WordPress.org

Posted a reply to keeps deactivating by itself, on the site WordPress.org Forums:
Hi @obertscloud, We doubt it is due to some conflict, so we might first need…

6 days ago

Posted a reply to Labels disappeared, on the site WordPress.org Forums:
Great to hear that. If you like the plugin, please consider leaving us a review…

1 week ago

Posted a reply to Labels disappeared, on the site WordPress.org Forums:
Hi @sleinen, Any updates on this?

1 week ago

Posted a reply to 500 error when using in conjunction with WPS Hide Login, on the site WordPress.org Forums:
Hi @svenv, I have checked it with the latest version of both the plugins but…

1 week ago

Posted a reply to Form to change email, on the site WordPress.org Forums:
Hi @obertscloud, We have checked the Workflow on our end and seems like it is…

2 weeks ago

Posted a reply to Form to change email, on the site WordPress.org Forums:
`Hi @obertscloud, <blockquote>If i update manually by uploading a cab file of updates will that…

2 weeks ago

Posted a reply to Labels disappeared, on the site WordPress.org Forums:
Hi @sleinen, Can you navigate to Email Subscribers > Forms and edit the form that…

3 weeks ago

Posted a reply to Form to change email, on the site WordPress.org Forums:
Hi @obertscloud, There is no interface within the plugin that can directly allow the users…

3 weeks ago

Posted a reply to Track opens doesn’t work, on the site WordPress.org Forums:
Hi @mamekko, Thanks for the confirmation. I will mark this ticket as resolved now. If…

1 month ago

Posted a reply to Emails Sent but none received by subscribers, on the site WordPress.org Forums:
Hi @man0har, Did any of the settings change on your setup recently? Was it working…

1 month ago

Posted a reply to Track opens doesn’t work, on the site WordPress.org Forums:
Hi @mamekko, Can you please check if open tracking isn't disabled for Email Subscribers settings?…

1 month ago

Posted a reply to Multiple emails sent, on the site WordPress.org Forums:
Hello, @priyabirdie We have tried testing this with the latest version of the plugin but…

1 month ago

Posted a reply to User to register for multiple lists, on the site WordPress.org Forums:
Hi @kievmc, Could you tell us which plugin you are using in integration with Icegram?…

1 month ago

Posted a reply to Multiple emails sent, on the site WordPress.org Forums:
Hi @priyabirdie, Can you please go to Email Subscribers > Campaign page and check if…

1 month ago

Posted a reply to css is breaking the dashboard colours and buttons, on the site WordPress.org Forums:
Hi @templatetuners, Great! Thanks for the confirmation. And I hope you’ve been enjoying Email Subscribers.…

1 month ago

Posted a reply to css is breaking the dashboard colours and buttons, on the site WordPress.org Forums:
Hi @templatetuners, We have released a new version of the plugin today. Can you update…

1 month ago

Posted a reply to css is breaking the dashboard colours and buttons, on the site WordPress.org Forums:
Hi @templatetuners, Thank you for notifying us about this. We will be looking into this…

1 month ago

Posted a reply to Reorder Lists?, on the site WordPress.org Forums:
Let us know if you have any further queries by creating a new ticket. I…

2 months ago

Posted a reply to Love this Plugin!, on the site WordPress.org Forums:
Hi @wings69, We are so glad to hear you liked the plugin and really thank…

2 months ago

Posted a reply to Reorder Lists?, on the site WordPress.org Forums:
Hi @tinkerjet, If I am understanding it correctly, do you want to display the list…

2 months ago

Posted a reply to Templates, on the site WordPress.org Forums:
Hi @phasar40, We have 1 template each for Post notification and Broadcast which you can…

2 months ago

Posted a reply to Delete Subscriber not working, on the site WordPress.org Forums:
Glad to hear the issue is resolved. I will close this ticket then.

2 months ago

Posted a reply to Campaign showing in Preview only, not showing in Live site., on the site WordPress.org Forums:
Hi @jkachhara, Is the issue still there? In case you are using any cache plugin…

3 months ago

Posted a reply to Delete Subscriber not working, on the site WordPress.org Forums:
Hi @brt, Based on your explanation, we suspect that the table {table_prefix}_ig_contacts in the site’s…

3 months ago

Posted a reply to Email Subscribers, on the site WordPress.org Forums:
Hi @bevilleliam, We always try to respond to all support tickets within 24 hours. And,…

3 months ago

Posted a reply to Multiple occurence of notification and confirmation, on the site WordPress.org Forums:
Marking this ticket as resolved for now. Please open a new ticket if you have…

4 months ago

Posted a reply to Post Notification campaign email queueing, on the site WordPress.org Forums:
Closing this ticket for now. Please open a new ticket if you have any further…

4 months ago

Posted a reply to Show unsubscribe message in email footer not working, on the site WordPress.org Forums:
Hello @naeem1006, Hope you are well. I was wondering if you are still looking for…

4 months ago

Posted a reply to Some Emails Undeliverable, on the site WordPress.org Forums:
Closing this ticket as of now. Please feel free to create a new one if…

4 months ago

Posted a reply to POSTIMAGE creates superficial empty image, on the site WordPress.org Forums:
Hello @wideep, Any updates regarding this?

4 months ago

Posted a reply to Import users doesn’t work, on the site WordPress.org Forums:
Hello @elcos, If the format of your CSV is the same as you have shared…

4 months ago

Posted a reply to “Please select the List” message while subscribing, on the site WordPress.org Forums:
Marking this ticket as resolved for now. Feel free to create a new ticket or…

4 months ago

Posted a reply to Cron not working on WordPress managed Site, but, working on Unix platform, on the site WordPress.org Forums:
@man0har Yes, you can now reply to us there itself.

5 months ago

Posted a reply to “Please select the List” message while subscribing, on the site WordPress.org Forums:
Hi @padma8916, Wanted to know if you received our email or not? Thank You!

5 months ago

Posted a reply to Add CSS to welcome email, on the site WordPress.org Forums:
Hello Hamza, I am sorry but currently, it is not possible to add CSS in…

5 months ago

Posted a reply to “Please select the List” message while subscribing, on the site WordPress.org Forums:
Hello @padma8916, We have sent another email to you today. Please check your spam folder…

5 months ago

Posted a reply to Campaign Rules – NOT MATCH audience, on the site WordPress.org Forums:
Hello @emanuelerenzi, We might need some further details or temporary login in order to debug…

5 months ago

Posted a reply to “Please select the List” message while subscribing, on the site WordPress.org Forums:
Hello @padma8916, We have checked your website and have also sent you a reply to…

5 months ago

Posted a reply to Correct default “from” address so email not flagged as spoofed, on the site WordPress.org Forums:
Hello @tylertork, Thank you for writing down to us. We do have documentation in which…

5 months ago

Posted a reply to Unsubscribed user after having sent confirmation emails, on the site WordPress.org Forums:
Closing this ticket for now. Please create a new one if the issue exists.

5 months ago

Posted a reply to Avatar in gmail shows up as question mark., on the site WordPress.org Forums:
Closing this ticket for now. Please create a new ticket if the issue exists.

5 months ago

Posted a reply to Cron not working on WordPress managed Site, but, working on Unix platform, on the site WordPress.org Forums:
Hello @man0har, We have sent replies on your support tickets that you have submitted through…

5 months ago

Posted a reply to Import users doesn’t work, on the site WordPress.org Forums:
Hello @elcos, Can you share the sample csv file with us so that we can…

6 months ago

Posted a reply to POSTIMAGE creates superficial empty image, on the site WordPress.org Forums:
Hello @wideep, This is strange. I have tested this on my end but couldn't replicate…

6 months ago

Posted a reply to Fatal error activating, on the site WordPress.org Forums:
Hello @elmesondetiana, Really sorry for the inconvenience caused to you. Could you let us know…

6 months ago

Posted a reply to Reports viewer wrong date, on the site WordPress.org Forums:
Hello, First of all, thank you for providing us the screenshots @antenunc and sorry for…

7 months ago

Posted a reply to Pausing Campaign Once Sent, on the site WordPress.org Forums:
Hello @divan-web-devine, Please delete the campaign from the Reports screen. Also, since we sent the…

7 months ago

Posted a reply to Reports viewer wrong date, on the site WordPress.org Forums:
Hello @antenunc, We have checked the reports on our end, however, it is displaying the…

7 months ago

Posted a reply to Scheduled posts sends email directly, on the site WordPress.org Forums:
Hello @alhbin, Glad to hear the issue did not replicate. I am marking this ticket…

7 months ago

Posted a reply to Scheduled posts sends email directly, on the site WordPress.org Forums:
Hello @alhbin, We tried testing this with different possibilities, but the issue could not be…

7 months ago