Profiles

  • Member Since: June 16th, 2015
  • Location: USA
  • Website: jetbackup.com/jetbackup-for-wordpress
  • Employer: JetBackup
  • Find me on:
  • Committed [3117752] to Plugins SVN:
    v2.0.9.15

  • Committed [3114815] to Plugins SVN:
    Added tag Fixed reame

  • Committed [3113526] to Plugins SVN:
    Readme structure fix

  • Committed [3113476] to Plugins SVN:
    Readme minor fixes

  • Committed [3113473] to Plugins SVN:
    Minimum version tested update

  • Posted a reply to Backup failure, on the site WordPress.org Forums:
    Hello pandalinjingjing,Just to clarify, BackupGuard has been rebranded as JetBackup for WordPress, and we no…

  • Posted a reply to Failed Restore Operation, on the site WordPress.org Forums:
    Hi daviddelcastillo, We're glad to hear that you were able to recover your site!We offer…

  • Posted a reply to Failed Restore Operation, on the site WordPress.org Forums:
    Hello daviddelcastillo,If you are able to, can you please provide the version and/or tier (Free,…

  • Posted a reply to Extracted full backup is not a full backup, on the site WordPress.org Forums:
    Hello, I'm glad that I was able to clear up any confusion. For further insight,…

  • Posted a reply to Extracted full backup is not a full backup, on the site WordPress.org Forums:
    Hello mj,To clarify, JetBackup for WordPress backs up only the essential files/folders in order to…

  • Committed [3019727] to Plugins SVN:
    2.0.9.11

  • Committed [3019726] to Plugins SVN:
    2.0.9.9

  • Posted a reply to Backup Stuck, on the site WordPress.org Forums:
    Hello kiwihawk,Thank your for providing the extra information. If possible, can you please provide the…

  • Posted a reply to Backup Stuck, on the site WordPress.org Forums:
    Hi kiwihawk,To help us troubleshoot your issue, can you provide us with the following information?*…

  • Committed [3016772] to Plugins SVN:
    2.0.9.9

  • Committed [3011859] to Plugins SVN:
    2.0.9.7

  • Committed [3010922] to Plugins SVN:
    2.0.9.6

  • Posted a reply to Backup continuously Runs again and again, on the site WordPress.org Forums:
    Hi rkexcel,Thank you for the quick updates. This issue was resolved in the current version…

  • Posted a reply to Backup continuously Runs again and again, on the site WordPress.org Forums:
    Hello rkexcel, So that we can check further, can you please let us know the…

  • Posted a reply to Error getting status, on the site WordPress.org Forums:
    Hello @livingwild, It looks like there was a network issue. Please make sure that you…

  • Committed [2989601] to Plugins SVN:
    Delete old files

  • Committed [2989599] to Plugins SVN:
    = 2.0.8.7 = * Fixed an issue with remote backups cleanup during ...

  • Posted a reply to Error getting status, on the site WordPress.org Forums:
    Hello @livingwild,No problem, we are glad to help in any way that we can! The "Error…

  • Posted a reply to Error getting status, on the site WordPress.org Forums:
    Hello @livingwild,To further investigate the issue, please let us know what version of JetBackup for…

  • Posted a reply to MySQL Database error after attempted backup restore through Jetbackup plugin, on the site WordPress.org Forums:
    Hello @lizr1 ,Thank you for reaching out to us. We're glad to hear that your…

  • Posted a reply to JetpackBackup is not working, no it stucks on closing archives, on the site WordPress.org Forums:
    Hello Michael, Can you please try updating to the latest version, v2.0.7, and see if…

  • Posted a reply to Unable to Download a Backup, on the site WordPress.org Forums:
    Hi Martin, We are unable to replicate this in our test environment. We apologize for…

  • Committed [2973586] to Plugins SVN:
    Tested unto wordpress 6.2.2

  • Committed [2962140] to Plugins SVN:
    Tested unto wordpress 6.2.2

  • Committed [2962139] to Plugins SVN:
    Tested unto wordpress 6.2.2

  • Posted a reply to Unable to Download a Backup, on the site WordPress.org Forums:
    Hello Michael, We are attempting to replicate this issue on one of our test environments.…

  • Posted a reply to JetpackBackup is not working, no it stucks on closing archives, on the site WordPress.org Forums:
    Hello Michael, Can you please confirm that you are using JetBackup for WordPress, and not…

  • Posted a reply to Cannot restore: Source URL http – current URL https, on the site WordPress.org Forums:
    Hello @simonb22 , We are excited to announce that with the release of JetBackup for…

  • Posted a reply to Do not report costs at the beginning, on the site WordPress.org Forums:
    Hello @caykhe36 , Thank you for taking the time to leave a review of JetBackup…

  • Posted a reply to Jetbackup Not Working, on the site WordPress.org Forums:
    Hello @mickeymo , I apologize for the lack of clarification. First, you will need to…

  • Committed [2946178] to Plugins SVN:
    Tested unto wordpress 6.2.2

  • Committed [2946177] to Plugins SVN:
    2.0.5.1

  • Committed [2946170] to Plugins SVN:
    2.0.5.1

  • Posted a reply to backup doesn’t start, on the site WordPress.org Forums:
    Hello @unicok , Can you please ensure that you are using the most up to…

  • Posted a reply to Jetbackup Not Working, on the site WordPress.org Forums:
    Hello @mickeymo , We are sorry to hear that you are experiencing this issue. In…

  • Posted a reply to Uncaught ArgumentCountError in com/core/notice/SGNoticeHandler.php, on the site WordPress.org Forums:
    Hello @derpapst13 , Apologies for the delay in responding to your post! In order to…

  • Committed [2929656] to Plugins SVN:
    2.0.4

  • Committed [2929653] to Plugins SVN:
    2.0.4

  • Committed [2927509] to Plugins SVN:
    2.0.4

  • Committed [2927507] to Plugins SVN:
    2.0.3

  • Posted a reply to Jetback lost 5 months of backups., on the site WordPress.org Forums:
    Hello @cupideros , We are very sorry for the inconvenience this has caused. Can you…

  • Posted a reply to Cannot restore: Source URL http – current URL https, on the site WordPress.org Forums:
    Hello @simonb22, This is currently a known bug, and we have created an internal issue…

  • Posted a reply to говно. does not work after update, on the site WordPress.org Forums:
    Hello freemus, Thank you for taking the time to leave a review of JetBackup for…

  • Posted a reply to Restore not starting, on the site WordPress.org Forums:
    Hello @draihi, Just to provide an update, this issue (JBWP-#54) has been resolved in the…

  • Posted a reply to Restore stop at 2%, on the site WordPress.org Forums:
    Hello @clifford1944, Just to provide an update, this issue (JBWP-#54) has been resolved in the latest…