WordPress.org

Posted a reply to Can I only restore the custom CSS rather than the whole website?, on the site WordPress.org Forums:
Hi Graham, The database will be completely overwritten by the content that is in the…

3 weeks ago

Posted a reply to Hosting migration restire error, on the site WordPress.org Forums:
Hi, Sounds like you've resolved your issue with the first message. The second message is…

3 weeks ago

Posted a reply to Authentication Required., on the site WordPress.org Forums:
Hi Warren, I've not yet recieved a reply? can you check the email has sent?…

4 weeks ago

Posted a reply to Authentication Required., on the site WordPress.org Forums:
Hi Warren, I've replied via that ticket do check your emails. Best Wishes, Ashley

4 weeks ago

Posted a reply to Authentication Required., on the site WordPress.org Forums:
Hi Warren, Keyy doesn't require your WordPress username and password, I believe this message is…

4 weeks ago

Posted a reply to Fatal error after upgrade, on the site WordPress.org Forums:
Hi, Sorry about this, it seems that function is only available in WordPress 4.7.0+ We…

2 months ago

Posted a reply to Staging Site, on the site WordPress.org Forums:
Hi, You will need to register the staging site with your Keyy account. Do this…

2 months ago

Posted a reply to Disable Automated Backups with wp-config Hardcoded Constant?, on the site WordPress.org Forums:
Hi James, Sorry for the delay. This can be done via a WordPress filter. "updraftplus_boot_backup"…

3 months ago

Posted a reply to “PHP Warning: filesize(): stat failed” throughout debug.log, on the site WordPress.org Forums:
Hi, Yes it's fine the logs do not contain anything sensitive. Best Wishes, Ashley

3 months ago

Posted a reply to Wp cron?, on the site WordPress.org Forums:
Hi, Sorry for the delay, this topic seems to have got buried. Yes that tutorial…

3 months ago

Posted a reply to Restoring Backup Has No Effect, on the site WordPress.org Forums:
Hi, Sorry for the delay. If you have the backup file you want to restore…

3 months ago

Posted a reply to Too Many DB backups, on the site WordPress.org Forums:
Hi, Sorry for the delay. Could you send us the latest backup log, the contents…

3 months ago

Posted a reply to Wp cron?, on the site WordPress.org Forums:
Hi, This page should be helpful for you: https://updraftplus.com/faqs/can-i-run-backups-from-the-shell/ Best Wishes, Ashley

3 months ago

Posted a reply to Restoring a Backup from downloaded File, on the site WordPress.org Forums:
Hi, In the UpdraftPlus settings if you go to the existing backups tab. There should…

3 months ago

Posted a reply to Mobile View, on the site WordPress.org Forums:
Hi, Thank you I've added this to our internal task tracker. Best Wishes, Ashley

3 months ago

Posted a reply to error when unpacking zip, on the site WordPress.org Forums:
Hi, Could you attach via a service like pastebin your the backups log file and…

3 months ago

Posted a reply to css file missing after backup, on the site WordPress.org Forums:
Hi, Doing a backup should not affect / change anything on your site. Did you…

3 months ago

Posted a reply to Keyy with custom login page, on the site WordPress.org Forums:
Hi, We are marking this as resolved. If this is not the case please unresolve…

3 months ago

Posted a reply to Dropbox error: exception (Dropbox_BadRequestException), on the site WordPress.org Forums:
Hi Tom, Could you post the full backup log via a service like pastebin as…

3 months ago

Posted a reply to [vfb id=2], on the site WordPress.org Forums:
Hi, Thank you for reporting this, the issue should now be resolved. Best Wishes, Ashley

4 months ago

Posted a reply to Lost my phone, on the site WordPress.org Forums:
Hi, If you don't have the backup file you will need to re-establish identity. I…

5 months ago

Posted a reply to Email notifications only being sent after manual backups, on the site WordPress.org Forums:
Hi, There is a comment in the file like this: "/* That's all, stop editing!…

5 months ago

Posted a reply to Site Backup Took 1.5 hours and did not complete, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest backup log where this…

5 months ago

Posted a reply to Deactivated Plugins, on the site WordPress.org Forums:
Hi, Your plugins do not need to be activated in order to be backed up.…

5 months ago

Posted a reply to Authorised redirect URI for google drive not visible in setting, on the site WordPress.org Forums:
Hi, Sorry for the delay. So you select Google Drive and then click the save…

5 months ago

Posted a reply to Authorised redirect URI for google drive not visible in setting, on the site WordPress.org Forums:
Hi, Theres no additional download needed. You just go to your UpdraftPlus settings then follow…

5 months ago

Posted a reply to Authorised redirect URI for google drive not visible in setting, on the site WordPress.org Forums:
Hi, Since UpdraftPlus 1.13.6 we have our own Google Drive app which makes the process…

5 months ago

Posted a reply to Google Drive: Account is not authorized., on the site WordPress.org Forums:
Hi, I've had a look at your log file and can see that you actually…

5 months ago

Posted a reply to Error: Unable to write to DreamObjects S3, on the site WordPress.org Forums:
Hi, Sorry for the delay. It looks like DreamObjects is currently performing maintenance. https://www.dreamhoststatus.com/ Your…

6 months ago

Posted a reply to How to log into Keyy site, on the site WordPress.org Forums:
Hi, If you can't login to getkeyy.com then that suggests that you don't have the…

6 months ago

Posted a reply to How to log into Keyy site, on the site WordPress.org Forums:
Hi, So if you have signed up via the app you can just scan the…

6 months ago

Posted a reply to How to remove site in app, on the site WordPress.org Forums:
Hi, Sorry for the delay. Are you on iOS or Android? In your site list…

6 months ago

Posted a reply to Not backing up as instructed, on the site WordPress.org Forums:
Hi, Could you check your UpdraftPlus retain settings? Could you also send us the latest…

6 months ago

Posted a reply to Old backups not deleted when remote storage option email doesn’t finish, on the site WordPress.org Forums:
Hi, Sorry for the delay. UpdraftPlus will not attempt to prune old backup files until…

6 months ago

Posted a reply to Updraft Plugin Folder Compromised, on the site WordPress.org Forums:
Hi, Sorry for the delay. Yes you can restore everything but plugins and then manually…

6 months ago

Posted a reply to Email backups failed after last Updraftplus update, on the site WordPress.org Forums:
Hi, Really sorry for the delay, thank you for the log I've narrowed down the…

6 months ago

Posted a reply to No backups sent by email anymore, on the site WordPress.org Forums:
Hi, Really sorry for the delay, there seems to be an issue with email backups.…

6 months ago

Posted a reply to New PHP notice on Updraft showing up in WP Debug Log Viewer, on the site WordPress.org Forums:
Hi, Sorry for the delay, could you confirm which GMAIL SMTP plugin your having the…

6 months ago

Posted a reply to New PHP notice on Updraft showing up in WP Debug Log Viewer, on the site WordPress.org Forums:
Hi Both, This notice is nothing to worry about and will not be displayed in…

6 months ago

Posted a reply to Can’t find the app in the App Store, on the site WordPress.org Forums:
Hi, Sorry about the delay. The app should be available in your country. Can you…

6 months ago

Posted a reply to PHP Warnings – Error Log, on the site WordPress.org Forums:
Hi, These messages are nothing to worry about. The next release of UpdraftPlus should not…

7 months ago

Posted a reply to Virus in Updraftplus Folder, on the site WordPress.org Forums:
Hi, Sorry for the delay. That file is not part of the UpdraftPlus backup plugin,…

7 months ago

Posted a reply to “Error Code 403” or “Call failed”, on the site WordPress.org Forums:
Hi, Could you use the in app option to send the log files please? Best…

7 months ago

Posted a reply to Can’t find the app in the App Store, on the site WordPress.org Forums:
Hi, Is this iOS or Android? Best Wishes, Ashley

7 months ago

Posted a reply to restoration broke my site, on the site WordPress.org Forums:
Hi, Sorry for the delay. Looking at the log it's not clear why the restoration…

7 months ago

Posted a reply to memory, on the site WordPress.org Forums:
Hi, Sorry for the delay. What this means is UpdraftPlus needs disk space to create…

7 months ago

Posted a reply to Restoration Broke My Site, on the site WordPress.org Forums:
Hi, Sorry for the delay. I don't want your backup files just the latest restore…

7 months ago

Posted a reply to Restoration Broke My Site, on the site WordPress.org Forums:
Hi, Sorry for the delay. Could you upload a copy of your restoration log? This…

7 months ago

Posted a reply to http basic auth 401 error, on the site WordPress.org Forums:
Hi Nigel, On the sites that have basic http auth have you added the http…

7 months ago

Posted a reply to Missing Buttons, on the site WordPress.org Forums:
Hi, This sounds like it could be a plugin conflict e.g another plugin is loading…

7 months ago