Posted a reply to Terrible after sales service and teaching documentation, on the site WordPress.org Forums:
Hi, Sorry to hear this. Did you try to reach us via athemes.com/support/? We use…

Posted a reply to solid theme, but NOT DSGVO conform, on the site WordPress.org Forums:
Hi, Just to let you know that in the latest version of Botiga, 1.1.3, released…

Posted a reply to Best theme support I’ve ever seen, on the site WordPress.org Forums:
Thanks for the review! Great to hear you appreciate what we do.

Posted a reply to User friendly theme and great support, on the site WordPress.org Forums:
Thanks for the review hakantoronto! We love that you chose Botiga for your WooCommerce website…

Posted a reply to Excellent Support, on the site WordPress.org Forums:
Thank you for the kind words! Glad to hear you had a great experience with…

Posted a reply to Pro, on the site WordPress.org Forums:
Hi, As you are a Pro customer please submit a ticket via our support portal…

Posted a reply to Category description below the products, on the site WordPress.org Forums:
By the way Alexander, as you bought the premium version you can also get support…

Posted a reply to Very simple to use but highly effective!, on the site WordPress.org Forums:
Thanks for this brilliant review Gwyneth!

Posted a reply to I Liked Everything Except Header Portion Control, on the site WordPress.org Forums:
@kbiotics Thanks for the 4 stars. Let's try and get it up to 5! 1.…

Posted a reply to Logo has wrong proportions on iOS devices, on the site WordPress.org Forums:
I checked your site with my phone and the logo looks fine as seen on…

Posted a reply to solid theme, but NOT DSGVO conform, on the site WordPress.org Forums:
Hi, We will add self-hosting of Google fonts in a future update. In the meantime,…

Posted a reply to bien, mais responsive bizarre, on the site WordPress.org Forums:
Hi, Could you please show us a screenshot of what you mean? And include a…

Posted a reply to Feature rich and speed oriented, on the site WordPress.org Forums:
Thank you so much for this amazing review! I just shared it with our team.…

Posted a reply to Works like a dream, on the site WordPress.org Forums:
What a lovely review, thanks from the whole team!

Posted a reply to Achtung BETRUG – kein Code für Pro-Version nach Kauf erhalten, on the site WordPress.org Forums:
Hi, Did you submit your ticket via our website here? https://athemes.com/support-ticket/ We usually reply to…

Posted a reply to Needs accessibility improvements, on the site WordPress.org Forums:
Hi Carlos, We are going to start working on the points you mentioned tomorrow. If…

Posted a reply to THE BEST THEME EVER, on the site WordPress.org Forums:
Thank you so much for this review webrhiza! Great to hear you appreciate the work…

Posted a reply to Disappointed, on the site WordPress.org Forums:
Hi, Sorry to hear you experienced a bug. If that happens, the best thing to…

Posted a reply to DAÑARON MI PAGINA, on the site WordPress.org Forums:
Hi, The header update was optional for existing users. For those who had issues after…

Posted a reply to DAÑO EN PAGINA POR ACTUALIZACION DEL ENCABEZADO, on the site WordPress.org Forums:
Hi, Can you please show me where the logo is cut off? It looks fine…

Posted a reply to Searching Product, on the site WordPress.org Forums:
You can also try a plugin such as this one: https://wordpress.org/plugins/advanced-woo-search/

Posted a reply to Site totally trashed – headers, fonts, photos, you name it…, on the site WordPress.org Forums:
Hi lolo23, Sorry to hear about these issues. Are you able to link us to…

Posted a reply to Sydney 1.82 and the white screen of death, on the site WordPress.org Forums:
Hi, I see the error. You should be getting emails with more details about the…

Posted a reply to Disastrous Header update destroyed my site, on the site WordPress.org Forums:
Hi, Sorry you had issues with the update. You weren't the only one and for…

Posted a reply to Contact menu is behind the header after the new update, on the site WordPress.org Forums:
Hi, As a Pro user you are entitled to priority support. Please submit your ticket…

Posted a reply to Great Theme for WooCommerce!, on the site WordPress.org Forums:
Thank for you for leaving this lovely review! I shared it with the team who…

Posted a reply to Mobile header logo size, on the site WordPress.org Forums:
Hi Gernot, It's easier for us to help you if you provide a URL for…