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Posted a reply to Backup unsuccessful in the past month, on the site WordPress.org Forums:
Hi, Please can you send us a copy of the backup log? This can be…

15 hours ago
Posted a reply to Updraft_Change path of google drive, on the site WordPress.org Forums:
Hi, UpdraftPlus Google Drive sub-folder is available as an add-on here. Regards, Bryle

15 hours ago
Posted a reply to Backup Error – The backup is being aborted for a repeated failure to progress., on the site WordPress.org Forums:
Hi, No, you will not lose your backups if you re-install the plugin. I would…

15 hours ago
Posted a reply to Backup message – Warnings encountered, on the site WordPress.org Forums:
Hi, Please can you exclude the "updraft" folder from the backup? The option can be…

15 hours ago
Posted a reply to Update to V3.15.1 hangs plugin, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Are you still having the same issue until now?…

3 days ago
Posted a reply to UpdraftPlus Restoration Failed, on the site WordPress.org Forums:
Hi, Can you please send us a copy of the restoration log? You can find…

4 days ago
Posted a reply to Updraft claims “installed” but not showing up, on the site WordPress.org Forums:
Hi, First can you please check if the plugin is not being blocked by your…

4 days ago
Posted a reply to Site slows down during updraft plus backup, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Are you still having the same issue? Can you…

4 days ago
Posted a reply to Error Warning php_errorlog, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Are you still having the same issue until now?…

4 days ago
Posted a reply to Back Fails After Update, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

5 days ago
Posted a reply to Backup Repeatedly Fails, on the site WordPress.org Forums:
Hi, It appears that the backup process gets timed out or killed off. Please ask…

1 week ago
Posted a reply to W3 Total Cache Error, on the site WordPress.org Forums:
Hi, Please can you send us a copy of the backup log? This can be…

1 week ago
Posted a reply to Multiple backups each day, on the site WordPress.org Forums:
Hi, Please can you double check if all the backup are from the same site?…

1 week ago
Posted a reply to Cache: Issue with permission, on the site WordPress.org Forums:
Hi Lene, This error means that WP-Optimize wasn't able to write in the file "wp-config.php"…

1 week ago
Posted a reply to how to verify compress, on the site WordPress.org Forums:
Hi, Yes, WP-Optimize does automatically compress the images. You can set the optimization level through…

1 week ago
Posted a reply to Multiple backups each day, on the site WordPress.org Forums:
Hi, Please can you send us a copy of the backup log? This can be…

1 week ago
Posted a reply to W3 Total Cache Error, on the site WordPress.org Forums:
Hi, I just want to confirm if you have already re-installed the plugin? Also could…

1 week ago
Posted a reply to Backup not found / size 0, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Are you still having the same issue up to…

1 week ago
Posted a reply to “Waiting to Retry because of errors”, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

2 weeks ago
Posted a reply to DreamObjects issue, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

2 weeks ago
Posted a reply to Unkown MySQL server host global-db:3306, on the site WordPress.org Forums:
Hi Alex, To help us work out the cause of your problem, can you please…

2 weeks ago
Posted a reply to Backup fails on Plugin Folder, on the site WordPress.org Forums:
Hi, It appears that you are using the UpdraftPlus premium version. Please send us a…

2 weeks ago
Posted a reply to No error reporting emails?, on the site WordPress.org Forums:
Hi Christian, Apologies, the option to do that is available for premium version only. Please…

2 weeks ago
Posted a reply to Backup not worked, on the site WordPress.org Forums:
Hi, Could you try to reduce the backup archive split size. This will split the…

2 weeks ago
Posted a reply to No error reporting emails?, on the site WordPress.org Forums:
Hi Christian, You can setup UpdraftPlus to only send email if you there are errors…

2 weeks ago
Posted a reply to Backup does not complete, on the site WordPress.org Forums:
Hi, It shows that the backup process is timed out or killed off. Could you…

2 weeks ago
Posted a reply to BackUp not finished, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest full backup log? This…

2 weeks ago
Posted a reply to Back-up keeps showing not finished, how do I resolve?, on the site WordPress.org Forums:
Hi @diraph, The log shows that the backup has been timed out or killed while…

2 weeks ago
Posted a reply to Backup fails on Plugin Folder, on the site WordPress.org Forums:
Hi, Please can you try to reduce the split archive size further down to 25Mb?…

2 weeks ago
Posted a reply to Force updates disable some plugins, on the site WordPress.org Forums:
Hi, That's great! Thanks for using the plugin. Best Wishes, Bryle

2 weeks ago
Posted a reply to 2 backups per day instead of 1?, on the site WordPress.org Forums:
Hi, That's great! Please feel free to open a new thread if you encounter any…

2 weeks ago
Posted a reply to The backup is being aborted due to a repeated failure, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Are you still having problems with your backups? Can…

2 weeks ago
Posted a reply to PHP Error, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Please can you try to update to latest version?…

2 weeks ago
Posted a reply to updraft remote storage associated remote account, on the site WordPress.org Forums:
Hi, You should be able to see the Account name on the Google Drive Settings…

3 weeks ago
Posted a reply to Back up and back up process, on the site WordPress.org Forums:
Hi, It appears to be a file permission/ownership issue, meaning UpdraftPlus or WordPress does not…

3 weeks ago
Posted a reply to Force updates disable some plugins, on the site WordPress.org Forums:
Hi Nico, Thanks for the feedback. Did those plugin get updated though? Regards, Bryle

3 weeks ago
Posted a reply to Updraftplus backups to Google not completing, on the site WordPress.org Forums:
Hi Caroline, Apologies for the late reply. If you want to keep a copy of…

3 weeks ago
Posted a reply to Missing backup files, on the site WordPress.org Forums:
Hi Rob, Apologies for the late reply. The backup could have been deleted or removed…

3 weeks ago
Posted a reply to Is there a way to make upgrader_process_complete still trigger, on the site WordPress.org Forums:
Hi, Apologies for the late reply. I will consult our developer on this. Thanks, Bryle

3 weeks ago
Posted a reply to Preloading cache, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Are you still having the same issue until now?…

3 weeks ago
Posted a reply to Back-up keeps showing not finished, how do I resolve?, on the site WordPress.org Forums:
Hi, Can you please send us a copy of the backup log? This can be…

3 weeks ago
Posted a reply to Cannot restore from backup as it keeps on verifying, on the site WordPress.org Forums:
Hi, Can you please send us a copy of the restoration log? You can find…

3 weeks ago
Posted a reply to 2 backups per day instead of 1?, on the site WordPress.org Forums:
Hi, Please can update the plugin to latest version please? Could you try to reduce…

3 weeks ago
Posted a reply to Slider not sliding, on the site WordPress.org Forums:
Hi, Please can you confirm that you are using the latest version of the plugin?…

3 weeks ago
Posted a reply to Unable to view uploaded backup files, on the site WordPress.org Forums:
Hi, You can view the account name in the UpdraftPlus "Settings" tab > Google Drive…

3 weeks ago
Posted a reply to Backup: Images in Library but not visible, on the site WordPress.org Forums:
Hi, Apologies for the late reply. Are you still having the same issue up to…

4 weeks ago
Posted a reply to The backup is being aborted for a repeated failure to progress., on the site WordPress.org Forums:
Hi @opensideproject, It shows that the backup process is timed out or killed off. Please…

4 weeks ago
Posted a reply to Trouble Understanding Scheduled Backups, on the site WordPress.org Forums:
Hi, I am afraid that orders/data made after the backup, if something goes wrong, will…

4 weeks ago
Posted a reply to Updraft backup getting stuck, on the site WordPress.org Forums:
Hi, Could you try to reduce the backup archive split size. This will split the…

4 weeks ago
Posted a reply to Backup not found / size 0, on the site WordPress.org Forums:
Hi, Yes, the backup appears to have successfully completed. Can you try to click on…

4 weeks ago