Posted a reply to Sorry, we could not add that reade, on the site WordPress.org Forums:
Thanks again for sharing your findings, Simon. For those reading this, the version in your…

Posted a reply to Unable to remove a terminal, on the site WordPress.org Forums:
Thanks Simon, we really appreciate you sharing your findings. That said, an API upgrade wouldn't…

Posted a reply to Unable to remove a terminal, on the site WordPress.org Forums:
Hi Simon, Haven't heard back from you, so we're assuming you've sorted the issue out.…

Posted a reply to Unable to remove a terminal, on the site WordPress.org Forums:
Hi Simon, Stripe terminals do not have account reciprocity which means if you are moving…

Posted a reply to Sorry, we could not add that reade, on the site WordPress.org Forums:
Hi Phil, Just as a quick follow-up for others with a similar situation as yours,…

Posted a reply to Sorry, we could not add that reade, on the site WordPress.org Forums:
Hi Phil, The WisePOSE is the preferred device, so that's the best one to use.…

Posted a reply to Sorry, we could not add that reade, on the site WordPress.org Forums:
Hi Phil, That's the error response message from Stripe's API, so the best thing for…

Posted a reply to manual card entry, on the site WordPress.org Forums:
If your payments are working as you'd like them to, why change it? You're just…

Posted a reply to manual card entry, on the site WordPress.org Forums:
Before you dive into that, let's just make sure we're on the right track here.…

Posted a reply to manual card entry, on the site WordPress.org Forums:
Our plugin will import data from your account, that doesn't mean you're actually using it…

Posted a reply to manual card entry, on the site WordPress.org Forums:
I cannot speak for Stripe but our plugin uses Stripe's "reader display" method to provide…

Posted a reply to manual card entry, on the site WordPress.org Forums:
We do not support manual card entry on the terminal, the terminal is not the…

Posted a reply to Is it possible to use ‘Stripe For WooCommerce’ plugin?, on the site WordPress.org Forums:
Marking this as resolved due to inactivity. The answer provided above should provide you the…

Posted a reply to Is it possible to use ‘Stripe For WooCommerce’ plugin?, on the site WordPress.org Forums:
I don't know which one you're referring to. If you could provide a link that…

Posted a reply to WISEPAD 3 SET UP INSTRUCTIONS, on the site WordPress.org Forums:
Hi Tom, "No route was found" means that the API route is not found, which…

Posted a reply to Critical error when opening “Customer payment page”, on the site WordPress.org Forums:
Thanks for letting us know. You mught want to check with your hosting provider about…

Posted a reply to WISE POS E, on the site WordPress.org Forums:
If the reader is not prompting for card entry you should first check your network…

Posted a reply to WISE POS E, on the site WordPress.org Forums:
That error would not occur when attempting to connect your reader to your site, it's…

Posted a reply to Critical error when opening “Customer payment page”, on the site WordPress.org Forums:
This error should not be preventing your website from running; that particular line runs in…

Posted a reply to Critical error when opening “Customer payment page”, on the site WordPress.org Forums:
Following up on this. Please advise.

Posted a reply to Critical error when opening “Customer payment page”, on the site WordPress.org Forums:
Hi Karol, The "is_virtual()" method is a WooCommerce default function which checks the product type…

Posted a reply to [Terminal for Stripe and WooCommerce] Is the Pro version GPL?, on the site WordPress.org Forums:
Our PRO plugin should not be considered as GPL and attempts to hack proprietary systems…

Posted a reply to [Terminal for Stripe and WooCommerce] ArcanePOS API’s blocked by Wordfence, on the site WordPress.org Forums:
Hi there, Your requested filter has been added to the plugin’s init function. Unfortunately we…

Posted a reply to [Terminal for Stripe and WooCommerce] Unable to Delete Locations in Terminal for Stripe and WooCommerce PRO Services, on the site WordPress.org Forums:
Hi Ted, We haven’t heard back from you in our ticketing system, so we’re assuming…

Posted a reply to [Terminal for Stripe and WooCommerce] Unable to Delete Locations in Terminal for Stripe and WooCommerce PRO Services, on the site WordPress.org Forums:
Hi Ted, The API key error message is a 403 response. A 403 typically returns…

Posted a reply to [Terminal for Stripe and WooCommerce] ArcanePOS API’s blocked by Wordfence, on the site WordPress.org Forums:
This is slated for the next release. We had to postpone this due to the…

Posted a reply to [Terminal for Stripe and WooCommerce] Stripe Terminal Settings page is blank, on the site WordPress.org Forums:
This has been sorted out in today’s patch. Please let us know if you continue…

Posted a reply to [Terminal for Stripe and WooCommerce] Stripe Terminal Settings page is blank, on the site WordPress.org Forums:
Hi There! This is because you’ve installed Stripe Gateway 5.8 (which is their newest release).…

Posted a reply to [Terminal for Stripe and WooCommerce] Bug report – please get a GitHub/GitLab/something account, on the site WordPress.org Forums:
Hi Dan, This should be all sorted out now in v2.1.3. Thanks!

Posted a reply to [Terminal for Stripe and WooCommerce] ArcanePOS API’s blocked by Wordfence, on the site WordPress.org Forums:
Thanks. We’ll be sure to pass this to the dev team for the next sprint.…

Posted a reply to [Terminal for Stripe and WooCommerce] Bug report – please get a GitHub/GitLab/something account, on the site WordPress.org Forums:
Hi Dan, We can certainly include this in the 2.1.3 release next week.

Posted a reply to [Terminal for Stripe and WooCommerce] WISEPAD 3 SET UP INSTRUCTIONS, on the site WordPress.org Forums:
Hi Dan, The WisePad 3 is not one of our supported devices as it is…

Posted a reply to [Terminal for Stripe and WooCommerce] Fatal error with Stripe 5.6.0, on the site WordPress.org Forums:
Hi Folks, Per Ricardo’s recommendation this plugin will be de-prioritized to load after the first…

Posted a reply to [Terminal for Stripe and WooCommerce] Fatal error with Stripe 5.6.0, on the site WordPress.org Forums:
Please try now. It was available in the advanced path here as well: https://wordpress.org/plugins/terminal-for-stripe-and-woocommerce/advanced/

Posted a reply to [Terminal for Stripe and WooCommerce] Fatal error with Stripe 5.6.0, on the site WordPress.org Forums:
Hi Ricardo, The latest update has been released (2.1.1) please feel free to download and…

Posted a reply to [WooCommerce Stripe Payment Gateway] v5.6 Breaks the site with Stripe Terminal, on the site WordPress.org Forums:
Hi all and thanks to Ricardo for messaging us directly. We’ve deployed a patch with…