Profiles

Posted a reply to Fatal error: Uncaught Automattic\\WooCommerce, on the site WordPress.org Forums:
Hi there, I'd recommend you go through the fatal error guide: https://woocommerce.com/document/troubleshooting-fatal-error-plugin/ This is possibly…

Posted a reply to Can’t Publish or Update Products That are in excluded sync category, on the site WordPress.org Forums:
hi @hiji84 Your feedback has ben noted and will be escalated internally. Thanks!

Posted a reply to add recaptcha to login/ register form, on the site WordPress.org Forums:
Hi @jozmas147 , I'd recommend you use Google reCaptcha for WooCommerce. If you want to…

Posted a reply to How to add store address to emails?, on the site WordPress.org Forums:
Hi there, Thanks for providing a workaround via the code snippet, so I’m going to…

Posted a reply to Query Error Error performing query., on the site WordPress.org Forums:
Hi @antonio24073 , As @nicw please contact us at WooCommerce.com > My Account > Support.…

Posted a reply to Missing data in Analytics Report, on the site WordPress.org Forums:
Hi @louisryckmans I am glad it is working. You are not supposed to track from…

Posted a reply to ] This value is not a valid URL [additionalImageLinks[0], on the site WordPress.org Forums:
Hi @joyryde , Please contact us at WooCommerce.com > My Account > Support. You may…

Posted a reply to Facebook for WooCommerce doesn’t work, on the site WordPress.org Forums:
Hi @charchub , As stated by @nixiack8 , this is an open bug currently being…

Posted a reply to Missing data in Analytics Report, on the site WordPress.org Forums:
Hi @louisryckmans You can use the Tag Assistant chrome extension to check if the correct…

Posted a reply to Facebook CAPI, on the site WordPress.org Forums:
Hi Mike, To help further, if you can please share your System Status Report, that…

Posted a reply to NO CONECTA WOOCOMMERCE CON FACEBOOK, on the site WordPress.org Forums:
Transalation: Would it be possible to upload a screenshot to help in troubleshooting? I recommend…

Posted a reply to How to Verify Buy Conversion, on the site WordPress.org Forums:
Hi @maurodf Thanks for the System status Report. Everything checks there. Please have you tried…

Posted a reply to Product visibility hidden, on the site WordPress.org Forums:
Hi @andreu Thanks for this information. Yes, that's correct. Please let me know if you…

Posted a reply to Filter gets price of main product instead of the price of the product in block, on the site WordPress.org Forums:
Hi @plenet10 , We do not implement or troubleshoot custom code to add functionality to…

Posted a reply to Notification when product changes published, on the site WordPress.org Forums:
Hi @ktraving2 I understand how frustrating this can be. To help you further, please share…

Posted a reply to automatically generated translation files, on the site WordPress.org Forums:
Hi @birleyici Thanks for providing the path. Since Loco translate is creating the files. I'd…

Posted a reply to Catalogue set up issue – Pixel ‘not ready’, on the site WordPress.org Forums:
Hi @carriekay, Sorry to hear about that! It looks like the Facebook connection didn’t set…

Posted a reply to Creating invoices with WooCommerce, on the site WordPress.org Forums:
Hi @dianaccarranza , To clarify, the invoice you mean are the order emails you get…

Posted a reply to Problem connecting website, on the site WordPress.org Forums:
Hi @factorfarma , Sorry to hear about that! It looks like the Facebook connection didn’t…

Posted a reply to No Ecommerce events tracking since upgrade, on the site WordPress.org Forums:
Hi @benizioni, Thanks for your message! I’d be glad to help you get this sorted.…

Posted a reply to Connection Made but Something Went Wrong, on the site WordPress.org Forums:
Hi @pelaskouf Thanks for the reply. I am glad you got this resolved. Please can…

Posted a reply to Product Condition and Brand Attributes, on the site WordPress.org Forums:
Hi @aquiris You should map a WooCommerce category to a Facebook category (using the Google…

Posted a reply to WooCommerce Analytics, on the site WordPress.org Forums:
Hi @jktech42 To resolve this issue, please go to: WooCommerce ➔ Status ➔ Tools ➔…

Posted a reply to iPhone ‘View On Website’ not working, on the site WordPress.org Forums:
Hi @greenmachine99 ! I'd recommend you reset/delete the Facebook products and check if this works.…

Posted a reply to iPhone ‘View On Website’ not working, on the site WordPress.org Forums:
Hi @greenmachine99 ! I tested this on an iPhone 11 running iOS version 15.2.1 -…

Posted a reply to Analytics Ecommerce Tracking Conversion Report Update, on the site WordPress.org Forums:
Hi @problematichild ! To answer your question, it won't update because it was recording the…

Posted a reply to Ordering virtual product with voucher not possible, on the site WordPress.org Forums:
Hi @mcf112 ! You are absolutely correct, the bug has been reported here: https://github.com/woocommerce/woocommerce-gutenberg-products-block/issues/5713 I'd…

Posted a reply to Cart preview on check out page, on the site WordPress.org Forums:
Hi there! With Storefront Powerpack, you can remove the cart from header: https://cld.wthms.co/mX0uMs The end…

Posted a reply to Purchase Event not Firing, on the site WordPress.org Forums:
Hey @ryanhoi1234 ! To troubleshoot further, please create a staging site then disable all plugins…

Posted a reply to Facebook for woocommerce sync, on the site WordPress.org Forums:
Hi @gdsystem! I'd recommend you delete or reset all Facebook products to start afresh: https://woocommerce.com/document/facebook-for-woocommerce-delete-or-reset-all-facebook-products/…

Posted a reply to Facebook now adding main product on-top of its variants. Should just be variants, on the site WordPress.org Forums:
Thank you for providing the screenshots. Based on what I can see, I believe there…

Posted a reply to Product Details, on the site WordPress.org Forums:
Hi @udoxmedia , Sure you can! You need to use the wc_stripe_description ($description, $payment_method_id) filter…

Posted a reply to wc_facebook_regenerate_feed after deleting plugin, on the site WordPress.org Forums:
Hi @samovaari , The steps are detailed here: https://woocommerce.com/document/facebook-for-woocommerce-uninstall-plugin-and-remove-woocommerce-facebook-app/#section-1 I hope this helps!

Posted a reply to No Purchase Event send after order completion, on the site WordPress.org Forums:
Hi @matdabrowski , Thanks for creating your own forum issue. To be sure we are…