averta support
@averta_support on WordPress.org
- Member Since: August 1st, 2015
- Website: averta.net
- Employer: averta
Contribution History
averta support’s badges:- Plugin Developer Plugin Developer
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Posted a reply to Two clicked needed to play video in mobile, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider and sorry for the delay in replying. Could…4 months ago
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Posted a reply to Slider not showing on my Home Page., on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider and sorry for the delay in replying. Has…4 months ago
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Posted a reply to Hide image name on Hover, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. Go to your slider and select each slide,…4 months ago
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Posted a reply to No possiblitiy to change image quality leads to bad PageSpeed Insights, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. We will consider it in our upcoming updates.…4 months ago
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Posted a reply to Error with every new Slider, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. Please visit our support center and create a…4 months ago
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Posted a reply to show main photos only when thumbnails are clicked, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. It cannot be done like that, because we…4 months ago
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Posted a reply to slide to open page, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider and sorry for the delay in replying. Please…4 months ago
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Posted a reply to Slider is not responsive on mobile, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. Please check out this documentation: http://docs.averta.net/display/mswpdoc/Master+Slider+Responsive+Guideline If you…5 months ago
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Posted a reply to Richiesta info, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider and sorry for the delay in replying. It…5 months ago
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Posted a reply to Accessibility Standards Compliant?, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. Yes, you are right and we know it…5 months ago
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Posted a reply to After youtube Video ends next slide doesn’t come automatically, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. This option is not available on our current…5 months ago
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Posted a reply to Error! (Remains After Update), on the site WordPress.org Forums:
Hi Tee, I guess your debug is enabled. Disable it on wp-config.php like the below:…5 months ago
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Posted a reply to No Text Layer Transition?, on the site WordPress.org Forums:
Hi, Just select the text layer you want, and go to Transition tab: http://support.averta.net/en/wp-content/uploads/unknown-3.png Feel…5 months ago
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Posted a reply to Browser tab freezes after clicking beyond last slide, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider and sorry for the delay in replying. It…5 months ago
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Posted a reply to Error! (Remains After Update), on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. Please update your plugin to the latest version.…5 months ago
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Posted a reply to how delete genertor meta, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. Please add the following code to the function.php…5 months ago
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Posted a reply to No Text Layer Transition?, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. You can change the sliding speed by increasing/decreasing…6 months ago
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Posted a reply to Not all thumbnails are loading, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. Make sure the thumbnails option is enabled. Because…6 months ago
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Posted a reply to Caption not showing on slide, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. Make sure you added slide info from slider…6 months ago
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Posted a reply to Real Media Library compatibility, on the site WordPress.org Forums:
Hi Matthew, Thank you for choosing Master Slider. You can generate the slider based on…6 months ago
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Posted a reply to Layers do not appear together, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. Could you please provide me with more details?…6 months ago
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Posted a reply to First two slides not loading, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. I checked out your link and there was…6 months ago
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Posted a reply to No APIs found, on the site WordPress.org Forums:
Hi, Unfortunately, we won't add it soon. We have a plan to add it on…6 months ago
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Posted a reply to No APIs found, on the site WordPress.org Forums:
Hi again, It is not possible on Master Slider. It doesn't have Rest API. Best,7 months ago
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Posted a reply to How to display images at native size?, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. It is not possible to have images with…7 months ago
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Posted a reply to Thumbnails not showing, on the site WordPress.org Forums:
Hi, Thank you for using Master Slider. I can see them and they are loaded…7 months ago
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Posted a reply to JS error: property ‘wakeup’ of undefined, on the site WordPress.org Forums:
Hi Victor, Thank you for choosing Master Slider. Please check out your media library and…7 months ago
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Posted a reply to Lightbox zoom layer, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. There is no option to do that. You…7 months ago
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Posted a reply to copy slide info from media library caption or description, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. No it is not possible to do that…7 months ago
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Posted a reply to Master Slider doesn’t show up in a TablePress cell, on the site WordPress.org Forums:
Hi, Thank you for using Master Slider. Do you still have problem? Because the slider…7 months ago
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Posted a reply to No APIs found, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. Here are some APIs related to Master Slider:…7 months ago
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Posted a reply to Webp Image in slide, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. No it is not possible in the current…7 months ago
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Posted a reply to Conflict with Scroll to Top, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. If it's possible, please set up a sample…7 months ago
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Posted a reply to Creating custom URL’s for each slide in MS Free?, on the site WordPress.org Forums:
Hi again, No it is not possible to do that. Deeplink is relative and you…7 months ago
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Posted a reply to Text layers not appearing, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. I didn't find Master Slider on your link.…7 months ago
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Posted a reply to Add title to slide, on the site WordPress.org Forums:
Hi Seema, Thank you for choosing Master Slider. Could you please explain what do you…7 months ago
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Posted a reply to Problems on Mobile, on the site WordPress.org Forums:
Hi Elaine, Thank you for choosing Master Slider. You can hide thumbnails with this option:…7 months ago
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Posted a reply to MS Stopped working with Voux theme update, on the site WordPress.org Forums:
Hi there, Thank you for choosing Master Slider. It seems it has been resolved. Do…7 months ago
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Posted a reply to WP v5.2.2 and MS Pro v3.2.7 Axiom_Plugin_Updater Error, on the site WordPress.org Forums:
Hi again, Sure, we will do that. Have a great weekend.8 months ago
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Posted a reply to Slider does not appear, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider and sorry for the delay in replying. It…8 months ago
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Posted a reply to WP v5.2.2 and MS Pro v3.2.7 Axiom_Plugin_Updater Error, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. Please update Master Slider to the latest version…8 months ago
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Posted a reply to Slider Info do not show on mobile devices, on the site WordPress.org Forums:
Hi Daniel, It's ok! We are here to help you. If you are satisfied with…8 months ago
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Posted a reply to Slider Info do not show on mobile devices, on the site WordPress.org Forums:
Hi Daniel, Thank you for choosing Master Slider. Please go to Master Slider > Slider…8 months ago
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Posted a reply to Error after update, on the site WordPress.org Forums:
Hi @jasoncarle, Thank you for your solution. Those who were not able to update the…8 months ago
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Posted a reply to class-axiom-plugin-updater.php on line 29 ISSUE, on the site WordPress.org Forums:
Hi @jasoncarle, Thank you for your solution. Those who were not able to update the…8 months ago
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Posted a reply to problems with the plugin masterslider when upgrading from WP5.1.1 to 5.2.1, on the site WordPress.org Forums:
Hi @jasoncarle, Thank you for your solution. Those who were not able to update the…8 months ago
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Posted a reply to Problem with capability, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. There is a conflict between the functionalities and…9 months ago
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Posted a reply to Sliders saving issue, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. Please visit our support center and create a…9 months ago
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Posted a reply to Error after update, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. Please update Master Slider to the latest version…9 months ago
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Posted a reply to class-axiom-plugin-updater.php on line 29 ISSUE, on the site WordPress.org Forums:
Hi, Thank you for choosing Master Slider. Please update Master Slider to the latest version…9 months ago
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