Profiles

Posted a reply to Duplicate metadata line on Woocommerce product, on the site WordPress.org Forums:
Hi @mathis70 Thank you for reporting this issue. Our developers are currently working on this…

Posted a reply to Dowbnload PDF button gives 404 error, on the site WordPress.org Forums:
Hi @kirkstudio Thank you for reaching out. I tried to replicate the issue on my…

Posted a reply to ver7.0 is …., on the site WordPress.org Forums:
Hi @koseiayabe We sincerely apologize for the inconvenience and frustration caused by the v7 update.…

Posted a reply to Overriding issues with V7, on the site WordPress.org Forums:
Hi @alexroes We are really sorry for the inconvenience caused by the updation. The template…

Posted a reply to Duplicate metadata line on Woocommerce product, on the site WordPress.org Forums:
Hi @emmaswl Thank you for providing the details. To investigate this further, could you please…

Posted a reply to Still encountering formatting issues with 7.1.1, on the site WordPress.org Forums:
Hi @emmaswl This is a known issue and our developers are working on it. We…

Posted a reply to Duplicate metadata line on Woocommerce product, on the site WordPress.org Forums:
Hi @emmaswl @mathis70 The issue could not be replicated on our test setup. We tested…

Posted a reply to the fields in the Order Information section are no longer displayed, on the site WordPress.org Forums:
Hi @sofiati Thank you for your patience while our developer looked into this. The filter…

Posted a reply to v7.1.1 Print Invoice Missing Refunded Items on Invoice, on the site WordPress.org Forums:
Hi @ken3456 Thank you for explaining the issue. We checked this on our test site…

Posted a reply to Duplicate metadata line on Woocommerce product, on the site WordPress.org Forums:
Hi @mathis70 The metadata display issue was already fixed in the latest plugin version v7.1.1.…

Posted a reply to Subject: dompdf runs during checkout even when PDF email attachments are disable, on the site WordPress.org Forums:
Hi @inc2734 Thank you for reporting this. We have escalated to our developer and they…

Posted a reply to How do I add additional fields to the Order info section in version 7.1?, on the site WordPress.org Forums:
Hi @sofiati There were some codebase improvements happened in the new version, thus the template…

Posted a reply to Invoice – Product list customization, on the site WordPress.org Forums:
Hi @kornelije We are really sorry for the inconvenience caused with the recent update. The…

Posted a reply to Add Metadata to the PDF, on the site WordPress.org Forums:
Hi @giannisdigitup Sorry for the delay in reply. Regarding the issue you reported earlier, the…

Posted a reply to Issue with Version 7.x: Missing Fees, Payment Method, and Limited Customization, on the site WordPress.org Forums:
Hi @cmiasp Sorry for the inconvenience you have faced due to the recent changes. There…

Posted a reply to Security Advisory – Update Print Invoices & Delivery Notes for WooCommerce, on the site WordPress.org Forums:
Hi @churpiindia Thank you for reporting this issue. We have escalated this to our development…

Posted a reply to Subject: Fatal count(null) error when attaching PDF to WooCommerce Subscriptions, on the site WordPress.org Forums:
Hi @inc2734 Thank you for reporting this in such detail and for suggesting a fix…

Posted a reply to Coupons/Discount Codes Not on Invoices, on the site WordPress.org Forums:
Hi @eecwrmed Hi, Thank you for reaching out. By default, the invoice displays the discount…

Posted a reply to How to disable PDF as attchment?, on the site WordPress.org Forums:
Hi @raselahmed7 Thank you for the update. I’m glad to hear that the issue has…

Posted a reply to Additional hidden fields showing on printed receipt, on the site WordPress.org Forums:
Hi @eecwrmed Thank you for reaching out. To better understand what’s causing the metadata (is_line_exempted:…

Posted a reply to New update 7.01 and 7.0.0 creates error in my site, on the site WordPress.org Forums:
Hi @kulwindermacron Thank you for sharing the workaround — glad to hear that the issue…

Posted a reply to Add Metadata to the PDF, on the site WordPress.org Forums:
Hi @justinkiawah @giannisdigitup Thank you for sharing the screenshots and the detailed steps you followed.…

Posted a reply to the fields in the Order Information section are no longer displayed, on the site WordPress.org Forums:
Hi @sofiati Thank you for taking the time to explain the issue in detail. With…

Posted a reply to Lost all custiomized field, on the site WordPress.org Forums:
Hi @bclamagirand Thank you for taking the time to explain the issue in detail —…

Posted a reply to Duplicate orders happening while this plugin is enabled, on the site WordPress.org Forums:
Hi @wesb2023, Thank you for the detailed update and for sharing the screenshots — that…

Posted a reply to PDFs attached to emails have formatting issues, on the site WordPress.org Forums:
Hi @chrisbdm Thanks for the detailed explanation. I tired to replicate this issue on my…

Posted a reply to How to disable PDF as attchment?, on the site WordPress.org Forums:
Hi @raselahmed7 In order to stop sending PDF to customer emails, you can just disable…

Posted a reply to Duplicate orders happening while this plugin is enabled, on the site WordPress.org Forums:
Hi @wesb2023 Hi there, Thanks for sharing such a detailed explanation — that really helps…

Posted a reply to Fees Missing from All PDFs, on the site WordPress.org Forums:
Hi @inventiveweb123 Thank you for your message. Could you please clarify which fees are missing…

Posted a reply to Custom CSS / Template Norming, on the site WordPress.org Forums:
Hi @delucks This is still possible, but the behavior has changed with the new React-based…

Posted a reply to How to stop automatic update to 7.1.1, on the site WordPress.org Forums:
Hi @lisegssns, I understand how frustrating this must be. Our plugin does not have the ability…

Posted a reply to Add Metadata to the PDF, on the site WordPress.org Forums:
Hi @giannisdigitup Yes, this is still possible, but the behavior has changed with the new…

Posted a reply to [FIX in post] Fatal error on order edit screen (WP_Post::get_id()), on the site WordPress.org Forums:
Hi @tempesttech563 Thank you so much for your kind words — I really appreciate it!…

Posted a reply to New update 7.01 and 7.0.0 creates error in my site, on the site WordPress.org Forums:
Hi @kulwindermacron From what you’ve described, your approach sounds correct. In most cases, if the…

Posted a reply to Some orders don’t add shipping, on the site WordPress.org Forums:
Hi @deerhol3 Thanks for the update. Since the shipping charge is missing in the actual…

Posted a reply to Download creates 403 error, on the site WordPress.org Forums:
Hi @chrismalone617 Thank you for reaching out. I tried to replicate the issue on my…

Posted a reply to Still encountering formatting issues with 7.1.1, on the site WordPress.org Forums:
Hi @kircherc Thank you for sharing your detailed feedback—we completely understand your frustration. Our development…

Posted a reply to New update 7.01 and 7.0.0 creates error in my site, on the site WordPress.org Forums:
Hi @kulwindermacron, Thank you for reporting this issue. We have escalated this issue regarding the…

Posted a reply to Some orders don’t add shipping, on the site WordPress.org Forums:
Hi @deerhol3, Thank you for reaching out! Just to clarify — our plugin (Print Invoice…

Posted a reply to Added delivery note fields, on the site WordPress.org Forums:
Hi @antonic93 , Thank you for sharing the plugin details — that's really helpful! We'd…

Posted a reply to Products not showing on Invoice after update, on the site WordPress.org Forums:
Hi @vtpure802 , Just checking in — you mentioned you'd be updating to v7.1.1 today…

Posted a reply to Customizations lost, Issues with v7.0 downgraded to v6.0, on the site WordPress.org Forums:
Hi @wphotographer and @pihasurfer, Thank you for the kind words — and completely understand the…

Posted a reply to Missing discount details on invoice, on the site WordPress.org Forums:
Hi @dongreen, Thank you for reaching out! Could you please make sure you are on…

Posted a reply to Additional hidden fields showing on printed receipt, on the site WordPress.org Forums:
Hi @thewebsmiths @pihasurfer and @kircherc, Thank you all for reporting this and for your patience…

Posted a reply to Forcing broken updates even when auto update is disabled, on the site WordPress.org Forums:
Hi @ken63amg I understand how frustrating this must be, especially when you’ve explicitly disabled auto-updates.…

Posted a reply to Additional hidden fields showing on printed receipt, on the site WordPress.org Forums:
Hi @thewebsmiths @kircherc @pihasurfer We are really sorry to hear about your experience after the…

Posted a reply to Several words cannot be translated, on the site WordPress.org Forums:
Hi @guldstrand , The plugin is fully translation-ready, so all translatable strings should be available…

Posted a reply to Override Template CSS, on the site WordPress.org Forums:
Hi @mattinventive There was an update in our plugin. We are sorry for the inconvenience…

Posted a reply to 7.0 didn’t work, 6.0 unable to print, on the site WordPress.org Forums:
Hi @lisegssns We are really sorry for the inconvenience caused due to the recent update.…

Posted a reply to Customizations lost, Issues with v7.0 downgraded to v6.0, on the site WordPress.org Forums:
Hi @wphotographer @pihasurfer We are really sorry for the inconvenience caused with the recent update.…