WordPress.org

Posted a reply to Staging Site, on the site WordPress.org Forums:
Hi, You will need to register the staging site with your Keyy account. Do this…

2 weeks ago

Posted a reply to Disable Automated Backups with wp-config Hardcoded Constant?, on the site WordPress.org Forums:
Hi James, Sorry for the delay. This can be done via a WordPress filter. "updraftplus_boot_backup"…

4 weeks ago

Posted a reply to “PHP Warning: filesize(): stat failed” throughout debug.log, on the site WordPress.org Forums:
Hi, Yes it's fine the logs do not contain anything sensitive. Best Wishes, Ashley

4 weeks ago

Posted a reply to Wp cron?, on the site WordPress.org Forums:
Hi, Sorry for the delay, this topic seems to have got buried. Yes that tutorial…

4 weeks ago

Posted a reply to Restoring Backup Has No Effect, on the site WordPress.org Forums:
Hi, Sorry for the delay. If you have the backup file you want to restore…

4 weeks ago

Posted a reply to Too Many DB backups, on the site WordPress.org Forums:
Hi, Sorry for the delay. Could you send us the latest backup log, the contents…

4 weeks ago

Posted a reply to Wp cron?, on the site WordPress.org Forums:
Hi, This page should be helpful for you: https://updraftplus.com/faqs/can-i-run-backups-from-the-shell/ Best Wishes, Ashley

1 month ago

Posted a reply to Restoring a Backup from downloaded File, on the site WordPress.org Forums:
Hi, In the UpdraftPlus settings if you go to the existing backups tab. There should…

1 month ago

Posted a reply to Mobile View, on the site WordPress.org Forums:
Hi, Thank you I've added this to our internal task tracker. Best Wishes, Ashley

1 month ago

Posted a reply to error when unpacking zip, on the site WordPress.org Forums:
Hi, Could you attach via a service like pastebin your the backups log file and…

1 month ago

Posted a reply to css file missing after backup, on the site WordPress.org Forums:
Hi, Doing a backup should not affect / change anything on your site. Did you…

1 month ago

Posted a reply to Keyy with custom login page, on the site WordPress.org Forums:
Hi, We are marking this as resolved. If this is not the case please unresolve…

1 month ago

Posted a reply to Dropbox error: exception (Dropbox_BadRequestException), on the site WordPress.org Forums:
Hi Tom, Could you post the full backup log via a service like pastebin as…

1 month ago

Posted a reply to [vfb id=2], on the site WordPress.org Forums:
Hi, Thank you for reporting this, the issue should now be resolved. Best Wishes, Ashley

2 months ago

Posted a reply to Lost my phone, on the site WordPress.org Forums:
Hi, If you don't have the backup file you will need to re-establish identity. I…

3 months ago

Posted a reply to Email notifications only being sent after manual backups, on the site WordPress.org Forums:
Hi, There is a comment in the file like this: "/* That's all, stop editing!…

3 months ago

Posted a reply to Site Backup Took 1.5 hours and did not complete, on the site WordPress.org Forums:
Hi, Please could you send us a copy of the latest backup log where this…

3 months ago

Posted a reply to Deactivated Plugins, on the site WordPress.org Forums:
Hi, Your plugins do not need to be activated in order to be backed up.…

3 months ago

Posted a reply to Authorised redirect URI for google drive not visible in setting, on the site WordPress.org Forums:
Hi, Sorry for the delay. So you select Google Drive and then click the save…

3 months ago

Posted a reply to Authorised redirect URI for google drive not visible in setting, on the site WordPress.org Forums:
Hi, Theres no additional download needed. You just go to your UpdraftPlus settings then follow…

3 months ago

Posted a reply to Authorised redirect URI for google drive not visible in setting, on the site WordPress.org Forums:
Hi, Since UpdraftPlus 1.13.6 we have our own Google Drive app which makes the process…

3 months ago

Posted a reply to Google Drive: Account is not authorized., on the site WordPress.org Forums:
Hi, I've had a look at your log file and can see that you actually…

3 months ago

Posted a reply to Error: Unable to write to DreamObjects S3, on the site WordPress.org Forums:
Hi, Sorry for the delay. It looks like DreamObjects is currently performing maintenance. https://www.dreamhoststatus.com/ Your…

4 months ago

Posted a reply to How to log into Keyy site, on the site WordPress.org Forums:
Hi, If you can't login to getkeyy.com then that suggests that you don't have the…

4 months ago

Posted a reply to How to log into Keyy site, on the site WordPress.org Forums:
Hi, So if you have signed up via the app you can just scan the…

4 months ago

Posted a reply to How to remove site in app, on the site WordPress.org Forums:
Hi, Sorry for the delay. Are you on iOS or Android? In your site list…

4 months ago

Posted a reply to Not backing up as instructed, on the site WordPress.org Forums:
Hi, Could you check your UpdraftPlus retain settings? Could you also send us the latest…

4 months ago

Posted a reply to Old backups not deleted when remote storage option email doesn’t finish, on the site WordPress.org Forums:
Hi, Sorry for the delay. UpdraftPlus will not attempt to prune old backup files until…

4 months ago

Posted a reply to Updraft Plugin Folder Compromised, on the site WordPress.org Forums:
Hi, Sorry for the delay. Yes you can restore everything but plugins and then manually…

4 months ago

Posted a reply to Email backups failed after last Updraftplus update, on the site WordPress.org Forums:
Hi, Really sorry for the delay, thank you for the log I've narrowed down the…

4 months ago

Posted a reply to No backups sent by email anymore, on the site WordPress.org Forums:
Hi, Really sorry for the delay, there seems to be an issue with email backups.…

4 months ago

Posted a reply to New PHP notice on Updraft showing up in WP Debug Log Viewer, on the site WordPress.org Forums:
Hi, Sorry for the delay, could you confirm which GMAIL SMTP plugin your having the…

4 months ago

Posted a reply to New PHP notice on Updraft showing up in WP Debug Log Viewer, on the site WordPress.org Forums:
Hi Both, This notice is nothing to worry about and will not be displayed in…

4 months ago

Posted a reply to Can’t find the app in the App Store, on the site WordPress.org Forums:
Hi, Sorry about the delay. The app should be available in your country. Can you…

4 months ago

Posted a reply to PHP Warnings – Error Log, on the site WordPress.org Forums:
Hi, These messages are nothing to worry about. The next release of UpdraftPlus should not…

5 months ago

Posted a reply to Virus in Updraftplus Folder, on the site WordPress.org Forums:
Hi, Sorry for the delay. That file is not part of the UpdraftPlus backup plugin,…

5 months ago

Posted a reply to “Error Code 403” or “Call failed”, on the site WordPress.org Forums:
Hi, Could you use the in app option to send the log files please? Best…

5 months ago

Posted a reply to Can’t find the app in the App Store, on the site WordPress.org Forums:
Hi, Is this iOS or Android? Best Wishes, Ashley

5 months ago

Posted a reply to restoration broke my site, on the site WordPress.org Forums:
Hi, Sorry for the delay. Looking at the log it's not clear why the restoration…

5 months ago

Posted a reply to memory, on the site WordPress.org Forums:
Hi, Sorry for the delay. What this means is UpdraftPlus needs disk space to create…

5 months ago

Posted a reply to Restoration Broke My Site, on the site WordPress.org Forums:
Hi, Sorry for the delay. I don't want your backup files just the latest restore…

5 months ago

Posted a reply to Restoration Broke My Site, on the site WordPress.org Forums:
Hi, Sorry for the delay. Could you upload a copy of your restoration log? This…

5 months ago

Posted a reply to http basic auth 401 error, on the site WordPress.org Forums:
Hi Nigel, On the sites that have basic http auth have you added the http…

5 months ago

Posted a reply to Missing Buttons, on the site WordPress.org Forums:
Hi, This sounds like it could be a plugin conflict e.g another plugin is loading…

5 months ago

Posted a reply to Curl error when deauthenticating DropBox, on the site WordPress.org Forums:
Hi, Sorry for the delay. What version of UpdraftPlus are you on? If you want…

5 months ago

Posted a reply to Google Drive needs access token, on the site WordPress.org Forums:
Hi @teamveritas, If you want to setup a custom Google Drive app e.g one where…

5 months ago

Posted a reply to Can’t Login to Keyy account, on the site WordPress.org Forums:
Hi, Sorry for the delay To recover your account on the new device you need…

6 months ago

Posted a reply to How to stop the escapeshellarg() PHP Warnings?, on the site WordPress.org Forums:
Hi, Looks like that function is disabled in your PHP install. Could you contact your…

6 months ago

Posted a reply to Failed to connect to Dropbox – Network is unreachable, on the site WordPress.org Forums:
Hi Lou, Glad to hear that has been resolved. The above define "UPDRAFTPLUS_IPV4_ONLY" only works…

6 months ago

Posted a reply to Failed to connect to Dropbox – Network is unreachable, on the site WordPress.org Forums:
Hi Lou, Sorry for the delay. This error looks as if a firewall or a…

6 months ago