a reply to Backups not finishing, on the site WordPress.org Forums:
Hi, We have recently released a new version of UpdraftPlus. Please can you try to…

3 days ago

Posted a reply to Uploaded Backup BUT Site has not be recovered, on the site WordPress.org Forums:
Hi, Sorry to hear that. You can try checking if by any chance there is…

3 days ago

Posted a reply to updraft_send_command: error: UpdraftPlus: could not parse the JSON (502), on the site WordPress.org Forums:
Hi Jacob, If you have purchased UpdraftPlus Premium, please open a support request using this…

3 days ago

Posted a reply to plgin keeps braking my site, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

4 days ago

Posted a reply to cannot backup with updraftplus on local host (pc), on the site WordPress.org Forums:
Hi, For us to check, please could you send us a full copy of the…

4 days ago

Posted a reply to updraftplus reports huge wp database table, on the site WordPress.org Forums:
Hi, I would suggest you investigate which plugin is creating that huge table on your…

6 days ago

Posted a reply to Does Updraft work for multisites?, on the site WordPress.org Forums:
Hi, You will need to purchase the Multisite/Network add-on for the plugin to work on…

7 days ago

Posted a reply to Backup complete but not finished?, on the site WordPress.org Forums:
Hi, Thanks for sending the log. Could you try to reduce the backup archive split…

7 days ago

Posted a reply to Unable to recover data from backup due to filename, on the site WordPress.org Forums:
Hi, You can manually restore the backup files. Please check our guide here - https://updraftplus.com/faqs/i-want-to-restore-but-have-either-cannot-or-have-failed-to-do-so-from-the-wp-admin-console/…

7 days ago

Posted a reply to Link to authorise Onedrive access goes nowhere, on the site WordPress.org Forums:
Hi, Yes, I'm afraid you will need UpdraftPlus Premium or OneDrive an add-on to be…

7 days ago

Posted a reply to Uploaded Backup BUT Site has not be recovered, on the site WordPress.org Forums:
Hi Sam, Thanks for sending the log. It shows that it is missing the database…

7 days ago

Posted a reply to Unsuccessful Backup to Google but Successful to Dropbox, on the site WordPress.org Forums:
Hi, I have replied to you on the other topic you created. Let's carry on…

7 days ago

Posted a reply to Backing up to Google Drive Error, on the site WordPress.org Forums:
Hi, Yes, that is what I suggest. Please can you check if there are no…

7 days ago

Posted a reply to Backup complete but not finished?, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

1 week ago

Posted a reply to Uploaded Backup BUT Site has not be recovered, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

1 week ago

Posted a reply to Updraft won’t back up because of errors: HELP, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the full backup log? This can…

1 week ago

Posted a reply to Error when updating, on the site WordPress.org Forums:
Hi, It is possible that the update has failed partway. Please try and re-install the…

1 week ago

Posted a reply to Backup failed, on the site WordPress.org Forums:
Hi, Thanks for sending the logs. It shows that the backup process is timed out…

1 week ago

Posted a reply to MetaSlider Widget Not Working, on the site WordPress.org Forums:
Hi, Under the "Advanced Settings", can you please check the Print JS and Print CSS…

1 week ago

Posted a reply to Some sliders only show one static image, on the site WordPress.org Forums:
Hi, Great! Glad that resolves the issue. If you’re enjoying MetaSlider please leave us a…

1 week ago

Posted a reply to Why this warning ?, on the site WordPress.org Forums:
Hi, Please see FAQ: https://updraftplus.com/faqs/what-exactly-does-updraftplus-back-up/ Just want to confirm, did you use the free version…

1 week ago

Posted a reply to Backing up to Google Drive Error, on the site WordPress.org Forums:
Hi, "4782.104 (10) Google Drive: Upload error: Operation timed out after 60001 milliseconds with 0…

1 week ago

Posted a reply to Backups not finishing, on the site WordPress.org Forums:
Hi, Thanks for sharing the backup log. It shows this warning message "0141.293 (0) [Warning]…

1 week ago

Posted a reply to Name or Add Comment for Each Backup, on the site WordPress.org Forums:
Hi, Please check this topic - https://wordpress.org/support/topic/suggestion-giving-names-to-backups/ Regards, Bryle

1 week ago

Posted a reply to Unsuccessful Backup to Google but Successful to Dropbox, on the site WordPress.org Forums:
Hi, Sorry, I could not open the link to view the log. Please copy the…

1 week ago

Posted a reply to Files storing on server even with “Delete backups” checked, on the site WordPress.org Forums:
Hi, It is possible that the backup is failing to complete successfully. UpdraftPlus will only…

1 week ago

Posted a reply to Google DRive, on the site WordPress.org Forums:
Hi, You can set the number of backups you want to keep so UpdraftPlus will…

2 weeks ago

Posted a reply to Can I Migrate a backup of old website?, on the site WordPress.org Forums:
Hi, Yes, you can restore your website using UpdraftPlus. Please note that the free version…

2 weeks ago

Posted a reply to Updraft and DropBox Authentication issues, on the site WordPress.org Forums:
Hi, Can you try to temporarily deactivate all the other plugins please? There could be…

2 weeks ago

Posted a reply to Backup failed, on the site WordPress.org Forums:
Hi, Sorry, I can't access the log. Please can you post the log on pastebin…

2 weeks ago

Posted a reply to Position of slider above page contents, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Are you still having issues on where to put…

2 weeks ago

Posted a reply to Error while reading response header from upstream, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Could you please help us run a test? Can…

2 weeks ago

Posted a reply to Easy Updates Manager not working with GitHub updater, on the site WordPress.org Forums:
Hi, Apologies for the late reply. I will check with our developer regarding this. Thanks,…

2 weeks ago

Posted a reply to Backup & Restore From MY PC ?, on the site WordPress.org Forums:
Hi, You can restore the backup using a localhost site. However, you may need to…

2 weeks ago

Posted a reply to Error while reading response header from upstream, on the site WordPress.org Forums:
Hi, Apologies for the late reply. I will consult our developer regarding this issue. Thanks!

2 weeks ago

Posted a reply to News slider and cache, on the site WordPress.org Forums:
Hi, It is possible. Try to clear the cache or try a different browser to…

2 weeks ago

Posted a reply to Optimize database tables, on the site WordPress.org Forums:
Hi, Apologies for the late reply. It is possible that PHP timeout on your server.…

2 weeks ago

Posted a reply to Compaptibility with PHP 7.3, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Please can you confirm that you have the latest…

2 weeks ago

Posted a reply to backup apparently unsuccessful, on the site WordPress.org Forums:
Hi, For complete details, please check FAQ: https://updraftplus.com/faqs/how-much-resources-does-updraftplus-need/ Regards, Bryle

2 weeks ago

Posted a reply to Backup non-WordPress tables?, on the site WordPress.org Forums:
Hi, Yes, a non-WordPress table is used to mean "table without the prefix used for…

2 weeks ago