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Posted a reply to Updraft Plus Update Causes Fatal Error: Site Crash Front End and WP Dashboard, on the site WordPress.org Forums:
Hi, Sorry for the delay during the weekend. If your having a problem with your…

7 days ago
Posted a reply to Updraft Plus backup fails with latest update, on the site WordPress.org Forums:
Hi, Sorry for the delay during the weekend. If your having a problem with your…

7 days ago
Posted a reply to REQUEST: Allow toggling of “locked” status of backups, on the site WordPress.org Forums:
Hi, Sorry about the delay. You can toggle the "locked" status of a backup. In…

2 weeks ago
Posted a reply to Cannot back up to remote storage, on the site WordPress.org Forums:
Hi both, Sorry about the delay on this. There is currently a bug with the…

1 month ago
Posted a reply to can’t change Dropbox to Google Drive, on the site WordPress.org Forums:
Hi, The wipe settings button will not affect your stored backups. Yes could you try…

1 month ago
Posted a reply to Why is Googledrive chunking my backup and stopping it? Help, on the site WordPress.org Forums:
Hi, It's the expected behaviour to upload your backup in chunks, this is how the…

1 month ago
Posted a reply to can’t change Dropbox to Google Drive, on the site WordPress.org Forums:
Hi, In your UpdraftPlus settings in the list of possible remote storage locations have you…

1 month ago
Posted a reply to backup not working after switching from remote to local, on the site WordPress.org Forums:
Hi both, When taking a manual backup you should see an option labeled: "Send this…

1 month ago
Posted a reply to Dropbox connection fail, on the site WordPress.org Forums:
Hi, I've looked into this and so far can't find any conflict between UpdraftPlus and…

2 months ago
Posted a reply to Updraft plugin is not working properly, on the site WordPress.org Forums:
Hi, A guide can be found here: https://updraftplus.com/faqs/how-do-i-open-my-browsers-developer-tools/ Best Wishes, Ashley

2 months ago
Posted a reply to Updraft plugin is not working properly, on the site WordPress.org Forums:
Hi all, Can you open the developer console and take a screenshot of it share…

2 months ago
Posted a reply to So, where are my backups?, on the site WordPress.org Forums:
Hi, Sorry to hear that. Your backups will be saved where you set them to…

2 months ago
Posted a reply to Showing incorrectly, on the site WordPress.org Forums:
Hi, First ensure that the plugin is correctly installed and no files are missing. This…

2 months ago
Posted a reply to can not access my backup, on the site WordPress.org Forums:
Ok thanks, I will monitor that Dropbox support forum link. Can you follow the latest…

2 months ago
Posted a reply to Dropbox connection fail, on the site WordPress.org Forums:
Thank you, I will investigate the conflict between UpdraftPlus and Jetpack and work out why…

2 months ago
Posted a reply to Getting error “Unexpected response Service Unavailable”, on the site WordPress.org Forums:
Hi, Can you check your PHP and Apache logs for the errors please, then report…

2 months ago
Posted a reply to Backups Hang and keeps saying Next resumption, on the site WordPress.org Forums:
Hi , To help us work out the cause of your problem, can you please…

2 months ago
Posted a reply to Problem with dropbox integration, on the site WordPress.org Forums:
Hi, I see your also commenting on the other support request I left a comment…

2 months ago
Posted a reply to Updraft Plus Backup failing multiple times, on the site WordPress.org Forums:
Hi, Sorry about the delay. It looks like theres no storage space left on your…

2 months ago
Posted a reply to Dropbox connection fail, on the site WordPress.org Forums:
Hi all, Do you have any security or maintenance mode plugins installed? Would it be…

2 months ago
Posted a reply to Failing to Backup to Dropbox (2FA issue?), on the site WordPress.org Forums:
Hi Both, This message suggests that there is an issue with Curl requests from your…

2 months ago
Posted a reply to Waiting until scheduled time to retry because of errors, on the site WordPress.org Forums:
Hi, Looking at the log file it appears that your Dropbox has no storage space…

2 months ago
Posted a reply to can not access my backup, on the site WordPress.org Forums:
Hi, Sorry about the delay. Can you view the backup log for that backup, can…

2 months ago
Posted a reply to Waiting until scheduled time to retry because of errors, on the site WordPress.org Forums:
Hi, sorry about the delay. Looking at the first log file you posted in the…

2 months ago
Posted a reply to Problem with dropbox integration, on the site WordPress.org Forums:
Hi, Sorry about the delay. Can you try another browser, or disable any addons that…

2 months ago
Posted a reply to Unable to Complete Backup, on the site WordPress.org Forums:
Hi, Sorry about the delay. Could you ensure that you hosting has enough storage space…

2 months ago
Posted a reply to Check if backup is hacked, on the site WordPress.org Forums:
Hi, Sorry about the delay. The migrator addon is only needed if the domain name…

2 months ago
Posted a reply to Broken site – no access – updraft installed by previous person, on the site WordPress.org Forums:
Hi, Your backups should be in the updraft folder if you did not upload them…

2 months ago
Posted a reply to Suggestion for a handy feature…, on the site WordPress.org Forums:
Hi, We are glad you like the plugin. Thanks for the suggestion, this is already…

2 months ago
Posted a reply to Dropbox connection fail, on the site WordPress.org Forums:
Hi Sunny, Sorry about the delay. It sounds like your browser or a browser addon…

2 months ago
Posted a reply to Updraft Creates Multiple “Uploads” Files, on the site WordPress.org Forums:
Hi, That is not possible sorry. In the UpdraftPlus settings you should see a list…

4 months ago
Posted a reply to Updraft Creates Multiple “Uploads” Files, on the site WordPress.org Forums:
Hi, UpdraftPlus will split large backup entities into more manageable chunks by default this is…

4 months ago
Posted a reply to Backup non-WordPress tables?, on the site WordPress.org Forums:
Hi, Yes non WordPress tables are tables that don't belong to the current WordPress install.…

4 months ago
Posted a reply to Where are the local backups stored in my server?, on the site WordPress.org Forums:
Hi, Sorry about the delay. Your local backups should be stored by default in wp-content/updraft…

4 months ago
Posted a reply to (Not Finished)Sudden Extremely long backup time for a relatively small site, on the site WordPress.org Forums:
Hi, Sorry for the delay over the weekend. I've just started to reply to the…

7 months ago
Posted a reply to Cannot finish backup HELP please, on the site WordPress.org Forums:
Hi, Sorry for the delay over the weekend. I've just started to reply to the…

7 months ago
Posted a reply to Unable to create a Manual Backup, on the site WordPress.org Forums:
Hi, Sorry for the delay over the weekend. The error you are getting means that…

7 months ago
Posted a reply to Error Warning php_errorlog, on the site WordPress.org Forums:
Hi, This warning is fixed in our development version and will be in the next…

7 months ago
Posted a reply to Download files from link in email?, on the site WordPress.org Forums:
Hi, Sorry about the delay. I understand what you are asking for now. This isn't…

8 months ago
Posted a reply to Download files from link in email?, on the site WordPress.org Forums:
Hi, If you don't want to send your backups to remote storage thats fine, just…

8 months ago
Posted a reply to your clone server is not working for me, on the site WordPress.org Forums:
Hi, If you can view the clone front page, login to wp-admin and in your…

9 months ago
Posted a reply to How many log files does UpdraftPlus usually keep?, on the site WordPress.org Forums:
Hi, Sorry about the delay. I'm not sure why log files are being deleted, theres…

9 months ago
Posted a reply to How many log files does UpdraftPlus usually keep?, on the site WordPress.org Forums:
Hi, Sorry for the delay. Theres no way to reset the plugin, it should automatically…

9 months ago
Posted a reply to How many log files does UpdraftPlus usually keep?, on the site WordPress.org Forums:
Hi, There is no front end option to control when logs are deleted. Bt default…

9 months ago
Posted a reply to Newb: 30 files on Google Drive, and 1 other question…, on the site WordPress.org Forums:
Hi Steve, Sorry about the delay. Yes the backup gets split into different entities (Database,…

9 months ago
Posted a reply to PHP Error While Deleting, on the site WordPress.org Forums:
Hi, We support PHP 5.2 as that is the minimum supported PHP version for WordPress…

10 months ago
Posted a reply to PHP Error While Deleting, on the site WordPress.org Forums:
Hi, This is caused by a plugin conflict. The plugin google-site-kit is loading a newer…

10 months ago
Posted a reply to Logout on closing browser, on the site WordPress.org Forums:
Hi, Sorry about the delay. Keyy should not affect how long your logged in for.…

11 months ago
Posted a reply to How to scan to login? No camera!, on the site WordPress.org Forums:
Hi, Sorry for the delay. What version of the iOS app do you have? There…

1 year ago
Posted a reply to Using Keyy on the WordPress iPhone app, on the site WordPress.org Forums:
Hi, Sorry I misunderstood. You won't be able to login to the WordPress App unless…

1 year ago