Profiles

Posted a reply to Plugin doesn’t work as described, on the site WordPress.org Forums:
Hello, There was a typo in the email, support@backuply.com

Posted a reply to Plugin doesn’t work as described, on the site WordPress.org Forums:
Hello, We are sorry for the negative experience you have faced, and as of refund,…

Posted a reply to Please restore my copyright notice/attribution, on the site WordPress.org Forums:
Hello, We have added the copyright notice in version 1.4.1. Regards,Backuply Team

Posted a reply to Please restore my copyright notice/attribution, on the site WordPress.org Forums:
Hello, Thanks for all this information and we confirm here that these methods match the…

Posted a reply to Please restore my copyright notice/attribution, on the site WordPress.org Forums:
Hi, @davidanderson , I also checked with other team members who were part of this…

Posted a reply to Please restore my copyright notice/attribution, on the site WordPress.org Forums:
Hello, We will be releasing a version tomorrow with the copyright notice in the file.…

Posted a reply to Waste of time, on the site WordPress.org Forums:
Hello, We sincerely apologise for the negative experience you had, would you please tell us…

Posted a reply to Please restore my copyright notice/attribution, on the site WordPress.org Forums:
Hello, We are sorry for the delay and apologies for the credit not being there,…

Posted a reply to Backup stuck at creating a job, on the site WordPress.org Forums:
Hello @andyjay2012 , We are sorry for the inconvenience caused, the issue is because of…

Posted a reply to Backup stuck at creating a job, on the site WordPress.org Forums:
Hello, For those who may have faced the same issue, the issue was caused because…

Posted a reply to Stuck creating a job, on the site WordPress.org Forums:
Hello, Thanks, for updating us about it, as the issue has been resolved, will close…

Posted a reply to Quick question – Restoring at new server, on the site WordPress.org Forums:
Hello, You will just need to create a new WordPress install on that new server,…

Posted a reply to Stuck creating a job, on the site WordPress.org Forums:
Hello, Thanks for the information, from what you have mentioned, it seems like something is…

Posted a reply to Stuck creating a job, on the site WordPress.org Forums:
Hello, Would you please tell at what point the backup is stuck? the percentage, so…

Posted a reply to Stuck creating a job, on the site WordPress.org Forums:
Hello, We are sorry for the inconvenience caused.From what you have stated, it seems like,…

Posted a reply to Backuply create an error_log file in WP Root directory., on the site WordPress.org Forums:
Hello, We are sorry for the inconvenience caused.There is nothing to worry about it, its…

Posted a reply to Backuply quit working, on the site WordPress.org Forums:
Hello, We are sorry for the inconvenience you faced.If you could create a ticket, we…

Posted a reply to I just hate this plugin, on the site WordPress.org Forums:
Hello, We are sorry for the negative experience you had.Would you please tell us if…

Posted a reply to Useless, on the site WordPress.org Forums:
Hello, Glad to know it worked, and we understand completely how frustrating it can be…

Posted a reply to Useless, on the site WordPress.org Forums:
Hello, We are sorry for the inconvenience you faced.If you could create a ticket, we…

Posted a reply to Problem with Migrating/Cloning, on the site WordPress.org Forums:
Hello, We are sorry for the inconvenience caused.Would you please check your PHP memory limit,…

Posted a reply to Google Drive : failed, on the site WordPress.org Forums:
Hello, Thanks for updating us about it, from what it seems like there was issue…

Posted a reply to Google Drive : failed, on the site WordPress.org Forums:
Hello, We are sorry for the inconvenience caused.Would you please try to Backup again and…

Posted a reply to Your servers are down to validate api tokens, on the site WordPress.org Forums:
Hello, We are sorry for the inconvenience caused.Did you got any specific error, that would…

Posted a reply to error while unzipping the backup, on the site WordPress.org Forums:
Hello,We have fixed this issue, in version 1.2.6, if you still face this issue after…

Posted a reply to Premium version: email verification link not received., on the site WordPress.org Forums:
Hello, We are sorry for the inconvenience caused, and thanks for updating us about this…

Posted a reply to error while unzipping the backup, on the site WordPress.org Forums:
Hello, We are sorry for the inconvinenece caused. Will it be possible for you to…

Posted a reply to Backuply stuck at 61% on restore, on the site WordPress.org Forums:
Hello, We are sorry for the inconvenience caused. Would you please try to increase your…

Posted a reply to File won’t upload, on the site WordPress.org Forums:
Hello, We have released a new version which has a fix to this issue, would…

Posted a reply to File won’t upload, on the site WordPress.org Forums:
Hello, We are sorry for the inconvenience caused.Would you please tell us which browser you…

Posted a reply to Problem in Restoring Database, on the site WordPress.org Forums:
Hello, Thanks for updating us about the plugin working fine for you now. Do let…

Posted a reply to Restore after ban web site, on the site WordPress.org Forums:
Hello, You will need to upload the backup file to wp-content/backuply/backups folder and then sync…

Posted a reply to Restore from Google stuck at 10% and then “Security Check Failed”, on the site WordPress.org Forums:
Hello, We are sorry for the inconvenience caused.It looks like some Firewall is blocking Backuply…

Posted a reply to backup options inactive, on the site WordPress.org Forums:
Hello @jlhenshaw, We are sorry to know you are not able to find how to…

Posted a reply to Useless without WebDAV in free version, on the site WordPress.org Forums:
Hello, We thank you for your feedback, and good to know you like our products.We…

Posted a reply to Restore stuck on 3% (1 GB backup from GoogleDrive), on the site WordPress.org Forums:
Hello @sunezapa , Glad to know that the issue got fixed and thanks for updating…

Posted a reply to Restore stuck on 3% (1 GB backup from GoogleDrive), on the site WordPress.org Forums:
Hello @sunezapa , We are sorry for the inconvenience caused.Would you please also check the…

Posted a reply to Problem in Restoring Database, on the site WordPress.org Forums:
Hello @solutionsdev , Would you please tell us if you were able to fix the…

Posted a reply to Problem in Restoring Database, on the site WordPress.org Forums:
Hello @solutionsdev , Thanks for the information, I tried to recreate the issue you are…

Posted a reply to Problem in Restoring Database, on the site WordPress.org Forums:
Hello, We are sorry for the inconvinence caused. Would you please tell us which SQL…

Posted a reply to Problem in Restoring Database, on the site WordPress.org Forums:
Hello @solutionsdev , Would you please tell, if you manually remove the tables through some…

Posted a reply to Poorly designed – Does not deliver, on the site WordPress.org Forums:
Hello, We are sorry for your bad experience with our product.Will it be possible for…

Posted a reply to How does it work in a multisite, on the site WordPress.org Forums:
Hello, Sorry for the inconvenience caused.From the screenshot, it looks like, some fatal error happened…

Posted a reply to How does it work in a multisite, on the site WordPress.org Forums:
Hello, Yes, I have tried reproducing the issue and the sync is working without any…

Posted a reply to How does it work in a multisite, on the site WordPress.org Forums:
Hello, Syncing is independent of migration so it should work irrespective of if it's migration…

Posted a reply to How does it work in a multisite, on the site WordPress.org Forums:
Hello, Would you please check if you have the info file where you have uploaded…

Posted a reply to How does it work in a multisite, on the site WordPress.org Forums:
Hello, So when you sync does it gets stuck at loading or does it refreshes…

Posted a reply to How does it work in a multisite, on the site WordPress.org Forums:
Hello @sirotwo Okay, would you please tell what issue you are facing or at what…

Posted a reply to How does it work in a multisite, on the site WordPress.org Forums:
Hello, Yes, we are sorry to say that as of now there is no way…

Posted a reply to How does it work in a multisite, on the site WordPress.org Forums:
Hello @sirotwo So it backups whole Network, which means it will back up all websites.You…