WordPress.org

Posted a reply to (Not Finished)Sudden Extremely long backup time for a relatively small site, on the site WordPress.org Forums:
Hi, Sorry for the delay over the weekend. I've just started to reply to the…

6 days ago

Posted a reply to Cannot finish backup HELP please, on the site WordPress.org Forums:
Hi, Sorry for the delay over the weekend. I've just started to reply to the…

6 days ago

Posted a reply to Unable to create a Manual Backup, on the site WordPress.org Forums:
Hi, Sorry for the delay over the weekend. The error you are getting means that…

6 days ago

Posted a reply to Error Warning php_errorlog, on the site WordPress.org Forums:
Hi, This warning is fixed in our development version and will be in the next…

2 weeks ago

Posted a reply to Download files from link in email?, on the site WordPress.org Forums:
Hi, Sorry about the delay. I understand what you are asking for now. This isn't…

1 month ago

Posted a reply to Download files from link in email?, on the site WordPress.org Forums:
Hi, If you don't want to send your backups to remote storage thats fine, just…

1 month ago

Posted a reply to your clone server is not working for me, on the site WordPress.org Forums:
Hi, If you can view the clone front page, login to wp-admin and in your…

2 months ago

Posted a reply to How many log files does UpdraftPlus usually keep?, on the site WordPress.org Forums:
Hi, Sorry about the delay. I'm not sure why log files are being deleted, theres…

2 months ago

Posted a reply to How many log files does UpdraftPlus usually keep?, on the site WordPress.org Forums:
Hi, Sorry for the delay. Theres no way to reset the plugin, it should automatically…

2 months ago

Posted a reply to How many log files does UpdraftPlus usually keep?, on the site WordPress.org Forums:
Hi, There is no front end option to control when logs are deleted. Bt default…

2 months ago

Posted a reply to Newb: 30 files on Google Drive, and 1 other question…, on the site WordPress.org Forums:
Hi Steve, Sorry about the delay. Yes the backup gets split into different entities (Database,…

2 months ago

Posted a reply to PHP Error While Deleting, on the site WordPress.org Forums:
Hi, We support PHP 5.2 as that is the minimum supported PHP version for WordPress…

3 months ago

Posted a reply to PHP Error While Deleting, on the site WordPress.org Forums:
Hi, This is caused by a plugin conflict. The plugin google-site-kit is loading a newer…

3 months ago

Posted a reply to Logout on closing browser, on the site WordPress.org Forums:
Hi, Sorry about the delay. Keyy should not affect how long your logged in for.…

4 months ago

Posted a reply to How to scan to login? No camera!, on the site WordPress.org Forums:
Hi, Sorry for the delay. What version of the iOS app do you have? There…

6 months ago

Posted a reply to Using Keyy on the WordPress iPhone app, on the site WordPress.org Forums:
Hi, Sorry I misunderstood. You won't be able to login to the WordPress App unless…

7 months ago

Posted a reply to Using Keyy on the WordPress iPhone app, on the site WordPress.org Forums:
Hi, Sorry about the delay. Have you scanned the Keyy connection code found in your…

7 months ago

Posted a reply to Has been locked out, on the site WordPress.org Forums:
Hi, Thanks for that information. Yes the username is part of the QR code so…

9 months ago

Posted a reply to Has been locked out, on the site WordPress.org Forums:
Hi, Sorry about the delay over the weekend. You can disable Keyy by adding the…

9 months ago

Posted a reply to PHISHING URL in UpdraftPlus file, on the site WordPress.org Forums:
Hi, It’s an official site of Microsoft Germany: https://docs.microsoft.com/en-us/office/enterprise-includes/o365endpoints/office-365-germany-endpoints The URL appears in the source…

10 months ago

Posted a reply to Passcode when opening the app, on the site WordPress.org Forums:
Hi, Sorry about the delay. Could you please send the log files from the device…

11 months ago

Posted a reply to Passcode when opening the app, on the site WordPress.org Forums:
Hi, Sorry about the delay. What version of key are you on? What operating system…

11 months ago

Posted a reply to cant take backup, buttons and whole screen disabled., on the site WordPress.org Forums:
Hi, This is not a known issue. Could you try in another browser? with all…

1 year ago

Posted a reply to Can I use the Migrator add-on to check if a backup is fully functional?, on the site WordPress.org Forums:
Hi, If the files are corrupt you would not be able to open them. You…

1 year ago

Posted a reply to Backup stalling on a particular file, on the site WordPress.org Forums:
Hi, Are there any errors in your PHP error log? Best Wishes, Ashley

1 year ago

Posted a reply to Backup to Google Drive Fails Every Time, on the site WordPress.org Forums:
Hi, Sorry for the delay over the weekend. Have you got this working? From your…

1 year ago

Posted a reply to Using UDP to move sites from WHM to cpanel host, on the site WordPress.org Forums:
Hi, Sorry about the delay over the weekend. We are not allowed to support premium…

1 year ago

Posted a reply to Folder generated on site hosting server, on the site WordPress.org Forums:
Hi, Do you mean the updraft folder? This folder is used to place the backup…

1 year ago

Posted a reply to UpdraftPlus backup won’t complete, on the site WordPress.org Forums:
Hi, Is there anything else to the logs? It appears to cut off, the last…

1 year ago

Posted a reply to Is this plugin still working?!, on the site WordPress.org Forums:
Hi, Do you have an extension in FireFox that maybe blocking it? Or do you…

1 year ago

Posted a reply to Dashboard not loading after updraft plus is installed, on the site WordPress.org Forums:
Hi, Could you turn on WP_DEBUG in your wp-config.php and check your error logs? Also…

1 year ago

Posted a reply to Errors with Google Drive, on the site WordPress.org Forums:
Hi, That message indicates that the CURL request is timing out Could you check with…

1 year ago

Posted a reply to “delete old directories” destroyed my website, on the site WordPress.org Forums:
Hi, What version of WordPress are you running? The functions it's trying to call there…

1 year ago

Posted a reply to admin.php text domain consistency, on the site WordPress.org Forums:
Hi, Thank you for reporting this. We have now corrected this in our development version…

1 year ago

Posted a reply to Is this plugin still working?!, on the site WordPress.org Forums:
Hi, No this plugin is not dead. If the buttons in UpdraftPlus do not work…

1 year ago

Posted a reply to Dropbox file, on the site WordPress.org Forums:
Hi, Sorry about the delay Yes that is correct, as your site grows you may…

1 year ago

Posted a reply to UpDraftPlus error, on the site WordPress.org Forums:
Hi, Do you have a custom theme or code any where on your site? Could…

1 year ago

Posted a reply to Are these trash files?, on the site WordPress.org Forums:
Hi, Yes its fine to remove these files, anything important will be recreated. Also if…

1 year ago

Posted a reply to Plugin Has Simply Disappeared…What The Heck?!, on the site WordPress.org Forums:
Hi, Sorry for the delay. It's likely that when WordPress was updating the plugin it…

1 year ago

Posted a reply to Combine backup files + rename file names, on the site WordPress.org Forums:
Hi, It's currently not possible to combine these backups into one zip file. As it…

1 year ago

Posted a reply to define(‘DISABLE_WP_CRON’, true);, on the site WordPress.org Forums:
Hi, Sorry about the delay. You can add the following to your wp-config.php to disable…

1 year ago

Posted a reply to HAS KEYY BEEN HACKED??!!, on the site WordPress.org Forums:
Hi Jim, Sorry for the delay. Keyy has not been hacked and also it's not…

1 year ago

Posted a reply to Getting the “UpdraftPlus settings” popup every time I view my Plugins page, on the site WordPress.org Forums:
Hi, Sorry for the delay. That popup should never appear if you've dismissed it. So…

1 year ago

Posted a reply to Updraft Clone Suspicious File Alert, on the site WordPress.org Forums:
Hi, Sorry about the delay over the weekend. Yes that file and base64 encoded logo…

1 year ago

Posted a reply to Backup folder in Dropbox is empty, on the site WordPress.org Forums:
Hi, Sorry for the delay over the weekend. Please could you send us a copy…

1 year ago

Posted a reply to Great backup tool, on the site WordPress.org Forums:
Hi, Thanks for using UpdraftPlus. If you've disabled WP Cron and have your own Cron…

1 year ago

Posted a reply to Testing free version with Google Drive, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the backup log? This can be…

1 year ago

Posted a reply to Does the free version back up content?, on the site WordPress.org Forums:
Hi, Sorry for the delay, this seems to have gotten lost in the forum. The…

1 year ago

Posted a reply to Error message, but backups are occurring?, on the site WordPress.org Forums:
Hi, So that warning explains that you have the define DISABLE_WP_CRON somewhere in your install…

1 year ago

Posted a reply to Woocommerce Analytics Pro 1.6.0 conflicts with UpdraftPlus, on the site WordPress.org Forums:
Hi, Are you saying that when you have the above plugin active it causes the…

1 year ago