JetBackup
@backupguard on WordPress.org and Slack
- Member Since: June 16th, 2015
- Location: USA
- Website: jetbackup.com/jetbackup-for-wordpress
- Employer: JetBackup
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Posted a reply to SGBP Extractor not working, on the site WordPress.org Forums:
Hello Heinz, Thank you for reaching out. We would recommend using the Extract feature in… -
Posted a reply to SGBP Extractor not working, on the site WordPress.org Forums:
Hello @tom2708 Thank you for contacting us! To clarify, BackupGuard has been rebranded as JetBackup… -
Posted a reply to SGBP Extractor 2.0, on the site WordPress.org Forums:
Hello timothy89,Just to clarify, BackupGuard has been rebranded as JetBackup for WordPress, and we no… -
Posted a reply to Jetbackup not restoring backup, on the site WordPress.org Forums:
Hello csmadhu, Thank you for reaching out! To clarify, the error you received indicates that… -
Committed [3117752] to Plugins SVN:
v2.0.9.15 -
Committed [3114815] to Plugins SVN:
Added tag Fixed reame -
Committed [3113526] to Plugins SVN:
Readme structure fix -
Committed [3113476] to Plugins SVN:
Readme minor fixes -
Committed [3113473] to Plugins SVN:
Minimum version tested update -
Posted a reply to Backup failure, on the site WordPress.org Forums:
Hello pandalinjingjing,Just to clarify, BackupGuard has been rebranded as JetBackup for WordPress, and we no… -
Posted a reply to Failed Restore Operation, on the site WordPress.org Forums:
Hi daviddelcastillo, We're glad to hear that you were able to recover your site!We offer… -
Posted a reply to Failed Restore Operation, on the site WordPress.org Forums:
Hello daviddelcastillo,If you are able to, can you please provide the version and/or tier (Free,… -
Posted a reply to Extracted full backup is not a full backup, on the site WordPress.org Forums:
Hello, I'm glad that I was able to clear up any confusion. For further insight,… -
Posted a reply to Extracted full backup is not a full backup, on the site WordPress.org Forums:
Hello mj,To clarify, JetBackup for WordPress backs up only the essential files/folders in order to… -
Committed [3019727] to Plugins SVN:
2.0.9.11 -
Committed [3019726] to Plugins SVN:
2.0.9.9 -
Posted a reply to Backup Stuck, on the site WordPress.org Forums:
Hello kiwihawk,Thank your for providing the extra information. If possible, can you please provide the… -
Posted a reply to Backup Stuck, on the site WordPress.org Forums:
Hi kiwihawk,To help us troubleshoot your issue, can you provide us with the following information?*… -
Committed [3016772] to Plugins SVN:
2.0.9.9 -
Committed [3011859] to Plugins SVN:
2.0.9.7 -
Committed [3010922] to Plugins SVN:
2.0.9.6 -
Posted a reply to Backup continuously Runs again and again, on the site WordPress.org Forums:
Hi rkexcel,Thank you for the quick updates. This issue was resolved in the current version… -
Posted a reply to Backup continuously Runs again and again, on the site WordPress.org Forums:
Hello rkexcel, So that we can check further, can you please let us know the… -
Posted a reply to Error getting status, on the site WordPress.org Forums:
Hello @livingwild, It looks like there was a network issue. Please make sure that you… -
Committed [2989601] to Plugins SVN:
Delete old files -
Committed [2989599] to Plugins SVN:
= 2.0.8.7 = * Fixed an issue with remote backups cleanup during ... -
Posted a reply to Error getting status, on the site WordPress.org Forums:
Hello @livingwild,No problem, we are glad to help in any way that we can! The "Error… -
Posted a reply to Error getting status, on the site WordPress.org Forums:
Hello @livingwild,To further investigate the issue, please let us know what version of JetBackup for… -
Posted a reply to MySQL Database error after attempted backup restore through Jetbackup plugin, on the site WordPress.org Forums:
Hello @lizr1 ,Thank you for reaching out to us. We're glad to hear that your… -
Posted a reply to JetpackBackup is not working, no it stucks on closing archives, on the site WordPress.org Forums:
Hello Michael, Can you please try updating to the latest version, v2.0.7, and see if… -
Posted a reply to Unable to Download a Backup, on the site WordPress.org Forums:
Hi Martin, We are unable to replicate this in our test environment. We apologize for… -
Committed [2973586] to Plugins SVN:
Tested unto wordpress 6.2.2 -
Committed [2962140] to Plugins SVN:
Tested unto wordpress 6.2.2 -
Committed [2962139] to Plugins SVN:
Tested unto wordpress 6.2.2 -
Posted a reply to Unable to Download a Backup, on the site WordPress.org Forums:
Hello Michael, We are attempting to replicate this issue on one of our test environments.… -
Posted a reply to JetpackBackup is not working, no it stucks on closing archives, on the site WordPress.org Forums:
Hello Michael, Can you please confirm that you are using JetBackup for WordPress, and not… -
Posted a reply to Cannot restore: Source URL http – current URL https, on the site WordPress.org Forums:
Hello @simonb22 , We are excited to announce that with the release of JetBackup for… -
Posted a reply to Do not report costs at the beginning, on the site WordPress.org Forums:
Hello @caykhe36 , Thank you for taking the time to leave a review of JetBackup… -
Posted a reply to Jetbackup Not Working, on the site WordPress.org Forums:
Hello @mickeymo , I apologize for the lack of clarification. First, you will need to… -
Committed [2946178] to Plugins SVN:
Tested unto wordpress 6.2.2 -
Committed [2946177] to Plugins SVN:
2.0.5.1 -
Committed [2946170] to Plugins SVN:
2.0.5.1 -
Posted a reply to backup doesn’t start, on the site WordPress.org Forums:
Hello @unicok , Can you please ensure that you are using the most up to… -
Posted a reply to Jetbackup Not Working, on the site WordPress.org Forums:
Hello @mickeymo , We are sorry to hear that you are experiencing this issue. In… -
Posted a reply to Uncaught ArgumentCountError in com/core/notice/SGNoticeHandler.php, on the site WordPress.org Forums:
Hello @derpapst13 , Apologies for the delay in responding to your post! In order to… -
Committed [2929656] to Plugins SVN:
2.0.4 -
Committed [2929653] to Plugins SVN:
2.0.4 -
Committed [2927509] to Plugins SVN:
2.0.4 -
Committed [2927507] to Plugins SVN:
2.0.3 -
Posted a reply to Jetback lost 5 months of backups., on the site WordPress.org Forums:
Hello @cupideros , We are very sorry for the inconvenience this has caused. Can you…