Profiles

Posted a reply to Tickera 3.5.6.8 breaks REST API (/wp-json returns blank), on the site WordPress.org Forums:
Hi there, Since you were able to reproduce this in Troubleshooting Mode with only Tickera…

Posted a reply to Extreme performance issues, on the site WordPress.org Forums:
Sorry about that. Our developers have been notified about this and are investigating this. We…

Posted a reply to Orders completed without seat selection in Tickera + Woo, on the site WordPress.org Forums:
Since your issues are not related to the free version of Tickera given that you're…

Posted a reply to Seat NN is already booked, on the site WordPress.org Forums:
Since this issue is related to the premium version of Tickera along with two premium…

Posted a reply to Change width of content in /tc-events/, on the site WordPress.org Forums:
You can create a custom template for the event page and modify the way it…

Posted a reply to Great support, on the site WordPress.org Forums:
Thank you for your kind words :)

Posted a reply to “Order Paid” status free order, on the site WordPress.org Forums:
I'm glad to learn you were able to figure it out and thank you for…

Posted a reply to Limit Ticket Options, on the site WordPress.org Forums:
Hi there and thank you for your kind words. Your scenario is possible to achieve…

Posted a reply to Why Turnoff Debug?, on the site WordPress.org Forums:
WP_DEBUG should not be used on live/production site for several reasons. For example, if it…

Posted a reply to Error when changing the friendly links option to yes in tickera, on the site WordPress.org Forums:
Can you please provide us with a bit more details about the error that occurs.…

Posted a reply to How to generate tickets manually, on the site WordPress.org Forums:
Tickera is an online event ticketing system intended for selling tickets on your website and…

Posted a reply to Error “Sorry, something went wrong. Please try again”, on the site WordPress.org Forums:
It appears that you're running Tickera alongside WooCommerce via Bridge for WooCommerce in which case…

Posted a reply to Error “Sorry, something went wrong. Please try again”, on the site WordPress.org Forums:
The allow_url_fopen should not have any effect on the checkout itself as it is used…

Posted a reply to Error “Sorry, something went wrong. Please try again”, on the site WordPress.org Forums:
Okay, thanks for the feedback. Can you now please check whether Tickera pages are set…

Posted a reply to Error “Sorry, something went wrong. Please try again”, on the site WordPress.org Forums:
Can you please let us know which payment method have enabled and configured and what…

Posted a reply to “Order Paid” translation, on the site WordPress.org Forums:
Given that the issue extends on the premium add-ons as well, I’d suggest you contact…

Posted a reply to Added to cart redirect, on the site WordPress.org Forums:
If you're not using shortcodes, that implies that you're using Gutenberg editor. If that is…

Posted a reply to Added to cart redirect, on the site WordPress.org Forums:
When adding a shortcode or Gutenberg block to display add-to-cart button or table with the…

Posted a reply to Could/Should be better, on the site WordPress.org Forums:
Hi there and thank you for your feedback. Since you’re holding a license, you can…

Posted a reply to “Order Paid” translation, on the site WordPress.org Forums:
Please try the following: Connect to your website via FTP and download Tickera translation file…

Posted a reply to Listing of events, on the site WordPress.org Forums:
With the free version of Tickera, you can use event archive page which, by default,…

Posted a reply to “Order Paid” translation, on the site WordPress.org Forums:
Hi there, Please check our documentation about translating Tickera found here. If you need any…

Posted a reply to very difficult to work with, on the site WordPress.org Forums:
Thank you for your feedback. However, given that your complains are focused entirely on the…

Posted a reply to Multiple tickets in one zip file in notification email, on the site WordPress.org Forums:
Hi there, I'm afraid that compressing multiple tickets to a single .zip file is not…

Posted a reply to PDF Download, on the site WordPress.org Forums:
Hi there, Tickera does not store tickets as physical files anywhere. Instead, tickets are being…

Posted a reply to Website Down After Tickera Update, on the site WordPress.org Forums:
Can you please send us the number of the support ticket you have submitted so…

Posted a reply to Group tickets in a single pdf, on the site WordPress.org Forums:
I'm afraid there is currently no possibility to merge multiple ticket instances in a single…

Posted a reply to Says I have items in my cart but I don’t, on the site WordPress.org Forums:
Hi there, From what you have described, the issue is related to the Seating Charts…

Posted a reply to Speaker description being cut off, on the site WordPress.org Forums:
Given that the Speakers add-on is a premium one and that the issue is not…

Posted a reply to Tickera Bridge for Woo Commerce Latest Version, on the site WordPress.org Forums:
The last update of Tickera core plugin was a huge one. This, unfortunately, affected the…

Posted a reply to Tickera Bridge for Woo Commerce Latest Version, on the site WordPress.org Forums:
Given that Nridge for WooCommerce is a premium add-on and this issue is not related…

Posted a reply to Custom Forms alignment, on the site WordPress.org Forums:
Hi there, Given that Custom Forms is a premium add-on and this issue is not…

Posted a reply to Plugin Closure, on the site WordPress.org Forums:
Hi there, The reason why Tickera was delisted from WordPress plugin repository is rather a…

Posted a reply to There was an issue determining where Tickera is installed. Please reinstall it., on the site WordPress.org Forums:
Hi there, Can you please try connecting to your website via FTP and deleting tickera…

Posted a reply to Order detail confirmation problem on mobile, on the site WordPress.org Forums:
Hi there, We weren't able to replicate this issue on our end. Can you please…

Posted a reply to Functionality requirements, on the site WordPress.org Forums:
Hi there and thank you for your inquiry. The list of features you have mentioned…

Posted a reply to Elementor Builder dynamic shortcode, on the site WordPress.org Forums:
Hi there, If you're want to display table with existing ticket types that also contains…

Posted a reply to Almost Perfect, on the site WordPress.org Forums:
Thank you so much for your kind words and especially for the recommendations regarding documentation…

Posted a reply to nicht gratis, on the site WordPress.org Forums:
We're sorry to learn that you are not satisfied with the free version of the…

Posted a reply to Confirmation email .ics, on the site WordPress.org Forums:
Hi there, I'm afraid there is no possibility to send attachments with Tickera's emails. Alternatively,…

Posted a reply to Double Email with Ticket attached, on the site WordPress.org Forums:
You can disable attendee or buyer emails within Tickera Settings -> Email tab. Also, you…

Posted a reply to Double Email with Ticket attached, on the site WordPress.org Forums:
Hi there, Can you please provide us with a bit of details about your configuration?…

Posted a reply to Cache issue because of session_start(), on the site WordPress.org Forums:
Hi there, I have notified our developers about this and got a response that they…

Posted a reply to Can Tickera Handle this, on the site WordPress.org Forums:
Hi there, The only way to do this is to create separate ticket types for…

Posted a reply to Tickera+ Tickera bridge for Woocommerce. No ticket created, on the site WordPress.org Forums:
Hi there, It appears that tickets are not being generated in the Attendees & Tickets area…

Posted a reply to TCPDF ERROR, on the site WordPress.org Forums:
Hey there and sorry for delayed reply. in regards to getting error 404 when ordering…

Posted a reply to Error due to Woocommerce bridge, on the site WordPress.org Forums:
Hi there, Given that your issue comes from our Bridge for WooCommerce which is premium…

Posted a reply to Very inconvenient, on the site WordPress.org Forums:
Tickera has a a Seating Charts add-on that works when Tickera is running alongside WooCommerce…

Posted a reply to Client Order Completed Email position, on the site WordPress.org Forums:
Hi there, Given that the question is related to the premium add-on for Tickera, I'd…

Posted a reply to Attendee Email is not sending., on the site WordPress.org Forums:
Hi there, I'd suggest you install Email Log plugin to monitor outbound emails from your…